--- title: "JobBOSS² Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of JobBOSS². Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if JobBOSS² is a good fit for you!" source_url: "https://www.softwareadvice.com/manufacturing/jobboss2-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Job Shop Software](https://www.softwareadvice.com/manufacturing/job-shop-software-comparison/) / [JobBOSS²](https://www.softwareadvice.com/manufacturing/jobboss2-profile/) / JobBOSS² Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/manufacturing/jobboss2-profile/) Reviews [Alternatives](https://www.softwareadvice.com/manufacturing/jobboss2-profile/alternatives/) # JobBOSS² User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 867 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.4/5 - Value for money: 4.1/5 - Functionality: 4.0/5 ### Rating distribution - 5 stars: 447 reviews (52%) - 4 stars: 307 reviews (35%) - 3 stars: 63 reviews (7%) - 2 stars: 25 reviews (3%) - 1 star: 25 reviews (3%) ### Most mentioned pros - I have experience using JobBOSS² to support manufacturing operations by managing quotes, customer information, job tracking, inventory, and production workflows. - Overall, I found JobBOSS² to be a valuable ERP system that improved organization, streamlined processes, and provided greater visibility into manufacturing operations. - We appreciate its features for quoting, order processing, scheduling, inventory management, job tracking, and invoicing, among others. ### Most mentioned cons - Other things, you not only can't double click on, but it doesn't allow you to copy, necessitating manually writing it down and navigating to the other part of the program. - We had to do one job at a time: extract/download. When we gave the 30-day notice to discontinue our month-to-month service, we were told we missed the cut-off to cancel and would have to pay ten more months. - We flew in their 1:1 trainer at $1200 per day, and even he could not get the QuickBooks integration to download correctly. ## JobBOSS² customer reviews Showing reviews 1-25 of 867 (page 1). ### User Friendly and Easy to Navigate - Overall rating: 4/5 - Reviewer: Brian S. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered JobBOSS² is very user friendly and easy to navigate. It's fast and easy to use - there's no buffering, and we like that the system is web based. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Estimating is great. Shipping and Purchasing are great. Inventory Control is great. #### Cons Scheduling can be difficult to figure out, but we are working on that. Also, the Accounting can be a little wonky sometimes in how it integrates with QuickBooks. --- ### Solid Manufacturing Management Solution - Overall rating: 4/5 - Reviewer: Ethan R. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with JobBOSS² has been positive. It helps streamline manufacturing, job management, orders, and supplier information. There is a learning curve and occasional issues, but overall it’s a useful and reliable system #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros What I like most about JobBOSS² is that it provides good value for the money by bringing so many manufacturing functions together in one system. It’s fairly easy to use once you get familiar with the interface, and the customer support has been helpful when questions or issues come up. The software does a good job managing the manufacturing process, from planning and scheduling jobs to keeping track of production progress. Order management is also well organized, making it easier to stay on top of customer orders and deadlines. I also like the vendor and supplier management features because they help keep purchasing information, supplier details, and related activities organized in one place. Overall, it helps streamline day-to-day operations and gives us better visibility across the business. Bugs and issues have been relatively manageable and haven’t significantly affected our overall experience #### Cons The biggest drawback with JobBOSS² is that it can take some time to learn, especially for new users who aren’t familiar with manufacturing software. Some features and workflows could be more intuitive, and navigating between different areas can occasionally feel like it takes more steps than necessary. There can also be occasional bugs or minor performance issues that require troubleshooting. The system offers a lot of functionality, but getting everything set up and configured properly can take time and training. Overall, while it’s a useful platform, the learning curve and occasional technical issues are the areas I like least. #### Reasons for switching to JobBOSS² Yes, we switched from another manufacturing management system to JobBOSS² because it fit our workflow better and was easier for our team to use. --- ### "Functions as designed!" - Overall rating: 1/5 - Reviewer: Keith B. - Verified reviewer: Yes - Industry: Building Materials - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered It has been the worst implementation in my 45 years of implementing manufacturing software systems. Our customer service rep is late or non responsive to our inquiries about the software. Software is very limited on flexibility adapting to a company's industry needs. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Not much so far, functionality is very minimal and rigid. #### Cons Lack of product development. Haven't seen a single meaningful software improvement in over 5 years. Constantly being told the software is working as it was designed. #### Reasons for choosing JobBOSS² Sales oversold their product and we feel stuck now. #### Reasons for switching to JobBOSS² For the job shop manufacturing functionality. But the --- ### Manages everything! Great Platform! - Overall rating: 5/5 - Reviewer: Kate L. