All Dynamics 365 Business Central Reviews
1-25 of 143 Reviews
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Yonatan
Computer Software, 51 - 200 employees
Used less than 2 years
OVERALL RATING:
3
Reviewed January 2022
Keeps everything in once place.
Saurabh
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
BC One stop ERP solution
It is a very ease to use software similar to just like using Excel Spreadsheet. As per my opinion it is a very effective product available today for all our Enterprise Building Solution. All the functions in Business Central are very Great and can be very fruitful for the Business if adapted effectively and efficiently.
CONSNothing to Report as of Now. I am not able to find anything to Report at the Moment
Ashley
Consumer Goods, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2019
The new way to do business
Our business is running smoother since changing but we are slowly getting everything in the new system. It is taking some time but it easy to find orders/invoices when you know what to look for. I use it daily to send invoices, correct price errors, correct PO numbers.
PROSI like that we are able to have all of our stages in one program. From our quotes to our invoices, we can keep track of the progress of each transaction. You can search by customer, order number, PO number, amount and there are many more options. After some training and a better understanding of how accounting works, I have excelled at understanding what needs to be done to correct issues or fix errors. I appreciate the ability to put notes on each quote, order, and invoice.
CONSI wish there was a little more features such as having automatic invoices from multiple vendors but I think they may be working on that. I also wish there was a creation date for invoices and not just a posting date. I also wish there was a way to link invoices after you have made a change/correction such as the PO number being incorrect. Once you change the PO number, you have no idea that it went to another invoice.
Reasons for switching to Dynamics 365 Business Central
We were growing and QuickBooks was too slow for our traffic. Plus the functionality is greater with NAV.
Phil
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2019
DONT PUT YOUR TEAM THROUGH THIS
As some on who has to use this software daily in a client facing role this is the worst product in the world. If you are the product procurement officers and looking for a CRM, you will be hated for years, long after you are gone if you make your co workers use this product. Even making a client card is like puling teeth, the search query for products is ridiculously hard to use.
CONSThis software makes me want to quit my job because it is so difficult to do any part of the sales process on it. Searching products, making quotes, checking my orders. Also there is no notifications so you dont know when your case has moved along unless you go and physically check it which is also not easy. Once again, if you buy this product you a damning your co workers to years of mental anguish and some might genuinely start hating their job so much that they quit. YOU WERE WARNED.
Rne
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
3
Reviewed December 2023
OGL to Business Central
Customizing views and the PowerBI integration
CONSOperating Blanket Sales Orders impacts the speed for other users
David
Mechanical or Industrial Engineering, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed September 2022
Dynamics Review
It easily integrates with Microsoft products and has a full set of features that we use regularly.
CONSLike any software it has a learning curve. This takes time and effort of the individuals teaching and those learning.
Reason for choosing Dynamics 365 Business Central
It was originally a vista and was a great software product for small businesses.
Adam
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed October 2023
A good alternative to organize and grow your business.
Here are some of the specific benefits I've experienced since using Dynamics 365:• Greater productivity and profitablity• Improved forecasting and analysis• Effective monitoring of inputs and outputs.• Easy to use interface that can be accessed from anywhere, anytime• Optimized workflow• Easy access to customer data
PROSI like Microsoft Dynamics since it synchronizes very well with the office suite, it has helped me increase productivity and profitability. It offers analysis and reporting tools to make forecasts, as well as the ability to monitor the inputs and outputs of the projects I am in charge of.Dynamics 365 allows me to get the requirements from my clients as well as my supplier partners with ease and has helped me create a perfect wokflow for my business. Additionally, Dynamics 365 allows me to onboard new clients, collect and save their data, and easily access it when I need it.
CONSA negative point is its price, it is expensive. And synchronization with other platforms is dificult, from my point of view it should be more open for better interaction with other software.
Dominique
Verified reviewer
Hospital & Health Care, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Dynamic 365 business central review
We had some problems due to wrong setting, after the intention by the customer service, we went through a training process, then when could handle and management the software to drive the business with more effectivity.
PROSIt is perfect solution for small scale business management.Based on it cloud option, we can link operations for more effectiveness and performance.The software have a limited trial versionThe dashboard can give all statistics and the final income or loss at Anny moment Allez powerful management of the stocks
CONSTo customize the software s not easy at all. Tables cannot me modif.Cloud need to be updated ,it takes too long handle the way to Link operations.
