All Genius ERP Reviews
1-25 of 128 Reviews
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Masoud
11 - 50 employees
Used less than 2 years
OVERALL RATING:
5
Reviewed October 2021
convenient and flexible ERP
Manisha
Verified reviewer
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Genius ERP is very Powerful Accounting and Billing System.
Stability and secure financial data sharing product and through the Genius ERP budgeting and projects expense management and tracking is quite effective.
PROSDocumentation and the invoicing capabilities with Genius ERP are useful and the inventory management is perfect and through its features its very simple managing multiple projects financial data. Easy creating clean reports and the access control features response its cost effective and easy on project time management.
CONSHelpful Accounting tool and the performance its good and i really have nothing to underline from all the Genius ERP functionalities.
Jeffrey
Wholesale, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Genius ERP Review
The implementation team has been very helpful and informative in getting the system configured to go live.
PROSWe like the ability of this software to be able to handle custom BOM's that we use in our manufacturing processes. This allows us to load BOM's to the system and manage our manufacturing for each course.
CONSNothing at this time. The software is meeting the requirements that we anticipated.
Reason for choosing Genius ERP
Syspro used outside consultants to implement the system while Genius consultants were in house. We wanted to deal with the Company not a third party.
Reasons for switching to Genius ERP
We needed a more robust system to handle our custom BOM's
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2018
Somewhat Idiosyncratic
A complex tool and as with most ERP systems the users willingness to learn will be the biggest barrier. But in addition to those barriers the interface of Genius really does not help. It is also very much a closed book with the only route to tailoring via expensive support requests. The tool should be brought up to date with a modern and configurable front end - it is not even possible to create custom fields for your organization or possible to show/hide fields that you do not require.
PROSIt has comprehensive coverage of business processes
CONSThe user interface is dated, multiple screens and cross-module interactions and subtleties that are very difficult to understand. It is also impossible to streamline the interface or customize it in any way with many redundant and irrelevant fields left to confuse users.
Vendor Response
Thank you for taking time to leave us some honest feedback about our system. I understand your concerns about our interface if you would like to get in touch with me at [email address] we can talk more about the limitations of our front end. I'm glad you find our ERP system to be comprehensive, and I appreciate you taking the time to help us improve our product. - Jesse Linklater, Director of Marketing
Replied July 2019
CHRISTIAN
Design, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Genius Review
The team that helped us implement the software helped us customize the software to fit our company and best industry practices. We are really happy with the work flow of this software.
CONSIntegration was easy and the flow is great. I do wish the software had the ability to allow at lease an administrator to delete or Undo transactions that were accidentally confirmed or the ability to at lease minimally edit confirmed transactions (Dates, Text, different fields, ETC.)
Reasons for switching to Genius ERP
We made the switch do to the limitations Quickbooks had with manufacturing estimates, scheduling and inventory managements.
Vendor Response
Hi Christian, Glad to hear that the switch to Genius from Quickbooks is working out for you! Thanks for leaving us a review!
Replied October 2020
Michelle
Mechanical or Industrial Engineering, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Just getting started
Genius is allowing us to update a very dated "ERP" and our overall business processes to be more efficient and transparent with the company executives.
PROSI love how everything is one spot, over time it's become very intuitive to use. It has provided visibility that we didn't have and should streamline our overall process as a company.
CONSThe software terminology was difficult to understand initially. Therefore, we had increased difficulty merging Genius's processes with our current processes. It was a big learning curve.
Reasons for switching to Genius ERP
PBS is dated and clunky. Also not very intuitive to use.
Eric
Verified reviewer
Mechanical or Industrial Engineering, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2019
Great ERP for manufacturing
We have replace our Epicor ERP with GENIUS ERP and we are very happy with the change. Genius is way faster than Epicor and is easier to learn and operate. I highly recommend Genius ERP.
PROSThis is a very effective ERP. The software is easy to learn and easy to operate. It can by automated to a certain degree with it's GTA (Genius Task Automation) system. Every major updates comes with many new features, so it get better and better with every updates.
CONSCustomization is very limited with Genius. You cannot change or alter the behavior or the look of the software. You may lose some needed functionality when the software is updated. Somme bugs can take many updates before they get fixed.
Vendor Response
Hi Eric, We're so glad to hear that you are happy you made the switch to Genius ERP! We want to make our software the absolute best and are always trying to work out the kinks, so thank you for the feedback. I'm pleased to hear that you think we are always improving and that you would highly recommend us. Thanks for taking the time to leave us a review! - Jesse Linklater, Director of Marketing
Replied July 2019
Kathleen
Machinery, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed October 2022
Older versions NOT accounting friendly
I am looking to upgrade our system, because it is by far one of the worst (least intuitive) accounting software programs I've ever used (and I've been in the industry for 10+ years).
