--- title: "Flowlens Software Reviews, Demo & Pricing - 2026" description: "Review of Flowlens Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/manufacturing/flowlens-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Inventory Control Software](https://www.softwareadvice.com/inventory-management/stock-control-comparison/) / Flowlens Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Flowlens Review From £45/month Free version Free trial 1 plan Wondering if Flowlens is right for your organization? Our Inventory Control Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Flowlens 4.8 [(26)](https://www.softwareadvice.com/manufacturing/flowlens-profile/#reviews) Pricing Starting at £45.00 per user per month ### About Flowlens If you make or service complex, quality-driven products — devices, equipment or machinery — and you're finding spreadsheets, email threads and disconnected systems can't keep up with your growth, Flowlens is built with you in mind. Flowlens is cloud-based MRP and MES software combined with a lean, sales-order-linked CRM, purpose-built for SME manufacturers (roughly 1-100 people) who need more depth than general-purpose systems offer — particularly around multi-level bills of materials, build-to-order work, and batch/lot or serial number traceability. What makes Flowlens different: Handles real manufacturing complexity: nested, multi-level BOMs (customers run 1,500+ line BOMs today), and parts can be added or substituted on a live job card for builds, even after work has started. Step-level shopfloor control: break every job into workflow steps, each with its own people, machines, work instructions and bill of materials, so workers know exactly what's assigned and managers see what's on track or overdue. Traceability built in: batch, lot and serial number tracking, plus FIFO and average costing with actual labour and material costs tracked against every job. A CRM that's actua... lly connected: manage quotes, leads and orders in one place, with full company and contact history, so sales and production aren't working from separate systems. Room to grow: quality management, service and forms modules are ready when you need them, so the system that gets you to 100 people doesn't need replacing at 50. Flowlens integrates with Xero, QuickBooks and Sage 50, so your accounts package stays in place while everything else transforms. Support and onboarding: Flowlens includes a hands-on implementation and training service — the team takes time to understand your business before configuring Flowlens to your exact processes, helps migrate your data, and trains your people so everyone gets full value from day one. Ongoing support is available by phone, email and chat, and every customer gets access to a live 'sandbox' environment to safely test process changes before rolling them out — so you can improve with confidence, not risk. Flowlens is available on a monthly subscription, with pricing based on the number of users and modules you need. If you're a growing device, equipment or machinery manufacturer looking for software that's built for your kind of complexity — not adapted from something else — Flowlens is worth a conversation. Do you work for Flowlens? [Manage this product listing](https://www.g2.com/products/flowlens/claim_requests/new?auto=true) Wondering if Flowlens is right for your organization? Our Inventory Control Software selection experts can help you in 15 minutes or less. ## Flowlens User Interface ## Popular Flowlens Alternatives Main Product Flowlens 4.8 [(26)](https://www.softwareadvice.com/manufacturing/flowlens-profile/#reviews) Ratings Breakdown - 4.85Ease of use - 4.76Value for money - 4.96Customer support - 4.58Functionality Pricing Starting at £45.00 per month Get Price Alternative Product [MRPeasy](https://www.softwareadvice.com/manufacturing/mrpeasy-profile/) 4.5 [(173)](https://www.softwareadvice.com/manufacturing/mrpeasy-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.52Value for money - 4.50Customer support - 4.37Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Genius ERP](https://www.softwareadvice.com/manufacturing/genius-manufacturing-profile/) 4.3 [(207)](https://www.softwareadvice.com/manufacturing/genius-manufacturing-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 4.25Value for money - 4.23Customer support - 4.23Functionality Pricing Starting at $3000.00 per year Get Price Alternative Product [Statii](https://www.softwareadvice.com/manufacturing/statii-profile/) 4.5 [(221)](https://www.softwareadvice.com/manufacturing/statii-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.50Value for money - 4.85Customer support - 4.23Functionality Pricing Starting at £130.00 per month Get Price Alternative Product [CyberPlan](https://www.softwareadvice.com/manufacturing/cyberplan-profile/) 4.5 [(58)](https://www.softwareadvice.com/manufacturing/cyberplan-profile/reviews/) Ratings Breakdown - 4.12Ease of use - 3.89Value for money - 4.17Customer support - 4.47Functionality Pricing Starting at $1500.00 per month Get Price Alternative Product [Rootstock Manufacturing ERP](https://www.softwareadvice.com/product/8938-Rootstock-Manufacturing-ERP/) 4.6 [(16)](https://www.softwareadvice.com/product/8938-Rootstock-Manufacturing-ERP/reviews/) Ratings Breakdown - 4.31Ease of use - 4.36Value for money - 4.23Customer support - 4.44Functionality Pricing Starting at $100.00 per month Get Price ## Flowlens Pricing and Plans Flowlens has one plan. Product Manufacturer is £45.00/user/mo billed monthly. Free versionFree trial Product Manufacturer £45.00 per user, per month Sell and Manufacture Your Products Minimum 5 users Additional users £39 per month Shopfloor users £9 per month Discounts for larger scale products and teams.