---
title: "JobBOSS² Software Reviews, Demo & Pricing - 2026"
description: "Review of JobBOSS² Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/manufacturing/jobboss2-profile/"
page_type: "product"
language: "en"
---

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JobBOSS²

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Overview

[Reviews](https://www.softwareadvice.com/manufacturing/jobboss2-profile/reviews/)[Alternatives](https://www.softwareadvice.com/manufacturing/jobboss2-profile/alternatives/)

# JobBOSS² Review

Custom quote 3 plans

Wondering if JobBOSS² is right for your organization?

Our Job Shop Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

JobBOSS²

4.2

[(867)](https://www.softwareadvice.com/manufacturing/jobboss2-profile/reviews/)

Pricing

Pricing available upon request

### About JobBOSS²

JobBOSS² is a job shop management software designed for custom manufacturers and machine shops. It supports make-to-order manufacturers in industries such as fabrication, machining, screw production, tool and die, stamping, and spring manufacturing, offering flexibility for varied production processes.

The software includes an AI BOM builder that creates draft bills of materials from different file formats. It features scheduling tools with drag-and-drop calendar functionality. Job management tools convert quotes into production orders and track progress and efficiency. The inventory management feature monitors materials in real time, automates forecasting, and generates purchase orders when supplies are low. Quality management tools provide access to documents, track equipment calibration, and manage workflows from a centralized system.

The platform offers reporting tools with real-time analytics on customer and job profitability, comparing estimated and actual costs. It is cloud-based and includes ITAR compliance capabilities for secure data access. Mobile applications allow team members to track time and access system features remotely.

Do you work for JobBOSS²? [Manage this product listing](https://www.g2.com/products/jobboss2/claim_requests/new?auto=true)

Wondering if JobBOSS² is right for your organization?

Our Job Shop Software selection experts can help you in 15 minutes or less.

## JobBOSS² User Interface

## Popular JobBOSS² Alternatives

Main Product

JobBOSS²

4.2

[(867)](https://www.softwareadvice.com/manufacturing/jobboss2-profile/reviews/)

Ratings Breakdown

-   4.13Ease of use
-   4.11Value for money
-   4.36Customer support
-   4.02Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/)

4.2

[(1133)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.10Value for money
-   4.27Customer support
-   4.13Functionality

Pricing

Starting at $229.00 per month

Get Price

Alternative Product

[NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/)

4.2

[(2086)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/)

Ratings Breakdown

-   3.97Ease of use
-   3.86Value for money
-   3.82Customer support
-   4.22Functionality

Pricing

Available upon request

Get Price

Alternative Product

[MRPeasy](https://www.softwareadvice.com/manufacturing/mrpeasy-profile/)

4.5

[(173)](https://www.softwareadvice.com/manufacturing/mrpeasy-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.52Value for money
-   4.50Customer support
-   4.37Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[Redzone](https://www.softwareadvice.com/manufacturing/redzone-productivity-profile/)

4.9

[(286)](https://www.softwareadvice.com/manufacturing/redzone-productivity-profile/reviews/)

Ratings Breakdown

-   4.86Ease of use
-   4.67Value for money
-   4.84Customer support
-   4.79Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Stocksmith](https://www.softwareadvice.com/inventory-management/craftybase-profile/)

4.6

[(245)](https://www.softwareadvice.com/inventory-management/craftybase-profile/reviews/)

Ratings Breakdown

-   4.28Ease of use
-   4.49Value for money
-   4.71Customer support
-   4.41Functionality

Pricing

Starting at $49.00 per month

Get Price

## JobBOSS² Pros and Cons

We analyzed 867 verified reviews for JobBOSS² to find out what actual users really think.

Select to learn more

Intuitive And User-Friendly Interface

JobBOSS² is frequently described as user-friendly and straightforward, making daily tasks and navigation simple for most users. The interface is intuitive, and functions are easy to access, which helps teams manage operations efficiently without extensive technical experience.

Responsive And Knowledgeable Support

JobBOSS² offers a highly responsive customer support team with short hold times and knowledgeable representatives. Users appreciate the wide range of support tools, including online forums, tutorials, and direct assistance during implementation and troubleshooting. Support staff are praised for their ability to resolve issues quickly and provide tailored guidance.

