All Genius ERP Reviews

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Masoud

11 - 50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2021

convenient and flexible ERP

Sebastien

Verified reviewer

Food & Beverages, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2021

Simple and efficient

PROS

Easy to use. Transactions are fast. Great support at the implantation. intuitive ERP

CONS

I will appreciate more basic KPI to be delivered with the program. Also, more normalized terms between each transaction

Samantha

Machinery, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Genius - Great Manufacturing ERP Software

The whole process from implementation to Go Live has been a great one overall. [SENSITIVE CONTENT] has been amazing with us!! I did feel that we were left alone a bit too much during this process, however this in turn has made us much better at understanding the software overall. Our team has adopted the new system well. We are still working through some issues and need to figure out all of the nuances of a new system.

PROS

Our whole manufacturing process is managed including inventory control. I really like that the team can look into a job and figure out at what stage certain items are at in the manufacturing process. The engineering side is great, and allows our team not to have to do duplicate entries. This also ensures that there is much less human error since the items are imported directly from Inventor to the Engineering Document. This in turn is transferred to the job. From the quoting side, we were doing our small quotes manually previously, and now we quote within the system and then when a PO is given we convert it. Therefor no extra entry is needed.

CONS

The accounting side is not the greatest. You can tell that this was added to the software after. It is really hard to follow the transactions. There is potential for it to be better. I think that one of the biggest downfalls of the software is how buy and sell parts are handled with regards to inventory. The system was not created for this purpose, and therefore is has a big weakness on how this is controlled/handled. The scheduling is a very hard concept to understand and it takes time to get it to work. There are items that don't make sense at times and you have to dig to figure out why. It is not always clear to know why certain dates are given. The standard reports are not great.

Reason for choosing Genius ERP

We chose Genius over all the others because it had the best manufacturing control for how we handle our business. We had our whole team a part of this process. We had looked at Genius a few years prior to really looking at new ERP systems, and they weren't good enough. But at the final minute, they convinced us to take a look again at their newly updated system and they convinced us that they had improved their system. They may not have the best user interface, however the manufacturing side was better handled than other systems.

Reasons for switching to Genius ERP

We outgrew the system.

Willy

Mechanical or Industrial Engineering, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Genius ERP

PROS

BOM building, transferring into purchasing, receiving, and invoicing is smooth and works well, especially for repeat products and purchasing.

CONS

Customization of reports requires programming knowledge to complete, or reliance on Genius staff to do

Kaleb

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed July 2023

The Genius Way

We are only a few months past go live but compared to our previous experience(s) it's been very smooth sailing and we still have plenty to do to maximize our ROI in this product. We are already seeing some big wins in reduced hours for purchasing and receiving and I expect over time we'll reduce our transaction costs by about 30% which is a good win in anyones eyes.

PROS

There are some very well thought out features for HMLV manufacturers, the strength of the BoM's combined with the Engineering Lifecycle Documents gives a great tool-set for managing preliminary purchases and production. The UI is intuitive and easy to follow with excellent consistency between modules which makes it simple to work with.

CONS

On the flip side there have been a couple of things that we have encountered that seemed at first to be less than genius when compared to other parts of the system. We found this was pretty frustrating but compared to what we were using previously it's a long way ahead. The genius approach is very regimented and while this could be deemed as inflexible it also adds to stability.

Reason for choosing Genius ERP

We took this product through arigourous testing phase before committing to it and i was satisfied that it was better suited than the alternatives.

Reasons for switching to Genius ERP

Needed something better suited to our needs

Vendor Response

Thanks for taking the time to share your experience with Genius. I'm glad that you could see some clear ROI in such a short time and I hope you find that we continue to be user-friendly for you.

Replied July 2023

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2018

Somewhat Idiosyncratic

A complex tool and as with most ERP systems the users willingness to learn will be the biggest barrier. But in addition to those barriers the interface of Genius really does not help. It is also very much a closed book with the only route to tailoring via expensive support requests. The tool should be brought up to date with a modern and configurable front end - it is not even possible to create custom fields for your organization or possible to show/hide fields that you do not require.

