DELMIAworks vs Square Point of Sale
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.1 / 5
4.7 / 5
Value for Money
3.8 / 5
4.5 / 5
Customer Support
4.3 / 5
4.4 / 5
Functionality
4.1 / 5
4.5 / 5
Last Review Written
November 17, 2023
August 30, 2024
Pros/Cons
Pros
- EDI from IQMS is top notch. The support team is fantastic and it is amazing what they can do to make a customized solution to fit your needs.
- Very easy to navigate and find what you are looking for. Help screens are excellent and provide easy to understand direction.
- Very good fit for our business (plastic injection molding). Standard costing system is good to excellent.
Cons
- Disappointed - wrong move - guided in the wrong direction.
- It is significantly more costly to change and fix than doing it right the first time...including with this software.
- The WMS portion is a disaster. Pick module a nightmare.
Pros
- I love how we can set up shop anywhere and easily collect payment. I also like that it's integrated with our business account so the accounting part is pretty seamless.
- Love Square and would recommend to users. We have used the POS and the online store and have loved everything we have gotten from Square.
- Overall my experience with Square is excellent. Is the best POS, the best customer service, the best rates, I never had any troubles.
Cons
- I HATED the fact that the customer service was so terrible. There is no phone support, only email support and a lot of the time the responses are copy pasted with generic answers.
- There have been times where the customer was charged twice and times where the customer was never charged at all.
- Inventory management and reporting is lacking. Also, occasional account freezing due to suspected fraudulent activity.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
