IQS Software


27 reviews(4.0/5)
27 reviews(4.0/5)

IQS offers an enterprise quality management and compliance software solution for midsize to large global manufacturers. It is suitable for manufacturers that operate in industries such as automotive, aerospace and defense, oil and gas, medical device products or any discrete manufacturer. 

Core process functions within the IQS software include supplier quality, customer complaints, nonconformance, corrective actions, document control, employee training and competency, PPAP, FMEA, audit management, equipment maintenance, gauge calibrations, inspections, SPC and more.  Manufacturers can use this system to satisfy quality standards such as ISO 9000, IATF/TS 16949, AS 9100, ISO 14000, ISO 13485 and FDA GxP.

IQS is an integrated data hub providing insight into performance and risk-related metrics as well as giving real-time updates on production. This solution offers cloud-based or on-premise deployments with subscription licensing.

Supported Operating System(s):
Web browser (OS agnostic) , Windows 8

27 Reviews of IQS

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  • James from Delta Faucet

    Specialty: Consumer Products

    Number of employees: 1,001-5,000 employees

    September 2018

    Best QA Software Available

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    After 13 years with IQS my company switched over to SAP and the complexity of SAP makes me wish we were back on IQS. SAP offers no easy way to do searches and what is one or two steps in IQS is as many as 20 steps in SAP. If you have IQS stick with it

    Pros

    It is easy to set up products and devices and doing searches is very easy to do. Be nice if exporting data could be done directly into Excel and was faster.

    Cons

    no real complaints other than suggestions I made in previous reviews concerning inspection plan setup.

    This review was submitted organically. No incentive was offered
    Review Source
  • Jonelene from Pace Sensors Limited

    Specialty: Electronics

    Number of employees: 11-50 employees

    April 2018

    IQS help us obtain ISO certificate

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great help.

    Pros

    For a Business having their 1st ISO certification, having IQS is really a good help to our Quality engineer. It is easy to use even I am not a quality engineer I can easy understand the data.

    Cons

    Nothing negative I can say of so far. It is really a good help to get all ISO documents in one place.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Lin from XP Power

    Specialty: Electronics

    Number of employees: 1,001-5,000 employees

    April 2018

    IQS Demos

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    This product has all the modules that our company needs. We are excited about getting our IT team and them together so we analyze if IT will be happy with our choice. Being able to have all documentation needed for ISO in one place will assist us so much.

    Cons

    Can't think of any at this time. It will be a great tool for document control, auditing, corrective actions, no more spreadsheet for every little thing.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jill from Panasonic Energy of North America

    Specialty: Electronics

    Number of employees: 1,001-5,000 employees

    October 2017

    Very, VERY happy and grateful to find IQS through softwareadvice.com. Thank you!!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are still configuring the system, so if you would like to check back with us in 4-6 months, the system will have been configured, tested, and released to our management and employees for daily use. By that time we will have a more thorough review and data to share.

    Pros

    The IQS eQMS is fully configurable by us, so we are able to build it to match our current QMS procedures and process flows, while also improving them via the IQS eQMS.
    The costs and cost structure were much more reasonable compared to their competitors.

    Cons

    The only con so far is that IQS eQMS is on a new and improved platform and their documentation needs to catch up; in the meantime though they fully make up for it by being very helpful and available as we work to configure our system.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jim from Delta Faucet

    Specialty: Consumer Products

    Number of employees: 1,001-5,000 employees

    July 2017

    Very nice software

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Setting up devices such as gages and setting up inspection plans is very easy to do. The skip lot system works like a charm.

    Cons

    There should be a way to have "master" characteristics that can be linked to inspection plans for assemblies that use multiple component part drawings. This would allow a change to be made in one place on a sub-assembly that would be pushed into all the assemblies they are part of.