Accessible Training And Quick Onboarding

Training resources for JobBOSS² include online videos, live classes, and a helpful knowledge base. Most users find the system intuitive and easy to learn, with new employees able to get up to speed in a short time. Peer-to-peer training and hands-on practice are often sufficient for effective onboarding.

Limited And Costly Report Customization

Reporting in JobBOSS² is often seen as difficult to interpret and lacking flexibility. Customizing reports typically requires extra fees or third-party tools, and exporting data to Excel can be cumbersome. Many users struggle to get the specific information they need without significant manual effort.

Cumbersome And Inflexible Document Handling

Document management in JobBOSS² presents challenges such as difficulty deleting records, limited integration with other programs, and time-consuming uploads. Users report issues with audit trails, revision tracking, and a lack of intuitive processes for editing or managing documents.

High Costs And Expensive Add-Ons

Many users find JobBOSS² expensive, with high initial costs, costly maintenance fees, and pricey additional licenses. Customization and support often require extra payment, making the software less accessible for smaller businesses or those with tight budgets.

## JobBOSS² Pricing and Plans

JobBOSS² has three plans. Silver, Gold, and Platinum are custom-priced.

Silver

Custom Quote Available

Silver plan includes:

-   ERP/Shop Management
-   Customer Management
-   Vendor Management
-   Inventory Management
-   Quoting Management
-   Order Management
-   Procurement/Purchasing/Receiving
-   Document Repository/Attachments
-   QuickBooks Integration
-   Training and Tutorials

Gold

Custom Quote Available

Gold plan includes:

-   Report Designer
-   Accounting: AR, AP, GL
-   Scheduling or Quality Management

Platinum

Custom Quote Available

Platinum plan includes:

-   Both Scheduling and Quality Control
-   Professional Services (Additional)

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does JobBOSS² pricing compare to alternatives?

Explore how JobBOSS²'s pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| JobBOSS²4.2[(867)](https://www.softwareadvice.com/manufacturing/jobboss2-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.1 |
| [Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/)4.2[(1,133)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/) | $229.00 /mo | Not available | Not available | 4.1 |
| [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/)4.2[(2,086)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) | Pricing available upon request | Not available | Not available | 3.9 |
| [MRPeasy](https://www.softwareadvice.com/manufacturing/mrpeasy-profile/)4.5[(173)](https://www.softwareadvice.com/manufacturing/mrpeasy-profile/reviews/) | $49.00 /user/mo | Available | Not available | 4.5 |
| [Redzone](https://www.softwareadvice.com/manufacturing/redzone-productivity-profile/)4.9[(286)](https://www.softwareadvice.com/manufacturing/redzone-productivity-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.7 |

JobBOSS²4.2[(867)](https://www.softwareadvice.com/manufacturing/jobboss2-profile/reviews/)

* * *

Starting price

Pricing available upon request

Free trial

Not available

Free version

Not available

Value For Money

4.1

-   [Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/)4.2[(1,133)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/)
    
    * * *
    
    Starting price
    
    $229.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.1
    
-   [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/)4.2[(2,086)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    3.9
    
-   [MRPeasy](https://www.softwareadvice.com/manufacturing/mrpeasy-profile/)4.5[(173)](https://www.softwareadvice.com/manufacturing/mrpeasy-profile/reviews/)
    
    * * *
    
    Starting price
    
    $49.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.5
    
-   [Redzone](https://www.softwareadvice.com/manufacturing/redzone-productivity-profile/)4.9[(286)](https://www.softwareadvice.com/manufacturing/redzone-productivity-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.7
    

## JobBOSS² Features

-   Popular features found in Job Shop
    
    Automated Scheduling
    
    Billing & Invoicing
    
    Bills of Material
    
    Inventory Tracking
    
    Job Tracking
    
    Order Management
    
    Purchasing & Receiving
    
    Quality Control
    
    Quotes/Estimates
    
    Supplier Management
    
-   More features of JobBOSS²
    
    Access Controls/Permissions
    
    Accounting
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Approval Workflow
    
    Audit Management
    
    Audit Trail
    
    Backorder Management
    
    Barcode/Label Management
    
    Barcode/Ticket Scanning
    
    Barcoding/RFID
    
    Batch Processing
    
    Billable Items Tracking
    
    Bill of Material Analysis
    
    Bill of Materials
    
    Bills of Lading
    
    BOM Creation
    
    Built-in Accounting
    
    Business Intelligence
    
    Business Process Automation
    
    Calendar Management
    
    Capacity Management
    
    Capacity Planning
    
    Catalog Management
    
    Collaboration Tools
    
    Color Codes/Icons
    
    Communications Management
    
    Contact Database
    
    Contact Management
    
    Corrective and Preventive Actions (CAPA)
    
    Cost Analysis
    
    Cost Estimating
    
    Cost-to-Completion Tracking
    
    Cost Tracking
    
    CRM
    
    Customer Database
    
    Customer History
    
    Customer Management
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Custom Pricing Rules
    
    Dashboard
    
    Data Analysis Tools
    
    Data Collection
    
    Data Import/Export
    
    Data Visualization
    
    Defect Tracking
    
    Delivery Tracking
    
    Demand Forecasting
    
    Discount Management
    
    Dispatch Management
    
    Document Coding & Control
    
    Document Management
    
    Document Storage
    
    Document Templates
    
    Email Management
    
    Enterprise Asset Management
    
    Equipment Maintenance
    
    ERP integration
    
    Estimating
    
    Expense Tracking
    
    Financial Analysis
    
    Financial Management
    
    Forecasting
    
    For Metal Fabrication
    
    For Small Businesses
    
    Gantt Chart
    
    Gantt/Timeline View
    
    General Ledger
    
    Historical Reporting
    
    HR Management
    
    Inspection Management
    
    Integrated Business Operations
    
    Inventory Auditing
    
    Inventory Control
    
    Inventory Management
    
    Inventory Optimization
    
    Inventory Replenishment
    
    Invoice Management
    
    Invoice Processing
    
    Item Management
    
    Job Costing
    
    Job Management
    
    Job Scheduling
    
    KPI Monitoring
    
    Label Printing
    
    Labor Cost Reporting
    
    Lot Tracking
    
    Maintenance Management
    
    Maintenance Scheduling
    
    Manufacturing Inventory Management
    
    Manufacturing Planning
    
    Material Requirements Planning
    
    MES
    
    Mobile Access
    
    Monitoring
    
    Multi-Currency
    
    Multi-level BOM
    
    Multi-Location
    
    Nonconformance Tracking
    
    Order Fulfillment
    
    Ordering Automation
    
    Order Processing
    
    Order Routing
    
    Order Tracking
    
    Overrun Reporting
    
    Packaging
    
    Parcel Shipping
    
    Parts Management
    
    Percent-Complete Tracking
    
    Performance Metrics
    
    Planning Tools
    
    Preventive Maintenance
    
    Price and Cost Calculations
    
    Price/Margin Management
    
    Pricing and Cost Calculations
    
    Pricing Management
    
    Prioritization
    
    Process Control
    
    Product Identification
    
    Product Information Management
    
    Production Cost Tracking
    
    Production Management
    
    Production Scheduling
    
    Production Tracking
    
    Progress Reports
    
    Project Billing
    
    Projections
    
    Project Management
    
    Project Scheduling
    
    Project Time Tracking
    
    Project Tracking
    
    Proposal Generation
    
    Purchase Order Management
    
    Purchasing Reports
    
    Quality Management
    
    Raw Material Tracking
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Receipt Management
    
    Reminders
    
    Reorder Management
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Requirements Management
    
    Requisition Management
    
    Resource Allocation
    
    Resource Management
    
    Resource Scheduling
    
    Returns Management
    
    Routing
    
    Sales Management
    
    Sales Order Management
    
    Sales Reports
    
    Scenario Planning
    
    Scheduling
    
    Search/Filter
    
    Serial Number Tracking
    
    Shipment Price Calculation
    
    Shipment Tracking
    
    Shipping Labels
    
    Shipping Management
    
    Shop Floor Management
    
    Single-level BOM
    
    SKU/UPC Codes
    
    Special Order Management
    
    Spend Analysis
    
    Spend Management
    
    Supplier Quality Control
    
    Supply Chain Management
    
    Surveys & Feedback
    
    Task Management
    
    Task Scheduling
    
    Template Management
    
    Third-Party Integration
    
    Third-Party Integrations
    
    Time & Expense Tracking
    
    Timesheet Management
    
    Time Tracking
    
    Traceability
    

## JobBOSS² Integrations

QuickBooks Online Advanced

Integration rated undefined from -1 review

Codeless Platforms - BPA Platform

Integration rated undefined from -1 review

Net1

Integration rated undefined from -1 review

FedEx Ship Manager

Integration rated undefined from -1 review

AutoCAD

Integration rated undefined from -1 review

SolidWorks Premium

Integration rated undefined from -1 review

See all 13 integrations

## JobBOSS² User Reviews

## JobBOSS² customer ratings

- Overall rating: 4.2/5
- Total reviews: 867

### Rating distribution

- 5 stars: 447 reviews (52%)
- 4 stars: 307 reviews (35%)
- 3 stars: 63 reviews (7%)
- 2 stars: 25 reviews (3%)
- 1 star: 25 reviews (3%)

### Secondary ratings

- Ease of use: 4.1/5
- Value for money: 4.1/5
- Customer support: 4.4/5
- Functionality: 4.0/5

---

### Solid Manufacturing Management Solution

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Construction
- Company size: 2-10 employees
- Product usage: less than 1 year · weekly
- Reviewed: September 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with JobBOSS² has been positive. It helps streamline manufacturing, job management, orders, and supplier information. There is a learning curve and occasional issues, but overall it’s a useful and reliable system

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

What I like most about JobBOSS² is that it provides good value for the money by bringing so many manufacturing functions together in one system. It’s fairly easy to use once you get familiar with the interface, and the customer support has been helpful when questions or issues come up. The software does a good job managing the manufacturing process, from planning and scheduling jobs to keeping track of production progress. Order management is also well organized, making it easier to stay on top of customer orders and deadlines. I also like the vendor and supplier management features because they help keep purchasing information, supplier details, and related activities organized in one place. Overall, it helps streamline day-to-day operations and gives us better visibility across the business. Bugs and issues have been relatively manageable and haven’t significantly affected our overall experience

#### Cons

The biggest drawback with JobBOSS² is that it can take some time to learn, especially for new users who aren’t familiar with manufacturing software. Some features and workflows could be more intuitive, and navigating between different areas can occasionally feel like it takes more steps than necessary. There can also be occasional bugs or minor performance issues that require troubleshooting. The system offers a lot of functionality, but getting everything set up and configured properly can take time and training. Overall, while it’s a useful platform, the learning curve and occasional technical issues are the areas I like least.

---

### Manages everything! Great Platform!

- Overall rating: 5/5
- Reviewer: Kate L.
- Industry: Machinery
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have experience using JobBOSS² to support manufacturing operations by managing quotes, customer information, job tracking, inventory, and production workflows. I used the system to monitor job status, access real-time information, and help ensure projects moved efficiently from quoting through production. Overall, I found JobBOSS² to be a valuable ERP system that improved organization, streamlined processes, and provided greater visibility into manufacturing operations.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I liked most about JobBOSS² was its ability to manage the entire manufacturing process in one system. It made it easy to track quotes, jobs, inventory, scheduling, and customer information, which improved communication across departments and increased visibility into production. I also appreciated the real-time reporting and job tracking features, which helped monitor progress, identify bottlenecks, and make informed decisions.

#### Cons

One aspect I liked least about JobBOSS² was that some workflows required multiple steps to complete, which could be time-consuming. The interface can also feel dated in certain areas, and generating or customizing reports sometimes required additional setup or training. While it is a powerful ERP system, it takes time for new users to become fully proficient.

---

### User Friendly and Easy to Navigate

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Machinery
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: October 2024
- Review source details: This review was submitted organically. No incentive was offered

JobBOSS² is very user friendly and easy to navigate. It's fast and easy to use - there's no buffering, and we like that the system is web based.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Estimating is great. Shipping and Purchasing are great. Inventory Control is great.

#### Cons

Scheduling can be difficult to figure out, but we are working on that. Also, the Accounting can be a little wonky sometimes in how it integrates with QuickBooks.

---

### "Functions as designed!"

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Building Materials
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: January 2024
- Review source details: This review was submitted organically. No incentive was offered

It has been the worst implementation in my 45 years of implementing manufacturing software systems. Our customer service rep is late or non responsive to our inquiries about the software. Software is very limited on flexibility adapting to a company's industry needs.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Not much so far, functionality is very minimal and rigid.

#### Cons

Lack of product development. Haven't seen a single meaningful software improvement in over 5 years. Constantly being told the software is working as it was designed.

