Ekho
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Most Helpful Reviews for Ekho
4 Reviews
Hugo
Food & Beverages, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Great product to track OEE and get datas to focus on main problems
Great service and support. They are willing to modify their product to fit customers needs.
PROSReal time view of production through dashboard
CONSIn the data Analysis module, graphics are hard to read and it is impossible to export a report to share with higher management.
Vendor Response
Hello Hugo, thank you for taking the time to provide us with your review. Regarding the point that you've raised, this functionality is addressed in the new version with additional functionalities. We look forward to supporting your organization with the migration.
Replied February 2022
Guillaume
Food & Beverages, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
MOS OEE deployement at Agropur St-Laurent
I really like the experience, [SENSITIVE CONTENT] is really helpfull and he's a good listener to our issues. Without him the new application wouldn't have been the same.
PROSI like that the product is flexible and that we can make improvements everyweek. I like the visual of the system.
CONSWhat I like the least are the bugs that occur once in a while. Also, since we are in developpement every new updates bring challenges and new bugs.
Vendor Response
Hi Guillaume, we appreciate you taking the time to leave us a review. I'm glad that the product provides you with the flexibility needed.
Replied February 2022
Frederic
Food Production, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Ekho in Agropur
Meet expectation for OEE management and reduce downtimes. Also the product is evolving and they respond to our suggestions.
PROSEase to use and implement. Just one screen to manage almost everything for the shop floor operators.
CONSNot possible to have the operator sign-in and link the performance to the operator.
Vendor Response
Hi Frederic, thank you for your kind review. Our goal is to provide the users visibility on the plant floor to improve your performance, and we are very happy to hear that your organization is seeing the benefits. We value our clients' suggestions which helps us add additional functionalities and evolve the Ekho solution.
Replied February 2022
Charles Emmanuel
Food Production, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
VEGPRO Analyst system and project manager ekhosoft Review
good experience with ekho and a good service and the flexibility of this software is very important for our company which is fully provided by ekho
PROSSimplicity to fill up the OEE, the quality management is good for first user but configuration are hard to maintain
CONSBack end configuration is not very friendly user
Vendor Response
Thanks for your review, Charles! We appreciate your feedback and will be happy to get in touch with you to provide assistance and any additional coaching.
Replied February 2022