convenient and flexible ERP

Simple and efficient

Pros

Easy to use. Transactions are fast. Great support at the implantation. intuitive ERP

Cons

I will appreciate more basic KPI to be delivered with the program. Also, more normalized terms between each transaction

Genius ERP_great product for the money

Our company has seen many tasks that were being duplicated in various spreadsheets eliminated. All the data needed by any department is now in one place - quoting, sales, production, inventory management. All the users can see what relates to their department and share easily with others. We are still "new" to Genius, only 8 months in. We still have many things we have not had a chance to learn or put into practice but each week we are finding new ways to save time and improve our results.

Pros

Genius has many features we selected it for. It allows customizable BOMs that can continually be updated throughout the build by the engineering team. The Lifecycle engineering feature was core to our selecting the product. It has the flexibility to allow preliminary material buys before the design is complete, and still track these to the job. The material planning and control features are also easy to use and offer flexible solutions. We integrated Genius into our business in about 8 weeks. They provide a full team of support to help get it up and running! Their support team contiues to be there when needed.

Cons

If anything is a bit weak in Genius it is the integrated accounting module. It is not as user friendly as our previous system ( QB). The trade-off though of being able to see live job or order costs outweigh any other concerns. All new products take time to get used to.

You have to pay for everything all thetime; Very poor customer service

Pros

It is customizable; Quite powerful with enough work. They basically give you a software that is almost useless and then you tell them how you want reports to look, etc and then they program it for you. Since reports and even macros (automatically attaching drawings to items/WO/POs, etc) can be custom programmed it gives you great flexibility and power.

Cons

Hard to tell what I like the least; And I don't like saying bad things about any company but for the sake of others I'd like to share our experience and hopefully save others the headaches and money we've lost. Everything runs on modules and unlike almost every other program I've ever tried, each window takes from 5-8 seconds to open. Everything seems very slow! The vendor sucks money every step of the way. We average about double the amount on maintenance and update fees then we already pay for a yearly subscription so we can get the "free updates". It is ridiculous. You pay them (annual subscription) so you are allowed to get updates for "free" but you have to pay them for installing those updates. For real, why not make a program so the customer can help themselves? Because they want the money; their business survives on training and hourly wage working for/with the customer. (I'm not saying it's wrong - but that's the only way they make money!)

Genius ERP

System resilience is very good. Overall, we depend on Genius for our daily operations and this has proven successful for our business.

Pros

Product has a broad appeal across organizations, functions and processes.

Cons

Security and data privacy are a real challenge. Controlling who can see labor hours and labor costs and the ability to derive hourly rates by employees is very complex and not intuitive. Once understood, however, the ability to control who sees what is powerful, but the learning curve is steep and complex.