eWay-CRM

RATING:

4.6

(578)

About eWay-CRM

CRM tools within e-Way CRM are integrated with Outlook, allowing for further use and expansion of the system. With this software, marketing is done easily and efficiently because it can assist in creating strategic plans, sending bulk emails, generating leads and evaluation. It also has tools to have successful sales. The CRM, together with Outlook, stores data about the customers and allows users to access them. The software also offers a project management module that allows automation of the workflow. Additionally, assessment of the business performance is possible with the analytics tool available in this software. Professionals can also use it as a web application or via mobile devices. It works offline so employees can track business opportunities and engage with...

eWay-CRM Pricing

Premium monthly: $24 per user, per month. Premium lifetime: $369 per user + 15% annual support fee. A free plan is also available.

Starting price: 

$24.00 per month

Free trial: 

Available

Free version: 

Available

Our mobile app helps you be effective on the go. All data is automatically synced to your smartphone so you can work even offline. That's right. If you are somewhere with poor internet, eWay-CRM Mobile still works like a charm.
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eWay-CRM Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for eWay-CRM

1 - 5 of 546 Reviews

User Profile

Tracy

Verified reviewer

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Great customer service

Great overall experience.

PROS

The customer service at this company has been fabulous. They’ve answered each and every question I’ve posed to them great team to work with.

CONS

I wish the contact management software would integrate with our Verizon phone system. It does integrate with some phone systems I believe, but just not this one. That might be due to complexities of Verizon.

Reason for choosing eWay-CRM

We needed a product that integrated with outlook

Reasons for switching to eWay-CRM

Better integration with outlook

Luc

Information Services, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

The searched CRM

PROS

Full intergration within Outloook and GTD inspiration. Excellent support.

CONS

Customisation for being efficient is a hard work while required.

Reasons for switching to eWay-CRM

Because its price and complexity of the previous system.

Martin

Machinery, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2024

Experience with eWay

We only use Eway to a small extent of its capabilities. I am sure that it can provide our needs in case of company growth and CRM software requirements.

PROS

Integration of eWay into Outlook. Easy data transfer between these programs. Creating Opportunities from Email. Easy archiving of Mail to Opportunity/Project.

CONS

I'm not aware of a more serious deficiency

Radek

Information Technology and Services, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed March 2024

eWay Review

I don't use software unless absolutely necessary and I think there are far more user friendly and modern CRMs out there.

PROS

Tracking project progress from a business perspective (opportunity, invoicing, etc.)

CONS

The software is outdated, I have to open another application to get to eway (Outlook) and for each tab in eway a new window opens. The software is unsuitable for tracking the progress of the project.

Natalie

Mechanical or Industrial Engineering, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Good value for money, best Outlook integrated CRM

PROS

Outlook Integration, Pipeline management, Mobile app with contacts synchronization and access to all data from the phone.

CONS

Initial customization was not super intuitive and required several remote help sessions

Reason for choosing eWay-CRM

Outlook desktop integration, price, local technical support, Czech brand