Intellect Software

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Recommendations

FrontRunners 2021

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About Intellect

Intellect eQMS is a configurable cloud-based enterprise quality management solution that helps organizations across various industries to manage the quality and compliance of critical business procedures. Features include document control, complaint management, nonconformance, change management and more. Intellect eQMS is built on the Intellect Compliance Platform, which enables non-programmers to modify or build new business applications using drag-and-drop technology. Intellect eQMS enables users to create, track and maintain conformance records, ensure compliance with management records and assign follow-up tasks for corrective and preventive actions (CAPA). The solution also helps users to track the intake of customer complaints, centralize record incidents to ...
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Intellect console

Intellect User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 67 reviews

Dena

Novo Textiles

Verified reviewer

Company size: 11-50 employees

Industry: Medical Devices

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2021

Easy to use, highly configurable, and amazing support!

I was able to understand the software logic and implement my first application within a few months. During implementation, with the support of Intellect staff, I was also able to create three custom applications to help control our internal processes.

Pros

All fields and pages are configurable which allows companies to tweak the applications to meet their internal requirements as well as external regulatory requirements.

Cons

Understanding the logic behind the system macros was a little hard in the beginning.

Reasons for choosing Intellect

Intellect allowed us to configure the applications to meet our requirements. With the complimentary training courses and support, they also taught us how to continue configuring on our own and become independent.

Response from Intellect

Hi Dena, Thank you for your review. We're happy to hear that our support team and training helped you configure solutions to meet your unique needs. The Intellect team

Replied June 2021

Lori

Infinite Electronics

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Telecommunications

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed July 2019

Intellect Software

Overall experience with Intellect is great. Everyone at Intellect is very helpful and great to work with.

Pros

The software is easy to setup and create new modules if needed. Also very user friendly in finding documents.

Cons

There really is nothing that I don't like about the software.

Reasons for choosing Intellect

The ease of the software, price, and the people that helped us.

Reasons for switching to Intellect

We were bought out by a new company and they wanted something that would be more user friendly.

Steven

KnowBio, LLC

Verified reviewer

Company size: 11-50 employees

Industry: Pharmaceuticals

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

2

Reviewed March 2020

KnowBio, LLC

It remains a good value when compared to other QMS solutions, because of the flexibility. Understanding "flexibility " is a selling point but i believe that effort is not well balanced with meeting industry expectations.

Pros

Ability to configure without professional services, however. Ability to build additional apps, thereby increasing value outside of Quality department

Cons

Much of the OOB workflows and configurations are not reflective to typical QMS workflows for the pharma/med device industry, therefore heavy user configuration is required. The documentation package is not compliant, execution and the documentation effort was poor. URS, FRS, Guides are not even accurate, much less complete. Understanding how the OOB configurations work is key to efficient user configurations. The documentation package should be a reliable source for that understanding, but it is not. While my technical support person has been excellent, the number of hours required to configure the OOB, FAR exceeds the actual number of hours granted as part of the purchase. Not just "wish list" configuration or company specific configuration, but configuration to mirror industry expectations for work flow and compliance.

Reasons for choosing Intellect

Price point, configuration capability

Elaine

Covalon

Verified reviewer

Company size: 51-200 employees

Industry: Medical Devices

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed April 2021

Powerful platform and easy to configure and build apps without knowing coding

Very powerful platform, easy to change the OOTB and build new apps, great customer service and great and resourceful online Intellect University

Pros

Very flexible and powerful platform, easy to reconfigure the OOTB and build new app, while complying with regulations

Cons

Does not come with actual e-signature like DocuSign

Reasons for choosing Intellect

Flexibility, no coding, independent, easy to use and no user account limits (same fee for up to 50,000 users) :)

Kevin

Klean Kanteen

Verified reviewer

Company size: 51-200 employees

Industry: Consumer Goods

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

4

Functionality

5

Reviewed March 2020

Intellect Implementation and Capabilities

Thus far the experience has been great. The software is mostly intuitive and the abilities are endless. Really excited to become fully operational with the program across multiple departments.

Pros

This software has endless compatibility with other existing software programs. Like most software, much of the work is on the front end and we are still establishing our "live" site. However, any function, feature or scenario we have come up with and the Intellect software has been able to provide multiple ways of accomplishing the task.

Cons

Intellect requires a lot of bandwidth to complete the publishing of sites to the "test" and "live" sites. Difficult to do during normal business hours on slower networks.

Reasons for choosing Intellect

Easier to navigate through Intellect. Better tech support and implementation options.

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