--- title: "Intellect QMS AI Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Intellect QMS AI. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Intellect QMS AI is a good fit for you!" source_url: "https://www.softwareadvice.com/manufacturing/intellect-eqms-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Quality Management Software](https://www.softwareadvice.com/manufacturing/quality-management-software-comparison/) / [Intellect QMS AI](https://www.softwareadvice.com/manufacturing/intellect-eqms-profile/) / Intellect QMS AI Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/manufacturing/intellect-eqms-profile/) Reviews [Alternatives](https://www.softwareadvice.com/manufacturing/intellect-eqms-profile/alternatives/) # Intellect QMS AI User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 84 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.7/5 - Value for money: 4.5/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 52 reviews (62%) - 4 stars: 27 reviews (32%) - 3 stars: 5 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The AI-assisted features and workflow automation capabilities help reduce administrative workload and improve efficiency across quality operations, while still supporting the level of oversight and traceability needed for compliance. - Compared to more traditional or rigid eQMS platforms, Intellect feels more adaptable to evolving operational needs and easier for cross-functional teams to engage with. While there is a learning curve during setup and optimization, the long-term benefits in organization, visibility, and process consistency make it a strong solution for companies looking to mature and scale their quality systems. - The centralized visibility across quality processes improves traceability, collaboration, and audit readiness, while the dashboards and reporting tools make it easier to identify trends and drive continuous improvement initiatives. ### Most mentioned cons - Some on screen errors don't allow for much interpretation or troubleshooting. - Documents were not standardized. If a user left, the documents were lost. - There was no process for approving and reviewing documents. ## Intellect QMS AI customer reviews Showing reviews 1-25 of 84 (page 1). ### Fully customizable system if given enough time to work on. - Overall rating: 4/5 - Reviewer: Misael A. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Overall good. Has been a good experience with some technical roadblocks along the way. System works as configured. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Platform can be completely customized as a user needs. Can build templates, workflows, tables, apps, etc. Work well as a cloud app as to not be affected by company firewalls/servers. Most of the design practices make sense across the apps. Ability to add mass amounts of data works well. Admin panel & audit features are a great plus. Great error/troubleshooting logs. #### Cons Depending on your company needs, some apps require much more customization than others. Design speeds depend drastically on which version a user is on. Some on screen errors don't allow for much interpretation or troubleshooting. Site can sporadically log users out. #### Vendor response Thank you so much for taking the time to share your experience with Intellect’s QMS AI platform. We truly appreciate your feedback and are thrilled to hear that our platform is making a positive impact for you and your team. Your insights help us continue improving and delivering value to our customers. Thanks again for your support! Replied October 2025 --- ### Best EQMS on the Market! - Overall rating: 5/5 - Reviewer: Christina C. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Intellect eQMS has been very positive. The platform provides a strong balance between flexibility, automation, and usability, which has made it effective for managing quality processes in a regulated environment. The AI-assisted features and workflow automation capabilities help reduce administrative workload and improve efficiency across quality operations, while still supporting the level of oversight and traceability needed for compliance. I especially value the system’s ability to centralize quality data and streamline processes such as CAPAs, deviations, document control, and change management. Compared to more traditional or rigid eQMS platforms, Intellect feels more adaptable to evolving operational needs and easier for cross-functional teams to engage with. While there is a learning curve during setup and optimization, the long-term benefits in organization, visibility, and process consistency make it a strong solution for companies looking to mature and scale their quality systems. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I appreciate most about Intellect eQMS is how effectively the AI-driven features reduce the administrative burden associated with quality management activities. The platform helps streamline documentation workflows, organize quality records, and support faster processing of events such as CAPAs, deviations, and change controls. The AI-assisted functionality helps accelerate routine tasks while still allowing appropriate quality oversight and review, which improves overall efficiency without sacrificing compliance. Another major strength is the flexibility and configurability of the system. Intellect eQMS can be adapted to fit complex regulated environments and evolving business needs without requiring excessive customization. The centralized visibility across quality processes improves traceability, collaboration, and audit readiness, while the dashboards and reporting tools make it easier to identify trends and drive continuous improvement initiatives. Compared to many traditional eQMS platforms, the interface is more intuitive and easier for cross-functional teams to adopt. The combination of workflow automation, accessible data, and AI-supported efficiencies allows quality professionals to spend less time on repetitive administrative tasks and more time focusing on investigations, risk management, and proactive quality improvements. #### Cons While the AI-assisted features are helpful for improving efficiency, they still require careful human review and oversight to ensure outputs align with regulatory expectations and internal quality standards. In highly regulated environments, users cannot rely solely on AI-generated suggestions without appropriate verification and approval processes in place. #### Reasons for choosing Intellect QMS AI I chose Intellect QMS AI over alternatives because it offers a better balance of flexibility, configurability, and usability compared to more rigid enterprise systems like MasterControl or others. I appreciated that it could be tailored to our quality processes without requiring heavy IT support or extensive custom coding. #### Reasons for switching to Intellect QMS AI Former system was not compliant and did not meet the minimum requirements related to regulated environments. #### Vendor response Hi Christina, Thank you for the kind review for Intellect's QMS platform! We're very happy to see the post. The Intellectual Team Replied April 2026 --- ### Robust and highly customizable, but it may require more investment - Overall rating: 3/5 - Reviewer: Carlos L. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered There was no established QMS or process repository. Documents were not standardized. If a user left, the documents were lost. There was no process for approving and reviewing documents. Each department had its own document management. Complaint management, CAPA management had no follow up.There were no well documented audit plans with good follow up. With Intellect, we resolve this. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros The site is robust and highly customizable.A well-structured work team. Good customer service from instructors and programmersAn training material is included with our site, and also they have a support platform. #### Cons A single customization could require multiple alterations across various tables and processes, which increases the the possibility of errors. The OOTB package is not clear. It is important to define if Intellect will help us to configure and see if it is possible the configurations that we request, since at the moment of the sale everything is "YES", however, it is important to define it beforehand to avoid surprises. #### Reasons for choosing Intellect QMS AI Price and the highly customizable option. #### Vendor response Thank you so much for taking the time to share your experience with Intellect’s QMS AI platform. We truly appreciate your feedback on the documents not being standardized but are thrilled to hear that our platform is making a positive impact for you and your team. Your insights help us continue improving and delivering value to our customers. Thanks again for your support! Replied October 2025 --- ### Great QMS Software Sytem - Overall rating: 5/5 - Reviewer: Robert H. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have used several QMS software systems and Intellect QMS has been the best so far with an affordable price. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intellect QMS is a great software platform for management of your documents, employee training, and has value for your money. #### Cons Intellect QMS has good training but it still takes a bit of work and engagement to navigate setting the system up. #### Reasons for switching to Intellect QMS AI Affordability and features were a deciding factors #### Vendor response Thank you so much for taking the time to share your experience with Intellect’s QMS AI platform. We truly appreciate your feedback and are thrilled to hear that our platform is making a positive impact for you and your team. Your insights help us continue improving and delivering value to our customers. Thanks again for your support! Replied October 2025 --- ### The BEST QMS! - Overall rating: 5/5 - Reviewer: Taylor P. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Intellect has changed the game for how our small company looks at quality. We have a one stop shop for everything we need when it comes to a QMS. The support we receive from intellect is AMAZING and we could not be happier with the product! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intellect is easy to use, has many different applications that are beneficial to our team, and their team is quick to answer questions and solve problems #### Cons Designer portion can be a little difficult to use for beginners and companies that don't have a dedicated designer. #### Reasons for choosing Intellect QMS AI We chose intellect based on their customer service, the product delivery, how efficient they were, and the user friendly platform. #### Vendor response Thank you for the kind review! We believe in being customer-first at Intellect and appreciate that the recognition of the "easy to use" and customer service. Also, we appreciate your frankness of the con comment about the "designer portion", which we are working on in our next software release. Replied July 2025 --- ### Great value for the money - Overall rating: 5/5 - Reviewer: Kevin G. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered As a high-tech startup building our QMS from the ground up, we needed a software solution to integrate all of our processes and people. Intellect enabled us to leave behind our disconnected islands of information and documentation that was scattered across our Sharepoint server with no central control or visibility. The Intellect customer support team has been by our side every step of the way, ensuring a smooth “out of the box” launch and helping us through the ongoing configuration changes that have given us a great value for our investment. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The robust workflows keep all of our critical QMS activities moving forward with clear management oversight. #### Cons The no-code approach to maintaining and developing our applications is great, but there is still a learning curve for configuring the applications. #### Reasons for choosing Intellect QMS AI Scalability, no-code configuration, customer support #### Vendor response Thank you so much for taking the time to share your experience with Intellect’s QMS AI platform. We truly appreciate your feedback and are thrilled to hear that our platform is making a positive impact for you and your team. Your insights help us continue improving and delivering value to our customers. Thanks again for your support! Replied October 2025 --- ### Best scaleable no-code EQMS platform on the market! - Overall rating: 5/5 - Reviewer: Kimberly L. - Verified reviewer: Yes - Industry: Research - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Intellect has been highly positive. Their teams are very knowledgeable, helpful and highly responsive to our questions and concerns. They offer a great deal of flexibility with choosing the right 'package' to meet your organization's needs and budget. The professionalism and level of support (and patience) is unmatched! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intellect is a fully customizable no-code eQMS system with all the applications you would expect, including Document Control, Employee Training, CAPA, Audits, Risk Management, Vendor Management, etc. The introductory package comes with multiple applications; the client can choose which ones to start with. After implementation, the client can create applications or purchase additional ones configured by Intellect's first-class team. Best of all, the system can be managed internally by a designated Administrator with or without IT involvement. It is highly scalable, and the options for using and expanding the system (even outside of QA) are endless. The start-up and implementation pricing is highly competitive, and training is included for the applications chosen and the design functions. #### Cons Although the system's initial cost is much lower than most, the user licensing and support fees can quickly increase, especially for smaller organizations and if you need to open the system to all employees (for training and access to SOPs, etc). I would have liked to have had in-depth System Administrator training. If you have only one or two people configuring and managing the system, you will likely need professional support services at an additional cost, as we did. The Intellect team is very flexible and accommodating to our unique needs and was able to scale the pricing and licensing options to meet our budget. The out-of-the-box QMS applications are geared toward manufacturing, but they are customizable. #### Reasons for choosing Intellect QMS AI Start-up price, time for implementation, the service and attention we received and the truly customizable platform. #### Vendor response Thank you so much for taking the time to share your experience with Intellect’s QMS AI platform. We truly appreciate your feedback and are thrilled to hear that our platform is making a positive impact for you and your team. Your insights help us continue improving and delivering value to our customers. Thanks again for your support! Replied October 2025 --- ### Easy to use, highly configurable, and amazing support! - Overall rating: 5/5 - Reviewer: Dena M. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered I was able to understand the software logic and implement my first application within a few months. During implementation, with the support of Intellect staff, I was also able to create three custom applications to help control our internal processes. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All fields and pages are configurable which allows companies to tweak the applications to meet their internal requirements as well as external regulatory requirements. #### Cons Understanding the logic behind the system macros was a little hard in the beginning. #### Reasons for choosing Intellect QMS AI Intellect allowed us to configure the applications to meet our requirements. With the complimentary training courses and support, they also taught us how to continue configuring on our own and become independent. #### Vendor response Hi Dena, Thank you for your review. We're happy to hear that our support team and training helped you configure solutions to meet your unique needs. The Intellect team Replied June 2021 --- ### Enterprise Quality Management System - Overall rating: 5/5 - Reviewer: Ashley M. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered Intellect's software allows our company to move from independent standalone systems at each location into a centralized and accessible platform. This allows senior management better visibility and easy access to dashboard reporting to make quick and informed decisions. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The system is very configurable to our work processes. We are not forced to conform our quality systems to the software but can build a workflow that fits our company's needs. #### Cons Our company adheres to TNI 2016 and ISO 17025, it would be nice if the software had a Management Review app. #### Reasons for choosing Intellect QMS AI Intellect has been in business over 20 years with previous experience with our business sector. They offered concurrent license usage and understood our business was not in manufacturing and could speak the same language so that the configuration has been fairly smooth. #### Vendor response Hi Ashley, Thank you for your review and insights! It's great to hear that you've built a centralized system for all your locations, and that the system matches your work processes. Thank you for your feedback about a Management Review app. Our Product team loves to get this type of feedback and we look forward to speaking with you about this recommendation. Thank you! - The Intellect Team Replied October 2021 --- ### Best QMS Software! - Overall rating: 5/5 - Reviewer: Beverly E. - Verified reviewer: Yes - Industry: Aviation & Aerospace - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered No stress using the software or with the company if we encounter an issue we can't resolve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to customize and create new apps. You don't have to be a software developer. #### Cons Understanding the logic initially was a challenge in 2021, but the support team helped answer my questions. #### Reasons for choosing Intellect QMS AI Easy to use, cost, available apps, and the ability to create new apps. #### Vendor response Thank you so much for taking the time to share your experience with Intellect’s QMS AI platform. We truly appreciate your feedback and are thrilled to hear that our platform is making a positive impact for you and your team. Your insights help us continue improving and delivering value to our customers. Thanks again for your support! Replied October 2025 --- ### Flexible software and great customer service - Overall rating: 5/5 - Reviewer: Brittany V. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Great to work with. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros With some training you can configure the software to do basically whatever you want it to do. The customer service is fantastic. #### Cons It can be a little tricky to get the workflows working correctly if you make changes. The software is designed for a larger company that we are so some of the apps needed to be made less complex to suit our needs. #### Reasons for choosing Intellect QMS AI Software flexibility. #### Vendor response Thank you so much for taking the time to share your experience with Intellect’s QMS AI platform. We truly appreciate your feedback and are thrilled to hear that our platform is making a positive impact for you and your team. Your insights help us continue improving and delivering value to our customers. Thanks again for your support! Replied October 2025 --- ### Best of both - Overall rating: 5/5 - Reviewer: Ken H. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered Outstanding #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software comes with pre-configured applications but allows for custom applications to be built as well as changes to the pre-configured applications. #### Cons We have had a very positive expereince with Intellect #### Reasons for choosing Intellect QMS AI Because it allowed us to customize for those things which are unqiue to our business and cometative advantage #### Vendor response Thank you for your review! Customer success is truly our #1 priority. We love that you continue to have a positive experience with Intellect and how pleased you are with our customization capabilities. We thank you for your feedback and hope to continue upholding these positive experiences. - Intellect Team Replied July 2022 --- ### Intellect for everyone - Overall rating: 5/5 - Reviewer: Kristen O. - Verified reviewer: Yes - Industry: Aviation & Aerospace - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Our experience with implementation has been great. We have a support team ready to help us when we need it and they provide great industry standard support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Key component of this software is how customizable it is. Also how easy it is for someone to use without programming experience. The main processes of any quality management system is set up out of the box which saves a lot of time. #### Cons So far we have yet to find something we don't like about Intellect. #### Reasons for choosing Intellect QMS AI We selected Intellect based on cost, accessibility, user friendly by all skillsets, and overall experience during the demo phase. #### Vendor response Hi Kristen, thank you for your review and we're very happy to hear how easy Intellect has been to customize for you. Our goal is always to make our software user friendly and to help customers build processes around their business needs. Replied December 2020 --- ### Excellent Service and Endless Customization Possibilities - Overall rating: 5/5 - Reviewer: Chelsea R. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered Our company went from a manual system to Intellect QMS software. We have increased efficiency across the board. We are implementing/creating more apps to automate processes and eliminating errors that come from so many manual updates. We appreciate the metrics/statistics built into the system as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is very user friendly and easy to customize/configure. It has all of the main apps that we need and we have the option to create more based on the companies needs. The price is excellent and the implementation was very smooth. Our implementation specialist is amazing and really understands the product inside and out. #### Cons We had a bug before going live, but Intellect fixed quickly. #### Vendor response Hi Chelsea, Thank you so much for your review! We love to hear that you found Intellect to be user friendly, easy to modify, and that you enjoyed working with our implementation specialist. Congrats on starting your digital automation journey with Intellect. We're here to help throughout your journey. - The Intellect Team Replied October 2021 --- ### Easy to Learn and Adapt - Overall rating: 4/5 - Reviewer: Jon V. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I have found intellect to be a solid product that can replace many manual tasks in quick development time. The aesthetics in terms of UI could be improved with some simple snap to grid that will allow for a cleaner look. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fast, Flexible and easy to develop rapid prototyping on the fly. I have used the product in a variety of industries for a variety of clients. Anyone who still relies on excel and email can find this tool to be helpful. #### Cons When configuring, there has been times where as a Designer I can save and have everything function correctly only to find out during a publish that an error occurs. This causes a delay in publish and impacts client perceptions on build time. --- ### Intellect QMS: A User's Perspective - Overall rating: 5/5 - Reviewer: Brizl P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Intellect QMS is a software that helps manage quality, safety, and compliance in businesses. I like it because it is easy to use and I can build my own apps with it. The software has helped us improve our processes and make sure our products are safe. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a great software platform that is very configurable. The mobile app is great because it helps people work from anywhere.The no-code platform is great because it lets us create new business apps to help us address any gaps in our processes. This has saved us a lot of money and has made our operations more efficient, reducing the risk of product recalls.The integrated suite of apps has made it easier for our quality teams to manage all aspects of our quality management system. The software is user-friendly and intuitive, making it easy for anyone to use it effectively. #### Cons Intellect QMS has some good features, but there are some drawbacks. One issue I faced was with the mobile app's offline capabilities. Another was that the software was not very configurable, which made it harder to customize it. Technical support was also very helpful in resolving these problems. #### Vendor response Thank you so much for taking the time to share your experience with Intellect’s QMS AI platform. We truly appreciate your feedback and are thrilled to hear that our platform is making a positive impact for you and your team. Your insights help us continue improving and delivering value to our customers. Thanks again for your support! Replied October 2025 --- ### Ease of configurability helps us meet our compliance needs - Overall rating: 5/5 - Reviewer: Sarah J. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used other for less than 6 months - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered Intellect provides my company a single software solution for a thorough eQMS. An app exists for any process we may need to stay compliant with GMP regulations. If it doesn't we have the ability to build one. Intellect has offered us better organization, transparency, and documentation capabilities. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The designer user experience is intuitive. The drag and drop technology makes designing fun. Updating object properties is straight forward. Building macros is made easy. Finally, all of the mentioned functionality works together to create powerful apps. #### Cons I think that the Auto Documentation Report is a burden. A more user friendly field mapping report or chart depicting the relationship of fields to apps, templates, and workflows would be helpful. #### Vendor response Hi Sarah, Thank you for reviewing Intellect. Our mission is to offer a user-friendly, no-code platform with a market leading QMS solution, and we're happy to hear that we delivered on this mission! We also appreciate your feedback, which we've shared with development (excellent suggestion, by the way). Congrats on staying compliant with GMP regulations, and for creating better organization, transparency, and documentation throughout your organization. Sounds like you're well on your way to creating a culture of quality at Threshold Enterprises. - The Intellect Team Replied April 2021 --- ### Worth the Money if You have an Employee to Dedicated Time to the Job - Overall rating: 4/5 - Reviewer: Isabella S. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered As an administrator/ designer of the software, takes a long time to understand the language of the software and customization on your own. As a user, it is pretty straightforward to use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of uploading information and flow of information. Pretty straightforward to understand. #### Cons Much longer lead time to go Live with than originally told when they sold the software. More customization is required than originally thought and takes up half the time/work of a full time employee. Did not anticipate a team member to be so dedicated the software and expected more set-up for the cost. #### Vendor response Hi Isabella, Thank you for your review and feedback! We're glad the uploading of information was easy and straightforward. We understand some implementations take time and resources. Intellect offers a white glove implementation service for those customers who don't have the internal resources and want to speed up the implementation timeframe. This white glove service is available for any future applications you may decide to implement and we'd be happy to tell you more about this service. Thanks again! The Intellect team Replied July 2021 --- ### Great Customer Sevice - Overall rating: 5/5 - Reviewer: sarah M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered The system is taking multiple systems into one place for my company, the customizing has been great due to the amazing customer service #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything can be customized, from the wording to the workflow. #### Cons I haven't found anything that I don't like about the system. #### Vendor response Hi Sarah, Thank you for your review! We're happy to hear that you find Intellect to be customizable and that our customer service has been helpful. Please let us know how we can help in the future. Best regards, The Intellect team Replied September 2021 --- ### Review from an Intellect User - Overall rating: 4/5 - Reviewer: Alexa S. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Is helps us remain organized and able to access files easier. Its also very user friendly. #### Cons Sometimes it does kick me out and I have to sign back in. Other than that I'm unable to think of anything that has been a downside for me. #### Vendor response Thank you so much for taking the time to share your experience with Intellect’s QMS AI platform. We truly appreciate your feedback and are thrilled to hear that our platform is user friendly. Your insights help us continue improving and delivering value to our customers. Thanks again for your support! Replied October 2025 --- ### Somewhat User Friendly - Overall rating: 4/5 - Reviewer: Julie R. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Somewhat user friendly with room to leave detailed notes #### Cons Seemingly archaic, could be better softwares available --- ### Great application - Overall rating: 5/5 - Reviewer: Kathy B. - Verified reviewer: Yes - Industry: Food Production - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It is very user friendly, good functionality #### Cons There isn't anything I don't like about the software --- ### Intellect Quality Management System - Overall rating: 4/5 - Reviewer: Don W. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is easy to use and customize. #### Cons Integration with external data sources could be more robust. --- ### Be intellect! - Overall rating: 4/5 - Reviewer: harmandeep singh s. - Company size: 5001-10000 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Intellect allows people without programming skills to create robust web based applications, and native mobile apps for any iOS or Android device. The native mobile apps are great and includes offline capabilities. So your users can still capture new data even when they don¿t have a connection to the internet. #### Cons Limited in field or data manipulation (i.e., substring, formatting and converting from text to number or concatenation). Needs more programming/procedural capability. Option to manipulate a more complex SQL stmt. Better charting capability. --- ### Powerful Compliance Solution - Overall rating: 5/5 - Reviewer: Shawn S. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered Intellect enables compliance for a wide variety of regulations and requirements. Ideal for standardization, audit trails, reminders and notifications, and custom reporting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - No need for low level programming to build your data model and your database - Can quick build a web application and automate the business process it supports - Smart, competent, and friendly support team #### Cons Cannot think of any ## More reviews [Next reviews](https://www.softwareadvice.com/manufacturing/intellect-eqms-profile/reviews/?page=2) --- Intellect QMS AI Reviews, Pros and Cons - 2026 Software Advice