PROSThe accounting functions of our business can be tracked with the same software as our ERP
CONSFinding reports, and basic accounting functions is not intuitive and their online "help" is vague and NOT helpful. There is no way to retrieve past bank reconciliations (that I have found) which is inconvenient when you don't have access to previously saved records. Hopefully they've improved on later versions.
Reasons for switching to Genius ERP
No idea, I like Sage better
Angelina
Verified reviewer
Staffing and Recruiting, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Genius ERP has enhanced excellent financial evaluation
It provides critical tools for setting reliable resource management database that is secure. The cost of managing resources has been reduced due to limited pressure for tracking expenditure. The company has acquired suitable application for accelerating growth.
PROSIt monitors company financial documents to ensure they correspond effectively with expenditure. Auditing of the enterprise resources has been advanced with the digital data management system. It accounts for the assets owned by the company and the progress of investment projects.
CONSAfter evaluation for other resource management tools Genius ERP emerged to be the best. We have no regrets of having such an awesome product.
Bentson
Verified reviewer
Architecture & Planning, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Crucial resource management tool
Project governance has been basic performance measuring system. This product has reduced cost of production by eliminating time mismanagement and tracking each project development stage. It removes bottlenecks that slows workflows maintaining steady production lifecycle.
PROSAdvanced data analytics from organization generated by this platform has been critical for planning and decision-making. It helps my team to prioritize on most demanding tasks that are essential for operations. It accounts for all funds allocated on different tasks and time estimated for implementation.
CONSThe impact of Genius ERP has been positive in the organization. I am impressed by the overall productivity.
James
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
The real enterprise planning application
Marketing with the right planning platform has advanced our customer reach plans. This platform has stimulated marketing growth and enhanced accountability for marketing resources. It is easy to work with this software and measure the impact on general business outcomes.
PROSIt helps sales and marketing team to plan and implement programs that are suitable with available resources. This software has auditing and budgeting tools that improves transparency and reduces resource mismanagement.
CONSThe results have been positive for the period we have been using Genius ERP.
Matthew
Oil & Energy, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Preparing for Expansion
Genius is rooted in a history that mirrors CAD programs. The interface and many functionalities will feel familiar to engineers. In total Genius is very similar in function to other ERP systems, but there are some areas where the "Genius way" is a bit cleverer. Conversely, there are some areas that feel a bit foreign to a previous ERP system user. We are teaching an old dog new tricks.
PROSStarr MFG is growing. As an industrial equipment manufacturer and job shop, we see a lot of engineered to order products. Starr MFG will be doing more designing on much larger, multi-tier projects in the near future. Designs with many assembly levels and BOM with hundreds or thousands of materials. Starr needed a solution to streamline the data entry phase of CAD Design to ERP BOM creation. We needed to automate the BOM creation and remove as much human error from the process as possible. Genius had a robust CAD2BOM integration and won out in our selection based on this criterion.
CONSThere are inconsistencies from module to module / screen to screen that make the learning curve and user experience a bit more difficult than necessary. The underlying software is very functional, but the interface can be massaged some more. The interface isn't a major detriment, and we plan on working with Genius support on future enhancements.
Reasons for switching to Genius ERP
Enhanced CAD software integration with the ERP.
Michael
Maritime, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2021
From spread sheets to ERP
Overall, it has been satisfactory. We are excited about some new improvements coming out. They have
PROSThe sales staff did a very good job. After struggling through the initial set up. My team has adapted and we use it company wide. It has been a great tool and has a lot of potential for us.
CONSThe accounting is not as easy or as flexible as our previous accounting system. We do everything from manufacturing to retail sales, including having a dealers and distributor network. We have monthly fees due to customers and have service teams in the field. We have had to create several work arounds but overall it has been continually improving.
Reason for choosing Genius ERP
We chose this product over others because they had teams that showed up at our business to learn what we do to better understand our business
Bill
Machinery, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2018
the software is fine but the real value was the applications people that adapted it to our needs
lot control of our raw material inventory- HUGE! scheduling across all departments
PROSthe underlying structure of the software was thoroughly scrutinized by our company auditor, something we failed to do on a previous software that we purchased. Their confidence allowed us to 'trust' Genius and really dig-in to make it work across our company departments. Genius is good on visuals as well as text.