  • James from Delta Faucet

    Specialty: Consumer Products

    Number of employees: 1,001-5,000 employees

    January 2017

    Good Software but Clunky

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Data entry is very cumbersome compared to the Access databases we used to use. We stopped using part of it several years ago and went back to Access because of the time required to click one button after another and switch between tabs. The Access database allows all data entry to be done on one screen and is at least 10 times faster. Also need simpler inspection plan setup ability and the ability to link to pre-set characteristics that are used across multiple product numbers so that a change to a specific universal characteristic is pushed forward into all product using this characteristic. Also need a way to link component parts to an assembly so a change to any component part is pushed forward into all the assemblies that use this component.

    Pros

    Overall a good system.

    Cons

    As stated above, clunky data entry and hard to maintain inspection plan changes.

    Response: Karleen, IQS, Inc.

    January 2017

    Hello, James. Thank you for taking the time to review the IQS software. As you may be aware, IQS has made great strides in the user experience with more recent versions of the software. Your sales and customer service teams have been contacted and are willing to offer your team the opportunity to see the newest capabilities and UI of IQS on the Trubox platform. As always, please access the Customer Support Center for technical updates and a channel in which to communicate with IQS.

  • Don from Curtiss-Wright

    November 2016

    IQS Survey

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Bug fixes and development issues take forever to complete or remain unresolved. Attention to detail and assuring customer satisfaction have tapered off dramatically, in the past year.

    Review Source: Capterra

    Response: IQS, IQS, Inc.

    November 2016

    Don, your issues have been passed on to your customer service manager who will reach out to you to discuss your challenge; hopefully, there will be a speedy and complete resolution. Please use the Support Center located on iqs.com for direct communication with the IQS technical support team so your needs and concerns are addressed. If you have a positive resolution, please consider adjusting your review of IQS on this site.

  • Steve from Curtiss Wright

    Number of employees: 201-500 employees

    November 2016

    IQS Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I use IQS for Supplier Quality every day, the AVL, Supplier Nonconformances etc. I love the new version.

    Pros

    Ease of use.

    Cons

    Supplier Audit Checklists - Cannot see the whole question.

    Review Source: Capterra

    Response: IQS, IQS, Inc.

    November 2016

    Steve, we appreciate you taking the time to review IQS on Capterra. Supplier Quality is a hot spot and IQS focuses on this functionality. We are pleased that Curtiss-Wright has benefited from the use of the functionality within the IQS software. Be sure to login to the Support Center to share your wisdom with other IQS customers who are just beginning their implementation of Supplier Quality.

  • Frank from US Tsubaki Holdings, Inc.

    November 2016

    IQS has top notch support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been an IQS user for several years. in my experience the IQS support team is excellent. They have always gone the extra mile to help with installs and answering any questions we have.

    Review Source: Capterra

    Response: IQS, IQS, Inc.

    November 2016

    Your testimony to the excellent quality of our technical team is music to our ears, Frank. Thank you for sharing your experience. As always, please login to the Support Center for up to date customer announcements and general support. US Tsubaki is a valued IQS customer, and we hope to meet your high expectations for years to come.

  • steve from Freedman Seating company

    Number of employees: 501-1,000 employees

    November 2016

    External Quality MGR/ ISO Mgmt. Rep/ SQA MGR.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I think this system is great. Our customers really like how this works during audits. The information is at your fingertips. The only suggestion I would make to the program is that all modules and support look ups have the ability to have a full page view. I use 2 screens and many people do now so it would be nice to view all information on a full screen.

    Pros

    Ease, Information at your fingertips along with how quick it is to get info , charts, past history.

    Cons

    I would make all charts or logs with the ability to view on a full screen.

    Review Source: Capterra

    Response: IQS, IQS, Inc.

    November 2016

    Thank you, Steve, for taking the time to review IQS and recommend us to others. The experience you've had with using IQS during audits is a great testimony to how an organization can be truly helped with an integrated quality system. Your suggestion has been passed on to our product services team for evaluation (they may be in touch with you). Freedman Seating is a valued IQS customer, so please reach out to your services team with any other product suggestions.

  • Michelle from MTD Products

    Number of employees: 5,001-10,000 employees

    November 2016

    IQS Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My company has been using IQS for our Quality system for aver 20 years. It has proven to provide us with all the funtionality that we require to be a leader in our industry. The IT Customer Support is by far the best I have ever dealt with.

