I like it, it was easy to train uses, modify how we wanted our work to appear, and the notification process was a great way to trigger the need for immediate action. The system is highly adaptable, and lets it be used for multiple functions. They have API functions that can be captured to help with automation of functions. The L2L team is great to work with, they even did customization for us and assisted with the rollout.

The software is easy to configure and roll out. It allows a lot of customization with out paying for custom programming or needing programming resources with in our company.

We use the system for both manufacturing and maintenance. The maintenance side of the process often gets overwhelmed by the volume of activity in production.

So far it has been a good experience and has made our documentation in regards to maintenance much easier.

I like how simple it is to complete preventative maintenance checklists and access that history, as well as creating reactive dispatches for equipment that is struggling or is down.

The reports for the machine/asset list and other reports are limited in what you can specify and how much you can customize them to fit your needs.

This is the most user friendly CMMS software that I have ever used and I have tried quite a few. New users learn to use the system in as little as a hour.

The reports are inaccurate and frustrating to use, but you can export the data and create your own reports with excel. Poor customer support.

Fantastic software, I truly promote this L2L to other sites colleagues & friends. Just need some little improvement on few platforms. Example: look into "Parts to Order" page, can anyone set default for more than 1 selections such as order below min, order on min level for different category of warehouse. e.g., If I have spare which I need "below min level order" & another consumable parts which I need "on min level order"The system doesn't allow this as because current setting only allows 1 default value setting! - not good and high risk for user to determine the parts to order based on different categories.

Input - Process - Output all in single stream, means all new registration, work orders executions and report generating in same framework. Besides, L2L is a system that can measure maintenance task with spare part management, which helpful for technical experts to measure the usage of spares. Easy for both user and administrator to manage the software.

Some of the user request not put in priority even though the inputs are beneficial for L2L improvements. I do receive feedbacks such as waiting for developer, the action sequence not on track & etc.I wish, if our coordinator or assigned person can't help to keep the user's request due to L2L operation limitation, at least they can help to put up a meeting with right channel so that user's inputs will be validate in right way.

The maintenance scheduling is most of my realm and it is extremely convenient to use. Production & down time is also great except that we would benefit more having L2L connect to get more accurate numbers. This program fits well in our business. There are a few options that could be reworded to fit our needs, but we have been able to work around most. Getting hourly employee buy in has not always been easy. To get more information & narrow down problem areas we have converted the reason box to a machine subcomponent. We have machines with multiple areas so using reasons this way enables us to break the machine down further & filter so only the reasons that apply to that machine are an option.

Getting accurate data from manual input. 40 minutes of downtime for "jam" doesn't tell me much and action/component "cleared" "jam" also is not helpful. I would like more detail, but that is more of a managerial problem than L2L