What are Infor LN users saying about the software?
Read what people like you have said about using Infor LN software through verified user reviews
User Review Highlights
3.91
23 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"Standard product is comprehensive and is able to take care of a lot of business requirements."
"The good thing about Infor ERP is that it is not as pricey as SAP and can pretty much compete with SAP in terms of functionalities."
"Cloud Option: it is important to have a cloud option for customers. Integration: ION integrations with BOD(xml) and API are a groundbreaking Tool for communicating with other software."
"Cross countries implementation in an international environment may be painful."
"Though now largely adequately functional, the identification and development of interfaces to external systems was both confusing and time-consuming."
"The most we missed was the more complex EDI module and the lack of advanced workflows within the standard."
Jump to:
Product Overview
Alternatives
Comparison
Browse all Infor LN Reviews
- Have you used Infor LN and would like to share your experience with others?
- Write a Review
Sort by
Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
Showing 1 - 23 of 23 reviews
Andrea
Company size: 1,001-5,000 employees
Industry: Machinery
Time used: More than 2 years
Review Source: Capterra
April 2019
Infor LN Review
We are able to connect all our plants/ofice across the globe and we can guarantee consistent, structured data in all countries. We are able to integrate third party software by using BOD messages and adding business logic with Extensibility.
Pros
Fast moving: new functionalities are developed frequently. During the last years I saw lot of improvements in all modules. This makes me hungry for installing new releases! Extensibility: this is the most impressive functionality recently developed. It allows me to customize business logic, without tainting the original source code. By this way, I'm free to move to newer releases, without impacts on my business continuity. Cloud Option: it is important to have a cloud option for customers Integration: ION integrations with BOD(xml) and API are a groundbreaking Tool for communicating with other software!
Cons
Complexity: it must be stated that this product is designed for large companies, where multiple people can take care of each aspect of the process. Small branches, where few people have to manage warehouse, invoicing etc can be overhelmed by all the tasks required.
stefano
Company size: 201-500 employees
Industry: Automotive
Time used: More than 2 years
Review Source: Capterra
July 2020
something about Infor LN 10.5
Pros
the user experience is the best i've ever seen
Cons
the suite doesn't have MPS module, so we must search a third party option
Reasons for choosing Infor LN
more easy to switch than other players, good consultants
Reasons for switching to Infor LN
need of increasing erp features
Jacob
Company size: 201-500 employees
Industry: Health, Wellness and Fitness
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2022
Good, but not perfect
Good but not great. Needs more support from INFOR in general, especially for new product launch.
Pros
Product is relatively straightforward to use, table formats for data allows for quick excel data pulls for analysis outside of LN. Integration with Vertex, UPS, and Fedex is also smooth.
Cons
If your business process does not follow the LN system exactly, it is a struggle. The system is difficult to adjust or modify to suit your specific needs.
Reasons for switching to Infor LN
BAAN was outdated and support was being suspended.
Tom
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Automotive
Time used: More than 2 years
Review Source: Capterra
September 2020
Process and systems modernisation programme
The pre-sales engagement with Infor was good, particularly with getting to grips with the underlying business strategies to be supported through new systems. Immediately before and then post go-live attention has markedly dropped though the transformation journey has, of course, only just begun.
Pros
The greatest impact throughout the areas of the enterprise that have commenced using Infor LN has been through the introduction of systemic controls. Though initially perceived as perhaps bureaucratic and pedantic in nature, the emerging benefits have been derived through better organization of activities involved in delivering first-class manufactured products.
Cons
Though now largely adequately functional, the identification and development of interfaces to external systems was both confusing and time-consuming. ION was described as modern, simple and straightforward to deploy but in practice it took considerable effort to get it right.
Reasons for switching to Infor LN
Stage of software lifecycle necessitated making a change
Sergio
Company size: 51-200 employees
Industry: Electrical/Electronic Manufacturing
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2022
Gestionale avanzato
Contabilità aziendale e gestione erp sono stati facilitati
Pros
Il mio utilizzo di Infor ln è relativio all inserimento di bom del vari prodotti ed attribuzione di avl per ogni singolo componente, dove il programma opportunamente personalizzato con i vari moduli da il meglio di sé. Inoltre i cicli di lavorazione con attribuzione di tempi e relativa valorizzazione con quote orarie rende ip sistema in grado di gestire costi e margini di vendita. L' estrazione di dati in formato excel permette di tenere sotto controllo in maniera molto efficace i dati inseriti dai vari utenti ed individuare eventuali inserimenti palesemente errati.
Cons
Interattività sulle varie finestre di ricerca dati, ad esempio se si inseriscono codici non presenti, vengono visualizzato i codici immediatamente successivi in ordine alfabetico senza evidenziare che non si è selezionato il codice richiesto.questo può trarre in errore in fase inserimento dati
Reasons for switching to Infor LN
Gestionale as400 sigip obsoleto per difficoltà di estrarre dati con query e costi di licenze più elevati
Raghav
Company size: 1,001-5,000 employees
Industry: Automotive
Time used: More than 2 years
Review Source: Capterra
July 2020
Review of ERP LN
Pros
1. Standard product is comprehensive and is able to take care of a lot of business requirements. 2. The customization layer provided by the software is very good. We are able to easily customize the standard product to meet our business requirement wherever required, without touching the source code.
