Fishbowl vs ProShop

Fishbowl has 643 reviews and a rating of 4.14 / 5 stars vs ProShop which has 66 reviews and a rating of 4.95 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.14 / 5 (643)
4.95 / 5 (66)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
October 18, 2021
March 18, 2021
Pros/Cons
  • Pros

  • Ease of use and simple to understand. Simplicity is what i liked the most in this software.
  • He is not only helpful but a complete pleasure to talk to.
  • Cons

  • I tell all customers to minimize customization of products and keep them as close as possible to out of the box. This is difficult with business that are accustom to their old processes.
  • Basically, I've found that most people who complain about Fishbowl are really complaining about inventory, which is hugely complex.
  • Pros

  • The licensing model allows you install as many workstations as you want at no cost. Nice for a growing shop.
  • Excellent customer service. Simple yet powerful web based user interface which employees learn and understand quickly and retain.
  • Cons

  • Sometimes it can be hard to find what you are looking for, but that is just part of the learning curve.
  • On day-to-day Job shop projects, I would find it hard to dig out a weakness in ProShop.
Pricing Range
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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100 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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