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have experience using JobBOSS² to support manufacturing operations by managing quotes, customer information, job tracking, inventory, and production workflows. I used the system to monitor job status, access real-time information, and help ensure projects moved efficiently from quoting through production. Overall, I found JobBOSS² to be a valuable ERP system that improved organization, streamlined processes, and provided greater visibility into manufacturing operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about JobBOSS² was its ability to manage the entire manufacturing process in one system. It made it easy to track quotes, jobs, inventory, scheduling, and customer information, which improved communication across departments and increased visibility into production. I also appreciated the real-time reporting and job tracking features, which helped monitor progress, identify bottlenecks, and make informed decisions. #### Cons One aspect I liked least about JobBOSS² was that some workflows required multiple steps to complete, which could be time-consuming. The interface can also feel dated in certain areas, and generating or customizing reports sometimes required additional setup or training. While it is a powerful ERP system, it takes time for new users to become fully proficient. --- ### Complete company software - Overall rating: 5/5 - Reviewer: Michael M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered The customer support was great while implementing the software and after implementation of the software. The software exceeded our expectations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of quoting parts for customers was decreased substantially. Real time reporting of the work flow in production. The ability to connect with the system offsite to give customers answers about their orders while meeting with them. #### Cons There was a lot of data entry that had to be done to get the system working correctly for our company. #### Reasons for switching to JobBOSS² Did not work well for the company and was outdated --- ### ERP to Production - Overall rating: 4/5 - Reviewer: Pablo H. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered the software can work fine, but you need to get help to make the upgrades and keep the new versions working. the acount person gives a great help to keep the relationships. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The software can handle all the process in your facilities from sales to delivery to the customer. form SO to the customer, pass throug jobs (WO) and invoices to delivery product. it handle fine partial delivery so it can be accurate all invoices. #### Cons once you have all modules set up. it can work. but you need to get assistance from an partner to get all the information and help to set up all the process. it can't be set by yourself. #### Reasons for choosing JobBOSS² the cost monthly was not depending direct to the licenses. #### Reasons for switching to JobBOSS² the annual cost to the consulting people. it depends on the licenses so it came to expensive in annual renovation, besides the monthly fee for "rental use" --- ### Excellent Product - Overall rating: 5/5 - Reviewer: Elliott M. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered We are happy with the software and look forward to the future. The consistent upgrades are promising and encourage users to stay, but we hope that the price does not go up exponentially with the merger with ECI. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is powerful and easy to use a majority of the time. Support is helpful and readily available. We use E2/Jobboss2 for all of our estimating, order management, quoting, purchasing, scheduling, and more. After 6 years with the software it is definitely sustainable and a needed tool in our shop. #### Cons The homepage user interface is difficult to look at. There is a lack of customization options concerning fonts, text size, etc. Right now we have to use third party extensions to try and adjust fonts so some of our users can read the text properly. These extensions tend to cause problems with the logos so navigating becomes a little more difficult if you aren't familiar with where the buttons are. Implementing higher contrast homescreens would be beneficial and/or having an ingrained option for text size customization. #### Reasons for choosing JobBOSS² JobBoss kept increasing prices to add necessary features where E2 was, at the time, more broad on what you got in the beginning and did not keep tacking on hidden costs. --- ### Would recommend! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm very happy with this system and would recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I think what drew us to this ERP system from the start is the aesthetics. It's got a great color scheme and easy to find your way around the system with the color coded sections and icons. A close second is the flexibility you have with E2. You can pretty easily undo mistakes and recreate packing slips, invoices, etc. #### Cons I want to be able to customize the reports more easily. I don't know how to use their Report Designer and it's not easily self-taught. #### Reasons for switching to JobBOSS² It was time to upgrade and we felt Epicor was too large of a system for us. --- ### A Comprehensive Solution for Streamlining Business Processes - Overall rating: 5/5 - Reviewer: Angelo D. - Verified reviewer: Yes - Industry: Internet - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, JobBOSS² is an excellent software solution for streamlining and automating business processes. It is intuitive and user-friendly, with a wide range of features to help businesses succeed. The customer support team is also helpful and always available when needed. The only downside is the higher cost associated with using the software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros JobBOSS² is an incredibly comprehensive and user-friendly software solution for streamlining and automating business processes. It offers a wide range of features such as collaboration tools, scheduling, accounting, and analytics. The user interface is intuitive, making it easy to learn and use. The customer support team is also excellent and always available to help when needed. #### Cons Although JobBOSS² is a great tool overall, there are some minor issues with the software that can be frustrating. For example, some of the features can be difficult to access and the user manual isn't always clear. In addition, the licensing costs