Jose Julian
Verified reviewer
Environmental Services, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2023
A comprehensive examination of a cloud-based ERP solution for small and medium-sized organizations.
Dynamics 365 Business Central is a robust ERP solution that provides small and medium-sized enterprises with the scalability and flexibility they require to manage their finances, supply chain, sales, and service activities. Its cloud-based platform provides customers with simple access to data as well as a variety of customization choices. Customizations, on the other hand, can be complicated, and pricing might be an issue for small organizations. Overall, Business Central is a good option for companies that want to streamline their processes and increase their overall efficiency.
PROSDynamics 365 Business Central is an all-in-one ERP solution that combines financial management, supply chain management, sales, and service.Its cloud-based platform provides users with greater flexibility and accessibility, allowing them to access data at any time and from any location.firm Central includes an easy-to-use interface and a variety of customization options to match the unique demands of each firm.
CONSCustomizations can be complex and require considerable technical knowledge, making modifications impossible for non-technical users.Integration with third-party systems might be difficult, and some functions may necessitate further customization or development.Pricing can be an issue for small organizations because the cost of adding numerous users or additional services can quickly escalate.
Pamela
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed June 2023
Average Accounting System, difficult to use AP area
Many report options and mostly easy to use.
CONSCannot easily and cleanly download reports to Excel. AP area is complicated to use with system glitches and basic info. like totals not included in reports.
Shellyane
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
FUNCTIONALITY
3
Reviewed October 2017
Functional and Precise
Great store for customer information and data, relatively simple to get to grips with, and an efficient search function.
CONSCan run slowly if there are a high number of users, and missing some features like batch c and p. That would be useful and time-saving.
Akash
Consumer Electronics, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Dynamics 365 Business Central - One Stop Business Management solution
It saves time by processing huge amounts of data in few secs and keeps records of everything that we want and helps a lot in inventory management and resource planning as per Customer's requirement.Helps to calculate profit/loss on monthly basis/yearly basis.
PROSEvery firm/business needs a solution for managing Daily Ledger, Inventory management, Supply chain management, Process Management, Accounting management, HR management, Profit Management, etc - Dynamics 365 Business Central has everything available in a single software which can be accessed on all types of devices running on different platforms. It provides flexibility to the users to work from anywhere/ anytime by having authorized access. It has top level encryption to keep your data safe and keeps a log of it in its database to compare and analyze data according to our need. I mostly use it for Project management and Process management.
CONSThe user interface of the software is little complex one as use of icons is very less due to which we have to read the name of that particular option/field which we want to choose. Rest there are no cons according to my use
salim
Computer Software, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2022
Honest Opiion About BC
A one stop shop system is required , integration is not easy , high level of development which costs is heavy.
CONSThe cost initially and on going subs is very high for any business , millions are needed
Reason for choosing Dynamics 365 Business Central
Did not went with Open Source ERP
Jessica
Government Administration, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
FUNCTIONALITY
2
Reviewed February 2020
Not for Case Management
It was used as case management for the Board of Professional Responsibility. The needs did not match the software functionality.
PROSThere were some cool features like the filter capabilities. The dashboard was customizable which was nice. You could see what was important to you.
CONSI did not like using DMS for case management. It was cumbersome and very touchy. If you clicked anything that was green it would take you to another page. Many times information would have to be input in several places. There is no easy way to view a lot of information at once on your screen using this software. To read an entire case’s history you would have to open numerous other pages.
Victor
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Dynamics 365 Business Central
It has been a good product in managing business and its resources. Implementing it makes you learn a lot about what goes into managing and running a standard business
PROSit’s a detailed ERP software that can function on its own without tiresome integrations even though it has accommodation for API integrations
CONSThe fact that the license is a bit expensive so it’s best for large companies with lots of users.
Reason for choosing Dynamics 365 Business Central
Business Central has more features when compared with Dynamics NAV and it being web based is also a plus unlike installing the rich client for every client’s machine
Reasons for switching to Dynamics 365 Business Central
The demand for Business Central was high and it has more features compared to Dynamics NAV
JB
Mechanical or Industrial Engineering, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed April 2017
Maybe Wonderful IF You're an Accounting guru
As a Project Manager, MS Nav is more of a hassle than it should be. No fields automatically fill and you are often entering the same information multiple time. For example, even though you Login with your Username and Password - You must fill in Who you are, What Division you work for, What Sub Company you Work for, List your manager, the Date - All just to write an order. Also, each line item in a PO requires the date to be entered 3x and the job number to be typed after each item. Unacceptable when it comes to productivity and user friendliness
PROSIt better than paper...