---

### Complete company software

- Overall rating: 5/5
- Reviewer: Michael M.
- Industry: Construction
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: May 2024
- Review source details: This review was submitted organically. No incentive was offered

The customer support was great while implementing the software and after implementation of the software. The software exceeded our expectations.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ease of quoting parts for customers was decreased substantially. Real time reporting of the work flow in production. The ability to connect with the system offsite to give customers answers about their orders while meeting with them.

#### Cons

There was a lot of data entry that had to be done to get the system working correctly for our company.

---

### ERP to Production

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Machinery
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: September 2022
- Review source details: This review was submitted organically. No incentive was offered

the software can work fine, but you need to get help to make the upgrades and keep the new versions working. the acount person gives a great help to keep the relationships.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

The software can handle all the process in your facilities from sales to delivery to the customer. form SO to the customer, pass throug jobs (WO) and invoices to delivery product. it handle fine partial delivery so it can be accurate all invoices.

#### Cons

once you have all modules set up. it can work. but you need to get assistance from an partner to get all the information and help to set up all the process. it can't be set by yourself.

---

### Excellent Product

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Industrial Automation
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: July 2021
- Review source details: This review was submitted organically. No incentive was offered

We are happy with the software and look forward to the future. The consistent upgrades are promising and encourage users to stay, but we hope that the price does not go up exponentially with the merger with ECI.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software is powerful and easy to use a majority of the time. Support is helpful and readily available. We use E2/Jobboss2 for all of our estimating, order management, quoting, purchasing, scheduling, and more. After 6 years with the software it is definitely sustainable and a needed tool in our shop.

#### Cons

The homepage user interface is difficult to look at. There is a lack of customization options concerning fonts, text size, etc. Right now we have to use third party extensions to try and adjust fonts so some of our users can read the text properly. These extensions tend to cause problems with the logos so navigating becomes a little more difficult if you aren't familiar with where the buttons are. Implementing higher contrast homescreens would be beneficial and/or having an ingrained option for text size customization.

---

### Designed to meet the needs of a job shop environment

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Higher Education
- Company size: 201-500 employees
- Product usage: less than 1 year · daily
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I liked the fact JobBOSS² allows me to follow the job status in real-time from the work center update. I can easily tell which workstation is behind or ahead of the schedule and mobilize resources to ensure timely deliveries which there was no way I could do in the past.

#### Cons

The reporting tool lacks flexibility in a way that allows me to go through multiple jobs with similar material or customer group. For instance, when I wanted to run a profitability report per each of the related customers, I had to export and then combining outside.

---

### Offered accurate job costing which helped in increasing our margins

- Overall rating: 4/5
- Reviewer: Jhonny D.
- Industry: Construction
- Company size: 501-1000 employees
- Product usage: less than 1 year · weekly
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I believe it was a significant upgrade in terms of the job costing accuracy for our company. It also allows for the tracking of materials and hours in order by order to find which orders are consuming the most time. I have been able to assess which jobs are inimical to margins and make correct estimations in that respect.

#### Cons

I noticed that it was somewhat limited on the part variation when it came to vendors. We are often unable to distinguish new revisions of parts from the same supplier unless we enter new part numbers for them, which only increases the amount of data we enter on our end.

---

### Cumbersome, Clunky, One-Size-Does Not Fit All ERP Software

- Overall rating: 2/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Mechanical or Industrial Engineering
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: December 2018
- Review source details: This review was submitted organically. No incentive was offered

I've been working with Shoptech for just over a year and gave it my best effort. We have implemented many work arounds to try and work within the forced system. However, there are glaring issues around each corner and fixes are painfully slow to be implemented. Although the software is cloud-based there are many features of a cloud based software that are not being utilized. For example, records do not save until the user clicks save (standard cloud based software packages retain the information as the user updates it).

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

The concepts at a very high level are good. The modules and work flow make sense in general. The basic concepts are all good and at the core are what is needed out of an ERP system.

#### Cons

Where to start... 1. The number of clicks to accomplish a simple task is unreal and extremely time consuming. 2. Lack of customization - each company is very different in operation yet all are forced into a solution that does not work for all. Simple issues such as the way tables are viewed are forced by Shoptech and not able to be customized. 3. Customer service - Many issues raised by the online community are classified as "oversights" and not as defects as a result nothing is done to correct them 4. Slow improvements - The community can request enhancements to the software, yet this are very slow to be implemented (if at all). 5. Outdated - many features are copied over from old outdated software and not likely to change anytime soon as they attempt to keep the new cloud based software inline with the older software packages

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