--- title: "Infor CloudSuites (M3) Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Infor CloudSuites (M3). Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Infor CloudSuites (M3) is a good fit for you!" source_url: "https://www.softwareadvice.com/manufacturing/infor-m3-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Enterprise Resource Planning Software](https://www.softwareadvice.com/erp/) / [Infor CloudSuites (M3)](https://www.softwareadvice.com/manufacturing/infor-m3-profile/) / Infor CloudSuites (M3) Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/manufacturing/infor-m3-profile/) Reviews # Infor CloudSuites (M3) User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 38 ### Secondary ratings - Ease of use: 3.8/5 - Customer support: 4.1/5 - Value for money: 4.0/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 18 reviews (47%) - 4 stars: 15 reviews (39%) - 3 stars: 4 reviews (11%) - 2 stars: 1 reviews (3%) - 1 star: 0 reviews (0%) ### Most mentioned cons - API, writing procedure and programmin too complex to integrate and perform automation and release application ## Infor CloudSuites (M3) customer reviews Showing reviews 1-25 of 38 (page 1). ### Best ERP I'm been using as an IT admin - Overall rating: 4/5 - Reviewer: Marc D. - Verified reviewer: Yes - Industry: Food Production - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Well structured ERP with a lot of extra tooling nicely integrated into the LCM. Easy updating using fix packages with clear indication on applied solutions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The nice LCM management tools as an admin. Both the installation as an MSI of H5 browser based operation. #### Cons Consultancy is expensive ;-) Following up on bugs/fixes can take a lot of time. You need experienced team-leads to do troubleshooting. #### Reasons for choosing Infor CloudSuites (M3) Price and implementation flexibility of partners #### Reasons for switching to Infor CloudSuites (M3) JDE was not integrated enough and missed a lot of functionality --- ### Lot of flexibility and usefull functionalities - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Glass, Ceramics & Concrete - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. user experience makes easier introduction of new hired colleagues. Flexibility in configuration helps to add new functionalities fast. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros flexibility, easy of use and a lot of functionalities ready to use (that had to implement custom with other products) #### Cons I see mainly 2 points: 1. enterprise structure has got some lacks, do not manage structured sales organizations (it doesn't exist a concept like it, which is usefull when you have same customer managed in different sales organization within the same company which could have different price list, discounts, payment terms) 2. all accounting is inherited through order, in example when I post good receipt I need to have cost center in purchase order and I cannot change during good receipt. And also for sales, all accounting are inherited from order. Workaround exists, but it is still a limitation #### Reasons for choosing Infor CloudSuites (M3) IT should be more simple and faster to implement, furthermore more flexible --- ### More Access = Smile - Overall rating: 2/5 - Reviewer: Jeremy S. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered It's ok but I need more access. If you want a software to be good you have to be able to navigate important information and right now I can't do that. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Being able to copy an older PO that has similar information to a new one. I'm sure there is much more that it offers but I'm blocked from being able to use those options. #### Cons Everything I need is locked from me. It's not easy to look up old orders or find orders based off whom I ordered for. --- ### Pros and Cons - Overall rating: 5/5 - Reviewer: Steve B. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over all Infor has continued to serve the needs of our organization. As our business has increased over the years, the software has allow us to make processes more efficient therefore, we can do jobs with less people. As we have associates leave, there is no need to replace them #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros M3 is a system that is configurable to almost any circumstance. It seems is you can think of a process that you would like to have the system perform, Infor has though of this also and there is a way to make it happen inside of me #### Cons The system has so many options and programs making it a hard to know what all you can do or how to do or navigate. #### Reasons for choosing Infor CloudSuites (M3) M3 met more of the overall requirements we felt were pertinent to our business. - Production - Accounting - Reporting -Order Processing #### Reasons for switching to Infor CloudSuites (M3) Timing was the Y2K issue. We also needed a more robust system for our company --- ### Quality ERP - Overall rating: 4/5 - Reviewer: Malcolm M. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Infor support team (Elite customer) is excellent. Consulting engagements are sometimes not so great - it depends to a large degree on who you get.. Been users since 2010 comparison to the old Lawson company is night and day - way better now! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Highly configurable product. Support from Infor is very good. Investment in the product by Infor continues to be significant and is showing results! #### Cons Ironically, highly configurable! this lead to complexity in the initial set up to meet business process needs. However once established and implemented the product is stable and performs well. User interface is not premium but hoping for improvements when we move to Infor OS and homepages. #### Reasons for switching to Infor CloudSuites (M3) Company growth required better software to support operations. --- ### complex to persoanlize, great functional coverage - Overall rating: 3/5 - Reviewer: Alessandro T. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros graphic, webbased, SQLServer, functionality in grid and search and ancor, bussiness process and ware house management. localization #### Cons API, writing procedure and programmin too complex to integrate and perform automation and release application #### Reasons for switching to Infor CloudSuites (M3) Home Made products, Too old technology, people close to retirement --- ### Infor M3 Evaluation - Overall rating: 5/5 - Reviewer: Amber S. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Infor M3 has been great. I like how it can be integrated within other sites as needed and also has a lot of functionality within the software itself that can be utilized. I have found the analytical tools this software has to offer are more advanced than other platforms we have used in the past. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Infor M3 is a super easy, convenient software to use. Within our workplace we have customized our home page and dashboards to specifically meet our industry’s needs. There are many functionalities it has to offer, for example, inventory and sales management tools. Lastly, it can also be integrated with other websites as needed. #### Cons I really don’t have any complaints about Infor M3’s offerings or functionality, but I have found the site can be lagging at times. I find implementing changes can take a while to complete and I have to refresh more than I should. For the amount this costs to maintain each year, it would be nice if this could be fixed. --- ### More than I expected. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is excellent because it not only fits my needs, but I was also able to manage all my tasks, balance my information, and track my stock and inventory. Everything was at my fingertips. I also appreciate that it is ever-evolving. And whenever I got stuck, I was able to speak to someone ready to assist me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that it is very customer-friendly. I have used similar systems in the past and was worried that I would have a challenge navigating it, but this was not the case. This made me very happy, Money well spent. #### Cons There are some areas that need to be built out more to give more access to what you really want to accomplish. --- ### Proven, mature ERP is getting modern UI at last - Overall rating: 5/5 - Reviewer: Dirk H. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have worked with M3 for a number of organizations, and besides effectively managing the material plan and production schedule, it has also served well for the management of multiple business units which require monthly consolidation, multi-currency financial operations, and the complete life cycle of business processes. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros M3 is a stable, robust, proven ERP system that fits a wide variety of industries well, handles international business requirements and has the flexibility to support both the front office and the back office. In recent years, this has been supplemented with a modern UI toolset, allowing for workflow design and management, along with browser-based homepages and widgets that present users with the information they need to act on, focusing on exceptional situations instead of repetitive, routine tasks. #### Cons The basic user interface for functional programs is still designed in the old AS400/RPG style, with a series of panels and a method of proceeding from panel to panel and program to program which can seem counter-intuitive to the user. Output management (for forms such as customer invoices or packing lists) has long been a weak spot but that is being addressed with new tools being developed. API's are available for many programs which allows for the development of custom user interfaces via Infor OS Homepages and Widgets, but there are significant gaps where API's have not been published. --- ### One of the best ERP system for industry companies - Overall rating: 4/5 - Reviewer: Renato R. - Verified reviewer: Yes - Industry: Plastics - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Infor M3 allows you to control the whole manufacturing process of products, allows integration with other software through the amount of APIs available. The departments at this moment, that are sustained in Infor M3 are, financial, purchases, logistics, production, quality and maintenance all this process are 100% controlled by Infor M3, in a multi company environment. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Cover all most area in industrialization process, M3 provide a variety way of configuring each process. Covering almost all departments, except HR, allows A-Z control of the live cycle of process, especially in the supply chain issues. In this sector Infor M3 is probably the most capable ERP to respond to the different processes of each industry. It has this elasticity without having to make changes to the source code, this allowing an easy system update. #### Cons There is not yet a level of consultants acceptable in all ERP modules. However, it is a great bet of INFOR in the last 5 years, in which the offer has improved a lot. --- ### Efficient ERP - Overall rating: 5/5 - Reviewer: Martin C. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall appreciate the efficient and stable system that addresses most business needs. Being able to personalize and make some moderate (and cost effective) additions to the program allow it to grow with our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use ERP with stable and efficient features with native functionality that addresses nearly all primary business needs #### Cons Getting enhancements or features and functionality that are not engineered into the base software can take a long time and the process of "socializing" them is less than ideal. --- ### Infor M3 MT cloudsuite - Overall rating: 5/5 - Reviewer: Avi G. - Verified reviewer: Yes - Industry: Paper & Forest Products - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to use. Easy to deploy #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Micro vertical focus and Infor Accelerators. 60:30:10 Agility model #### Cons Right talent in the projects makes all the difference #### Reasons for choosing Infor CloudSuites (M3) M3 software along with edge apps fit our business requirements the best. #### Reasons for switching to Infor CloudSuites (M3) Key Business Drivers included better customer service, better planning/operational efficiency and better supply chain visibility. --- ### Customization ERP Solution - Overall rating: 5/5 - Reviewer: Marina C. - Industry: Plastics - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Almost eliminates the need for excel if you know how to use it well. The report generation feature is an invaluable feature. #### Cons There is a lot of training involved in learning this system. It took me a month of daily use to scratch the surface of the system's capabilities. --- ### Work Buddy - Overall rating: 5/5 - Reviewer: Gino D. - Verified reviewer: Yes - Industry: Packaging and Containers - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Overall as of now I don't have trouble using the INFOR system, for me this i a work buddy that maximize my work output and meet deadlines, experiencing minor problems but can handle it immediately. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are currently using INFOR in our office, so far using this system is very easy to understand and very work friendly. Details and functions are organized that new user will catch up easily. #### Cons Sometimes experiencing website errors, and personalization of tool bars and forms sometimes bit a tricky. --- ### High rated ERP Software for the manufacturing industry - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered We used this software for one of our client for their supply chain management and purchase order management, and its works very smoothly and process has been optimized by few work hours by using this ERP. this was the first instance when we go live within a week, so kudos to their team and also support was very good. they are guiding us wherever we stuck in the process and we have almost recieved return on experience by using this software for our client #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is the best ERP software for manufacturing industry with some of the top notch functionalities to serve in a better way, i like the customer purchase order management feature, which i think the best feature in this software also the implementation within very much less time. #### Cons User interface is still looks very old and even in the updated versions also due to the old UI, features are not look promising. UI need be corrected --- ### M3 a 100 miles an hour - Overall rating: 4/5 - Reviewer: Rene B. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been solving a lot of different Business scenarios with the Suite provided, and since it also allows us to expand on functionality without Modifications, the necessity to modify the code is mostly not necessary. Despite this, sometime there are no alternatives, so it is highly appreciated that this option still exist though. Even coming into Cloud with M3 Extensibility instead of MAK and the ability to create your own Custom Api's, where we can even wrap existing Standard API to create functionality that would have been hard to accomplish by just calling the API's by themselves! Some of the solutions/enhancements I've been able to create using base M3 functionality and integrated tools are: - Integration with MES System - Web based QA Application integrating with M3 QMS through Standard API's and Events/MEC Processes - Automated US/Canadian Tax Rate updates through third party Tax Rate Tables (monthly subscription) - Enhancing Planning by calling Google Maps to estimate Transportation Times based on Driving Distance between our Warehouses and Customer Warehouse for better Planning capabilities This list can go on and on and I am still working on new ideas and solutions to improve processes and experience for our users. To conclude, I am an avid fan how the capabilities and also very active in the M3 User Community. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The M3 Product and the related Suite of Products are mostly very intuitive once you get to use it. People tend to get hesitant when initially introduced, but after having used M3 for a while, expanding into additional areas becomes fairly easy since it is consistent in the way everything looks, feels and behaves. There have been iterations of the side product (i.e. Mashups) that have been replaced without a fully viable replacement, but mostly there are only improvements that expand on current functionality or introduces new and exciting functionality (and sometimes even provided without any extra cost as part of your current licensing). #### Cons There is a lack of intuitive development documentation and especially when it comes to setting up your own development environment, it is sometimes quite cumbersome, although once you pass this hurdle it is, almost, always worth the effort. #### Reasons for switching to Infor CloudSuites (M3) Previous Software extremely outdated and lacking in functionality. --- ### Excellent Software Solution For Product Driven Businesses - Overall rating: 5/5 - Reviewer: David K. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Infor M3 has been helpful with providing us overall better work flows and increased productivity in many areas. The Finance software has aided us in more efficient cash management and bank reconciliation too. The Supply Chain software has been a plus in and better control and utilization of our raw materials, replenishment planning, reduction in production time, and overall has increased the turnover of our inventory. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Infor M3 is a multifunctional ERP software suite of applications to help manage several different key areas of any company's performance. There is a lot to like about Infor M3. The Financial Management application provides better visibility into your General Ledger, Accounts Payable, Accounts Receivable(as well as invoice aging), Expense Management Control(includes Travel Expense Reporting), and compliance to the company's T & E policies) and also includes helping to track Asset Depreciation expensing. The Human Capital portal includes good Human Resource functions, managing Payroll and Employee Benefits, and is also helpful in HR Recruiting of new employees. But I feel that the Supply Chain function is the real star of the Infor software(especially for product driven companies who need to track products by SKU from initial production sourcing all the way through sale to their customers.) The Supply Chain portal is also helpful in procurement of new suppliers as well as measuring the performance of your current vendors. #### Cons The initial implementation and learning all the functions and screens of Infor M3 is somewhat daunting and a bit cumbersome. --- ### Incredibly powerful and sophisticated - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We moved off of an in-house application to M3. Once integrated with our existing systems and processes, we are able to better track and use our product data. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are running the 13.4 on premise version of M3. M3 is able to be configured to about any business process. The ability to run multiple lines of businesses with different business processes is tremendous. The product isn't intuitive but it easy to use once it is set up properly. The implementation of the product is a process that needs to be carefully thought out and executed. Infor and their business partners are a huge help in that. #### Cons Because the software is so customizable, it is extremely complex. This can cause problems if the person configuring it does not understand all of the processes and how they work. Transitioning from an in-house product to packaged software is always challenging but Infor was helpful in the process. --- ### Good product for our company & very good and reliable ERP, - Overall rating: 4/5 - Reviewer: Sukhpreet Singh S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Really appreciate the Infor & Overall Infor M3 very good & helpful for using. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Stock Transfer through Distribution order. Sales making through customer order. Shipment receiving through PO. Stock Allocation. Purchase order print through PPS600. Etc. #### Cons When the system is suddenly turned off while creating customer orders, the customer order gets locked and sometimes there is a variation in the total amount also. --- ### The most costumizable ERP - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Furniture - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered Factory management improved, production planning and material purchases were improved a lot by the use of INFOR M3. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very customizable to meet your needs without loosing any performance. Infor OS makes it even more easy to use and more intuitive, alerts for tasks that you need to do are just great. #### Cons Configuration and deployment is not that easy, a lot of consultant was needed to deploy the application or even to update it. --- ### Nice erp system, but requires a lot of knowlegde - Overall rating: 4/5 - Reviewer: Nicolai S. - Verified reviewer: Yes - Industry: Food Production - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered I'm a daily user of Infor ERP as an administrator. I provide people access to infor by creating users, assigning roles etc. This is a pretty straightforward process. Might seem complex at the beginning. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This ERP software has a lot of capabilities, you can develop multiple environments (production, acceptance, test, ...). Create users for giving access, giving them specific access rights to open specific applications, etc. Also ways to import bulk information. #### Cons It can very complex, because it's a very big environment with alot of capabilities. --- ### Superb ERP for Industrial Manufacturing - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Furniture - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We're using Infor M3, together with some 3rd party applications fully integrated to run our daily business on 40 factories across 11 countries all over the world. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It's easy to use, doesn't need much customization. Good support both from consultants and web portal. Very good documentation available, lots of details on the setup. #### Cons Not easy to customize if you have that need. Development it's also quite expensive. Infor should improve this in order to make this ERP perfect. --- ### Niche Rental Application - Overall rating: 3/5 - Reviewer: Ben R. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Allows for high volume of transactions and equipment movement throughout our over 30 locations. Could use more documentation on what is and is not supported functionality in certain programs. It is a fairly large ERP system, so this would be tough with all the new features being added. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It has many more features than we currently use, that we can grow into. #### Cons We are an unusual rental operation and initially it didn't have all the functionality that we required, so our 3rd party implementer made modifications to our base code, so when infor came out with the similar feature, we could not move to it. There are some feature fixes that can not be retrofit into our release. #### Reasons for choosing Infor CloudSuites (M3) Advertised current and future functionality #### Reasons for switching to Infor CloudSuites (M3) Solution was too batch and did not handle multi warehouse movements --- ### Okay, but slight difficult use - Overall rating: 4/5 - Reviewer: hannah c. - Verified reviewer: Yes - Industry: Accounting - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Use was slightly challenging but the info provided was nice. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the information that was available #### Cons How hard it was to remember what screen each information used was in --- ### Must be heavy on the dev side. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The ability to customize your experience is almost limitless assuming you have the resources on the dev side to do so. #### Cons In order to make the system work for our business, it requires full time staff and constant work arounds. Not ideal for a business tool. ## More reviews [Next reviews](https://www.softwareadvice.com/manufacturing/infor-m3-profile/reviews/?page=2) --- Infor CloudSuites (M3) Reviews, Pros and Cons - 2026 Software Advice