All FourJaw Reviews
1-23 of 23 Reviews
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Hillary
Verified reviewer
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Impressive Monitoring and Time Tracking Platform.
FourJaw is the effective workflow and the best tool for project cost and time management and its overall management quality is profitable.
PROSFourJaw has multiple and functional features which a very powerful to perform various tasks like its time monitoring is amazing.FourJaw data analytics creation in real time and the effective multiple projects management and the communication offered across different teams is incredible.Ability to manage document and generate valuable operations reports is excellent through FourJaw functionalities.
CONSNothing found on my entire usability of FourJaw since my experience on implementation was friendly and easy.
Aaron
Mechanical or Industrial Engineering, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2022
Overall User Friendly
Data feedback. Live information. Ease of use.
CONSOutput formatting, from the table information etc... as it is done mainly as a excel data dump when filtering the data and information we noticed that some of it was sometimes could be misinterpreted when it comes to understanding the information for those who dont know what they are looking at.
Reason for choosing FourJaw
Ease of use and interface, due to being new to the market and a lot simpler to use compared to others.
Rudy
Mechanical or Industrial Engineering, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2023
FourJaw Review
I am fairly satisfied from an admin point of view. The customer support ahs been great and the user interface is quite intuitive. The struggle has been more with convincing operators with the software's worth, especially when certain feature are still not available, making it difficult for them to commit to it.
PROSFourJaw makes it easy to collect and monitor machine information in real-time and also revise historical stats.
CONSThe tool does not have a lot of customizability and flexibility which can help it adapt to different production or operational methods. It has a somewhat solid approach to how data flows through the software. It also doesn't always give operators what they need to conduct their job effectively.
Vendor Response
Thanks for your review Rudy. Pleased to hear our customer support team has been supportive. I will ask them to get in touch with you regarding the cultural engagement with your operators to see if we can offer any further advice/tips. We'd also appreciate your feedback about any features you would like to see that may help them see the value in the platform. Thanks again for choosing FourJaw. All the best. James
Replied August 2023
Lindsay
Mechanical or Industrial Engineering, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
FourJaw - Great product
Fantastic product! The staff are very helpful and are always in contact to ensure we are happy with the product.
PROSDowntime monitoring has enabled us to react quicker to resolve production matters. Data captured by machine means we can review bottle necks by section/machine shop. We are able to re-direct labour to fulfill machine capabilities,
CONSCBE+ bought into the product at a very early stage where the dashboards were still in development. We now have this and it has been a very useful tool on our shop floor.
Reason for choosing FourJaw
FourJaw is a great business where the staff are willing to work with you. The support FourJaw offer certainly separates them for other businesses of similar offerings.
Thomas
Furniture, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Fourjaw allowed us to increase capacity!!
My overall experience with fourjaw has been very positive, we started an initial 6 month trial and have continued with tha trial as the benfits outweigh the costs. I'm consistently able to maintain our capacity as I can act on downtime reasons, create more efficient process for uptime and make changes to manufacturing processes to remove bottlenecks.
PROSI found Fourjaw very easy to set up, there customer service and aftersales support is fantastic. From my initial conversations there was no pressure to commit and when I had done the research on competitors Fourjaw was the best option for us.
CONSI wish I had more time in my day to find faults with fourjaw, it really is simple and straightforward to use. My only problem is im too busy too implement the latest functions!
Vendor Response
Hi Thomas, Thanks for leaving us your review and great to hear you have had a positive experience with the platform and our customer support team. Please reach out if we can be of any support to help you use more of the platforms features! Thanks again or choosing FourJaw!
Replied August 2023
Steve
Mechanical or Industrial Engineering, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
FourJaw Review
The software has given the engineering/production team a focus around which any productivity improvement can be discussed and implemented.
PROSProduct is very easy to use and provides great background information to form discussions around when looking at machine utilisation i.e. the actual time the tools are removing metal.
CONSWe worked very closely with FourJaw in the development stages so the functions we found useful are actually part of the current software package. The original hardware was more complex to set up and had to be installed by FourJaw but the latest hardware seems to have resolved this particular problem. FourJaw staff generally respond to and fix any issues quickly.
Deepak
Information Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Reveiw for excellent FourJaw
Product is very user friendly and offers excellent background data to help frame discussions whether looking at machine utilization or the real time the tools are removing metal.
PROSwith the help of software team the engineering and production team now have a point of focus around which to debate and implement potential efficiency improvements. Since we have found FourJaw collaborate closely throughout the entire development process, the features we discovered to be helpful are actually a part of software as it is today.
CONSThe most ofen hardware appears to have remedied this particular issue, but the prior hardware required FourJaw to install it because it was more difficult to set up.
Vojtěch
Food & Beverages, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2023
Simple, clever!
Enabled us to deliver great results!
PROSIts easy to implement and easy to use by shopfloor staff. It enables you to track starting tommorow - not much solutions can do it.
CONSIts focused mainly on OEE - our company strives for MTBF - we are missing some features :)
Anonymous
501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
FourJaw for the users
1. It is easy in installing and working comparing to the similar products2. Customer support is excellent and quick response for queries3. It helps the user to save their data and also to import and export data in easier way4. Making schedule for the work is the amazing thing in the whole
CONS1. Raw datas can't to exported for the further use or reference2. The setup is quit complicated but the customer support team helps on the best for any concerns.3. Little bit of update required for the UI but the overall comparison is best for use
Rob
Luxury Goods & Jewelry, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Easy to install and use and great customer support
Very easy to set up and install - Great customer support to help you if you get stuck on install or in using the software.
