DISKOVER

RATING:

4.4

(46)

About DISKOVER

The managing of supply chains can sometimes be a nuisance due to unreliable forecasts, lacking product availability and still excess inventory, unreliable suppliers, bad order proposals with wrong dates and wrong quantities, miserable master data, and more issues. Imagine there is a software tool that reduces all these annoyances to a minimum. Sounds too good, but with the right approach, it is possible! DISKOVER generates statistical and AI forecasts, balances product availability with inventory and provides adequate order proposals. It also helps maintain the planning and replenishment parameters automatically. DISKOVER is kind of a personal assistant to the planner. It takes a lot of routine work off your shoulders, asks teams when decisions need to be taken, and pro...

DISKOVER Pricing

Full monthly rent is based on the number of modules used and the number of named users. Pricing starts at $2,800/month. The rental fee includes System license (operational and test system), system maintenance, personal user support, support hotline, continuous delivery of software updates, pre-testing of software updates, ExceptionGuard service for continuous performance monitoring, annual "strategic support" for re-configuring the system.

Free trial: 

Available

Free version: 

Not Available

DISKOVER start screen
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DISKOVER Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for DISKOVER

1 - 5 of 46 Reviews

Hendrik

Management Consulting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Perfect tool for tuning your supply chain and inventory management and optimize your forecasts

I work as a consultant with the tool and use it to work on all supply chain management issues, from improving forecasts, sales and operations planning, material requirements planning, process automation and automated master data maintenance to supply chain and logistics strategy.

PROS

It is fun to work with the tool and turn the cogs to continuously improve the efficiency of the supply chain.The dynamic interaction of markets, items and planning algorithms has become so complex that it is hard to think through it and find the right settings from experience. The simulation engine in DISKOVER is a fantastic tool for testing strategies and solutions. You can use it in such a way that it even automatically finds the optimal parameter settings. And the Ruleset Engine acts like an expert system in which the complete logistics strategy of a company can be mapped.

CONS

I like practically everything about it. But what I observed is that some planners who are used to make replenishment decisions manually dislike the automation features because they fear that they have less possibilities to play the game in their own way. But this perception is not really true. If the users are given the appropriate rights, they can still override everything manually in DISKOVER. But fortunately the tool is so good that you don't have to be granted these rights.

Vendor Response

Dear Hendrik, thank you so much for the in-depth review and sharing your observation regarding the users' fear of 'losing power', so to speak. This phenomenon always baffles us as well, since DISKOVER is meant to lighten the daily work load of the users - which will naturally require to shift responsibilities towards the tool and off the user's back. But usually, once the users have experienced the results of letting DISKOVER do its job, they relax and appreciate their virtual co-worker.

Replied March 2023

Anja

Aviation & Aerospace, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

DISKOVER enables individual, robust and efficient planning

DISKOVER offers a brought variety of showing and using optimization potential. By using this software we have now the ability to have a robust data set up in our planning processes.

PROS

Ability to be adapted to reflect 100% our needs in regard to planning, optimization and tranparency. Implementation was a very constructive process, customer support ist very helpful. DISKOVER brings a huge benefit to us.

CONS

DISKOVER is run by a rather small company. As this might be a pro during implementation etc., there is always the risk that some key players might leave the software company and knowledge could get lost

Vendor Response

Dear Anja, thank you so much for your review! Regarding your concerns about loss of knowledge: Our staff is organized in teams which have regular daily and bi-weekly meetings to share and communicate each others knowledge and progress on their current project. Plus we also have implemented an internal knowledge base, which is kept up to date by each member of our team and is monitored by several stakeholders. I hope you find this information helpful. Is there anything we can do to improve ease of use and value for money? We would really appreciate if you'd help us out and contact support@diskover.de. Thanks again :-)

Replied March 2022

Uwe

Wholesale, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2022

A great choice

We are still on the run for small step by step improvements - but in general we are satisified with what we have implemented

PROS

We were able to increase our planning efficiency, transparency and quality even more, due to DISKOVER’s flexible standards

CONS

We are on the way to salve some performance problems to make the software "faster"

Reason for choosing DISKOVER

Alerts, Reports, customisation possibilities,...

Vendor Response

Dear Uwe, we are happy to hear that you have increased the planning efficiency with DISKOVER and feel that you made the right decision in choosing our software. Making our software a little faster is one of our continuous improvement goals. Thank you so much for helping us getting there - step by step :-) What else could we do to improve overall quality, ease of use, customer support and value for money in your eyes? We would highly appreciate your input on support@diskover.de.

Replied March 2022

Ralf Thomas

Consumer Goods, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Easy to use, fast to learn

„Our key experience with DISKOVER: We saw a screenshot and immediately found all the information we needed. The special thing about the cooperation with SCT GmbH: The developers take up ideas very quickly and implement them just as quickly. That is customer-oriented work!“

PROS

The visual structure is clear, easy to adapt to users wishes and gives you on one look all information that are needed. Also jumping from one view to additional information connected the with item is easy.

CONS

Setting of rules is so easy that you might create too many and finally loose control and view.

Vendor Response

Dear Ralf Thomas, thank you so much for your review and the input. Concerning the ease of creating and implementing rules: That was a first :-)! And indeed, the number of applied rules should be kept within reasonable boundaries. Unfortunately, it is not on us as the developers to decide, where these boundaries should be set. We can only provide you any help you need with the selection, creation and implementation of precise and adequate rules. If you would like us to perform a check on your rule sets, please contact us on support@diskover.de. Again, thank you so much!

Replied March 2022

Fabian

Paper & Forest Products, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Comfortable and powerful tool with a professional unser-interface

PROS

Due to DISKOVER SCO, we now have a virtually unified, global production site, which has increased transparency enormously. We can now in- or decrease inventory levels much more precisely. Plus, we can monitor the company’s current state and thus determine the next steps. Our inventory goals, which are connected to our promise of delivery and the company’s KPIs, are now determined clearly, as needed and transparently.

CONS

There are no negative attributes i would take into consideration.

Vendor Response

Dear Fabian, thanks for the praising words. We are glad to see, that you find DISKOVER has helped you with the increase of transparency and precision in inventory controlling. But perhaps you would like to contact us on support@diskover.de? We would really appreciate your input on what we could improve to turn the four stars review on overall quality and ease of use to five stars :-) Again, thank you so much!

Replied March 2022