All Operations1 Reviews
1-20 of 20 Reviews
Sort by
Lukas
Verified reviewer
Education Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Easy implementation of digital workflows
We are using cioplenu for our learning system assembly, quality and training processes.
PROSThe cioplenu software is very easy to implement and has the necessary features we need to transform our workflows to a cloud-based platform. No unnecessary features that mess up the user interface.
CONSSome sorting and multi-language features were difficult to use, but the issues got fixed really fast in the latest update.
Reasons for switching to Operations1
Modularization
Vendor Response
Thank you for your review, Mr. Merkel! We are glad you appreciate the intuitive software design and easy implementation.
Replied February 2021
Bartłomiej
Verified reviewer
Automotive, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Overall summary
It easy and user friendly software, a lot of functions available, still growing. It is easy to use, clear with a lot of functions for the interaction between person who is writing the instruction and with person who is conducting the instruction.
CONSI am missing a dark mode, also integration with Android system could be better, but IOs is working smoothly. Sometimes to much of the updates, to frequent.
Vendor Response
Thank you for your kind review and our collaboration for many years alredy. We are happy you like the usability, quality and features of the software. We value continuous improvement not only for operational processes at our clients but also within our software. Therefore, we are happy to provide continuous updates of our software. Yet, we have recently introduced feature flags in order to provide functionality updates based on customers preferences. I hope this will help you going forward.
Replied March 2021
Jürgen
Automotive, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2021
Review CIOPLENU SHU
state of the art working instructions overview of tasks
PROSEasy to generate working instructions with pictures and films HTML-based system
CONSoptional features cost extra money and that is not satisfactory
Vendor Response
Thank you for your review. With our modular pricing model, we aim for the most suitable offering for our clients, meaning they only pay for what they use. Therefore, certain functions that also drive the value of the software even further come along with a separate price tag. We are looking forward to continue our long lasting collaboration.
Replied March 2021
Cyril
Verified reviewer
Mechanical or Industrial Engineering, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Short and easy implementation
The success plan created together with the Customer Success Manager from Cioplenu was a good help to keep the implementation on track. Cioplenu is a Product which was replacing old Paper forms and therefore there was no pressure from anywhere to change current situation. But we were able to be on our schedule and successfully rolled out the application.
CONSThere is actually nothing I don't like. Some concurrent user with read only rights would be nice instead of only named user.
Vendor Response
Many thanks for your kind review. We are looking forward to continue our long-term collaboration
Replied March 2021
Holger
Machinery, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Easier checklists and documentation
Great support. Quick answers to all kinds of questions. Direct support from permanent employees. Use of the existing skills and the existing wealth of experience.
PROSFor us, the cioplenu software offers the advantage that checklists can be completed anywhere, regardless the device. Updates can be carried out easily and without great effort. The document versioning works fully automatic. In addition, cioplenu enables us to simplify photo documentation.
CONSIt may appear confusing in the beginning. However, the use of structure classes quickly makes this initial lack of clarity better.
Reason for choosing Operations1
The introductory phase and the comparison with a competitor product were very convincing.
Kathrin
Consumer Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
A highly recommendable, innovative and intuitive software.
We appreciate Cioplenu very much. The service is always available and solves our tasks flexible & quickly. With the help of this software, we have been able to improve and analyse our processes fast and achieve material cost and working time savings.
PROSThe checklists are very easy to implement in the existing systems and to adapt quickly. A cloud software that is easy to use for companies.
CONSCurrently, there is no feature worth mentioning that we are missing.
Vendor Response
Thank you very much for your kind review! We are looking forward to continue our collaboration
Replied April 2021
Thomas
Machinery, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
A multifunctional tool
Easy to implement, easy to use, cloud-based, usable on any kind of hardware.
CONSNo differences between different types of users (editors, viewers).
Vendor Response
Thank you very much for your positive review. In the software, there is actually a distinction between many roles, e.g. to account for different access rights. Our customer support team is always there to help you.
Replied February 2021
Christoph
Oil & Energy, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Feedback
we use the tool within in out digitalization strategy to digitalize all work instructions across the globe
PROSCheck list, easy to use, possibilizty to creaty Module that can be reused, permission Management.