CONSSome of the dashboards could use some development. However, since using the platform they have made several improvements already and having spoke to FourJaw recently they have a lot of improvements in the pipeline and appear close to delivering many these.
Julliana Mari
Hospital & Health Care, 51-200 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Streamlining Manufacturing Processes with Comprehensive Management and Tracking Features
The software provides a variety of tools for scheduling, quality control, product management, traceability, monitoring, and real-time reporting. These features can help manufacturing companies streamline their processes, increase efficiency, reduce waste, and improve overall product quality.
CONSFourJaw's pricing is higher than other similar software solutions, which may be a disadvantage for smaller companies with limited budgets. Additionally, some users may find that the software lacks certain features that they require for their specific manufacturing needs.
Meet
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Loved FourJaw
The production team now has to focus point of focus around which to discuss and implement any efficiency improvements thanks to FourJaw.
PROSThe team is excellent at helping us customize the solutions for our particular needs , and the product deploys really quickly.
CONSWe could still need a few additional tools to track MTBF.
Vendor Response
Thank you for your review - great to hear you are using our solution to identify and implement continuous improvement across your factory. If you haven't already done so, please send any requests for additional features, such as MTBF tracking to your customer success manager. Thanks, Team FourJaw!
Replied April 2023
Vojtěch
Verified reviewer
Food & Beverages, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
It's a bargain!
Great customer support! Really flexible approach to adjust the products just for us.
PROSThe product is very fast to deploy, and the team is great with supporting us to fit the product just for our individual use. Sure, it might not have all the features at this point that we might want to see, but what I love about it is that it's really a bargain if you look on the value compared to cost.
CONSWe could use some more features for tracking MTBF, but the team reacted very fast and came up with solution to track this metric. Hopefully we see more in the future.
Vendor Response
Thanks for your feedback and review. Great to be working with you and we look forward to releasing new features on our platform in the not-too-distant future. Thanks, The FourJaw Team
Replied October 2022
Harry
Oil & Energy, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Gamechanger
Fourjaw is giving us the ability to see areas of downtime that in the past we would have had to micromanage to discover. We are finding instant successes and will now be rolling out the 3machine Trial to all 19 of our workcentres in the coming months
PROSThe Support throughout the onboarding process from Fourjaw was remarkable, all queries dealt with quickly and efficiently and 100% pain free. Data is presented very clearly and has already identified gaps/weaknesses within our manufacturing process that we can work on to become more profitable
CONSNothing other than the user friendliness of the app is not as good on a mobile phone (iphone) as it is on tablet or desktop PC, this is a small irk. Other than this it is perfect for our needs
Abhishek
Verified reviewer
Capital Markets, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
Active Tracking made Easy
FourJaw helps in achieving management Goal. Its help to Track and monitor Project live which saves time and cost. Workflow Management enchanes with this Tool.
PROSIts Multiple Features help to ease of Doing Work Flow Management. It output and Data Presentation is prefect. Its active Tracking and Real time monitoring made it more attractive to use.
CONSIts friendly and easy to Use only thing is Cost is High only thats the concern for New Startups
Joe
Machinery, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Data Capture
The FourJaw system was easy to install on a variety of CNC machines, and started to produce useful data quickly. The initial challenege of engaging the manufacturing team was made easier by regular communication with the excellent support team at FourJaw who are keen to make the project a success for you!
CONSThe tablets can sometimes be a little slow for the opporators but this is primarily due to our own connectivity issues in the machine shop.
Arunkumar
Airlines/Aviation, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
Ultimate future
Last six months I was using the software it's like a amazing platform and I never expected this flow of working.
CONSI am not feeling bad and everything feels good thanks
Martin
Luxury Goods & Jewelry, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Excellent solution to see what is happening on your CNC shop floor
Great customer service and advice from the team at FourJaw.
PROSVERY easy to install and setup Starts providing data straight away Easy to start small and scale up when required Gives good easy to understand insight into what is actually happening on the machines
CONSNeeds a bit of tweaking to get display working fully on some mobile phones, but that development is coming.
Jamie
Glass, Ceramics & Concrete, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2023
Pyroguard UK - Fourjaw review
Very Good
PROSEase of use and functionality really good
CONSnot the most flexible system in regards to specific application required
John
Mechanical or Industrial Engineering, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Highly recommended
Excellent highly recommend
PROSCustomer service is brilliant. The fourjaw team are available anytime to help. Its very user friendly.
CONSDoest show quality but fourjaw are making this one of the priorities on there next update
Vendor Response
Many thanks for your review John. It's great working with you and the team. Thanks, The Team at FourJaw.
Replied October 2022
Callum
Machinery, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Review
Downtime analysis, up to date job statistics
CONSNone really, system exceeds all expectations
Andy
Machinery, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Very easy to install and operate
Easy to use and easy people to deal with
PROSThe software lets me have a real view of what’s causing stoppages on our machines so we can tackle the real problems.
CONSWe did like the feature that all stoppage time was lumped in with stoppages over 5 minutes but the four jaw team have now separated this.
Chris
Machinery, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Great product, look forward to seeing it develop
It's great to be able to see the lost downtime reasons
PROSeasy to use, easy to install, lots of potential to drive improvement projects realting to downtime.
CONSInability to export the data into raw form for further analysis.