CONSSee review above
Elizabeth
Insurance, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2022
Needed an upgraded accounting system
This system offers a lot of reporting options. It helps us keep track of multiple businesses in one system.
CONSThe initial set-up and use of this system was a little difficult. The training was not as thorough as it could have been by the BC team. Once we received actual system use it was easier to kind of train ourselves on the system features and the best ways to make the system work for us.
Reasons for switching to Dynamics 365 Business Central
Needed an updated accounting system that could integrate with other programs
Tim
Real Estate, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2022
Unnecessarily complicated and expensive to implement reports are terrible.
Terrible. I have been used at least 3 other systems and all of the others have been more intuitive. This product is a mess. Worst decision we have made with our startup is selecting this software.
PROSIt is not a bad looking interface. That is the only positive thing I can say about this software.
CONSThe software is not at all intuitive, very little is possible to do out of the box, everything requires expensive consultant time to set up, and even simple reports are hard to generate. Way, way too complicated to do basic things. It leaves us with little functional reporting and a lot of frustrating headaches. By the time you realize you have made a mistake implementing its way too late.
Reason for choosing Dynamics 365 Business Central
We were told it was good by a consultant who (surprise), installed the product for us and charges us a boatload to do it.
Deepak
Electrical/Electronic Manufacturing
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2015
Our 18 month experience on MS Dynamics
MS Dynamics is pretty user-friendly considering the other CRM products in the market. It's got a pretty good coverage in terms of customer engagement process. Right from Presales interaction center to post sales Services, it covers most processes. Microsoft as a vendor is placed well to offer this as a cloud offering as its also owns Azzure MS Dynamics does have a mobile app for Apple devices which is pretty useful and easy to use. That helps in user adoption on field. The support provided by MS is good, but gets activated only when situation gets into emergency mode.
CONSThe comercials could have been more affordable. I would have loved more seamless integration between Dynamics and Navision as both are from the same family. Easy to deploy mobile applications for Andriod phone is something which would have been really useful
Gary
Retail, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2017
Avoid, avoid, avoid.
I can't find one possible highlight at all. It will drain your energy and extinguish your very soul.
CONSThe least user friendly system you will ever have the misfortune to use. It will make your working day so much longer and less bearable and turn easy tasks into impossible nightmares.
Juan
Food Production, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Microsoft Dynamics 365 intelligent Business Applications
Agility and innovation are integrated into a solution that meets all customer needs.
CONSRequires greater functionality to meet the tax requirements of all businesses in Mexico.
Renate
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
Great software that covers all operation of real estate management.
We can provide better customer service because everybody finds their needed information faster and more secure. That is a big advantage for all.
PROSThe best thing is that we got rid of many Excel-files that provided the connections between our individual tasks. Now there all data in one place and everybody can can get to their taks-realted information and data easliy. That is a big progress for all!
CONSDue to the one-software-covers-the-whole-company idea, it is complex and needs some training. But the PMX-people are always there for us on the other hand.
Lacey
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed September 2017
Clunky navigation! And the email integration is rough.
The dashboards and deal registration for our sales team works well. Advanced finds have been helpful.
CONSClickDimensions as a marketing tool is hard to navigate. And I don't feel like the modules make sense.
Viktoria
Construction, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Easy system to use
Microsoft NAV is easy to use and navigate, performs well and being in HR the functions I need are easy to get to
CONSNot sure if this is a function selected in the implementation process but the only part I don't like is that payroll does not have access to the employee profiles and only HR can update their information
Fiona
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2017
Good for property management if you use the add-on
I liked the solution so far, it's easy to learn and use, even if requires some time to understand the logic. Just as any other software I guess. Together, it's a great solution, allows us to manage all aspects from accounting to leasing to reporting. We use it on a subscription base.
PROSFlexible can be adjusted to our business. NAV partner Admiral is very supportive. We liked subscription option, did not need to invest upfront. Integrated accounting and lease management allow having all numbers in one place and it gets easy to analyze. Much faster tenant billing process than we had before. Good training material from Soft4RealEstate.
CONSSmart NAV partner is needed. Even with a subscription, there is a set-up fee and we had to invest some amounts into development. But now we have what we need. Much of info on NAV in Customersource, but need time to search for it.