All Genius ERP Reviews
1-25 of 128 Reviews
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Masoud
11 - 50 employees
Used less than 2 years
OVERALL RATING:
5
Reviewed October 2021
convenient and flexible ERP
Manisha
Verified reviewer
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Genius ERP is very Powerful Accounting and Billing System.
Stability and secure financial data sharing product and through the Genius ERP budgeting and projects expense management and tracking is quite effective.
PROSDocumentation and the invoicing capabilities with Genius ERP are useful and the inventory management is perfect and through its features its very simple managing multiple projects financial data. Easy creating clean reports and the access control features response its cost effective and easy on project time management.
CONSHelpful Accounting tool and the performance its good and i really have nothing to underline from all the Genius ERP functionalities.
Jeffrey
Wholesale, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Genius ERP Review
The implementation team has been very helpful and informative in getting the system configured to go live.
PROSWe like the ability of this software to be able to handle custom BOM's that we use in our manufacturing processes. This allows us to load BOM's to the system and manage our manufacturing for each course.
CONSNothing at this time. The software is meeting the requirements that we anticipated.
Reason for choosing Genius ERP
Syspro used outside consultants to implement the system while Genius consultants were in house. We wanted to deal with the Company not a third party.
Reasons for switching to Genius ERP
We needed a more robust system to handle our custom BOM's
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2018
Somewhat Idiosyncratic
A complex tool and as with most ERP systems the users willingness to learn will be the biggest barrier. But in addition to those barriers the interface of Genius really does not help. It is also very much a closed book with the only route to tailoring via expensive support requests. The tool should be brought up to date with a modern and configurable front end - it is not even possible to create custom fields for your organization or possible to show/hide fields that you do not require.
PROSIt has comprehensive coverage of business processes
CONSThe user interface is dated, multiple screens and cross-module interactions and subtleties that are very difficult to understand. It is also impossible to streamline the interface or customize it in any way with many redundant and irrelevant fields left to confuse users.
Vendor Response
Thank you for taking time to leave us some honest feedback about our system. I understand your concerns about our interface if you would like to get in touch with me at [email address] we can talk more about the limitations of our front end. I'm glad you find our ERP system to be comprehensive, and I appreciate you taking the time to help us improve our product. - Jesse Linklater, Director of Marketing
Replied July 2019
CHRISTIAN
Design, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Genius Review
The team that helped us implement the software helped us customize the software to fit our company and best industry practices. We are really happy with the work flow of this software.
CONSIntegration was easy and the flow is great. I do wish the software had the ability to allow at lease an administrator to delete or Undo transactions that were accidentally confirmed or the ability to at lease minimally edit confirmed transactions (Dates, Text, different fields, ETC.)
Reasons for switching to Genius ERP
We made the switch do to the limitations Quickbooks had with manufacturing estimates, scheduling and inventory managements.
Vendor Response
Hi Christian, Glad to hear that the switch to Genius from Quickbooks is working out for you! Thanks for leaving us a review!
Replied October 2020
Michelle
Mechanical or Industrial Engineering, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Just getting started
Genius is allowing us to update a very dated "ERP" and our overall business processes to be more efficient and transparent with the company executives.
PROSI love how everything is one spot, over time it's become very intuitive to use. It has provided visibility that we didn't have and should streamline our overall process as a company.
CONSThe software terminology was difficult to understand initially. Therefore, we had increased difficulty merging Genius's processes with our current processes. It was a big learning curve.
Reasons for switching to Genius ERP
PBS is dated and clunky. Also not very intuitive to use.
Eric
Verified reviewer
Mechanical or Industrial Engineering, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2019
Great ERP for manufacturing
We have replace our Epicor ERP with GENIUS ERP and we are very happy with the change. Genius is way faster than Epicor and is easier to learn and operate. I highly recommend Genius ERP.
PROSThis is a very effective ERP. The software is easy to learn and easy to operate. It can by automated to a certain degree with it's GTA (Genius Task Automation) system. Every major updates comes with many new features, so it get better and better with every updates.
CONSCustomization is very limited with Genius. You cannot change or alter the behavior or the look of the software. You may lose some needed functionality when the software is updated. Somme bugs can take many updates before they get fixed.
Vendor Response
Hi Eric, We're so glad to hear that you are happy you made the switch to Genius ERP! We want to make our software the absolute best and are always trying to work out the kinks, so thank you for the feedback. I'm pleased to hear that you think we are always improving and that you would highly recommend us. Thanks for taking the time to leave us a review! - Jesse Linklater, Director of Marketing
Replied July 2019
Kathleen
Machinery, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed October 2022
Older versions NOT accounting friendly
I am looking to upgrade our system, because it is by far one of the worst (least intuitive) accounting software programs I've ever used (and I've been in the industry for 10+ years).
