# Best 15 EvaluAgent  Alternatives in 2026 - Software Advice

> Find the top EvaluAgent Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Quality Management Software for your business.

Source: https://www.softwareadvice.com/manufacturing/evaluagent-profile/alternatives

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EvaluAgent Alternatives

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[Overview](https://www.softwareadvice.com/manufacturing/evaluagent-profile/)[Reviews](https://www.softwareadvice.com/manufacturing/evaluagent-profile/reviews/)

Alternatives

# Best 15 EvaluAgent Alternatives

EvaluAgent

4.7

[(20)](https://www.softwareadvice.com/manufacturing/evaluagent-profile/reviews/)

Starting Price: $15.00 per month

Free trial

Free version

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Speak directly with a specialist to match alternatives to your budget and needs.

On this page

-   Popular Alternatives
    
-   Alternatives
    

## Preview of Top EvaluAgent Alternatives

Main Product

EvaluAgent

4.7

[(20)](https://www.softwareadvice.com/manufacturing/evaluagent-profile/reviews/)

Ratings Breakdown

-   4.50Ease of use
-   4.75Value for money
-   4.82Customer support
-   4.45Functionality

Pricing

Starting at $15.00 per month

Get Price

Top Alternative

Five9

4.2

[(483)](https://www.softwareadvice.com/call-center/five9-profile/reviews/)

Ratings Breakdown

-   4.24Ease of use
-   4.02Value for money
-   4.32Customer support
-   4.11Functionality

Pricing

Starting at $119.00 per month

Get Price

Top Alternative

NiCE CXone

4.2

[(581)](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/reviews/)

Ratings Breakdown

-   4.24Ease of use
-   4.05Value for money
-   4.00Customer support
-   4.13Functionality

Pricing

Starting at $110.00 per month

Get Price

Top Alternative

XM for Customer Experience

4.6

[(255)](https://www.softwareadvice.com/customer-experience/customer-frontlines-profile/reviews/)

Ratings Breakdown

-   4.37Ease of use
-   4.46Value for money
-   4.64Customer support
-   4.55Functionality

Pricing

Starting at $1500.00 per year

Get Price

Top Alternative

Genesys Cloud CX

4.3

[(264)](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.12Value for money
-   4.02Customer support
-   4.23Functionality

Pricing

Starting at $75.00 per month

Get Price

Top Alternative

OnviSource OmVista

4.6

[(5)](https://www.softwareadvice.com/product/447717-OmVista/#reviews)

Ratings Breakdown

-   4.60Ease of use
-   5.0Value for money
-   5.0Customer support
-   4.60Functionality

Pricing

Available upon request

Get Price

## EvaluAgent Alternatives

[### Five9](https://www.softwareadvice.com/call-center/five9-profile/)

4.2

[(483)](https://www.softwareadvice.com/call-center/five9-profile/reviews/)

Starting Price: $119.00 per month

Free trial

Free version

Starting Price: $119.00 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for Five9

-   AI Copilot
-   AI/Machine Learning
-   Alerts/Escalation

See All

0%

Shared Features with EvaluAgent

-   No shared features

### Integrations Comparison

81%

Unique Integrations for Five9

-   Dynamics 365
-   Microsoft Teams
-   NetSuite

See All

19%

Shared Integrations with EvaluAgent

-   Freshdesk
-   Salesforce Sales Cloud
-   Zendesk Suite

See Five9 Screenshots

[### NiCE CXone](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/)

4.2

[(581)](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/reviews/)

Starting Price: $110.00 per month

Free trial

Free version

Starting Price: $110.00 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for NiCE CXone

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking

See All

0%

Shared Features with EvaluAgent

-   No shared features

### Integrations Comparison

96%

Unique Integrations for NiCE CXone

-   AnswerDash
-   Bullhorn ATS & CRM
-   CallVU

See All

4%

Shared Integrations with EvaluAgent

-   Zendesk Suite

See NiCE CXone Screenshots

[### XM for Customer Experience](https://www.softwareadvice.com/customer-experience/customer-frontlines-profile/)

4.6

[(255)](https://www.softwareadvice.com/customer-experience/customer-frontlines-profile/reviews/)

