JobBOSS Shop Management Solutions, an ECi Software Solutions company, is an enterprise resource planning (ERP) solution built for small and midsize manufacturers in North America. It allows key office and production staff to manage job information day-to-day to aid customer service and deliveries. Key features include quoting, order processing, advanced scheduling, inventory, payroll, accounting, quality (ISO and ASI), data collection and mobility.

All data is located in a single database, giving networked users simultaneous access to the collective information. This allows decision makers to be informed and aware of what is happening on the shop floor and in the office.

This solution places a strong emphasis on costing, productivity and scheduling. It is suitable for custom, make-to-order, engineer-to-order and mixed mode shops and handle everyday situations based on the manufacturing flow in these types of facilities.

JobBOSS can be purchased as a subscription and it can be deployed as a cloud-based or on-premise solution.



166 Reviews of JobBOSS

Overall rating

4.0 / 5 stars

Showing 1 - 20 of 166 reviews

November 2018

John from RIE Coatings, LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

JobBOSS as an ERP

Overall we like the product and have good results with the support teams.

Pros

JobBOSS as a standalone is good, with some nice Crystal Reports added on. What makes it great is that there are quite a few add-ons available (for Quality, CRM, etc.) , plus it it stores all of its data in a SQL format that works well with Microsoft products.

Cons

I work mostly in the Finance/Accounting side of the business. There are some basic things that could be added in the next version upgrades.

Response from ECi Software Solutions of ECi Jobboss, LLC

Replied November 2018

Hi John, Thank you for your recent review of JobBOSS! We appreciate your feedback in making our solutions better. Would you mind sharing the basic things you referred to that could be added to our next version upgrades? We would love the opportunity to pass this along to our software dev team. Thanks again and we appreciate you as a customer! - The ECi Marketing Team

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

November 2018

Sheet metal fab shop

The software support people are easy to work with and very helpful. I'm not stuck for hours trying to get something fixed. Overall it is a good value for the money.

Pros

The software is basically easy to use.

Cons

The more upgrades I have received the less the product worked for me. They took away some of the functions that I liked. There are also several software glitches that have never been addressed.

Response from ECi Software Solutions of ECi Jobboss, LLC

Replied November 2018

Hello, We appreciate your recent review and feedback! Could you please let us know which functions and glitches are still an issue for you? We would love the opportunity to make your job easier. Thank you! -The ECi Marketing Team

November 2018

Jonathan from Boadrwalk Corporation

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Made our job easy

Pros

JobBoss is really a boss for helping organizations in monitoring progress of every transactions done, whether for delivery, inventory, payroll this really made our work easy.

Cons

it is quite hard to navigate, plus it doesn't get the changes easily. but so far its manageable though.

November 2018

Rhonda from Systems Integration, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

Helpful but quirky!

Pros

Once you learn how to use it and set it up correctly..it can be very effective.

Cons

We had to end up hiring a company to come in and customize it for our needs.

October 2018

Julia from Toyota

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Jobboss Revie

Pros

Keeping my documents/applicants documents safe and secured. This app/software help me in tracking best applicant according of what you wants.

Cons

You can use this software if you have an internet connection, nothing else than that.

October 2018

Jean Dianne from Pru Life UK

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

JobBOSS is the boss in shop management

It's an extremely helpful app that has saved me so much time from tracking the progress of each job.

Pros

I particularly like the automated alert that sends text/email to shipping unit. It speeds up the whole process.

Cons

It's a robust software but very intricate. There is so much it can do but I wasn't able to maximize all of them due to complexity.

October 2018

Shiela May from Human Resources

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

October 2018

JobBoss Review

Pros

I always use this for my reports, it gives you great presentation. This is great, amazing and functional. So helpful to see the progress and tracking.

Cons

Some featured are not manageable, it need some help to understand and make it easy. nothing cons other than that.

October 2018

JASVIN from UNLV, NEVADA MS IN MECHANICAL ENGINEERING

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

October 2018

All in One BOSS

Pros

JOBboss is the best software to choose as it allows a user to navigate through shop management to job ordering and quoting, manufacturing orders, accounting and Payrolls as well. It is vital for the job creation and tracking of workflow of engineering process and reporting with controls to measure profitablity.

Cons

Jobboss is a vital software any manufacturing shop looking for total management for their inventory and parts to track record of employees. Customer Support can be improvised afterwards quoting the software demands to increase sales.

September 2018

Nate from Dasco Manufacturing

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

1 of 5

September 2018

Customization heavily required

Our JobBoss software was purchased to manage a contract manufacturing company. Years of challenges and customization have left us with a product that is functional, but offers little to benefit in the areas of production, inventory and cost tracking. Overall, our company has not been happy with the product and is pursuing other options.

Pros

Current updates to the software UI have been tastefully done and greatly increase the usability of the product.

Cons

The software needs to be heavily customized to perform even the most basic tasks across a manufacturing business. Furthermore, exporting reports to excel is cumbersome and requires hours of post work developing macros to sort and organize .csv data so that it is legible and usable. Lastly, the required consulting help will come from third party independent consultants who might not live in your area. This product has a host of pitfalls, and is inferior to other ECi offerings.

September 2018

Tawnya from Ferro Ceramic Grinding, Inc

Company Size: 11-50 employees

Review Source


Ease-of-use

3 of 5

Functionality

3 of 5

September 2018

Good but could be much better

Pros

I like that this is fairly easy to use. Also, it is somewhat intuitive and has some good "canned" reports that are already included.

Cons

There are some features that I feel should be there that are not. Simple features like copy and paste in the portal view were taken away after upgrades that didn't make sense.

May 2018

Siddesh from Marimba Auto

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

May 2018

Quote to cash solution

Pros

Its a job based shop management software where it is easy to use and also has different modules for quoting, accounting and costing.

Cons

Costing needs good knowledge about taxes and you should be aware of using the software as deleting the old data to make space for the new.

May 2018

Supreeth from Comau Power train

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

May 2018

Manufacturing Shop Management tool

Pros

This software gives a good base for all sales and estimating department with RFQ to ordering of parts for the production.

Cons

Close look of the numbers are required and analysis of the data gives a challenging role for the engineers to attack the problem.

May 2018

Alissa from Fisen

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

May 2018

No Fixed Asset Module

Good for accounting and financial data storage.

Pros

I like that Job Boss is easy to use. It's fairly user friendly and has good reporting capabilities.

Cons

The costing in Job Boss is sometimes hard to track. It hits different reports at different times so they don't line up when logically they should. Also, there is not a fixed asset module available - at all.

May 2018

Areane from FSPMI

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Awesome Product Features!

Pros

This software has been helpful for us because of ease of its use and its convenience. Very recommended product.

Cons

None so far.

February 2018

Brian from Mill Creek Machining, Inc.

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

3 of 5

February 2018

Job Shop software

Basic customer support is excellent but they charge for higher end consulting

Pros

The multiple functions that it has. The different modules. The integration with quoting, costing, and accounting.

Cons

The Complication of knowing where costs are coming from. The flow of the numbers. The cost for additional services.

January 2018

Alexandra from Laser1Technologies

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Jobboss has been a great tool in improving our production management.

We've spent the time to setup each module in Jobboss to ensure we can run our shop as efficiently as possible. It's really saved us a lot of headaches and ultimately helped with job costing.

Pros

If the time is taken to setup each module that suits your company there are so many benefits to using Jobboss.
The live data that can be collected from production. This helps with inventory, shop efficiency, job costing, management, documentation etc..
Another great aspect is the Shop Alerts feature which allows you to setup triggers in the system via email, text, & Jobboss' messaging system. Our system is setup to send an email whenever a pack slip is made, this helps manage our shipping department. We also have an alert to email whenever there is an excess amount of scrap for a job. These are just a few examples of the alerts we have setup in our system.
There are so many aspects of Jobboss that ultimately help with managing production control.

Cons

Majority of Jobboss' cons are minor.
I had to "clear" out most of the garbage that was saved in Jobboss prior to processing each module out. If there is any activity against a material or operation you cannot simply delete it. You have to go through and delete each transaction against that material or operation, or obsolete it using the Find & Replace utility. If you set your system up right from the start this will not be an issue for you.
There are certain default settings in Jobboss that cannot be changed. One example is the shape under Raw material; there are only 19 default shapes that can be chosen.
There will always be minor cons that you will run into when setting up a system for your business.

August 2017

Matt from Siouxland Fabricating

Company Size: 51-200 employees

Review Source


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

August 2017

Overall impression

Pros

-integrates well with other software we use
-feature rich with many different options
-changes can be made fairly easy

Cons

-we get many different errors very regularly
-can't kick users off individually
-doesn't recognize changes very quickly

August 2017

Liz from Colburn Manufacturing

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2017

Simple, user friendly, sometimes time consuming or strange glitches

Pros

Easy to use - Have not taken any formal training and I can get by
Fast - easy to make a quick PO or packing slip
Convenient

Cons

Sometimes time consuming to add materials
Strange glitches - my "Descriptions" in Purchase Orders don't show on the PO

August 2017

Linda from FPI Industries, Inc.

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Able to introduce and train new hires quickly.

Pros

Common sense guidance. Safeguards. Add on module availability for expansion capabilities. Kaizen.

Cons

Complexity to personalize. The software feels like shoes sized too large and not used to potential.

August 2017

Ron from RJB Machining Ltd

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2017

Great software for Custom Machining

Overall definitely recommend this software to small and medium sized custom manufacturing firms.

Pros

Lots of keystrokes eliminated by copy features. Also when entering a quote all info is easily transferred to Jobs, RFQ's, and PO's.

Cons

We do not use the accounting part of the software. Wish it could easily link to Simply accounting with Canadian tax updates.