PROSThe accounting functions of our business can be tracked with the same software as our ERP
CONSFinding reports, and basic accounting functions is not intuitive and their online "help" is vague and NOT helpful. There is no way to retrieve past bank reconciliations (that I have found) which is inconvenient when you don't have access to previously saved records. Hopefully they've improved on later versions.
Reasons for switching to Genius ERP
No idea, I like Sage better
Bentson
Verified reviewer
Architecture & Planning, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Crucial resource management tool
Project governance has been basic performance measuring system. This product has reduced cost of production by eliminating time mismanagement and tracking each project development stage. It removes bottlenecks that slows workflows maintaining steady production lifecycle.
PROSAdvanced data analytics from organization generated by this platform has been critical for planning and decision-making. It helps my team to prioritize on most demanding tasks that are essential for operations. It accounts for all funds allocated on different tasks and time estimated for implementation.
CONSThe impact of Genius ERP has been positive in the organization. I am impressed by the overall productivity.
chris
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Genius Review
Overall good experience, very customizable within custom reporting or adding custom fields to be used.
PROSEase of use, Customer service and responsiveness to needs.
CONSCan be clunky on modules needing to open for information that may link from one transaction.
Vendor Response
Hi Chris, I'm glad to hear our Customer Success team has been helpful and you're getting what you need out of our software. Thanks for the review.
Replied July 2023
James
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
The real enterprise planning application
Marketing with the right planning platform has advanced our customer reach plans. This platform has stimulated marketing growth and enhanced accountability for marketing resources. It is easy to work with this software and measure the impact on general business outcomes.
PROSIt helps sales and marketing team to plan and implement programs that are suitable with available resources. This software has auditing and budgeting tools that improves transparency and reduces resource mismanagement.
CONSThe results have been positive for the period we have been using Genius ERP.
Gowtham
Machinery, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2020
Genius Impacts your whole company!
Genius ERP was meant to solve our COGS, BOM and Inventory issues. So far, we have not been using their financial module; which may put a damper on the cost of inventory. However, we have seen drastic changes and are optimistic about POSS' ERP system and its features going forward because of the implementation of Genius.
PROSGenius ERP system is a user-friendly and customizable ERP system. We had many customizations that had to be done to fit our company, and Genius was able to fulfill and exceed expectations. The modules are easy to follow and it was a breeze to implement it within our team.
CONSThere are some technical issues which pop up that tend to take some time to fix. However, when they do fix it, they tend to go away and there is never repeating issues.
Reasons for switching to Genius ERP
To better track jobs, costs and inventory.
Vendor Response
It's great to hear that making the switch to Genius ERP has not only met but exceeded your expectations! Thanks for taking the time to leave us this review!
Replied October 2020
Claudia
Consumer Goods, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2016
Genius fits well
We are manufacturing charging station for electrical vehicle; Our BOM are complex because they are including many parts. Genius MRP help us to plan and organize our production floor and controlling our inventory. It help us for traceability of products and component that have been use in the manufacture it. We're using Genius MRP for 2 years when we decided to integrate the financial suite. Since all our data are grouped in a single system, it is easier to find information; to possibility of drilling down greatly improves financial analysis.
PROSThe software meets our needs; interfaces are intuitive, easy to use. People who work at Genius are competent and are able to understand our needs.
CONSDocumentation and user guide are not always up-to-date; I knew that a new customer service department was now in place. This surely will help get answers quickly to questions of use.
François
Railroad Manufacture, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2020
Genius ERP in Small Manufacturing Business
We were operating without any form of ERP or similar software, so the switch was not such an easy task! Genius made it easy for us by visiting and analyzing our needs and capabilities from the start. The training sessions before our Go Live date were well organized and tailored to our needs and methodologies.
CONSWith less than a year in, we are now at the point of using the data that has been recorded in Genius for forecasting and reporting purposes, and this part may be a little less intuitive. Anybody with SQL experience could easily find their way, but not our case at the moment.
Vendor Response
Hi Francois, I'm really glad that you found our implementation process to go well for you getting a new ERP is no easy task! I know some of our reporting modules are harder to learn, I can pass your name along to our Customer Success team, as they will have some training that can help you out. Thanks for taking the time to leave us a review.
Replied October 2020
Bill
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Genius Manufacturing Review
Our experience with Genius has been excellent. From the beginning, they have been a true partner to us at Kennedy Tank.
PROSGenius' ERP is very easy to use. It is detailed and flexible. It connects all aspects of our manufacturing business.