Starting Price: $1500.00 per year

Free trial

Free version

Starting Price: $1500.00 per year

Free trial

Free version

### Features Comparison

100%

Unique Features for XM for Customer Experience

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard

See All

0%

Shared Features with EvaluAgent

-   No shared features

### Integrations Comparison

87%

Unique Integrations for XM for Customer Experience

-   Adobe Analytics
-   Annex Cloud Loyalty Experience Platform
-   Chattermill

See All

13%

Shared Integrations with EvaluAgent

-   Freshdesk
-   Salesforce Sales Cloud
-   Zapier

See All

See XM for Customer Experience Screenshots

[### Genesys Cloud CX](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/)

4.3

[(264)](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/reviews/)

Starting Price: $75.00 per month

Free trial

Free version

Starting Price: $75.00 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for Genesys Cloud CX

-   Activity Tracking
-   Agent Interface
-   API

See All

0%

Shared Features with EvaluAgent

-   No shared features

### Integrations Comparison

94%

Unique Integrations for Genesys Cloud CX

-   Epic
-   Google Workspace
-   Jenkins

See All

6%

Shared Integrations with EvaluAgent

-   Zendesk Suite

See Genesys Cloud CX Screenshots

[### OnviSource OmVista](https://www.softwareadvice.com/product/447717-OmVista/)

4.6

[(5)](https://www.softwareadvice.com/product/447717-OmVista/#reviews)

Pricing: Available upon request

Free trial

Free version

Pricing: Available upon request

Free trial

Free version

### Features Comparison

100%

Unique Features for OnviSource OmVista

-   Alerts/Escalation
-   Call Center Management
-   Call Logging

See All

0%

Shared Features with EvaluAgent

-   No shared features

### Integrations Comparison

100%

Unique Integrations for OnviSource OmVista

-   Dialpad
-   Microsoft Teams
-   TigerConnect

See All

0%

Shared Integrations with EvaluAgent

-   No shared integrations

See OnviSource OmVista Screenshots

[### Playvox](https://www.softwareadvice.com/crm/playvox-profile/)

4.8

[(109)](https://www.softwareadvice.com/crm/playvox-profile/reviews/)

Starting Price: $15.00 per month

Free trial

Free version

Starting Price: $15.00 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for Playvox

-   Activity Dashboard
-   AI/Machine Learning
-   Alerts/Escalation

See All

0%

Shared Features with EvaluAgent

-   No shared features

### Integrations Comparison

68%

Unique Integrations for Playvox

-   BroadVoice Cloud PBX
-   Calendly
-   CloudTalk

See All

32%

Shared Integrations with EvaluAgent

-   Amazon Connect
-   Freshdesk
-   Help Scout

See All

See Playvox Screenshots

[### Calabrio ONE](https://www.softwareadvice.com/product/231268-Calabrio-One-Suite/)

4.5

[(263)](https://www.softwareadvice.com/product/231268-Calabrio-One-Suite/reviews/)

Starting Price: $295.00 one time

Free trial

Free version

Starting Price: $295.00 one time

Free trial

Free version

### Features Comparison

100%

Unique Features for Calabrio ONE

-   Activity Tracking
-   Agent Interface
-   AI/Machine Learning

See All

0%

Shared Features with EvaluAgent

-   No shared features

### Integrations Comparison

0%

Unique Integrations for Calabrio ONE

-   No unique integrations

0%

Shared Integrations with EvaluAgent

-   No shared integrations

See Calabrio ONE Screenshots

[### Capturi](https://www.softwareadvice.com/speech-analytics/capturi-profile/)

4.8

[(11)](https://www.softwareadvice.com/speech-analytics/capturi-profile/#reviews)

Pricing: Available upon request

Free trial

Free version

Pricing: Available upon request

Free trial

Free version

### Features Comparison

100%

Unique Features for Capturi

-   Activity Dashboard
-   Call Center Management
-   Customer Experience Management

See All

0%

Shared Features with EvaluAgent

-   No shared features

### Integrations Comparison

60%

Unique Integrations for Capturi

-   Adversus
-   Enreach Contact
-   IntraManager Work

See All

40%

Shared Integrations with EvaluAgent

-   Aircall
-   Dixa
-   Puzzel

See All

See Capturi Screenshots

[### LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

4.7

[(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Starting Price: $15.00 per month

Free trial

Free version

Starting Price: $15.00 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for LiveAgent

-   Account Management
-   Agent Interface
-   Alerts/Escalation

See All

0%

Shared Features with EvaluAgent

-   No shared features

### Integrations Comparison

96%

Unique Integrations for LiveAgent

-   Actio
-   ActiveCampaign
-   Adobe Commerce

See All

4%

Shared Integrations with EvaluAgent

-   Intercom
-   Nicereply
-   Twilio

See All

See LiveAgent Screenshots

[### Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/)