PROS

It has comprehensive coverage of business processes

CONS

The user interface is dated, multiple screens and cross-module interactions and subtleties that are very difficult to understand. It is also impossible to streamline the interface or customize it in any way with many redundant and irrelevant fields left to confuse users.

Vendor Response

Thank you for taking time to leave us some honest feedback about our system. I understand your concerns about our interface if you would like to get in touch with me at [email address] we can talk more about the limitations of our front end. I'm glad you find our ERP system to be comprehensive, and I appreciate you taking the time to help us improve our product. - Jesse Linklater, Director of Marketing

Replied July 2019

Kathleen

Machinery, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed October 2022

Older versions NOT accounting friendly

I am looking to upgrade our system, because it is by far one of the worst (least intuitive) accounting software programs I've ever used (and I've been in the industry for 10+ years).

PROS

The accounting functions of our business can be tracked with the same software as our ERP

CONS

Finding reports, and basic accounting functions is not intuitive and their online "help" is vague and NOT helpful. There is no way to retrieve past bank reconciliations (that I have found) which is inconvenient when you don't have access to previously saved records. Hopefully they've improved on later versions.

Reasons for switching to Genius ERP

No idea, I like Sage better

Rachel

Accounting, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2022

Review

I would prefer to use a different program. Has not been beneficial compared to others.

PROS

Being able to open more than one page at a time.

CONS

Cannot edit many things, cause lots of issues.

Reasons for switching to Genius ERP

Would be better for ERP/production.

Brenda

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Great Program and Customer Service

My experience has been a positive one. When I email and ask for help, I receive the help promptly and efficiently

PROS

I like the Accounting portion of Genius because it has the capability of gathering all of the reports that I need in my position. It is easy to learn and use

CONS

There isnt a capability to print a GL Listing

Haroon

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Making inventory management easier for manufacturing

It helped us to plan manufacturing process and schedule better. The ability to track inventory makes it so much more easy that our previous system.

PROS

It helped us reduce clutter to bring all information in a single user-friendly system. With helpe of Genius ERP, we were able to integrate our time keeping and link it with with accounts, quotes, scheduling, Invoicing etc. improving overall production planning.

CONS

There is a lot of scope of improvement with its interface, customisation is very limited. This will help to fully link our costs to the product/job.

Jeffrey

Wholesale, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Genius ERP Review

The implementation team has been very helpful and informative in getting the system configured to go live.

PROS

We like the ability of this software to be able to handle custom BOM's that we use in our manufacturing processes. This allows us to load BOM's to the system and manage our manufacturing for each course.

CONS

Nothing at this time. The software is meeting the requirements that we anticipated.

Reason for choosing Genius ERP

Syspro used outside consultants to implement the system while Genius consultants were in house. We wanted to deal with the Company not a third party.

Reasons for switching to Genius ERP

We needed a more robust system to handle our custom BOM's

Mike

Machinery, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Great Support

We have really just begun to capture some data, but advantages so far are job costing, tracking/scheduling, and analysis.

PROS

Easy to navigate, comprehensive data collection and analysis.

CONS

Some fields are not readily searchable, or smart. Many softwares today allow you start typing and it knows what you are looking for - making recommendation or gray line filling in so you can simply hit enter.

Reason for choosing Genius ERP

Better support, better software (easier to navigate), more intensive training.

Vendor Response

Hi Mike, I'm glad to hear that our software is working out for you and that you have found it to be helpful, especially in terms of data collection and analysis. I will pass your comment about some fields not being readily searchable or smart on to our product teamwe are always looking for ways to improve and make our software easier to use. Thanks for leaving us a review! - Jesse Linklater, Director of Marketing

Replied July 2019

Matthew

Oil & Energy, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Preparing for Expansion

Genius is rooted in a history that mirrors CAD programs. The interface and many functionalities will feel familiar to engineers. In total Genius is very similar in function to other ERP systems, but there are some areas where the "Genius way" is a bit cleverer. Conversely, there are some areas that feel a bit foreign to a previous ERP system user. We are teaching an old dog new tricks.