CONSreporting and PowerBI integration as well as the UI can be improved (on their Agenda)
Vendor Response
Mr. Feiker, many thanks for your review! We very much look forward to continue digitizing your checklists and instructions globally
Replied February 2021
Markus
Machinery, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Digitalize our assembling
Great Team and have done an excellent job!
PROSCioplenu help us a lot in digitizing the assembling process for machinery and for components. It is easy to deliver always the latest documentation and test scenarios to the people. The usage for the enduser is easy and motsly selfexplaining.
CONSThe setup seemst to sometimes tricky of what you need and how you get it done in the SW. Finaly with the help of Cioplenug we get everything managed and done!
Vendor Response
Thank you, Markus! We are glad you appreciate the ease of use. Indeed it is one of our core principles to make the usage for the operational worker as intuitive as possible
Replied August 2021
Christoph
Oil & Energy, 201-500 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
generel Feedback
Creating Risk Assessments in the same systematic like check-lists were handled
PROSThe speed to develop solution was fantastic.
CONSI do not really find something to add in this chapter. Not applicable.
Reason for choosing Operations1
Because it was the best solution with the integration in a lot of different processes.
Vendor Response
Thank you very much for your feedback, Mr. G. We are glad you appreciate our development speed and our integration opportunities. Indeed those are some of our key principles: Continous software innovation and broad integration capabilities. We are looking forward to our continuous collaboration
Replied April 2021
Martina
Automotive, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2021
Im großen und ganzen eine super Software.
Bei uns im Unternehmen werden die Wartungschecklisten der Produktion und der Instandhaltung in Cioplenu dargestellt, außerdem Rüstanleitung / Reparaturanleitungen / Checklisten zu einzelnen Arbeitsabläufen. Außerdem wird Cioplenu auch in der Logistik und der QM (z.B. Fehlerrückverfolgung) verwendet. Es werden immer neue Bereiche integriert. Zu Beginn ist es natürlich, wie bei jeder neuen Software ein enormer Pflegeaufwand, dieser minimiert sich aber, dann sobald das System gefüllt ist. Grundsätzlich finden sich die Nutzer sehr schnell zurecht.
PROSDie Funktionalität der Bilder/Links/Verpflichtende Angaben/Modulen/Aufträge/Regeln werden bei uns am häufigsten genutzt. Es werden aber inzwischen auch immer mehr die weiteren Interaktionen + Funktionen (z.B. Tasks) genutzt. Die Software entwickelt sich immer weiter, im letzten Jahr hat sich sehr viel getan. Es kann an immer neuen Lösungen/Verbesserungsvorschlägen mit Cioplenu gearbeitet werden und die Software auf die Bedürfnisse des jeweiligen Kunden angepasst/optimiert werden.
CONSDie Funktion der Regel / Tasks und Analytics könnten/sollten noch verbessert werden. Außerdem muss noch am Berechtigungsmanagement gearbeitet werden. Die Performance muss sich noch verbessern. Die Kundennähe ist nicht mehr so, wie zu Anfangszeiten.
Vendor Response
Many thanks for your in-depth review. We are more than happy to closely work with you now over 2 years already, within many use cases and globally. We are glad you are overall very satisfied with using our software on a daily basis. We will drive further improvements, especially on performance for large customers who are having many thousand documents on the cioplenu platform within the next releases.
Replied April 2021
Rainer
Machinery, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2022
Intuitive und flexible Software
Wir setzten Checklistenaufträge im Opreations1 über einen Teil der Lebensphase unserer Maschinen ein. Zum Beispiel: - Inbetriebnahme - CE-Sicherheitsprüfung - Demontage /Vorbereitung Versand - Remontage beim Kunden - Inspektion Weitere Checklisten, wie z.B. zur Schulung von GARANT-Mitarbeiter und unseren Kunden, werden in der nächsten Zeit folgen. Der Gesamteindruck von Operations1 ist sehr gut. Sowohl die Software als auch der Service. Durch die regelmäßigen Updates und Erweiterung der Funktionen, entwickelt sich Operstions1 kontinuierlich weiter.