… Product Manufacturer plan includes: - Job Costing - Support / Helpdesk - Shopfloor App - Bill of Materials - Sandbox System Included - Ongoing Updates Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Flowlens pricing compare to alternatives? Flowlens's starting price is £45.00/user/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Flowlens4.8[(26)](https://www.softwareadvice.com/manufacturing/flowlens-profile/reviews/) | £45.00 /user/mo | Available | Available | 4.8 | | [MRPeasy](https://www.softwareadvice.com/manufacturing/mrpeasy-profile/)4.5[(173)](https://www.softwareadvice.com/manufacturing/mrpeasy-profile/reviews/) | $49.00 /user/mo | Available | Not available | 4.5 | | [Genius ERP](https://www.softwareadvice.com/manufacturing/genius-manufacturing-profile/)4.3[(207)](https://www.softwareadvice.com/manufacturing/genius-manufacturing-profile/reviews/) | $3,000.00 /user/yr | Not available | Not available | 4.3 | | [Statii](https://www.softwareadvice.com/manufacturing/statii-profile/)4.5[(221)](https://www.softwareadvice.com/manufacturing/statii-profile/reviews/) | £130.00 /user/mo | Available | Available | 4.5 | | [CyberPlan](https://www.softwareadvice.com/manufacturing/cyberplan-profile/)4.5[(58)](https://www.softwareadvice.com/manufacturing/cyberplan-profile/reviews/) | $1,500.00 /feature/mo | Available | Not available | 3.9 | Flowlens4.8[(26)](https://www.softwareadvice.com/manufacturing/flowlens-profile/reviews/) * * * Starting price £45.00 /user/mo Free trial Available Free version Available Value For Money 4.8 - [MRPeasy](https://www.softwareadvice.com/manufacturing/mrpeasy-profile/)4.5[(173)](https://www.softwareadvice.com/manufacturing/mrpeasy-profile/reviews/) * * * Starting price $49.00 /user/mo Free trial Available Free version Not available Value For Money 4.5 - [Genius ERP](https://www.softwareadvice.com/manufacturing/genius-manufacturing-profile/)4.3[(207)](https://www.softwareadvice.com/manufacturing/genius-manufacturing-profile/reviews/) * * * Starting price $3,000.00 /user/yr Free trial Not available Free version Not available Value For Money 4.3 - [Statii](https://www.softwareadvice.com/manufacturing/statii-profile/)4.5[(221)](https://www.softwareadvice.com/manufacturing/statii-profile/reviews/) * * * Starting price £130.00 /user/mo Free trial Available Free version Available Value For Money 4.5 - [CyberPlan](https://www.softwareadvice.com/manufacturing/cyberplan-profile/)4.5[(58)](https://www.softwareadvice.com/manufacturing/cyberplan-profile/reviews/) * * * Starting price $1,500.00 /feature/mo Free trial Available Free version Not available Value For Money 3.9 ## Flowlens Features - Popular features found in Inventory Control Barcoding/RFID Billing & Invoicing Cost Tracking Inventory Management Multi-Location Order Management Purchase Order Management Reorder Management Reporting/Analytics SKU/UPC Codes Supplier Management - More features of Flowlens Accounting Integration Activity Dashboard Adaptive Planning AI Copilot Alerts/Notifications API Automated Scheduling Barcode/Label Management Barcode/Ticket Scanning Bill of Materials Bills of Material Built-in Accounting Collaboration Tools Compliance Management Cross-system Integration Customer Database Customer History Customizable Reports Custom Pricing Rules Data Collection Data Import/Export Data Visualization Demand Forecasting Dispatching Distribution Management Document Control Document Management Estimating Execution Financial Management Forecasting Generative AI Internet of Things (IoT) Inventory Auditing Inventory Control Inventory Optimization Inventory Replenishment Inventory Tracking Invoice Management Item Management Job Costing Kitting Lot Tracking Machine and equipment Maintenance Management Manufacturing Inventory Management Manufacturing Software Materials Movement Mobile Access Monitoring Multi-Channel Management Multi-Currency Ordering Automation Performance Analysis Performance Metrics Planning Tools Predictive Analytics Pricing Management Product Identification Product Information Management Production Management Production Scheduling Production Tracking Project Management Quality Control Quality Management Quotes/Estimates Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Reporting & Statistics Resource Allocation Safety Management Sales Order Management Search/Filter Shipping Management Shop Floor Management Status Tracking Supply Chain Management Task Management Third-Party Integrations Traceability User Management Vendor Managed Inventory Warehouse Management Workflow Management Work Order Management ## Flowlens Integrations Xero Integration rated 5.0 from 13 reviews QuickBooks Online Integration rated undefined from -1 review Sage 50 Accounting Integration rated undefined from -1 review ## Flowlens User Reviews ## Flowlens customer ratings - Overall rating: 4.8/5 - Total reviews: 26 ### Rating distribution - 5 stars: 22 reviews (85%) - 4 stars: 4 reviews (15%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.8/5 - Customer support: 5.0/5 - Functionality: 4.6/5 --- Have you used Flowlens and would like to share your experience with others? ### A single point of truth for engineer to order manufacturing. - Overall rating: 5/5 - Reviewer: Paul A. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We've had a fantastic experience with everyone at Flowlens. From the very start it was clear the team were passionate about their product and eager to keep developing it and to help improve British manufacturing. Onboarding was smooth and, considering we already had tens of thousands of BOMs, the data import was faultless. When it comes to ongoing development, the team really do listen to feedback. You get a clear picture of what's in the current development cycle and can see the platform improving week by week. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As a small manufacturing business at the cutting edge of automation technology, we needed a software suite that could handle increasingly complex multi-level BOMs, revisions and production management, all with down to the penny cost tracking. Flowlens not only manages to squeeze in a complete MRP package, but its modern, API driven approach means it can sit at the centre of complex multi-spoke systems, giving sales, manufacturing and stock a single point of truth. We can now integrate our own custom systems for a full Engineer to Order solution, with detailed oversight of every part of the business. Being able to see exactly what manufacturing stage a customer's order is at, within a few clicks, has been a real revelation for us, as has the timed tracking of job cards. Another big positive is the intuitive user interface. Staff at all skill levels found it easy to use and the whole team took to it quickly. Compared with other systems I've implemented in the past, we saw at least a 20% reduction in onboarding time. #### Cons The only downside at the moment, though it's already on the development roadmap, is SolidWorks integration. As we build custom machinery, being able to create BOMs and retrieve parts directly from SolidWorks would be a great addition. #### Reasons for choosing Flowlens After many demos from all, Flowlens came out on top for us, the software did what we needed, it was simple, the support was above and beyond any of the competitors and it was a British company, that really understood manufacturing. #### Reasons for switching to Flowlens With on-premiss sage accounting and manufacturing packages, everything was clunky, slow, not very feature reach, constant crashes and downtime, and because of sage manufacturing we were tied to one version of sage accounts. Oh and to work from home meant VPN's. Just another layer of hassle. #### Vendor response Thank you so much for this, Paul! Comments like “single point of truth” and “down to the penny cost tracking” mean a lot to us, especially coming from a team working at the BOM complexity level you are. I know onboarding tens of thousands of BOMs isn’t a small undertaking, so it’s great to hear the import process held up. It's been a real pleasure to work with you, and I really appreciate you taking the time to share this, and we’re looking forward to continuing to build on the API side as your needs grow! Replied October 2026 --- ### Flowlens review - Overall rating: 5/5 - Reviewer: Stephen S. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Outstanding level of service and friendly staff who are keen to take ideas into their development plan. There have been a number of good developments over the 2 years I've used it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The part of the software most useful to us is being able to take an initial enquiry right through to despatch and invoice, generating clear documentation at every stage and finally pushing the sale through to our accounting package. #### Cons The feature I don't like is the email integration process - it's easy to mail out from the software but it uses a Flowlens mailbox which can be confusing. #### Reasons for choosing Flowlens Yes #### Reasons for switching to Flowlens It was the inventory management process that really sold Flowlens to me. --- ### Good Basic MRP Tool for SMEs - Overall rating: 4/5 - Reviewer: Eric E. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. After many product demos and a trial we decided that Flowlens was not for us as we need a more robust and mature MRP/ERP solution. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our company recently trialled Flowlens as an MRP solution that could integrate with Xero to create a more robust ERP solution. We really liked the simple integration with Xero and the fact that it could manage the shop floor well. #### Cons We found the system could use improvement when dealing with complex sub-assemblies and when managing multiple complex products. This product is best suited for simple manufacturers. #### Vendor response Flowlens has evolved considerably since this review was posted. Flowlens handles complex bills of materials with multi-level subassemblies. The system allows users to manage separate bills of materials (BOMS) for each assembly, and production routings. These can be dynamically integrated to create multi-level job cards that incorporate material demand and production steps for all included assemblies. This creates a single Production BOM capable of showing status for all parts in the build, including manufactured and purchased items. It also enables tracking of job progress, quality issues and labour through the included shopfloor interface, giving managers a single view of status, non-conformances, and costs. Working with SMEs across sectors such as industrial machinery, sensing and laboratory equipment, unmanned systems, engineering equipment and more has helped us mould Flowlens into a platform that's best for complex multi-level products. Replied September 2026 --- ### Software that is easy to use and implement - Overall rating: 4/5 - Reviewer: Dan P. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience with Flowlens has been good, they are a company that values the input from their customer base and if they can make your life easier by working in updates to the system they always will. For us the biggest thing was the immediate visibility that the system gave us, we'd gone from having to have multiple spreadsheets and databases open to being able to jump from one section of Flowlens to another and then back again overnight #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As a service company we looked high and low for a software that would manage both the new manufacture product and also customers equipment coming in for service. Flowlens fits that bill, the intergration into the company was relatively painless and would probably be even smoother should you come from an existing system most of our pain in the intergration was coming from our old Excel and Access databases but the team were fantastic in their support to get this up and running for us. #### Cons The service side of the system does function for us but it sometimes feels like the poor relative. It would be good to get some of the functionality from Sales and Projects across to the service side for service related businesses such as our own. #### Reasons for choosing Flowlens We had demo's from all that we considered and shortlisted down to three of which Flowlens was one of these, Flowlens seemed to be the simplest system to use and reassured us that they would cope with the service side of our business where the other systems were unable to reassure us of this. --- ### Ease of use and aligned with our business - Overall rating: 5/5 - Reviewer: Iain S. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have moved away from out team working within an accountancy package to now using flowlens for all day-to-day business activities. Only accounting and management now need to touch the accounts system. Where we perceived limitations or lack of features against some of the big CRM providers now we are using the system these have turned out to be non-issues and the simplicity and accessibility of the platform has driven adoption #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The user interface is clear and intuitive and won't scare away first-time users. Compared to other offerings there are not lots of unused boxes/fields or white space taking screen space. All the key information is available where you want it. Customisations are possible using the form templates which make it very easy to capture business specific data, for example we use this within our sales leads to capture customer requirements and create technical sales-support notes or even as simple as generating covering note to print and identify some free-issued materials from a customer. Integration with Xero for accountancy is flawless. You only need to give certain people access to certain elements keeping the user interface focussed to their role. The response of support has been excellent whenever we have needed to ask a question. The product is also designed for companies like us - small-medium manufacturers / solution providers so there is an alignment of the offering to the use case which meant we weren't fitting a round peg into a square hole from day 1. #### Cons The system generated documents are fixed format, 90% of the time there is ample scope to use the fields that already exist to make the document contain what you need but there are times where an editable document would suit our need better. Some bulk actions don't exist at the moment (Like archiving multiple obsolete products) - although I believe they are coming soon. #### Reasons for choosing Flowlens Sage was not 'ready' there were big gaps in the offering and it was quickly ruled out. Business central would have worked but would have cost considerably more and needed a large implementation package to get it right for us. When we showed a demo to our staff it appeared hard to use and understand so it lost traction from that point. We would also have been relying on (and paying for) a Microsoft partner to be our accountancy support which felt more risky than dealing with sage or Xero directly who know how to support their own product. #### Reasons for switching to Flowlens Poor adoption of dynamics which had so much power and flexibility we never really got it focussed to our systems. Maybe this was poor implementation but there was also no sensible way for it to link Sage Line 50 which is a mainly desktop product. So we had data in 2 places and the CRM didn't have enough data going into it to be able to extract any meaningful reports. Sage was also desktop only and we needed to facilitate remote working more and a cloud platform was the obvious choice #### Vendor response Iain, thanks for taking the time to review your experience with the Flowlens product and people. As you've mentioned we have designed Flowlens for a specific market in SME manufacturers and industrial systems providers which allows us to keep improving the system capabilities around your needs. It's also great to hear how seamless the Xero integration makes your workflow. The feedback below is understood and has already informed plans for 2022. Thanks from all at Flowlens! Replied October 2021 --- ### Blows Salesforce Out the Water! - Overall rating: 5/5 - Reviewer: Amy D. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Flowlens has been fantastic. The price point is great, the support is there, and the system itself is awesome. We use the system for everything from holding a parts database to selling vehicles. The system integrates with our Quickbooks system beautifully which saves us hours of inputting stuff. It sends me daily reminders for all of the leads I need to get back to, and it just does everything- even job cards for the workshop!!! It's just awesome and if you're reading this right now then you NEED to get this software. You won't be disappointed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flowlens is so easy to use and understand, it saves me hours on admin and sales and the team are so helpful. It's just so easy to use I can't believe it.... having used Saleforce previously which is overpriced, not suitable for SME and ridiculously complicated, Flowlens is a breath of fresh air. Admin is no longer a dread! #### Cons There is literally NOTHING I don't like. #### Reasons for choosing Flowlens Hubspot is another ridiculously overpriced system that doesn't work as easily as Flowlens. #### Reasons for switching to Flowlens Salesforce was stupidly overpriced for my business size and honestly I've coded websites before and I still couldn't work out how to configure it. I've worked with Flowlens before in a previous role and I missed it terribly. Rich messaged me on LinkedIn and I jumped at the chance to switch. Luckily managed to get a refund from Salesforce & made the switch without hesitation. #### Vendor response Thanks Amy, we're delighted that Flowlens is making such a difference for you and your team! We put a lot of time into making the CRM and MRP software tools as intuitive as possible, whilst giving you flexibility to configure it as you need, so great to know we're doing a good job. The more admin CRM can do for you across sales, stock and jobs, the more time you have for growing sales, so we really do appreciate what this means for you and the business. Replied October 2019 --- ### Flowlens is game-changing for SME manufacturers - Overall rating: 5/5 - Reviewer: Oliver C. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Flowlens has been instrumental in helping our digital transformation journey - we now operate a system that is underpinned with real-time data, live dashboards and reports, and intergratd into our accounts package (XERO). This is game changing for us as we used to manage over 10 spreadsheets every week, often with duplicated data, for management information. Since adopting Flowlens, we have reduced the qty of spreadsheets to 2 or 3, saving almost 1 staff day a week.. Freeing up time to focus on customer facing activities #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is cloud based (no client software downloads), always up to date, intuitive to use, user friendly, secure and real-time.. #### Cons The service module could be improved a little - we need to evaluate and quote repairs (all possible in Flowlens) but would lie to raise a contextual sales order to align with the repair - this is how most of our customers would like to operate (rather then just an invoice) #### Reasons for choosing Flowlens Ease of adoption, use and support #### Reasons for switching to Flowlens a desire to modernise and digitally transform --- ### Great for small and medium sized businesses - Overall rating: 5/5 - Reviewer: Jim I. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Flowlens has given us a great platform with which to align our processes. It's straight forward to use and very accessible. If you're looking for a functional and robust MRP system, I'd recommend Flowlens. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability of Flowlens to simply manage our procurement activities, supplier interactions and ordering in general is fantastic. #### Cons I have no complaints; very satisfied with the tool! #### Reasons for choosing Flowlens Local support, product alignment with our business scale and processes and process development. --- ### Looking for a CRM - Flowlens is Brilliant - Overall rating: 5/5 - Reviewer: Anna H. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really Fantastic! We all love it and there is still so many features we are not using to their full potential. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use interface, the link ability for drilling down. Email addresses for each quote/order/etc The Inventory Managements, the tag feature. Customer details management, asset tracking with companies. Document revisions, stages of pipeline process and Reports. #### Cons The inability to include a Title ie Professor/Doctor etc. Specific address not listed for customer displaying on quote. The length of the quote title affects the length of document, the quote name disappears and document has blank spaces and is is too long. No ability to add optional extra’s on the quotes which don’t accumulate in the cost. Assets cannot be assigned to specific company addresses. #### Reasons for choosing Flowlens It was reasonably priced and did everything we needed from a CRM --- ### Flowlens has revolutionised our business. - Overall rating: 5/5 - Reviewer: Julian A. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Magnificent! Well supported. Listened to. Easy to work with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Combined CRM/MRP system with good integration to third-party accounts package was our main driver. But the additional features have absolutely changed the way we work. The tasks feature drives collaboration and gives visibility to activity. The ease of creating BOMs and pricing means we are quoting more accurately and making more consistent margins. (That is a big one). Customised forms help us manage the rest of the business more effectively. Remote access with full functionality on all platforms, gives us massive flexibility. We use it to manage nearly every aspect of our business and for a rapidly growing organisation, the ability to have one source of data is really beneficial. Our mantra is 'If it ain't on Flowlens, it never happened!' #### Cons It fitted about 90% straight out of the box. There would be some nice to have features, which we have discussed with Flowlens and they are open to adding new features where thy can see universal appeal, which is great! #### Reasons for choosing Flowlens Price, features, scale of Flowlens company. #### Reasons for switching to Flowlens One stop shop. 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