    Pros

    There is a alot of funcitonality available with the software.

    Cons

    The web is not very customizable. Everything seems to require a new deployment.

    Review Source: Capterra

    Response: IQS, IQS, Inc.

    November 2016

    MTD Products is one of IQS's longest standing customers - so thank you, Michelle, for sharing your experience with IQS. Our technical support team loves to hear that you are rating them with an A+. To keep up to date with customer announcements and helpful tips, visit the Support Center anytime. We look forward to serving MTD for many more years.

  • Shane from NSK Industries

    November 2016

    Exceeded our expectations

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    From training through implementation our expectations were exceeded. This software has allowed our quality system to be much more efficient and useful. Gone our the days of chasing data to populate spreadsheets. Overall a great experience.

    Review Source: Capterra

    Response: IQS, IQS, Inc.

    November 2016

    Shane, your enthusiasm for the IQS quality management software is apparent, and we are just as excited as to the adoption of IQS within NSK Industries. As you know, our services teams are top-notch and are here to help your organization. The Support Center is another great resource for customer interaction - check it out when you have a moment. Thanks for taking the time to review IQS and the software!

  • Krishna from Skyware Global

    November 2016

    IQS Customer feedback Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    IQS is very good and structured but has limited flexibility if you want to change things. From my perspective, no two companies operate in the same way which means Quality management is different in different sectors and IQS has the same structure for all. Apart from that IQS is a great software to systematize your quality organization and bring structure to the company processes, practices and protocols

    Review Source: Capterra

    Response: IQS, IQS, Inc.

    November 2016

    Krishna, thank you for taking the time to comment on your experience. You may be a interested in the flexibility of the newest version of IQS built on the Trubox platform. Your comments have been passed on to your customer support team so that they are aware that you might be ready to investigate it further. In the mean time, your company's testimonial is available on our website here if you'd like to take a peak. http://bit.ly/2fpx8NQ

  • Sue from ConceptsNREC

    November 2016

    IQS New User

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are currently still developing and adding our documentation but I have found it to be a great product. We plan to do rollout to the employees in a few weeks and the feed back from a few of them are impressed with the features and functionality that's offered. The Doc View is a great tool in order to access documents without needing to use a license. I would recommend this software to others interested in it.

    Review Source: Capterra

    Response: IQS, IQS, Inc.

    November 2016

    Thank you for taking a moment to review IQS on Capterra, Sue. Concepts NRC is a new customer but it is great to hear that the adoption of the IQS QMS software is moving along and the document control module and its viewer are particularly helpful to your organization. Please login to the Support Center for helpful documentation and customer news as you continue your IQS implementation.

  • Trenda from AGC Automotive Americas

    Number of employees: 1,001-5,000 employees

    November 2016

    Review of IQS Quality Management Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I work with IQS Software daily, the benefits make my job duties so much easier, the automatic notifications for items save me so much time. The Software has allowed my company the ability to organize everything from audit reports to PPM tractability

    Cons

    Little hard to navigate and learn

    Review Source: Capterra

    Response: IQS, IQS, Inc.

    November 2016

    We are pleased to hear how IQS has saved you time, Trenda - thanks for taking a moment to comment on the benefits of the IQS software to AGC Automotive. It's wonderful to note that you would also recommend IQS to others.

  • Susan from AGC

    November 2016

    software not user friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Software is not user friendly and freezes up often The reports are often confusing and missing data because we are not sure what needs input where the training classes have not been real helpful as they are more general and not specific to our needs

    Review Source: Capterra

    Response: IQS, IQS, Inc.

    November 2016

    Thank you for taking the time to communicate with us. Susan, your concerns are being evaluated by our services team, and they will be reaching out to chat about the details and the nature of these challenges. In the meantime, please check in to our Support Center to directly communicate with tech services. Your customer service representative will also follow-up with you regarding your organizations education on the software.

  • Kathy from Alcoa-Arconic

    Number of employees: 501-1,000 employees

    October 2016

    Good Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    IQs is a good product, though in its current state needs to be a bit more user friendly and term friendly. If you want more than Quality personnel to use this software than it needs to be able to be understood by common staff and management. Navigation is somewhat difficult but once you get use to it, its gets better.

    Pros

    capabilities

    Cons

    not user friendly

    Review Source: Capterra

    Response: IQS, IQS, Inc.

    October 2016

    Thank for the review, Kathy. IQS's most recent version -- IQS on the Trubox¿ platform -- is designed to ease the user experience, as we've learned that user adoption is one of the biggest challenges for the manufacturing industry. Our aim is "quality for all". Please reach out to your sales contact to see all that the newest version of IQS can do for your company.

  • Anton from US Tsubaki Power Transmission

    October 2016

    QMS, Maintenance, Training, ECRs, Complaints, and more - all in one place

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Based on our years of experience with IQS software, we feel that it¿s a very capable software with more and more benefits realized the longer it¿s used. Highlights include customized screens, auto and manual emails, reporting limited by your imagination only, integration with any ERP system, and a password-protected approval structure to support all industries incl. highly regulated ones. IQS is a truly versatile system. Tsubaki uses it to manage complaints, employee training, external/internal/supplier audits, equipment maintenance, nonconformances, CA/CI/RP projects, calibrations, supplier accreditations (ISO certs etc.), engineering change requests, floor inspections, APQP elements, track quality costs. And we're not even close to using all features of the system. The interconnectivity of IQS modules is another strength which simplifies data entry and saves time. Over the years, IQS Inc. offered us great support, provided by a number of long-term employees. I recommend IQS to any organization that is looking to make a transition to a unified EQMS data management system that reduces costs and offers additional capabilities such as modules to manage maintenance and training.

    Review Source: Capterra

    Response: IQS, IQS, Inc.

    October 2016

    Wow, Anton - thanks for being a raving fan of our employees and the IQS quality management software system. US Tsubaki is a true success story for how to build a culture of quality throughout a corporation. Your influence within the IQS customer community is greatly valued. The US Tsubaki success story is located here if you'd like to watch. http://bit.ly/2e8XwjH

  • Carl from Red Dot Corporation

    Number of employees: 201-500 employees

    October 2016

    Equipment Maintenance with IQS software 2016

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been using this software since 2008 and we switched to the web version in 2013. We use this software to maintain our equipment and it is a valuable asset to record keeping and documenting the preventive maintenance on equipment and tooling. It does require some time to add data to the fields but once it is done it is easy to look up and check on the equipment to see when maintenance has been completed and any upcoming PM's that we need to plan for. I also modify reports in IQS to make it easier for managers to use. I add the new users into IQS and help them with any issues they run into. The software has made it easier for us to show our customers how we are maintaining our equipment during audits.

    Review Source: Capterra

    Response: IQS, IQS, Inc.

    October 2016

    Your story about how the IQS software has made an impact to your job is inspiring, Carl. It is great to hear how Red Dot Corporation is able to wow customers during audits and support employees with the reports they need. Thank you for your review, and be sure to check out iqs.com for a list of the quality management processes we support.

  • Laura from NSK Industries

    October 2016

    IQS Organizes everything!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    IQS is a very user-friendly program that has helped our company organize all of our quality control needs. Our initial training went beyond learning the software, to helping us think through business decisions in order to maximize our use of the software. When we upgraded our SQL Server Tech Support made the move quick and easy. This software has replaced the use of numerous spreadsheets and forms freeing up much-needed space. We have customized reports and screens with no problems. Customer Service is very prompt and easy to work with - I definitely recommend IQS!

    Review Source: Capterra

    Response: IQS, IQS, Inc.

    October 2016

    Laura, thank you for taking your time to review IQS and your experience with not only our QMS software but our services team as well. NSK Industries has been a customer for several years and has been really able to make the IQS application work for the organization. Be sure to check out the customer support center for the community forum, documentation and special announcements.

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