CONSno way to print the ms project display from work order management status scheduling fractures operation time, sometimes into seconds, split over a dozen different moments or even days? not enough smart-tags or hyperlink functions; I have to keep 8 different pages open all the time to get complete information. too many French terms left untranslated too much reliance on reports rather than displays
Stuart
Mechanical or Industrial Engineering, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2018
Engineering Manager
We have had an excellent experience with Genius. Their personnel are very knowledgeable and professional. The software can be implemented to suit many different types of businesses.
PROSFlexible reports allow you to easily customized format and included the data you want in your report
CONSOperation of modules is not customizable, but new features are added regularly in new releases
Vendor Response
Hi Stuart, Thanks so much for sharing your excellent experience with Genius ERP! I am glad to hear that our reporting feature is working well for you. Thanks for the feedback, we really appreciate hearing from our customers! - Jesse Linklater, Director of Marketing
Replied July 2019
Larry
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Genius ERP
System resilience is very good. Overall, we depend on Genius for our daily operations and this has proven successful for our business.
PROSProduct has a broad appeal across organizations, functions and processes.
CONSSecurity and data privacy are a real challenge. Controlling who can see labor hours and labor costs and the ability to derive hourly rates by employees is very complex and not intuitive. Once understood, however, the ability to control who sees what is powerful, but the learning curve is steep and complex.
Kevin
Furniture, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Great Service! Friendly Staff!
Extremely satisfied with the support and services that were provided through this company. Any problems were dealt with in a professional way. Anyone looking for this sort of service won’t be disappointed.
CONSDid not experience any bad with this software, All problems were solved by Genius ERP!
Vendor Response
Hi Kevin, It's fantastic to hear that you are having such a positive experience with our company, we strive to create great relationships with our customers! Thanks for leaving us a five-star review! - Jesse Linklater, Director of Marketing
Replied July 2019
Jonathan
Renewables & Environment, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2022
Strong ERP tool
We have been using Genius ERP now for over 4 years and are very happy with our choice. Very thorough and customizable. As there is plenty of features, we are still learning all there is to offer in Genius.
CONSI don't have any other experiences in implementation and training of ERP but we had to spend a lot of time with employees before the go live.
joel
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2019
Genius review
Its a good ERP easy to implement and to friendly user.
PROSThe fact that it have a complet treatment from the bid to the invoicing.
CONSPlanning feature
Reason for choosing Genius ERP
The features offered what what you are looking for.
Vendor Response
Hi Joel, Thanks so much for leaving us a great review! We're glad to hear that you find our software user-friendly and are able to use it for your entire businessthat's what we strive for! - Jesse Linklater, Director of Marketing
Replied July 2019
Serge
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Genius Manufacturing Review
Easy to work with. It is a ERP system from the quote to payment of the invoice. We can use it for the manufacturing and for doing all the financial statements.
CONSNeed for API, but Genius are going to that direction.
Vendor Response
Hi Serge, We're glad to hear that our software is very useful to you and that you find it easy to work with. Thanks for taking the time to leave us a review! - Jesse Linklater, Director of Marketing
Replied July 2019
Daniel
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2020
We consider that we are only using Genius at 50-60% of its capacity.
Production planning and allocation of raw materials to jobs
CONSNot being able to charge the time and cost of our production employees to jobs.
Vendor Response
Hi Daniel, Thanks for the review. Good to know our production planning module is working for you! I'll pass your concerns about not being able to charge time to jobs to our development team.
Replied October 2020
Allan
Mechanical or Industrial Engineering, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2023
Genius ERP
Out of the box this was suited for a high mix low volume manufacturing business. The API provides excellent functionality for integrating with our internal applications .
CONSThe lack of documentation for the API endpoints
Claude
Verified reviewer
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2018
Customizable ERP Software
Genius ERP software developpers really helped us by programming custom macros. There is no limit to customization.
CONSUnresolved bugs and enhancement request about speed slows down the workflow. Sometimes they should test more new features before launching.
Brenda
Mechanical or Industrial Engineering, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Great Program and Customer Service
My experience has been a positive one. When I email and ask for help, I receive the help promptly and efficiently
PROSI like the Accounting portion of Genius because it has the capability of gathering all of the reports that I need in my position. It is easy to learn and use
CONSThere isnt a capability to print a GL Listing
guy
Railroad Manufacture, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
PDG
easy of use. Goog service and support technique. Good platform
CONSManage the equivalent parts. Link white web site for suplier
Vendor Response
Hi Guy, Thanks for leaving us a review! I am glad you find our system easy to use. - Jesse Linklater, Director of Marketing
Replied July 2019