can be expensive for smaller businesses. #### Reasons for switching to JobBOSS² JobBOSS² stands out from other software solutions due to its comprehensive range of features. It offers collaboration tools, scheduling, accounting, and analytics, making it a great choice for businesses of all sizes. It also has excellent customer support that is always available to help when needed. Furthermore, the user interface is easy to learn and use, making it accessible to everyone. #### Vendor response Thank you for your thorough feedback! I'm glad that you think JobBOSS² is user-friendly and great for automating your business. Thank you for also sharing that the user manual could be clearer and giving us insight into our pricing. I'd love to hear more from you. Please email me at fyu@ecisolutions.com. Thanks, Fengning Yu JobBOSS² Product Marketer Replied July 2023 --- ### Designed to meet the needs of a job shop environment - Overall rating: 4/5 - Reviewer: Henrijs R. - Verified reviewer: Yes - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I liked the fact JobBOSS² allows me to follow the job status in real-time from the work center update. I can easily tell which workstation is behind or ahead of the schedule and mobilize resources to ensure timely deliveries which there was no way I could do in the past. #### Cons The reporting tool lacks flexibility in a way that allows me to go through multiple jobs with similar material or customer group. For instance, when I wanted to run a profitability report per each of the related customers, I had to export and then combining outside. --- ### Offered accurate job costing which helped in increasing our margins - Overall rating: 4/5 - Reviewer: Jhonny D. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I believe it was a significant upgrade in terms of the job costing accuracy for our company. It also allows for the tracking of materials and hours in order by order to find which orders are consuming the most time. I have been able to assess which jobs are inimical to margins and make correct estimations in that respect. #### Cons I noticed that it was somewhat limited on the part variation when it came to vendors. We are often unable to distinguish new revisions of parts from the same supplier unless we enter new part numbers for them, which only increases the amount of data we enter on our end. --- ### Jobboss2 for Metal Manufacturing - Overall rating: 4/5 - Reviewer: Joel D. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered We've been using some form of this program the 11yrs I've been with this company. In that time, I haven't had any major headaches with this program. The UI seems good. There is room for minor quality of life improvements, but overall I'm satisfied with it. I believe these minor issues can be cleared up with future updates. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This program allows us to manage our parts, all the way from quoting, to shipping and billing. Once you learn the system, there is a lot of information available that allows you to track, schedule, and make sure your products follow all of your customers requirements. If you fully utilize what's available, you have a lot of information available to you, to make your business efficient and make sure you're making a profit on your parts. #### Cons There is some chunkiness to the program. There are things that take more steps than necessary to find the information you need. There are some things that you can double click, and it redirects you to a different area of the program, which is good. Other things, you not only can't double click on, but it doesn't allow you to copy, necessitating manually writing it down and navigating to the other part of the program. There are a few other features I'd like to see. Things that should be available, but haven't been implemented. I feel all of these issues can be solved with future quality of life updates. --- ### JobBOSS2 is a very user friendly product. - Overall rating: 5/5 - Reviewer: James P. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been using JobBOSS2 (and its predecessor ShopTech E2) for 16+ years. It has served our needs extremely weel and for job shop software that is on the market today, it does its job very well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Modules that flow together easily. Also the ability to track clock in/clock out times and amount of time spent on jobs is so simple even someone that does not posses basic computer skills can use the product. #### Cons In some areas it is very rigid and does not allow flexibility you would expect from a mid-teir package. #### Reasons for choosing JobBOSS² Other products, while on the surface appeared to fit our needs, when put to the test, fell short by a wide margin from allowing us to run our business as we needed to. #### Reasons for switching to JobBOSS² SIMEX was a gigantic beast that did not server our needs well at all. The switch was made in 2006 and that was 10 years before I arrived, so I do not know the exact reasons that the switch was made, but usability was a big factor from what I am told. --- ### Job Shop for Manufacturing - Overall rating: 4/5 - Reviewer: Ryan H. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Overall I think the software is a great entry level ERP that can allow a business to quickly understand their costs and find avenues for improvement. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros JobBOSS2's simple web-based approach makes the software highly accessible and easy to use. The setup is relatively straightforward and allows users to quickly get in tune with their business. #### Cons The web application can be finicky and will occasionally log you out without warning, and the inventory module is not very intuitive or conducive for precise inventory control. #### Reasons for choosing JobBOSS² We chose JobBOSS2 because of its simple design and how quickly we could implement the software in our business. --- ### Okay Operations Management, Terrible Customer Service - Overall rating: 3/5 - Reviewer: Ben M. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered We feel the system itself is ok, but outdated for today's market. Other systems provide more digital based solutions that provide faster results more efficiently. When we voiced to them that we were switching to a new provider, they told us to get everything in order in one week and then shut down our subscription until we pay for a year contract for just 3 users. So while their system does have potential to grow, it feels they do not value their customers, no matter how loyal they have been. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros It allowed us to manage orders throughout the facility using paper-based job travelers. We also ran our invoicing and logistics through it as well. #### Cons The system was very inflexible and could not change with the company. Training new users was also difficult. The customer service is almost non-existent. It was always very difficult to find out how to get a hold of someone if there was a question or issue. --- ### Inventory Control - Spot On - Overall rating: 4/5 - Reviewer: Shaun V. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered In the 8 months of using JobBoss, there was a certain learning curve as with all new software, learning how tasks are stacked to certain functionalities. Once that is learned, you can easily find what it is you are looking for. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The detailed control of purchases based on past purchases/cost/vendor to have it flow back into the job bidding process to insure we are keeping on top of making sure we properly bid on work. Making purchases based on specific job requirements/needs is paramount to minimizing overhead that might get stuck in "stock" and left as an unknown costing thousands in underutilized inventory dollars. #### Cons The difficulty in finding and/or tagging documents to certain jobs that might help the manufacturing process. This might be based on how your company uses related drawings or details for bids that might be won. --- ### Room for Improvement and Poor Onboarding support - Overall rating: 3/5 - Reviewer: Chris S. - Verified reviewer: Yes - Industry: Defense & Space - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Dissatisfied and disappointed. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Interface is user friendly and visually appealing. A lot of potential. #### Cons Limitations on customizing views, terrible implementation support, tremendous lack of technical support. Editing an order "freezes" it so if a PO is cut for material on that order, it causes a glitch. Customizing reports is not the easiest, and could be easier. Worst part so far has been trying to get technical assistance with the system. You will have to invest a lot of your own time to figure it out without help. #### Reasons for switching to JobBOSS² Needed to get an ERP. --- ### I no longer wanted my shop to run me.... - Overall rating: 5/5 - Reviewer: Lisa T. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. E2 has been great to work with from the very beginning. We do not have an IT department but they helped walk me through the steps of setting up our system. They are always very nice and polite on the phone whenever I have to call. The system is great, with only a few bugs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The way that E2 links all the different aspects together with various search functions. I can easily find ANYTHING i'm looking for and run so many reports to find out whatever information I want. #### Cons We still use the Access database version and it's only for PC. Two of us are dedicated Apple users, so that took some figuring out how to continue using Apple products with E2. There are only two reasons I haven't switched to the online hosted version - document type linking, and stable internet service. #### Reasons for choosing JobBOSS² I like the user friendly graphics. It was easy to pickup and teach to my employees. They have great support!!! and the cost was perfect for me. #### Reasons for switching to JobBOSS² The old software needed to be overhauled for new OS and developers couldn't seem to do what we asked. It was getting to be very costly for nothing. I received a postcard in the mail that said ''are you running your shop or is it running you?'' I read the card and immediately went online. I can now see everything I need to know on the shop floor, in the books, and in the office all within one program, and in real time. The cost to switch was a no-brainer, plus it came with a full-staff of programmers to make updates and fixes, without me having to continue paying for custom changes. --- ### Like the software, yet support communication and follow up is very poor - Overall rating: 4/5 - Reviewer: Ted J. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Our team has 16 years experience with JobBoss. We reviewed other ERP system companies prior to upgrading to JobBoss2. We like the ease of use, yet concerned enough about the support to consider new options. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The ERP system features and user interface meets our needs. System provided reports work well. It supports our ability as contract manufacturer machine shop to supply simple parts to more complex assemblies for commercial, defense and aerospace OEMs. #### Cons Poor experience with customer support and communication to resolve software issues. A recent example is with a system caused large inventory errors. Initial response with repeat follow up took over 3 weeks, and reaching out to others after 4 weeks.Requests to procure custom reports take weeks for feedback. #### Reasons for choosing JobBOSS² Ease of upgrading from prior version to JobBoss2 and prior service support provided. --- ### We've had this for 7 years and the more we utilize it the more problems it has - Overall rating: 1/5 - Reviewer: Ala P. - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros This program is very basic so if you learn how to use one part of the system you can learn how to use the other parts of the system because they all look the same #### Cons This software does not allow for any changes to be made, and if you want to make a change you have to pay hundreds of dollars to do so. It is very set in the way it was build and you cannot change