DELMIAworks vs Qualtrics Research Core

- Security administration is difficult - Yahoo email user group is OK, but it would be much better if replaced by an online user discussion forum - User licenses are expensive

Many active/inactive commands are set too high in the hierarchy providing more blanket commands and settings. More fine-tuning is often required.

Sometimes there are too many features and it can be overwhelming. Once you get to know the software more, however, it's more natural.

Customer service has been fine to deal with but they are a bit slower than I'd like to respond to queries. Pricing can occasionally wander a little more than would be expected.