ComplianceQuest Software

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About ComplianceQuest

ComplianceQuest EQMS is a cloud-based solution that enables manufacturing and life-sciences industries to manage compliance and quality across business workflows, ensuring conformance with industry standards. Built on the Salesforce platform, it provides users with a secure environment to collaborate across teams. ComplianceQuest EQMS comes with an auditing module, which allows businesses to plan, schedule and conduct audits, categorize research findings, assess/review risks and generate reports using in-built templates. Professionals can maintain detailed records of all changes across policies, procedures and product frameworks. Additionally, it lets administrators track equipment maintenance or calibration activities and other business metrics through customizabl...

ComplianceQuest Pricing

ComplianceQuest starts at $20/user/month. Contact info@compliancequest.com directly for detailed pricing information.

Starting price: 

$30.00 per month

Free trial: 

Not Available

Free version: 

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ComplianceQuest EQMS CQ items

ComplianceQuest User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

5

Showing 1 - 5 of 30 reviews

User Profile

Alastair

S&C Electric Company

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Mechanical or Industrial Engineering

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed December 2018

ComplianceQuest...Above and Beyond

ComplianceQuest take customer relations seriously. I have really enjoyed the professionalism of working with ComplianceQuest. They are very patient and make sure that everything is to our satisfaction. To date we have only implemented Incoming Inspection, but I look forward continue to work with ComplianceQuest to implement non-conformance, deviations, SCARS, Audit, and supplier portal. For years our incoming inspections was a manual process with the use of handwritten notes in folders. Today we no longer use folders and capture all the data in Salesforce using ComplianceQuest. We are able to link to the drawing, we have incorporated skip lot and supplier health plans into our incoming inspections, and it's all completely transparent to the inspectors. The Inspectors look at the queue and see what needs to be inspected and ComplianceQuest manages the rest. The inspection process is more streamlined and only parts that need to be inspected are inspected, allowing the parts to flow much quicker through the system. We also use ComplianceQuest at our other locations in the US and this allows us to better control the quality of the parts and our suppliers.

Pros

The Inspection module in ComplianceQuest is intuitive and easy to use. The interface is customizable so you can easily set up the look and feel for your users. We were able to set up the Inspection tabs that followed or workflow, and this made it very user friendly. We had a need to develop some custom code for our process and we worked very closely with ComplianceQuest. They listened to our needs and were helpful when asked for recommendations. They were always accessible to answer any questions we had, regardless of the issue, big or small.

Cons

Like any software the initial setup is a chore. You have to follow the steps carefully and make sure you have all the correct permission sets, but ComplianceQuest was there every step of the way to assist.

Anonymous

Verified reviewer

Company size: 1,001-5,000 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed May 2018

Out of 17 vendors, ComplianceQuest (CQ) was the solution for us.

We went through a very detailed selection process when we decided to replace our other Quality Management System. Out of 17 vendors, ComplianceQuest (CQ) was the solution for us. Began planning in April of 2017, implementing in May 2017 and went live with our first module the first part of September of 2017, with Document Management. We have since been adding modules one at a time. Currently working on our Audit Module, next will be Training Module which will provide eLearning (Scorm) content to the entire enterprise. We have several more modules to go after this, but i expect it to be as smooth as the first and look forward to our continued work together. CQ has very highly skilled and knowledgeable people working on our project to make sure we have what we need and when it is needed. CQ is by far one of the best Quality Management Systems i have seen and or worked with. We liked the fact that it allowed for customization and configuration changes, but don't over think any of that. CQ's out of the box solution is great as it is. If your company has never had a Quality Management System, then it would be a good idea to go with their out of the box solution as it is almost perfect, if not perfect. We had a system in place when we purchased CQ so they helped us configure it so our employees understood it easily without to many changes. But most importantly they were able to take all of our data from the old system and pull it into the new system and we kept all of our historical records. They also helped us transfer all of our Historical Training records from 2 other system. At the end of our work together they will also be pulling all of our CAPA and Non Conformance's from yet another system, which i suspect will be an easy task for them. Honestly i couldn't recommend a better system or a better group of people to work with. Keep up the good work CQ, we have a couple more years to go!

Pros

System Integrations with other systems Customization Configurable User Automation CQ helped us pull in our historical data from 5 other systems. So now we have one system of record. Everyone is very knowledgeable Support was very fast Their out of the box system is really all that is needed, but it is highly customizable and configurable.

Cons

From our side we wanted to customize everything, which was possible, but not recommended by CQ. We did do some customization that had to be rolled back, but that was on us.

Dhruti

NAMSA

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Medical Devices

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

4

Value for money

4

Customer support

5

Functionality

4

Reviewed September 2020

NAMSA review of CQ

Pros

The ability to view the progress of a record on the main screen. Tasks being generated directly for users. Linking of root cause and risk assessment tools directly in NC/CAPA records.

Cons

Lack of impact assessment for changes being made to documents or DCR process. Limited use of 'Users' vs. 'Process Users' leading to most functions to be done by Process Users.

Reasons for switching to ComplianceQuest

NAMSA is looking to implement a global eQMS and would look to replace TrackWise, Master Control, Grand Avenue etc.

Robert

Impossible Foods

Verified reviewer

Company size: 501-1,000 employees

Industry: Food Production

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

4

Reviewed July 2021

Impossible Foods + ComplianceQuest = Great new platform

ComplianceQuest will help Impossible Foods mature its EHS program, manage data and KPIs, add consistency to incident reporting and investigations, and safety observations. We're very excited to use all of the capability CQ provides.

Pros

The experience of working with the implementation team and engineering was enjoyable. We generated ideas for how to change or improve features and then engineering made the changes needed. It was a very good collaborative effort.

Cons

We're still in the implementation and roll out portion of the project. I feel we could use support for roll out.

Reasons for choosing ComplianceQuest

As a team, we felt ComplianceQuest provided the most comprehensive product and was the best fit for moving our program forward.

Zachary

Show Me Quality Consulting

Verified reviewer

Company size: 11-50 employees

Industry: Logistics and Supply Chain

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

5

Reviewed June 2021

ComplianceQuest

Overall a great experience! I would recommend it to anyone looking for a high quality platform

Pros

I got to work with ComplianceQuest while implementing a new software for the company that I currently work for. The implementation team that assisted with the development and deployment was incredible. Always well prepared, willing to help out at odd hours and able to take and fulfill almost all of the odd or weird customization requests that we made throughout the process. Overall a great experience.

Cons

Only thing I was disappointed with at all was the time frame it took to get the job done, while the sales reps made it sound like it would be a 4-5 week job, it ended up being a 6 month implementation period to get it live. This was partially due to different factors that were out of their control however so it certainly is not a deal breaker.

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