CONSTo use Genius, you have to click and confirm almost everything. This is time consuming but is not too bad.
Vendor Response
Hi Bill, Thank you so much for the review. we are always happy to hear from you! I'm so glad that you find Genius ERP easy to use, and that we have been a valuable partner to you! We really value your feedback on our system. - Jesse Linklater, Director of Marketing
Replied July 2019
Willy
Mechanical or Industrial Engineering, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Genius ERP
BOM building, transferring into purchasing, receiving, and invoicing is smooth and works well, especially for repeat products and purchasing.
CONSCustomization of reports requires programming knowledge to complete, or reliance on Genius staff to do
Pierre
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Good Product and user friendly
-User friendly -Easy to switch from one module to an other -Customizable reports and good features -Good overall service -Affordable
CONS-Documentation and User Guide not always up-to date
Vendor Response
Hi Pierre, I am glad to hear that you like our ERP has features and that you find the system to be user friendly! I will pass on your comments about the user guides not always being up-to-date. We are always looking for ways to improve, so I really appreciate you taking the time to give us some feedback. - Jesse Linklater, Director of Marketing
Replied July 2019
Masoud
Verified reviewer
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2021
convenient and flexible ERP
It is an strong ERP tool. It is capable of synchronizing all the departments, from accounting to customer service. Even the smallest elements of the supply chain is featured by useful tools. Moreover, it has a high capacity of customization. I am amazed by the flexibility in creating the forms and hard-copies.
PROSflexibility for customization, convenient dashboards, quantitative demonstration, integration with accouting
CONSshortage of formulating quantities, shortage of built-in analytical tools
Reasons for switching to Genius ERP
obsolescent of the previous ERP, shortage of synchronization with accounting
Gaurav
Machinery, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Great ERP software
its functional , can do what we desired to do.
PROSI like it is fully compatible with Solidworks. Easy to learn and maintain inventory.
CONSSome menu items are way deep in software.
Vendor Response
I'm glad to know that the switch form Sage has paid off for you!
Replied October 2020
Gaetan
Textiles, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2021
Responsable of Engineering
I can get a lot from the data base and use pivot tables and get all the analysis needed.
PROSGenius is a excellent product which is intuitive and quite easy to use
CONSIn my opinion the Quality (non-conformities) section is not as we should expect for such good ERP
Reason for choosing Genius ERP
Because we add and employee who had already implement Genius elsewhere
Reasons for switching to Genius ERP
The old one was obsolete
Fabiola
Industrial Automation, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Good... but to much clicking, it doesn't predict your activity or preferences
I have great expectations and still learning to use it, although to much clicking here and there, it will be useful if it would predict the repetitive daily action for the user, the research filters are annoying.
PROSEverything is well connected, improve the budget control.Great to manage customer prepaiements.
CONSNot all the screens save my view preferences, it doesn't predict your daily actions so the filters become very annoying to use. The updates sometimes mess with some of the customed reports. You cannot bill non-stock items under an invoice made from an expedition for stock items.
Vincent
Import and Export, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Purchasing and inventory management
Im sure tehre is a lot op options that would be usefull that we do know even know abouté
PROSEasy to use, lot of oftions but some options are not adapted to us
CONSCannot enter the same lot number twice and some functionalities are hard to use.
Chris
Machinery, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Easily the best ERP software we have used.
Its fast and accurate job costing, labor and material tracking.
CONSThere are some screens that don't seem to ever remember the user preferences and need to be re-organized every time they are opened. A small but annoying thing to do every day.
Vendor Response
Hi Chris, Thanks for taking the time to leave us a review! We're very happy to hear that Genius ERP is the best ERP software you have ever used! I will pass this on to our team! - Jesse Linklater, Director of Marketing
Replied July 2019
Valérie
Mechanical or Industrial Engineering, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed September 2020
Genius ERP
Helpful for cost per project analysis. A lot of features so we can adapt to our own business.
CONSNot friendly user. Need more training. The help guide is not really helpful when we do research on it.
Adam
Automotive, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Genius ERP Saves Time
Every time we progress past an obstacle in our initial setup stages, we have learned how to use Genius to strengthen our project tracking abilities. Overall, the software has helped organize our work effectively and the transition to the system has been positive.
PROSOur company has gained an appreciation for the Recommended Reorder function to increase productivity and organization of purchasing materials.
CONSIntegration of our business into Genius has been difficult because it has been unclear how to properly set up our custom projects as 'jobs' in the system. Because of this we have run into instances where jobs need to be closed, and then re-created due to being made incorrectly. For example, an irreversible mistake was when a job was created within Engineering Lifestyle whereas it should have been launched directly into production from Sales Orders for our use case.