PROS- Checklistenaufträge lassen sich flexibel zusammenstellen - Die Checklistenpunkte werden intuitive von den Nutzern abgearbeitet - Fotos und Videos lassen sich einfach einfügen und bearbeiten - In den Reporten wird der aktuelle Stand der Arbeiten gut dargestellt
CONS- Die Reihenfolge der Checklisten innerhalb eines Checklistenauftrags lässt sich nicht verändern - Eine bereits abgeschlossene Checkliste lässt sich nicht durch den Administrator wieder freigeben
Andreas
Automotive, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Pro und Contra
Erfahrungen in der Erstellung von Wartungsplänen, Anleitungen und Ausbildungsinhalten in mehreren Sprachen. Dabei seit das Programm noch Sicony hieß ;-)
PROSEinfaches und übersichtliches Konzept. Anleitungen und Checklisten sind schnell abgeändert und sofort wieder online.
CONSDie Spalten muss man bei jeder Aktualisierung neu anpassen :-(
Vendor Response
Vielen Dank fur Ihre Bewertung! Die von Ihnen angesprochene Funktionalitatserweiterung steht bereits auf unserer Roadmap und wir freuen uns, Sie bald uber das Feature-Update informieren zu konnen!
Replied February 2021
Sandra
Business Supplies and Equipment, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Bewertungsbogen für Erstellen der Wartungspläne
Dokumentenabfall wird gespart durch digitaliesierung. Einfache Datenersfassung direkt vor an den den Maschinen. Erschauliche Beschreibungen für Arbeiter, durch Bilder Videos.
PROSEinfache Einarbeitung in die Software. Einfaches erstellen von Wartungsplänen Wervolle Tolls zum Verwenden.
CONSBei Einfügen eines BIldes in Schritten, springt die Software immer auf den Anfangsschritt.
Reason for choosing Operations1
Da Cioplenu so breit aufgestellt ist und in vielen Bereichen/Abteilungen verwendet wird. Um Prozesse eineitlich zu gestalten.
Reasons for switching to Operations1
Einfache und unkomplezierte Erstellung von Arbeitsaufträgen.
Thomas
Automotive, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Top Lösung
Unterstützung und Anpassungen in der Einführung und darüber hinaus
CONSBisher konnte ich kein in meiner täglichen Arbeit feststellen
Vendor Response
Thank you very much, Thomas! We appreciate working with you
Replied August 2021
Markus
Mechanical or Industrial Engineering, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2021
Tolles Produkt mit 1A Kundendienst
Kundenwünsche werden aufgenommen und auch bei einer späteren Version implementiert
PROSMehrere Techniker können gleichzeitig dieselbe Prüfanweisung abarbeiten. Alles passiert in Echtzeit
CONSMan kann noch keine Auswahllisten erstellen
Vendor Response
Dear Mr. Killer, many thanks for your review. Great to hear that the real-time collaboration functionality adds true value in your team.
Replied February 2021
Matthias
Machinery, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2021
Sehr zufrieden
Modulare Aufbauweise der Dokumente Traceability Task-Funktion
CONSTask-Funktionen sollten weiter ausgebaut werden. Benachrichtigungen, Bilder, usw.
Vendor Response
Dear Matthias, many thanks for your review! We are glad that you are satisfied with our software and we will do our best to further facilitate you daily operations with our upcoming features
Replied August 2021
Bernd
Writing and Editing, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Cioplenu erleichtert den Arbeitsalltag
Die leicht verständliche und einfache Handhabung der Software.
CONSAktuell keine Beanstandungen an dem Tool.
Vendor Response
Thank you very much for your kind review! We are looking forward to continue our close collaboration
Replied March 2021
Volker
Machinery, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Cioplenu from Quality side
Most I like the possibility easy creating protocol. Easy of us.
CONS- The photos in the protocol are to small. - The version will changed too often.
Vendor Response
Thank you for your review. We are glad that we can support you in simplifying your quality inspections globally already for years.
Replied March 2021
Dietrich
Alternative Dispute Resolution, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Its a inovation for everybody
Now, our working prozess is more and more intensive. So, we have more time for work live balance and our workers works and lives more easyer, have more fun.
PROSI like the easy using in every situation, and it is so easy to explain.
CONSThe software grows with our ideas. And so we can make the picture from our working vision inside more realistic.
Vendor Response
Thank you very much for your review. Indeed ease of use is one of our key principles. cioplenu is made to reduce complexity for the operational workforce and drive insights for the management.
Replied April 2021