4.6

[(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/)

Starting Price: $25.00 per month

Free trial

Free version

Starting Price: $25.00 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for Nextiva

-   Activity Dashboard
-   Agent Interface
-   Alerts/Notifications

See All

0%

Shared Features with EvaluAgent

-   No shared features

### Integrations Comparison

94%

Unique Integrations for Nextiva

-   Act!
-   Bullhorn ATS & CRM
-   ConnectWise Automate

See All

6%

Shared Integrations with EvaluAgent

-   Zendesk Suite

See Nextiva Screenshots

[### CloudTalk](https://www.softwareadvice.com/voip/cloudtalk-profile/)

4.4

[(268)](https://www.softwareadvice.com/voip/cloudtalk-profile/reviews/)

Starting Price: $19.00 per month

Free trial

Free version

Starting Price: $19.00 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for CloudTalk

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking

See All

0%

Shared Features with EvaluAgent

-   No shared features

### Integrations Comparison

78%

Unique Integrations for CloudTalk

-   Adobe Commerce
-   BigCommerce
-   Copper

See All

22%

Shared Integrations with EvaluAgent

-   Freshdesk
-   Help Scout
-   Intercom

See All

See CloudTalk Screenshots

[### Medallia Agent Connect](https://www.softwareadvice.com/call-center/stella-connect-profile/)

4.9

[(18)](https://www.softwareadvice.com/call-center/stella-connect-profile/reviews/)

Starting Price: $39.00 per month

Free trial

Free version

Starting Price: $39.00 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for Medallia Agent Connect

-   Agent Interface
-   Alerts/Escalation
-   Call Center Management

See All

0%

Shared Features with EvaluAgent

-   No shared features

### Integrations Comparison

60%

Unique Integrations for Medallia Agent Connect

-   Ada
-   Domo
-   Freshsales

See All

40%

Shared Integrations with EvaluAgent

-   Dixa
-   Intercom
-   Salesforce Sales Cloud

See All

See Medallia Agent Connect Screenshots

[### Scorebuddy](https://www.softwareadvice.com/review-management/scorebuddy-profile/)

4.5

[(43)](https://www.softwareadvice.com/review-management/scorebuddy-profile/reviews/)

Starting Price: $12.00 per month

Free trial

Free version

Starting Price: $12.00 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for Scorebuddy

-   Alerts/Escalation
-   API
-   Audit Management

See All

0%

Shared Features with EvaluAgent

-   No shared features

### Integrations Comparison

50%

Unique Integrations for Scorebuddy

-   Five9
-   Kustomer
-   Salesforce Service Cloud

50%

Shared Integrations with EvaluAgent

-   Intercom
-   Talkdesk
-   Zendesk Suite

See Scorebuddy Screenshots

[### Verint Forecasting and Scheduling](https://www.softwareadvice.com/hr/verint-forecasting-and-scheduling-profile/)

No reviews yet

Pricing: Available upon request

Free trial

Free version

Pricing: Available upon request

Free trial

Free version

### Features Comparison

0%

Unique Features for Verint Forecasting and Scheduling

-   No unique features

0%

Shared Features with EvaluAgent

-   No shared features

### Integrations Comparison

33%

Unique Integrations for Verint Forecasting and Scheduling

-   Vonage Contact Center

67%

Shared Integrations with EvaluAgent

-   Amazon Connect
-   Zendesk Suite

See Verint Forecasting and Scheduling Screenshots

[### CallMiner Eureka](https://www.softwareadvice.com/call-center/callminer-eureka-profile/)

4.6

[(5)](https://www.softwareadvice.com/call-center/callminer-eureka-profile/#reviews)

Pricing: Available upon request

Free trial

Free version

Pricing: Available upon request

Free trial

Free version

### Features Comparison

100%

Unique Features for CallMiner Eureka

-   Audio Capture
-   Automatic Transcription
-   Call Recording

See All

0%

Shared Features with EvaluAgent

-   No shared features

### Integrations Comparison

40%

Unique Integrations for CallMiner Eureka

-   Five9
-   Salesforce Customer360

60%

Shared Integrations with EvaluAgent

-   Amazon Connect
-   Talkdesk
-   Twilio

See CallMiner Eureka Screenshots

Still Not Sure?

Our experts can help you compare EvaluAgent with other top options, so you can find the best fit for your needs.

Best 15 EvaluAgent Alternatives in 2026 - Software Advice