The Customer support is top notch. whenever we are stuck on a problem Cority User Community or tech support is able to help.

As one of a few IT Analysts working with this software for our company it has been very fun to learn the ins and outs of the software. We are self hosted so we need more help then most of Cority's other customers but their customer support has been amazing and top quality. I like that it is built of different modules which your company may or may not want so its very adaptable to your needs.

It can be over whelming when you are thrown into it at first but over time you start to understand the ingenuity in the software design.

Great software for IH & OH, but tech support is lacking.

I have been a Cority administrator for 9 years, but a Cority user for 15 years. The software is great for doing industrial hygiene. Layouts can be customized to fit the users needs.

The company I work for recently went into a joint venture, merging together several sites with over 7,000 employees. While migrating the data from one Cority environment to another (around 40,000 records) Cority put an upload limit of 200 records in place, severely crippling my migration progress. When discussing this issue with tech support & recommending a way around the issue, I was told by tech support "the 200 limit is to be respected" and they refused to help. In addition, I have two other outstanding issues that have been out there for about 3 months. Tech support occasionally will contact me to try something, but they have never been resolved.

We're not very long in production yet. It's challenging working with a company that is growing and changing alongside implementation; it feels like while you are heading in the right direction, the ground is always shifting under our feet

its potential... once people configure it correctly and use it consistently

its robustness leads to complexity; hard to learn administration of the tool

We have been using this software since 2008 and we switched to the web version in 2013. We use this software to maintain our equipment and it is a valuable asset to record keeping and documenting the preventive maintenance on equipment and tooling. It does require some time to add data to the fields but once it is done it is easy to look up and check on the equipment to see when maintenance has been completed and any upcoming PM's that we need to plan for. I also modify reports in IQS to make it easier for managers to use. I add the new users into IQS and help them with any issues they run into. The software has made it easier for us to show our customers how we are maintaining our equipment during audits.

I think this system is great. Our customers really like how this works during audits. The information is at your fingertips. The only suggestion I would make to the program is that all modules and support look ups have the ability to have a full page view. I use 2 screens and many people do now so it would be nice to view all information on a full screen.

Ease, Information at your fingertips along with how quick it is to get info , charts, past history.

I would make all charts or logs with the ability to view on a full screen.