PROS

Starr MFG is growing. As an industrial equipment manufacturer and job shop, we see a lot of engineered to order products. Starr MFG will be doing more designing on much larger, multi-tier projects in the near future. Designs with many assembly levels and BOM with hundreds or thousands of materials. Starr needed a solution to streamline the data entry phase of CAD Design to ERP BOM creation. We needed to automate the BOM creation and remove as much human error from the process as possible. Genius had a robust CAD2BOM integration and won out in our selection based on this criterion.

CONS

There are inconsistencies from module to module / screen to screen that make the learning curve and user experience a bit more difficult than necessary. The underlying software is very functional, but the interface can be massaged some more. The interface isn't a major detriment, and we plan on working with Genius support on future enhancements.

Reasons for switching to Genius ERP

Enhanced CAD software integration with the ERP.

Jennifer

Machinery, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

End to End Manufacturing ERP

We have had a great experience with Genius. Their product consultants who helped us implement the software focused on how to develop processes through the software that solved some bottlenecks as well as gave us much better cost and hour tracking.

PROS

We chose Genius ERP because we are a custom, make to order manufacturer, and Genius allows us to design and release parts of the machines in Solidworks as they are complete to production. This allows us to manufacture complex machines in less time by getting a jump start on long lead items using just in time purchasing and production scheduling. Genius tracks all costs to each machine which gives great visibility into our margins that we can trace all the way to our financial reports. Genius ERP is utilized throughout all our business processes from customer order through to final shipment and invoicing and then flows through to our financial reports. With all employees working in a single integrated system, it has allowed our process flow to become smoother with less questions popping up across departments.

CONS

I would love to see them update the UI. There are lots of clicks required with each transaction.

Vendor Response

Hi Jennifer, Thank you so much for taking the time to leave us a review. we are always happy to hear from our great customers like you! I am really glad that Genius ERP is helping you speed up production and making all of your business processes run more smoothly. We love learning how our customers are making Genius ERP work for them! Thanks also for the feedback on our UI. It is important for us to learn where we can improve. We really value your comments on our system, thanks for leaving us a great review! - Jesse Linklater, Director of Marketing

Replied July 2019

Claudia

Consumer Goods, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2016

Genius fits well

We are manufacturing charging station for electrical vehicle; Our BOM are complex because they are including many parts. Genius MRP help us to plan and organize our production floor and controlling our inventory. It help us for traceability of products and component that have been use in the manufacture it. We're using Genius MRP for 2 years when we decided to integrate the financial suite. Since all our data are grouped in a single system, it is easier to find information; to possibility of drilling down greatly improves financial analysis.

PROS

The software meets our needs; interfaces are intuitive, easy to use. People who work at Genius are competent and are able to understand our needs.

CONS

Documentation and user guide are not always up-to-date; I knew that a new customer service department was now in place. This surely will help get answers quickly to questions of use.

Larry

Construction, 51-200 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Genius ERP

System resilience is very good. Overall, we depend on Genius for our daily operations and this has proven successful for our business.

PROS

Product has a broad appeal across organizations, functions and processes.

CONS

Security and data privacy are a real challenge. Controlling who can see labor hours and labor costs and the ability to derive hourly rates by employees is very complex and not intuitive. Once understood, however, the ability to control who sees what is powerful, but the learning curve is steep and complex.

Alexander

Furniture, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Great Service

PROS

Staff is very friendly and eager to help. Deployment was done in a professional and efficient manner. Would strongly recommend for anyone looking for this sort of software!

CONS

Haven't experienced any problems or cons regarding this software.

Vendor Response

Hi Alexander, Thanks for the great review! I'm glad to hear that Genius ERP is working out well for you! We are always here to help. - Jesse Linklater, Director of Marketing

Replied March 2019

Kevin

Furniture, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY