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Fishbowl vs NetSuite

Fishbowl vs NetSuite

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Overall Rating
4.2 (944)
4.2 (1603)
Ease-of-Use
4.1 / 5
3.9 / 5
Value for Money
4.1 / 5
3.8 / 5
Customer Support
4.2 / 5
3.8 / 5
Functionality
4.1 / 5
4.1 / 5
Last Review Written
September 27, 2024
October 2, 2024
Pros/Cons
  • Pros

  • Love the visual aids in identifying status of orders. Integration with Quickbooks is excellent and seamless.
  • The customer service group at FB understand manufacturing and are always there to guide you along the way. Great product, great price, great customer service.
  • Fishbowl's ease of use, excellent documentation, and use of wizards were key features we fell in love with. We have been using the software for two and a half months now and have never looked back.
  • Cons

  • The product is deceiving and lacks functionality for the processes we utilized for our company. They were unable to tailor the product to our needs even though they sold us on that in the beginning.
  • The system was very hard to follow and the initial integration was a nightmare. We had no customer service to help push us forward with a go live date and further onsite training was denied.
  • I tell all customers to minimize customization of products and keep them as close as possible to out of the box. This is difficult with business that are accustom to their old processes.
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  • Pros

  • Highly recommend this product. Very good customer support and fantastic value for the price.
  • I like this software because it's super powerful and flexible yet it's user friendly and you can customize reports. Basically it has all the features that you need.
  • I like that everything is integrated and the reports are updated in real time and the dashboard indicators have been a great help in decision making.
  • Cons

  • I'm in purchasing and have use over 15 different software systems and this is probably the worst or tied for worst.
  • They have so much 'clicking' to do they get confused, push the wrong button and because the whole thing is in effect an accounts package it can be difficult to undo the mess.
  • The sales team was very misleading and they tricked us when we purchased the software. We presented our former software and their response was always "Netsuite can do that.
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Pricing Range
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Product Demo & Screenshots
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Advisor Recommendations & User Awards
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56 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos