--- title: "Sage Intacct Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Sage Intacct. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Sage Intacct is a good fit for you!" source_url: "https://www.softwareadvice.com/manufacturing/intacct-accounting-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Accounting Software](https://www.softwareadvice.com/accounting/) / [Sage Intacct](https://www.softwareadvice.com/accounting/intacct-accounting-profile/) / Sage Intacct Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/intacct-accounting-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/intacct-accounting-profile/alternatives/) # Sage Intacct User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 718 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.0/5 - Value for money: 4.0/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 339 reviews (47%) - 4 stars: 279 reviews (39%) - 3 stars: 75 reviews (10%) - 2 stars: 16 reviews (2%) - 1 star: 9 reviews (1%) ### Most mentioned pros - It is a powerful and reliable financial management solution that offers excellent reporting capabilities, automation, and scalability. While there is some initial complexity during setup and onboarding, the long-term benefits in efficiency, visibility, and financial control make it a valuable platform for growing organizations. - It’s provided strong financial visibility, streamlined processes through automation, and scaled effectively as needs have grown. While there is some upfront learning and configuration, the long-term value in efficiency, accuracy, and reporting has made it a highly effective solution. - The system provides strong visibility into financial data and supports multi-entity and multi-dimensional reporting, which is extremely valuable. While there is a learning curve at the beginning, once established, it becomes an essential tool for day-to-day accounting operations. ### Most mentioned cons - The custom report writing fiction is Cumbersome which makes it difficult to populate the reports that our leadership needs in real time - Also having the audit reports limited to people with admin privileges is problematic for managers managing their audit responsibilities and creates SOD conflicts. - The software tends to overcomplicate simple tasks, which can slow down day-to-day work and create unnecessary friction for users who aren’t deeply familiar with the system. While it offers robust features, the learning curve and lack of intuitiveness make it less efficient than it could be. ## Sage Intacct customer reviews Showing reviews 1-25 of 718 (page 1). ### Sage review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Sage helps to keep accounts payable and receivable data, helps to create reports that are more easy and efficient than human created data #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sage is very useful to keep accounting records and designing reports. It is very easy to understand and learn even of one is a new novice user #### Cons May include certain forms that are very technical and may require extra payments but overall that creates security of data #### Vendor response Thank you so much for updating your review. I love seeing how your 'Likelihood to Recommend' rating has increased as you've used the solution over time! Please let us know if you ever need anything! Replied August 2026 --- ### Great Tool - some quirks - Overall rating: 4/5 - Reviewer: Matt S. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great overall experience. I would summarize Sage as more robust system than one like Quickbooks, and it matches the power of an SAP or NetSuite, for the most part. There are a few UI nuances between those higher tier solutions & more bells & whistles, but it's a great core ERP with a lot of connectivity to outside applications making it a great candidate for lots of different companies. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Sage Intacct is a great tool for those that have outgrown a starter ERP but want to minimize the cost and upkeep compared to higher tier solutions. It allows for a lot of customization, automation & clean dashboarding / reporting. Embedded with a financial planning tool, it's a really robust system. #### Cons It is not always the most flexible and customizable tool within it's pre-established bounds & can lead to customizations or middleware integrations. There are a few operational components that are abnormal to accounting functions, such as customer refunds. #### Reasons for switching to Sage Intacct better controls & better interface / processing for AP --- ### Reliable and Easy to Use Accounting Software - Overall rating: 5/5 - Reviewer: Jake D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think it's the best option I've seen for construction companies that also require consolidation. Everything runs smoothly and quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is extremely reliable and very user friendly. We haven't had any issues where the software was down. All of our people have been trained to use it easily. #### Cons There are some links in reports that seem to not lead anywhere. When you click it, it doesn't lead to the actual transaction where you can see the details. #### Reasons for switching to Sage Intacct Netsuite became extremely expensive, and the customer support was lacking. --- ### Not worth the price tag - Overall rating: 2/5 - Reviewer: Iqbal Z. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Not great, product has been subpar, limited follow up from Sage to make product sticky. Every cost keeps on increasing with no change to the system or how we are using. It was a mistake to pick Sage over NetSuite 5 years back. We will be doing an RFP this year to find a better tool. