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Fishbowl vs Zoho Inventory

Fishbowl vs Zoho Inventory

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Overall Rating
4.2 (958)
4.5 (393)
Ease-of-Use
4.1 / 5
4.4 / 5
Value for Money
4.1 / 5
4.3 / 5
Customer Support
4.2 / 5
4.3 / 5
Functionality
4.1 / 5
4.3 / 5
Last Review Written
October 29, 2024
October 8, 2024
Pros/Cons
  • Pros

  • Love the visual aids in identifying status of orders. Integration with Quickbooks is excellent and seamless.
  • The customer service group at FB understand manufacturing and are always there to guide you along the way. Great product, great price, great customer service.
  • Fishbowl's ease of use, excellent documentation, and use of wizards were key features we fell in love with. We have been using the software for two and a half months now and have never looked back.
  • Cons

  • The product is deceiving and lacks functionality for the processes we utilized for our company. They were unable to tailor the product to our needs even though they sold us on that in the beginning.
  • The system was very hard to follow and the initial integration was a nightmare. We had no customer service to help push us forward with a go live date and further onsite training was denied.
  • I tell all customers to minimize customization of products and keep them as close as possible to out of the box. This is difficult with business that are accustom to their old processes.
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  • Pros

  • I love the ability to create invoices and sales orders and purchase orders all in one place while managing my inventory. I also love the flexibility in creating templates.
  • The seamless integration and robust features of the software are what fit the bill for this particular business situation perfectly.
  • Fun to use, and relatively easy to learn. I have not used it enough to appreciate the pros and cons yet, but initially, it looks very positive.
  • Cons

  • The reports are terrible and are not fit for purpose for a multifunctional warehouse system. They really struggle with vat, and therefore connecting to other systems is difficult.
  • No software can be installed on the office PC or server; so no data can be stored locally. You can not work offline at any circumstances.
  • They told me (in an hour) that they have an automatic block to prevent hacking but all Zoho had to do was to call them and they'd unblock them.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos