--- title: "JobBOSS² Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of JobBOSS². Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if JobBOSS² is a good fit for you!" source_url: "https://www.softwareadvice.com/manufacturing/jobboss2-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Manufacturing Accounting Software](https://www.softwareadvice.com/manufacturing/financial-accounting-software-comparison/) / [JobBOSS²](https://www.softwareadvice.com/manufacturing/jobboss2-profile/) / JobBOSS² Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/manufacturing/jobboss2-profile/) Reviews [Alternatives](https://www.softwareadvice.com/manufacturing/jobboss2-profile/alternatives/) # JobBOSS² User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 866 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.4/5 - Value for money: 4.1/5 - Functionality: 4.0/5 ### Rating distribution - 5 stars: 447 reviews (52%) - 4 stars: 306 reviews (35%) - 3 stars: 63 reviews (7%) - 2 stars: 25 reviews (3%) - 1 star: 25 reviews (3%) ### Most mentioned pros - We appreciate its features for quoting, order processing, scheduling, inventory management, job tracking, and invoicing, among others. - Other systems provide more digital based solutions that provide faster results more efficiently. When we voiced to them that we were switching to a new provider, they told us to get everything in order in one week and then shut down our subscription until we pay for a year contract for just 3 users. - I was able to take our shop to another level and improve overall performance and keep jobs on track so much easier. ### Most mentioned cons - Also, it does not allow other users to see my work, still resetting to the default every time. - We had some custom code written to accommodate this, but is still not functioning properly for us. - I don't like that there is no integration to my local hard drive at the shop. ## JobBOSS² customer reviews Showing reviews 1-25 of 866 (page 1). ### User Friendly and Easy to Navigate - Overall rating: 4/5 - Reviewer: Brian S. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered JobBOSS² is very user friendly and easy to navigate. It's fast and easy to use - there's no buffering, and we like that the system is web based. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Estimating is great. Shipping and Purchasing are great. Inventory Control is great. #### Cons Scheduling can be difficult to figure out, but we are working on that. Also, the Accounting can be a little wonky sometimes in how it integrates with QuickBooks. --- ### Manages everything! Great Platform! - Overall rating: 5/5 - Reviewer: Kate L. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have experience using JobBOSS² to support manufacturing operations by managing quotes, customer information, job tracking, inventory, and production workflows. I used the system to monitor job status, access real-time information, and help ensure projects moved efficiently from quoting through production. Overall, I found JobBOSS² to be a valuable ERP system that improved organization, streamlined processes, and provided greater visibility into manufacturing operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about JobBOSS² was its ability to manage the entire manufacturing process in one system. It made it easy to track quotes, jobs, inventory, scheduling, and customer information, which improved communication across departments and increased visibility into production. I also appreciated the real-time reporting and job tracking features, which helped monitor progress, identify bottlenecks, and make informed decisions. #### Cons One aspect I liked least about JobBOSS² was that some workflows required multiple steps to complete, which could be time-consuming. The interface can also feel dated in certain areas, and generating or customizing reports sometimes required additional setup or training. While it is a powerful ERP system, it takes time for new users to become fully proficient. --- ### "Functions as designed!" - Overall rating: 1/5 - Reviewer: Keith B. - Verified reviewer: Yes - Industry: Building Materials - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered It has been the worst implementation in my 45 years of implementing manufacturing software systems. Our customer service rep is late or non responsive to our inquiries about the software. Software is very limited on flexibility adapting to a company's industry needs. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Not much so far, functionality is very minimal and rigid. #### Cons Lack of product development. Haven't seen a single meaningful software improvement in over 5 years. Constantly being told the software is working as it was designed. #### Reasons for choosing JobBOSS² Sales oversold their product and we feel stuck now. #### Reasons for switching to JobBOSS² For the job shop manufacturing functionality. But the --- ### Designed to meet the needs of a job shop environment - Overall rating: 4/5 - Reviewer: Henrijs R. - Verified reviewer: Yes - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I liked the fact JobBOSS² allows me to follow the job status in real-time from the work center update. I can easily tell which workstation is behind or ahead of the schedule and mobilize resources to ensure timely deliveries which there was no way I could do in the past. #### Cons The reporting tool lacks flexibility in a way that allows me to go through multiple jobs with similar material or customer group. For instance, when I wanted to run a profitability report per each of the related customers, I had to export and then combining outside. --- ### Offered accurate job costing which helped in increasing our margins - Overall rating: 4/5 - Reviewer: Jhonny D. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I believe it was a significant upgrade in terms of the job costing accuracy for our company. It also allows for the tracking of materials and hours in order by order to find which orders are consuming the most time. I have been able to assess which jobs are inimical to margins and make correct estimations in that respect. #### Cons I noticed that it was somewhat limited on the part variation when it came to vendors. We are often unable to distinguish new revisions of parts from the same supplier unless we enter new part numbers for them, which only increases the amount of data we enter on our end. --- ### Jobboss2 made our business grow. - Overall rating: 5/5 - Reviewer: Jeff M. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered I was able to take our shop to another level and improve overall performance and keep jobs on track so much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexible and affordable. Able to keep track of jobs and inventory very easily. Track job progress on next level. #### Cons I'll have to let you know when i find something. --- ### 10/10 Would Recommend JobBOSS² - Overall rating: 5/5 - Reviewer: Melv B. - Verified reviewer: Yes - Industry: Machinery - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered JobBOSS² very much helps us with inventory and keeps that cost effective for us. The job traveler and going out into the shop is very handy to put any information we want on there. For all of our users, everyone is bought in and likes using this system a lot. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros #1 - We really like how robust JobBOSS² is and how much it covers for us. Also, with so many features and capabilities, it is also very customizable and allows us to change just about anything we want. I used to use JobBOSS and am really enjoying the improved experience with JobBOSS². Next, the regular updates are fantastic, keeping us up to date with the newest features and enhancements of JobBOSS². Lastly, we love that we can run the system on either Windows or Mac computers. #### Cons With order processing and looking at our order list, when we want to order by job or order number, the saving remains at a default setting. When we customize this, it does not save over time. When we leave the system, it goes back to the default settings. Also, it does not allow other users to see my work, still resetting to the default every time. --- ### 5 Stars for JobBOSS² - Overall rating: 5/5 - Reviewer: Robert A. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, the system is reliable and doesn't go down - I don't lose important things that I keep in the system very often. It works for what I need it to do. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We really like the structural layout of JobBOSS². It is repetitive in how it's laid out, so the logic and flow of the system is very intuitive. #### Cons While the system worked very well for us as our one single company, we have had some complications with bringing newly acquired businesses onto the system. We had some custom code written to accommodate this, but is still not functioning properly for us. We cannot easily combine multiple companies into the system. --- ### We Love JobBOSS² - Overall rating: 4/5 - Reviewer: Brandan L. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, JobBOSS² works very good for us. The capability of this ERP is awesome. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros JobBOSS² is easy to use. It's very flexible and user friendly. Also, it is easy to bring new employees onto the system, teach them how to use it, and quickly get them using the system effectively. #### Cons One of our integrations is not syncing up properly - we're struggling to get the data points over from Paperless Parts into the system. Also, there seems to be a ceiling on scalability with the number of parts of our products, as some have 600 or 700 components - this can be difficult to manage. --- ### Cumbersome, Clunky, One-Size-Does Not Fit All ERP Software - Overall rating: 2/5 - Reviewer: Michael B. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered I've been working with Shoptech for just over a year and gave it my best effort. We have implemented many work arounds to try and work within the forced system. However, there are glaring issues around each corner and fixes are painfully slow to be implemented. Although the software is cloud-based there are many features of a cloud based software that are not being utilized. For example, records do not save until the user clicks save (standard cloud based software packages retain the information as the user updates it). #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The concepts at a very high level are good. The modules and work flow make sense in general. The basic concepts are all good and at the core are what is needed out of an ERP system. #### Cons Where to start... 1. The number of clicks to accomplish a simple task is unreal and extremely time consuming. 