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The product implementation was bad. System errors start showing up after 3 months. No acknowledgement or credits offered. At the time of renewal changes payment terms. Only thing worked that it stabilized after that but we have very limited use case so nothing complicated needs to happen #### Cons Limited automation out of the box, everything is addon to keep charging more and tag more service cost on top to make it even more expensive #### Reasons for choosing Sage Intacct The controller at the time liked the Contract module #### Reasons for switching to Sage Intacct We knew we needed a better system did a full RFP, ended up selecting Sage over NetSuite based on the promises made by Sage at the time, it was a mistake --- ### Endless Capabilities - Overall rating: 4/5 - Reviewer: Kaley M. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Sage Intacct was initially quite a hurdle tot take on as it incorporated many changes, 4 months of time to implement, and was implemented solely as the accounting platform for the CSM platform we switched too. Once we were able to truly understand the difference between those transactions entered directly in Intacct and those that were imported from the CSM software, things started to clear up. We began to truly benefit from the transparency and data breakdowns available. Sage Intacct offers endless amount of capabilities and insight into the business once you are able to dissect it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The transparency and capability to deep dive on anything as well as clear visual of who, what, and when transactions occur based on the audit trail. The ability to print checks paying entered bills directly from the platform as going as far as able to generate year end 1099 with the click of a button. #### Cons Custom Report Writer - while it is exceptionally beneficial to have this capability, it is not very user friendly. There are so many additional areas or reporting we could benefit from, however the report writer is so intricate it becomes overwhelming to use. #### Reasons for switching to Sage Intacct Legacy product was antiquated where we were looking for a more modern, cloud based platform. --- ### One of the best decisions I've ever made!!! - Overall rating: 5/5 - Reviewer: Leslie O. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with Sage Intacct has been very positive. When we were shopping around, we also looked at Net Suite. We are SOOOOO glad that we chose Sage Intacct. One of my accountants has become quite a power user. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The Sage Intacct technicians are very knowledgeable. The system features align well with our organization. The ease of use and the online approval process is great since we have multiple office. Our accounting team is in love with Intacct. #### Cons We have not been able to print the budgets from Sage Intacct Planning (SIP). SIP allows for the team to enter comments. So, although SIP is uploaded into Sage Intacct, we have to drill down to get the comments, which is okay. However, it would be great if we could print the budget directly from SIP and see all the comments for one department all at once. The comments do not upload into Sage Intacct. #### Reasons for choosing Sage Intacct The OCR feature for A/P is what drew me in at first. Not all accounting packages had that feature at first. It works great. #### Reasons for switching to Sage Intacct Financial Edge (pre-NXT version)didn't support our needs, even with the upgrade to NXT. We have a hybrid business and Intacct was able to support that. --- ### An honest review from someone that has done it all... - Overall rating: 5/5 - Reviewer: Juan C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it has a been a positive experience. Some items have a steeper learning, curve, but overall, it has been pretty positive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like the rather multidimensional approach to coding transactions. It isn't just limited to just accounts and one other transaction. It has also been a very reliable bit of software, and I do appreciate that. #### Cons Besides the integration process, the least favorite thing is that our main banks at the time were not supported even though they are listed by Intacct as being supported. This slowed our workflow considerably until we got the hang of the system. #### Reasons for choosing Sage Intacct There was FAR more information available for Intacct than Netsuite. We were able to independently see why Intacct was better than Netsuite. At least for our needs. #### Reasons for switching to Sage Intacct It was too limited for the type of grant accounting we were doing at the time. --- ### Positive Move to Sage Intacct - Overall rating: 5/5 - Reviewer: Barry J. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Implementing Sage Intacct has been a massive step forward for our accounting function. The support received from our partner has been first class. Moving from Sage 50 to Intacct has brought many benefits and allows us to provide better reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, many dimensions for capturing lots of data, easy to create new reports, excellent customer support with queries answered promptly #### Cons The Fixed asset module feels a bit outdated and could benefit from a refresh (might be the version we use). Pricing per module can be a bit expensive if there are only parts of the module you want to use #### Reasons for switching to Sage Intacct Outgrown Sage 50, moved to bigger system that is web bassed --- ### VP of Technical Services - Overall rating: 4/5 - Reviewer: Juan C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been good. Our partner is very responsive and knowledgeable. Out of the box integrations with CRM systems are not available directly from Sage, however we've been able to find 3rd party integrations that make the integration more manageable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros SaaS solution that is stable and covers all our accounting needs. Seamless integration with our CRM system. Ease of Use by both our accounting department, COO and Sales team, with ease of use with Dashboards. #### Cons Dashboards load slowly. Get consistent complaints that the speed to run reports is slow. Reports require customized development to be able to calculate Gross Profit values, which should be offered as standard reports. Additional modules such as Contracts come in at a hefty price. Lower price point should be available for small business use. Also ability to process multiple orders at once automatically adds additional manual work. #### Reasons for choosing Sage Intacct Ease of integrations, better overall ratings of the Sage product and ease of use with reporting. #### Reasons for switching to Sage Intacct Moving from On-premise to SaaS (Microsoft Dynamics GP). Old system was being end of life. --- ### Reliable Accounting with a Learning Curve - Overall rating: 5/5 - Reviewer: Mohammed r. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sage Intacct is easy to use and provides strong financial reporting and accounting features. It helps keep financial data organized and makes managing business finances more efficient. #### Cons The system can take some time to learn, and certain advanced features may require extra setup or training. --- ### Sage Review - Overall rating: 3/5 - Reviewer: Ben L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Generally poor. The implementation of our the contract billing system a few years ago was sub-par. The implementation team was unprepared for the project and it took substantially longer than it should have. Our contract renewal last year was mis managed by our account manager who regularly ignored our requests for a renewal quote and waited until we were close the renewal date before providing a quote. The price increase upon renewal represented an unreasonable increase in cost - way higher than the rate of inflation. The Sage team could not provide an adequate reason for the increase and generally seemed disinterested in helping us - I presume because we were not a net new account. We feel like we are not a valued customer even though we have been using the system for almost 6 years now and have increased our volumes substantially. Longer term we will be looking for opportunities to transition away from Sage due to the unreasonable price increases and poor treatment. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Online access. Ease of use. Invoicing. #### Cons The $ that is charged for integrations with 3rd party software platforms. We feel as though we are being taking advantage of when we are adding 3rd party systems like Avalara and potentially Snowflake to the integration - Sage benefits when we add these features as it helps improve retention rates - yet the API fees penalize our business as we grow. #### Reasons for choosing Sage Intacct It was supposed to be easier to implement and customer service was supposed to be stronger . #### Reasons for switching to Sage Intacct We outgrew quickbooks. We outgrew quickbooks. --- ### Happy customer - Overall rating: 4/5 - Reviewer: Anneline S. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We need less support, and if we do need it, it is readerly available. The down time before on upgrades etc. has also been a big improvement for us. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use- it is easy to acquaint oneself, online access - important to be able to work from anywhere, customer support, bugs and issues #### Cons Moving from a big ERP system we had our concerns if all business processes where still in place. We are very happy with the result. #### Reasons for choosing Sage Intacct As we were using a Sage product, we gathered the transition to a sage product would be easier. Using the same support company was a big plus. #### Reasons for switching to Sage Intacct A big portion of the company was sold, and we needed to look for a better fit that was cloud based. --- ### Customizable with Integrity - Overall rating: 4/5 - Reviewer: Amber W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been very good. Sage is very customizable to our needs and allows us flexibility while maintaining accounting integrity. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The flexibility of the dimensions. It allowed us to report from various angles which helps with efficient decision making. #### Cons I wish there were more canned reports that can be edited. Many reports have had to be built from scratch which can be time consuming and a lot of trial and error. #### Reasons for choosing Sage Intacct Sage was clearer in their ability for HIPAA compliance #### Reasons for switching to Sage Intacct Needed more options to track and report (dimensions) and had HIPAA compliance capabilities --- ### Just get started - Overall rating: 5/5 - Reviewer: Bridget C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our partner and account manager have been with us every step of the way. Implementation is a journey not a destination. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the accessibility and the reporting flexibility. It gives me access to data insights that were not possible in Safe 50. #### Cons There are so many add-ons that's it's sometimes hard to know where to start. Technology is growing fast and you have to get on board or be left behind. #### Reasons for choosing Sage Intacct Staying within Sage ecosystem seemed more logical. #### Reasons for switching to Sage Intacct We needed cloud functionality and more reporting flexibility. --- ### My two cents ; ) - Overall rating: 4/5 - Reviewer: Eileen K. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall happy. I think it is expensive for what it is. I find the overall support, training etc. to be below par. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros It is intuitive to use. Easy to navigate. Has all the basic accounting functions and it works well (minimal glitches). #### Cons Support is hit or miss depending on who you get. Some of your other platforms that you own don't truly integrate well with SAGE which is frustrating. I don't like that you have to pay to access educational material on your platform, that should be at no cost. #### Reasons for choosing Sage Intacct Quickbooks was too basic and the microsoft product was not impressive. #### Reasons for switching to Sage Intacct It was Microsoft GP which was server based and was becoming too cumbersome and expensive since it required a server. The cloud based microsoft product was not impressive. --- ### Pretty Good But Pretty Frustrating - Overall rating: 3/5 - Reviewer: Ross D. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I'd say that overall it's fine. I do feel like trying to find information in Sage is very frustrating and time consuming. Hopefully as I get more used to the system I'll get more comfortable with how to find data, but for the most part I feel like it is not as intuitive as it could be. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like that Sage has good integrations. Additionally the Sage University and amount of available trainings are very helpful. #### Cons I feel like getting data out of Sage can be very difficult and cumbersome. I feel like I'm constantly running reports trying to find what boxes I need to check to get the right data out of the system. For example, I previously worked with Business Central and my main starting point for finding GL data was the Chart of Accounts where I could see balances as of "right now". From there I could click on the balance and drill down into the GL data and filter by dates and date ranges to quickly see what data I was looking at. I could then click on "Find Entries" to drill down even further. In Sage I can't even see what a GL balance is without running a Trial Balance. Additionally, I have to make sure I run the TB for a wide enough date range so that if I have to hunt for a transaction I can make sure its in there, otherwise I'll have to go back and adjust the parameters. Then once the GL data is displayed, I'm not able to sort it in any way (largest to smallest, etc.). The only way to sort the data is by exporting it to excel, sorting it, finding your transactions, then going back into Sage and hunting for it manually again. Additionally, when Sage opens things in a separate "popup" window, it only allows me to have 1 "popup" window open at a time. If I'm looking at a transaction in a popup then I click on something else that requires a popup, the first popup is overridden by the second one. This makes searching for transactions and trying to follow what happened in the system very difficult because I'm not able to view all the info I need to at once. Additionally, it feels like I'm not able to customize reports to provide all the information I need in one place. For example, if I'm trying to understand the value of invoices sent out in a certain date range by location, I can't just run the "AR ledger" report. In order to get the Location ID of my AR data, I have to run an "Invoice Analysis" report, which has multiple lines per invoice (to show the individual line items on every invoice), export that detail, then create a pivot table by location. Maybe this can be solved through a custom report, but those aren't intuitive either. It gets very frustrating when I know the information is in the system but I can't customize the columns in reports to show the date in the most useful way, I have to jump through hoops to get what I need. #### Reasons for switching to Sage Intacct I moved companies. My previous company used Business Central and my new company uses Sage Intacct. --- ### INHF review - Overall rating: 3/5 - Reviewer: Susan J. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Not the best system I have worked with. It is too expensive, too cumbersome, and very difficult to modify. You practically need a programmer to make any changes to it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Ability to track projects and make changes to journal entries. Journal entries are fairly straight-forward and it is easy to track expenses and revenue for various projects. #### Cons Cost is escalating quickly and far beyond inflation, billing people are not helpful, some simple processes are made very complex in Sage. #### Reasons for switching to Sage Intacct I was not the decision maker, so I don't know. --- ### Sumuer's Review - Overall rating: 5/5 - Reviewer: Sumuer W. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have found Sage to be wonderful. Each Sage representative I have had the opportunity to works with has been very helpful. They go out of their way to give direction or offer suggestions. I recommend to everyone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to navigate and pull/report information I particularly appreciate the ability to use and report on User Defined Dimensions. This has made a significant difference in our abillity to "slice & dice" #### Cons I have only a few things that do not work as I would hope...tho they are so rare that I am unable to identify at this moment. #### Reasons for switching to Sage Intacct Because FE was difficult to use it had poor reporting and seemed nearly impossible to download reports. --- ### Great product with a lot of different options - Overall rating: 5/5 - Reviewer: Matt W. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great overall experience. We are not yet fully utilizing everything that we can yet with the product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Streamlining processes. Cleaner reporting. Better and faster data for users and decision makers. Automation options for most modules #### Cons We have had some trouble implementing 3rd party solutions (BuildOps and Bill). There are options available now to use functions within intacct #### Reasons for choosing Sage Intacct Better overall product with ease of use for all positions #### Reasons for switching to Sage Intacct October 2024 when we realized we needed a more robust product --- ### Sage Intacct - Overall rating: 4/5 - Reviewer: Phillip M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sage Intacct is a strong fit for nonprofits that need transparency, compliance, and multi-dimensional financial insight. It provides clear visibility into programs, grants, and funding sources, which helps organizations make data-driven decisions and meet reporting requirements with confidence. While the setup and training require an upfront investment, the long-term benefits—streamlined audits, reduced manual work, and stronger financial oversight—make it a valuable solution for mission-driven organizations looking to scale their impact. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Accessible from anywhere, with strong role-based permissions and the ability to grow with the organization. Smooth connections with systems like Salesforce, bill-pay platforms, and budgeting tools. Real-time access, clear audit trails, and solid internal controls make audits smoother and reduce manual reconciliations. Customizable dashboards give executives and program managers clear visibility into budgets, spending, and outcomes. #### Cons The system is powerful, but navigation and setup can feel complex for new users. Some advanced reports or workflows require help from consultants or Intacct partners. #### Reasons for choosing Sage Intacct Cloud Based and was more cost effective at the time. #### Reasons for switching to Sage Intacct We had outgrown the software and wanted a streamlined system for purchasing. --- ### A Robust Financial Engine That Demands Understanding, Not Simplicity - Overall rating: 5/5 - Reviewer: Patrick R. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sage Intacct feels like transitioning from basic accounting to a comprehensive finance platform. It is designed for companies that require structure, internal controls, and visibility—not just for bookkeeping. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Tasks such as revenue recognition, recurring billing, and consolidations can be largely automated, significantly reducing manual work and errors. This is particularly important for companies experiencing growth or dealing with complexity, such as multiple subsidiaries, currencies, or entities. #### Cons The system can overcomplicate routine workflows, especially if you’re not deeply trained. There is a noticeable learning curve. The platform’s core strengths, such as dimensional accounting and advanced reporting, are not very intuitive at first. Teams often require training, and sometimes a dedicated administrator, before they feel comfortable, which can delay time-to-value. --- ### Honest Sage Intacct Review - Overall rating: 4/5 - Reviewer: Toni Z. - Verified reviewer: Yes - Industry: Utilities - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used Sage 50 for several years prior to using Sage Intacct. I definitely prefer the additional functionality and capabilities of Sage Intacct to that of 50. I would like to see more training available to users. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Some of the most likeable pros with Sage Intacct are the cloud access anywhere without VPNs or desktop installs, the growing automation technology being offered and the potential of the dashboard capabilities. #### Cons There is functionality that is difficult to find or know about. Then when it is found there is typically several steps to set up access and/or turning on functionality. --- ### Powerful and Scalable Financial System That Delivers - Overall rating: 4/5 - Reviewer: Alex S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with Sage Intacct has been very positive. It provides a strong financial infrastructure with the flexibility and depth needed to support a growing organization. The system has significantly improved our reporting capabilities and internal visibility, which has been valuable for both management and audit purposes. While implementation and onboarding require some upfront effort, the long-term benefits outweigh the initial investment. In terms of value for money, Sage Intacct delivers a high-quality solution that scales well as organizational needs evolve. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Sage Intacct is a robust and highly scalable financial system that works especially well for multi-entity and nonprofit organizations. The dimensional reporting is a standout feature, allowing for detailed insights across programs, locations, and funding sources without overcomplicating the chart of accounts. Reporting is flexible and audit-friendly, and the system integrates well with other tools. Overall, it provides strong controls and visibility for finance teams. #### Cons There is a learning curve for new users, particularly for non-finance staff, and some workflows can take time to fully optimize during implementation. However, once configured properly, the system runs smoothly and efficiently. #### Reasons for switching to Sage Intacct Need a more robust system than prior one --- ### Easy to Learn - Overall rating: 3/5 - Reviewer: Amy B. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been very easy to learn and navigate. I have more experience with Sage 300 but was able to learn Intacct very easily. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Easy to navigate. Easy to learn. If you have common sense you will be able to get the hang of Intacct easily. #### Cons Not being able to see history on AP like you can see in Sage 300. In Sage 300 you could select vendors and then click on a specific vendor and see all invoices tied to that vendor. --- ### Sage Intacct. Or is it? - Overall rating: 3/5 - Reviewer: Richard B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I can speak of Sage 300 and Sage Intacct. I prefer 300 and the support I had with 300. That being said overall Sage Intacct is fine, but it's also dependent on the implementation of it and support. I like the report output and it's somewhat easy to build reports. Report output is good. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Easy to ramp up knowledge having never used it prior. The GUI is clear. Report output is good. Ease of doing journal entries. Building reports is somewhat easy. #### Cons Sometimes customer support is lacking knowledge and or does not understand the issues and there is much back and forth. Had some journal entries disappear. bug or user err? ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/intacct-accounting-profile/reviews/?page=2) --- Sage Intacct Reviews, Pros and Cons - 2026 Software Advice