JobBOSS² Software

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FrontRunners 2021

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About JobBOSS²

ECI Shoptech brings together industry-leading solutions E2 SHOP and JobBOSS to create the next evolution in job shop business management: JobBOSS². Designed specifically for job shops and make-to-order manufacturers, JobBOSS² is a trusted, cloud-based system that provides the flexibility manufacturers need to maximize productivity and profits, while scaling effectively. JobBOSS² gives you the insight and visibility into your shop floor like never before. It assists with quick and accurate estimates and quotes, gives you real-time data collection and visualization, flexible scheduling, and so much more! To assist users with generating accurate quotes and estimates, JobBOSS² provides detailed cost reports for materials, labor, overhead, and more, and allows users to acc...
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JobBOSS² User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4.5

Functionality

4

Showing 1 - 5 of 859 reviews

User Profile

David

Verified reviewer

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2018

E2 Shoptech revolutionized our shop

Pros

1. No IT guy cost to maintain server. 2. Can use inexpensive workstations. We use Chromebooks for data collection. I also use a chromebook for trips. 3. Android/Apple app for tablets that can be used for data collection 4. Also just released an app for employees to check in and out from their phone. You can post stock from this app. 5. Work from anywhere. I was in Minnesota 2 weeks ago during a blizzard. I was at starbucks, posted up next to the window, working on my chromebook with no hick ups. 6. New updated features over the old system. Better reports. More capable Hot Spots. 7. Works the same as the old system, just things are in different spots. 8. Better, more efficient user interface 9. Easier to customize reports 10. Just introduced Dashboards

Cons

1. The subscription price. 2. Cert control in general can be better. 3. Employee Clock in Module is a pain. You cannot edit someone time until they are clocked out.

Steve

Company size: 11-50 employees

Industry: Machinery

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

February 2021

Steve Cate

We can quote jobs so fast with E2 it has become the way we control the pace of our business. If we want to be busier we submit a quote within hours of the RFQ. If we are too busy we take longer to submit quotes. It also helps a lot with scheduling but scheduling is the most difficult function to use.

Pros

Ease of use and good tech support. Very similar to quickbooks

Cons

When allocating stock to jobs, unless it was purchased specifically for that job, it is a bit cumbersome so we had a custom report written to allow the tag number of the inventory to be scanned.

Reasons for choosing JobBOSS²

Tech support's demo of the product

Reasons for switching to JobBOSS²

JobBOss tech support was terrible and they were very expensive to add data collection modules.

Pooja

Company size: 11-50 employees

Industry: Furniture

Time used: Less than 12 months

Review Source

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2021

GREAT SOFTWARE To IMPLEMENT FOR MANUFACTURING

Pros

I have been using this software for an year now. Overall, its a well organized software. Software is easy to learn & operate, When you start your career as an Estimator. In the Estimating stage, this software helps to add all the aspects of the job cost interms of material and labour in an organized manner, so all the costs of the job are covered. In the Manufacturing stage, this software helps to track all the time and material of multiple jobs at ease. It was easy to train all the employees the process of scanning time & material. Job Cost Summary : All the Information tracked gives the Actual material & labour that goes into the job and as been very informative and useful in improving the Job pricing process. Overall, this software helps to achieve the target set for the company.

Cons

I cant really find that is serious & affects the work. But there are a few Cons like : Difficulty in giving access to Inventory stock to certain people. Need ease of designing a report template. There is no option for paid break in the default settings.

Kate

Industry: Mining & Metals

Time used: More than 2 years

2.5

Ease-of-use

out of 5
4

Value for money

out of 5
4.5

Customer support

out of 5
3.5

Functionality

out of 5

July 2016

Small Business Looking for Shop Control

Pros

Experience: We are a small family owned business that needed to get ISO certified as a requirement by our customer. We did our research and E2 was the best company to offer shop control and offer ISO certification. We have been using E2 since 2012, we have been ISO certified since 2012. We were eager and became ISO certified within 6 months (take a lot of work and dedication to get it done quickly). Overall E2 has been a great resource for us. Pros: The software is easy to use, the information that you are able to get from reports is helpful (only as good as the information put in). Easy for all employees to use with all computer skill levels. ISO documentation was extremely helpful with becoming ISO certified. Customer service is always helpful, you always get a real person to help you with your needs.

Cons

Software does not allow you to do multiple things at once, it is very simplistic which might be best. Difficult to customize it to you specific needs, it can be done but there is a cost for that. If you are a start up company this software would be great to get you going with all aspects, if you are an established company you might need to adjust how you do things. We still do all of our accounting and customer quoting from QuickBooks as that works best for our company. We do not use E2 for scheduling as we are a fast pace job shop and things change on the fly and difficult to schedule within the software.

Elliott

Company size: 11-50 employees

Industry: Industrial Automation

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2021

Excellent Product

We are happy with the software and look forward to the future. The consistent upgrades are promising and encourage users to stay, but we hope that the price does not go up exponentially with the merger with ECI.

Pros

The software is powerful and easy to use a majority of the time. Support is helpful and readily available. We use E2/Jobboss2 for all of our estimating, order management, quoting, purchasing, scheduling, and more. After 6 years with the software it is definitely sustainable and a needed tool in our shop.

Cons

The homepage user interface is difficult to look at. There is a lack of customization options concerning fonts, text size, etc. Right now we have to use third party extensions to try and adjust fonts so some of our users can read the text properly. These extensions tend to cause problems with the logos so navigating becomes a little more difficult if you aren't familiar with where the buttons are. Implementing higher contrast homescreens would be beneficial and/or having an ingrained option for text size customization.

Reasons for choosing JobBOSS²

JobBoss kept increasing prices to add necessary features where E2 was, at the time, more broad on what you got in the beginning and did not keep tacking on hidden costs.

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