2. Lack of customization - each company is very different in operation yet all are forced into a solution that does not work for all. Simple issues such as the way tables are viewed are forced by Shoptech and not able to be customized. 3. Customer service - Many issues raised by the online community are classified as "oversights" and not as defects as a result nothing is done to correct them 4. Slow improvements - The community can request enhancements to the software, yet this are very slow to be implemented (if at all). 5. Outdated - many features are copied over from old outdated software and not likely to change anytime soon as they attempt to keep the new cloud based software inline with the older software packages --- ### JobBOSS² - 10 Out of 10 Recommendation - Overall rating: 4/5 - Reviewer: Jerome W. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered JobBOSS² is easy to use. Overall, we would like more tech support if we have an issue, and to work through the issue right away. We want to move fast and solve problems. However, sometimes it takes longer than we would like. Luckily, we can troubleshoot a lot of issues and figure it out ourselves. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros JobBOSS² is very easy to navigate. Overall, it is a very simple system and feels natural to learn and get familiar with the interface. #### Cons It is quite expensive for us. Also, we would like to see a more easily viewable dashboard for scheduling and job status - where a job is currently at, and having easy access to this information. More graphs and charts would be useful. --- ### Our Business is Better with JobBOSS² - Overall rating: 4/5 - Reviewer: Wayne W. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered We use JobBOSS² every day and our business is better off using the software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros JobBOSS² makes it very fast to get work done as compared to other softwares, There are fewer steps required to complete the work that needs to be done. We like the functionality of the system and we use it every day effectively. #### Cons Sometimes the system is not as interconnected as I would like it to be. I want the system to speak to every aspect of the ERP to be fully connected. --- ### Jobboss2 for Metal Manufacturing - Overall rating: 4/5 - Reviewer: Joel D. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered We've been using some form of this program the 11yrs I've been with this company. In that time, I haven't had any major headaches with this program. The UI seems good. There is room for minor quality of life improvements, but overall I'm satisfied with it. I believe these minor issues can be cleared up with future updates. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This program allows us to manage our parts, all the way from quoting, to shipping and billing. Once you learn the system, there is a lot of information available that allows you to track, schedule, and make sure your products follow all of your customers requirements. If you fully utilize what's available, you have a lot of information available to you, to make your business efficient and make sure you're making a profit on your parts. #### Cons There is some chunkiness to the program. There are things that take more steps than necessary to find the information you need. There are some things that you can double click, and it redirects you to a different area of the program, which is good. Other things, you not only can't double click on, but it doesn't allow you to copy, necessitating manually writing it down and navigating to the other part of the program. There are a few other features I'd like to see. Things that should be available, but haven't been implemented. I feel all of these issues can be solved with future quality of life updates. --- ### JobBOSS2 is a very user friendly product. - Overall rating: 5/5 - Reviewer: James P. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been using JobBOSS2 (and its predecessor ShopTech E2) for 16+ years. It has served our needs extremely weel and for job shop software that is on the market today, it does its job very well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Modules that flow together easily. Also the ability to track clock in/clock out times and amount of time spent on jobs is so simple even someone that does not posses basic computer skills can use the product. #### Cons In some areas it is very rigid and does not allow flexibility you would expect from a mid-teir package. #### Reasons for choosing JobBOSS² Other products, while on the surface appeared to fit our needs, when put to the test, fell short by a wide margin from allowing us to run our business as we needed to. #### Reasons for switching to JobBOSS² SIMEX was a gigantic beast that did not server our needs well at all. The switch was made in 2006 and that was 10 years before I arrived, so I do not know the exact reasons that the switch was made, but usability was a big factor from what I am told. --- ### Job Shop for Manufacturing - Overall rating: 4/5 - Reviewer: Ryan H. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Overall I think the software is a great entry level ERP that can allow a business to quickly understand their costs and find avenues for improvement. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros JobBOSS2's simple web-based approach makes the software highly accessible and easy to use. The setup is relatively straightforward and allows users to quickly get in tune with their business. #### Cons The web application can be finicky and will occasionally log you out without warning, and the inventory module is not very intuitive or conducive for precise inventory control. #### Reasons for choosing JobBOSS² We chose JobBOSS2 because of its simple design and how quickly we could implement the software in our business. --- ### Okay Operations Management, Terrible Customer Service - Overall rating: 3/5 - Reviewer: Ben M. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered We feel the system itself is ok, but outdated for today's market. Other systems provide more digital based solutions that provide faster results more efficiently. When we voiced to them that we were switching to a new provider, they told us to get everything in order in one week and then shut down our subscription until we pay for a year contract for just 3 users. So while their system does have potential to grow, it feels they do not value their customers, no matter how loyal they have been. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros It allowed us to manage orders throughout the facility using paper-based job travelers. We also ran our invoicing and logistics through it as well. #### Cons The system was very inflexible and could not change with the company. Training new users was also difficult. The customer service is almost non-existent. It was always very difficult to find out how to get a hold of someone if there was a question or issue. --- ### Inventory Control - Spot On - Overall rating: 4/5 - Reviewer: Shaun V. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered In the 8 months of using JobBoss, there was a certain learning curve as with all new software, learning how tasks are stacked to certain functionalities. Once that is learned, you can easily find what it is you are looking for. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The detailed control of purchases based on past purchases/cost/vendor to have it flow back into the job bidding process to insure we are keeping on top of making sure we properly bid on work. Making purchases based on specific job requirements/needs is paramount to minimizing overhead that might get stuck in "stock" and left as an unknown costing thousands in underutilized inventory dollars. #### Cons The difficulty in finding and/or tagging documents to certain jobs that might help the manufacturing process. This might be based on how your company uses related drawings or details for bids that might be won. --- ### Room for Improvement and Poor Onboarding support - Overall rating: 3/5 - Reviewer: Chris S. - Verified reviewer: Yes - Industry: Defense & Space - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Dissatisfied and disappointed. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Interface is user friendly and visually appealing. A lot of potential. #### Cons Limitations on customizing views, terrible implementation support, tremendous lack of technical support. Editing an order "freezes" it so if a PO is cut for material on that order, it causes a glitch. Customizing reports is not the easiest, and could be easier. Worst part so far has been trying to get technical assistance with the system. You will have to invest a lot of your own time to figure it out without help. #### Reasons for switching to JobBOSS² Needed to get an ERP. --- ### E2 Has Brought Amazing Efficiency to our Company - Overall rating: 5/5 - Reviewer: Anne H. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Efficiency, time saving, and error reduction are the main contributions this system has brought to our business. The error reduction is found in only having to enter information one time, and having that follow through in all of the processes, even on our Open Order Summary. If an initial error is made, it can be corrected at the source and the other paperwork corrected or re-generated. The efficiency and time-savings are self evident in what I've already said. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros E2 has really helped us streamline all of our processes: from initially purchasing, through receiving, invoicing, check writing on the AP side; to processing POs from customers, generating orders, travelers, packing lists, and invoicing on the AR side. I can't imagine going back to what we did before! In the E2 system, once a part number/PO is entered, all of that information travels through all of the processes and handling of that item. No more repeated entries, with that time consumption and potential for error--one entry and you are done!--the processing of the PO or part number then goes through the whole shop and out the door. And I am not even including the ease of quoting and routing, which is less in my area of work, but is the area where most parts "begin" their life with us. E2 takes these parts all the way through, including the generating of Return Authorizations and credits when those are needed, in a seamless way. #### Cons Honestly, I can't think of any significant cons. We have had the occasional glitch or problem with usage, and there are some areas where I wish we could use the system even more, but for the massive amount of work we do use it for, it is excellent! --- ### E2 Team - Overall rating: 4/5 - Reviewer: Tabatha S. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered E2 ShopTech has a great team to work with when your troubleshooting. If they can not find the answer they will make a copy of your database and find the answer and let you know the results. [SENSITIVE CONTENT HIDDEN] proved this to me on my last ticket sent in. Thank you for all your help troubleshooting the cost report vs the inventory stock amount. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy use for an ERP System. I enjoy all the help and support when I was leaning this software a few years ago. the transition from the old software to the new software was very easy. Your team is very helpful when teaching others how to use the software. The classes are a huge help. Thank you. #### Cons I could see improvement in offering the old live classes in the old E2 software. My old job, I used the old software then transitioned my team to the new we based software. Now, I am back using the old software until I move them to the web based software, and the classes are only in the new web based software, so it is difficult to teach a new team how to use this software when the video's only show the new web based version. #### Reasons for choosing JobBOSS² An ERP all in one system and the tech support option for help. --- ### E2 Shop System Review - Overall rating: 5/5 - Reviewer: Nick E. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. See my answer under "Pros". #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is very easy to learn and the interface is extremely easy to navigate. The modules provided exactly mirror the processes in our business so almost every part of the software is applicable to our day to day operations. Having our business data archived, accessible and organized has sped up and simplified many of the tasks that used to take much longer. Estimates are now completed much faster and processes such as material receiving, shipping or the production of purchase orders for our vendors have become standardized and much easier to do. The time savings and insights into our business / production processes have made us more competitive and our customers (especially our larger industrial customers) see value in the advantages we've gained from the software. #### Cons The one part of the software that we find of little value is scheduling. This may not be the case for other users but as a job shop we've found that the scheduling module simply doesn't work with the realities of our production processes. #### Reasons for choosing JobBOSS² We liked the simplicity of the E2 product and thought the features it offered were the right fit for our business. Other products we looked at seemed over complicated for what we were trying to accomplish. We also felt comfortable with our E2 representative and as an IT person I felt confident in the abilities of the technical support people we worked with. --- ### JobBoss - Simple enough but still lots of horsepower for a smaller job shop - Overall rating: 4/5 - Reviewer: Brian B. - Industry: Electrical/ Electronic Manufacturing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I came on board with my employer in October 2014. They had been using JobBoss for over 10 years. With my ERP background, I quickly discovered that my employer wasn't taking advantage of many of the available utilities, including the Scheduling module. Within 3 months I had all 30 of our machining centers, plus all of the secondary resources and operations, set up and testing completed. Routings were stripped back and rebuilt with proper resource requirement setups to ensure proper scheduling of work and proper timing and load representation. Shift and holiday calendars were constructed properly. We turned on Scheduling in February 2015. With the first pass of the global scheduler (running infinite loading and allowing schedules in the past) we came out with a past-due backlog of some 4000 hours. After updating job progress on about 150 jobs, realigning a few things and making some setup tweaks, we realized that we were still over 2000 hours past due. However, we now had the theoretical start and end dates to work with, we could time materials properly, and could graph our loads to see what we were doing to ourselves with our booking practices. Since then, we have improved our utility of the system across the board. Raw material and finished goods inventories are accurate, so we can now use the Material Planning functionality. Raw material issues due to planning are non-existent. PO's for outside processing are now accurately priced, timed, and generated straight from the job routing. Use of Picks, Transfers, and Extra Quantities have given our inventory transactions full transparency. I look forward to Unite 2017 when I can see hands-on what other companies are doing to tap this system's potential! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Simple navigation, use of Favourites shortcuts, level of complexity is perfect for smaller organizations. #### Cons Would like to be able to access more information directly from the Job (ie from an outside process, be able to access the Purchase Order that is linked to it). --- ### Need a software to manage your shop? Keep shopping! - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Aviation & Aerospace - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our company has had this program for over 2 years now and we are yet to officially roll it out for company wide use because the administrators are still figuring out how to "make it work" for us. Weird update glitches have prevented the scheduling module from being usable. There is always a new functional gap being discovered, that support will create a patch to fix. Weird interface behavior like requesting an action met with no response or dialog box to explain why. Oh and when you open the program, make sure you click the green check mark and don't just hit your enter key. The program will just disappear and you will be left wondering why it is taking so long to open. Or sometimes it opens anyway. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The best part of this software is the ability to integrate inventory, invoices, shipping and work travelers in one place. #### Cons The interface is awkward, and the functionality of the interface is not intuitive. Actions like "F2" are swapped with a right click of the mouse, or double click at random in different screens. To be able to check the status of an inventory item while in a job window requires opening another instance of the program. --- ### Lisa T.'s review - Overall rating: 4.5/5 - Reviewer: Lisa T. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: April 2012 - Review source details: This review was submitted organically. No incentive was offered We are a small third-generation custom sheet metal fabrication shop that has garnered a reputation for high quality, honest work, and trying to help all of our customers meet their increasingly shorter delivery times. Before E2 Shop System, we were using an outdated custom-written software for the Mac and updating that software into the 21st century was proving difficult and expensive. One day I received a mailer from ShopTech that said ''Are you controlling your shop, or is it controlling you?'' I thought to myself 'Isn't that the truth!!' So I called the number and talked to Greg in sales and after much consideration, we made the leap to the windows-based E2. It took approximately one year to fully migrate over to E2 once all the new hardware was set-up. I believe it could have been faster if we had an actual IT person. That being said, I'm not trained in IT, nor had much experience with Windows, but E2 was fairly easy to set up. It does take some getting used to, mostly because people are used to other software and have to make the mental switch, but once you figure out how everything ties in together, it's easy. The tech support staff was fantastic in helping me set up a windows server and they connected me with another customer that had done the same thing, which was extraordinarily helpful. We still use our Macs, but we LOVE E2 Shop System! My father even prefers the quoting method of E2 to the old custom program! It has allowed us to improve turn-around times on jobs and eliminated the constant bother of trying to figure out where jobs were in process in the shop. It has also improved our billing process; simplifying many tasks. It takes about 5 minutes to run the month end pdf reports for the accountant, vs an entire day of sorting actual paper in the old system. Everything is tied together and searching the system for just about anything is super-easy. I have customers call me all the time to look up information for them that they can't even find in their own systems. Our shop floor employees love being able to see what job they are clocked in on and eventually they will be able to know what job they should work on next. I haven't had time yet to delve into the wealth of data to analyze and quantify the exact benefit of E2, but just from our books, we can tell a marked increase in revenue, and we now can tell the actual real-time cost of jobs, rather than waiting until the next day's import. We have yet to harness it's full potential, since we are so small and focused on production, but there's only one way to go from here....up!!! Thank you SO MUCH to Janelle, Corey, Melissa, Greg and the rest of the ShopTech team that has helped me over the years. You have no idea how fantastic it is to call tech support and get the same, friendly, English-speaking, and knowledgeable people every time. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 --- ### Excellent for job shops - Overall rating: 5/5 - Reviewer: Clinton B. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered I ran my business for the first year keeping everything in spreadsheets and building it as I went. Much of it was very disorganized. E2 allowed me to get all of my part numbers and material information into a database while being able to route and price and the same time. It also streamlined the processes of creating quotes, processing orders, processing shipments, and creating invoices by having it all integrated with the database. It has saved me countless hours of typing/copying in spreadsheets #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The database and pricing system are set up perfectly for the type of work I do: small-run, custom product manufacturing. #### Cons It can be have a slight lag if the internet connection is less than optimal #### Reasons for choosing JobBOSS² The pricing was affordable and the product was exactly what my business needed. ## More reviews [Next reviews](https://www.softwareadvice.com/manufacturing/jobboss2-profile/reviews/?page=2) --- JobBOSS² Reviews, Pros and Cons - 2026 Software Advice