Cons
1. User interface should be made easier to navigate around the software. Currently it is complex. 2. Availability of resources in the market for hiring is limited and also partners ecosystem is not strong.
Reasons for choosing Infor LN
1. Pricing
Daniel
Verified reviewer
Company size: 10,000+ employees
Industry: Electrical/Electronic Manufacturing
Time used: More than 2 years
Review Source: Capterra
April 2019
LN 10.5 review / Flex
Very stable, function-rich system at a fair price.
Pros
* GUI: State-of-the-art GUI, works very well in common browsers like Chrome, IE. LN also runs on a Raspberry Pi * Generic Excel Export and Import * Personalization feature - hide non-required fields and tabs from sessions (transactions) and hide non-required sessions (transactions) in menus * Very rich functionality overall. LN is a very good fit for companies operating in multiple countries and in my different industries.
Cons
The length of some fields like item code description, business partner name, ... is too small.
Anonymous
Company size: 51-200 employees
Time used: More than 2 years
Review Source: Capterra
June 2019
Agile ERP application
Visibility on the business , Inventory cycle controlling & Cash management to achieve the business KPIs to satisfy the customers
Pros
- Very strong based in manufacturing and adapting the industrial revolution 4.0 in a trendy way with more flexibility to the users. - visibility of the business KPIs - Inventory , cash management and supply and demand relation are very strong int he ERP lN
Cons
need improvement on the print report formatting so it will be more useful to the users from Ln application
Mushtaq
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Consumer Goods
Time used: More than 2 years
Review Source: Capterra
April 2019
LN IN manufacturing
We are using LN for over 20 years in our diversified manufacturing plants and head office: paper, plastics printing and packaging, construction, and Education division, we have upgraded our LN to latest version, and we got a very good end-user response.
Pros
New Features and Functionalities under OS platform and connectivity thought BODS
Cons
Mobile apps (Mingle), need to upgrade more and add more fields into
Anonymous
Company size: 201-500 employees
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2019
Not so great
incoming inspection, NCR's, inventory management, scrap reviews
Pros
This ERP can be a great asset to a company if it is set up right. A lot of flexibility for customization and the very vast list of features.
Cons
It's not so user-friendly, a lot of glitches. Its funny like some feature works perfectly right and out of sudden, it does not work next time.
Cyril
Company size: 201-500 employees
Industry: Aviation & Aerospace
Time used: More than 2 years
Review Source: Capterra
July 2020
Information about Infor LN
Our internal processes are now stronger such as delivery note, production order, invoicing process, inventory system, cost estimation, human and material ressources planification...
Pros
What we prefered was the organization of the data and the results we could get from them. Moreover, Infor LN enables to create personalized data such as adding fields and adapt better the process to our company.
Cons
We use the Internet explorer version of INFOR LN and we think that the responsiveness of the navigation between each field could be improved.
Reasons for choosing Infor LN
SAP was too expensive for us and the friendly user didn’t seem to be at the level of INFOR LN.
Reasons for switching to Infor LN
Our previous system become to weak according to our actual growth and INFOR LN enables us to give a better service to our customers more and more demanding.
Zina
Company size: 201-500 employees
Industry: Hospital & Health Care
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2021
Infor review
We are satisfied with all the report output we get. They have also worked with us with regard to good pricing breaks and customer support is excellent when we need help or fix on the software.
Pros
We use Infor for financial management and reporting and connects with Sage, our accounting software, called F9. The functionality allows us to create various reports in a friendly Excel version that can easily be used for financial reviews and reporting
Cons
Even though it is easy to use, it also presents itself as a very sensitive and and hard to fix once the sheets are broken. Because it can handle quite a variety of links it is very critical that you don't do anything to erase formulas or break links as that will jeopardized all connected reporting.
Viraj
Company size: 10,000+ employees
Industry: Construction
Time used: More than 2 years
Review Source: Capterra
April 2019
What is Best in LN over other ERPs
As an ERP product it is the best and I'm personally evident by working as a customer for last 20+ years in around 5 different organizations (different sectors) as a member the implementation team or as the product owner from the very old versions of BaanIV C2 to present Infor LN10.4
Pros
Product functionalities are superb and it is getting improved in every second. Flexibility in customizing UI is far better than any other ERPs available as at now
Cons
Time taken to complete one entry is too much and there is no any other option or defaults than we can set to ease the entries.
Dawid
Company size: 1,001-5,000 employees
Industry: Consumer Electronics
Time used: More than 2 years
Review Source: Capterra
July 2020
INFOR ERP LN System Review
Our development team made many usefull adjustments like EDI dashboard where all connections with customers and suppliers can be managed. Also very usefull module that has been programmed is universall workflow where any electronic workflow could be configured.
Pros
System is very customisable, additional functionalities could be fast implemented, programming adjustments is very easy.
Cons
The most we missed was the more complex EDI module and the lack of advanced workflows within the standard.
Reasons for choosing Infor LN
Easy to customize and more cost effective.
Mark
Company size: 1,001-5,000 employees
Industry: Aviation & Aerospace
Time used: More than 2 years
Review Source
This review was submitted organically. No incentive was offered
September 2019
Transforming the company into this software
The software has met our expectations well in our initial installs
Pros
Ease of use - Met requirements that we had in moving from Baan - The implementation was very smooth
Cons
Nothing to speak of - things flow together nicely
Reasons for choosing Infor LN
Met the requirements at a solid value level
Reasons for switching to Infor LN
We are migrating all of our United States Branches to a similar platform
Maik
Company size: 1,001-5,000 employees
Industry: Machinery
Time used: More than 2 years
Review Source: Capterra
July 2020
The best and modern ERP systems
Pros
Our users love the modern user interface. It's easy to use, very flexible and even after customizing we are still able to upgrade very easily to new versions.
Cons
With ION as middleware we are able to connect to variety of third party system and are able to digitize our business with our suppliers and customers.
Mohit
Company size: 1,001-5,000 employees
Industry: Farming
Time used: More than 2 years
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
August 2018
Awesome enterprise grade software
Pros
Infor LN is highly customisable, easy deployment, easy to understand GUI, benchmark solution for manufacturing industry, localisation is great, great customer support..
Cons
Licensing issues especially when killing/retrieving, it could be better in handling single sign on capabilities. Rest is great.
Tushar
Company size: 1,001-5,000 employees
Industry: Packaging and Containers
Time used: More than 2 years
Review Source: Capterra
October 2020
LN Review
Pros
Totally Integrated New things being developed
Cons
Not much training material Dont advertise or teach the functionalities available
Anonymous
Company size: 1,001-5,000 employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2020
Unreasonably
I've been using BAAN/LN for a decade, coming from SAP, and has been a hard walk. Many features required to an ERP are barely implemented or even missing. Some architecture flaws under the wood, make internal control and data entry control difficult to implement. LN does not cover any aspect of enterprise, you'll need to cover them with other solution if you are targeting a 360 degree control on your corporate operations.
Pros
- User interface is easy to learn, but not so easy to navigate and customize - Presence of web interface
Cons
- Very weak in Accounting / Finance / Controlling / Planning functionalities, not recommended at all - Reporting functionalities are barely implemented out of the box. - Cross countries implementation in an international environment may be painful.
Ben
Company size: 201-500 employees
Industry: Electrical/Electronic Manufacturing
Time used: Less than 2 years
Review Source
This review was submitted organically. No incentive was offered
August 2017
Nice interface, Bad support
Would not recommend. For the price you pay and the lack of support you get, you'd be better off finding a different solution that works better.
Pros
We are able to synchronize with 3rd party software's and it works a lot better than prior versions. Functionality for emailing reports directly out of LN is nice.
Cons
Support is crappy. I have had tickets open for nearly 3 months that are unsolved. When patches/solution updates are released, they normally cause other issues and has major impact on the end users.
Jens
Company size: 11-50 employees
Industry: Machinery
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
July 2021
Local implementation of Infor ERP software in Thailand a very painful experience
Very very bad. We have the requirement to get functions between salesforce CRM and LN integrated and that prooved to be an almost impossible task. Infor does not seem to have any expierence with such integration.
Pros
Since we are not able to use it yet ,due to an implementation project which is delayed by 2 years now, I cant say much about the real advantages of the software. My impression though is that many different software packages have been put together and that they are not realy fully alligned yet.
Cons
The implementation with a local distributor in Thailand has been painful. Project managers change frequently, any type of customization is idfficult. At the end we had to enlist the help of an Infor office in Singapore and pay extra for that. The Singapore office does not care at all about the local distributor and each party only looks at its own profit and cost center. There is no attempt whatsoever to offer us any consultancy or even meaningful training. Project managers, software engineers involved dont allign with each other leaving us in the middle trying to manage the project.
Reasons for choosing Infor LN
Price and features presented to us.
Janet
Company size: 51-200 employees
Industry: Plastics
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2020
Infor LN
Infor LN has been great as I am able to generate immediate reports.
Pros
I liked the user friendly features of Infor LN. Being a totally new user, I was able to adapt to it very quickly.
Cons
There wasn't anything that I disliked about Infor LN, as a user its great but for controls it may be too flexible.
Anonymous
Company size: 1,001-5,000 employees
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2018
Infor ERP Review
Pros
The good thing about Infor ERP is that it is not as pricey as SAP and can pretty much compete with SAP in terms of functionalities.
Cons
The only con I can think of is that it is far more expensive that Microsoft Dynamics so customers sometimes go for Dynamics.