anything to make it easier for your company. First the shop floor doesnt account for scraps, they assume you will remake them so if you have any scraps and want to throw them out and move on to the next step of production then it wont count that step as being done. Then the accounting is put into many steps and the system gets easily overcrowded. the general ledger is done in too many steps to be accurate. The system will not work for orders of more than one line because if you want to unprocess an order in a second line after the first one was shipped, you cannot. Youre stuck with this floating error in your system that you cannot get rid of. I personally do not recommend this to anyone. The system isnt very helpful, i feel like you could organize your data much better even on excel sheets than this program does. Finally their customer support do not know anything, as an experienced user of this i call them and ask for help with some easier things and they cannot provide me with an adequate answer, then through trial and error on my own part I find what i was looking to accomplish. Overll I am very dissatisfied with this system;the way its run, the way its reports are made, and how easy it is to create errors but its nearly impossible and in some cases impossible to correct them. --- ### Ease of use enabling company control - Overall rating: 5/5 - Reviewer: Eric B. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Jobboss and ci employee’s help to create a supportive and easy to use product. Increasing efficiency and enabling execution of deliverables to the customer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use allows my business to execute at low cost overhead of my company #### Cons That if the web browser get closed you lose unsaved work --- ### JobBoss - Simple enough but still lots of horsepower for a smaller job shop - Overall rating: 4/5 - Reviewer: Brian B. - Industry: Electrical/ Electronic Manufacturing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I came on board with my employer in October 2014. They had been using JobBoss for over 10 years. With my ERP background, I quickly discovered that my employer wasn't taking advantage of many of the available utilities, including the Scheduling module. Within 3 months I had all 30 of our machining centers, plus all of the secondary resources and operations, set up and testing completed. Routings were stripped back and rebuilt with proper resource requirement setups to ensure proper scheduling of work and proper timing and load representation. Shift and holiday calendars were constructed properly. We turned on Scheduling in February 2015. With the first pass of the global scheduler (running infinite loading and allowing schedules in the past) we came out with a past-due backlog of some 4000 hours. After updating job progress on about 150 jobs, realigning a few things and making some setup tweaks, we realized that we were still over 2000 hours past due. However, we now had the theoretical start and end dates to work with, we could time materials properly, and could graph our loads to see what we were doing to ourselves with our booking practices. Since then, we have improved our utility of the system across the board. Raw material and finished goods inventories are accurate, so we can now use the Material Planning functionality. Raw material issues due to planning are non-existent. PO's for outside processing are now accurately priced, timed, and generated straight from the job routing. Use of Picks, Transfers, and Extra Quantities have given our inventory transactions full transparency. I look forward to Unite 2017 when I can see hands-on what other companies are doing to tap this system's potential! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Simple navigation, use of Favourites shortcuts, level of complexity is perfect for smaller organizations. #### Cons Would like to be able to access more information directly from the Job (ie from an outside process, be able to access the Purchase Order that is linked to it). --- ### Need a software to manage your shop? Keep shopping! - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Aviation & Aerospace - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our company has had this program for over 2 years now and we are yet to officially roll it out for company wide use because the administrators are still figuring out how to "make it work" for us. Weird update glitches have prevented the scheduling module from being usable. There is always a new functional gap being discovered, that support will create a patch to fix. Weird interface behavior like requesting an action met with no response or dialog box to explain why. Oh and when you open the program, make sure you click the green check mark and don't just hit your enter key. The program will just disappear and you will be left wondering why it is taking so long to open. Or sometimes it opens anyway. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The best part of this software is the ability to integrate inventory, invoices, shipping and work travelers in one place. #### Cons The interface is awkward, and the functionality of the interface is not intuitive. Actions like "F2" are swapped with a right click of the mouse, or double click at random in different screens. To be able to check the status of an inventory item while in a job window requires opening another instance of the program. --- ### Lisa T.'s review - Overall rating: 4.5/5 - Reviewer: Lisa T. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used unspecified for unspecified - Reviewed: April 2012 - Review source details: This review was submitted organically. No incentive was offered We are a small third-generation custom sheet metal fabrication shop that has garnered a reputation for high quality, honest work, and trying to help all of our customers meet their increasingly shorter delivery times. Before E2 Shop System, we were using an outdated custom-written software for the Mac and updating that software into the 21st century was proving difficult and expensive. One day I received a mailer from ShopTech that said ''Are you controlling your shop, or is it controlling you?'' I thought to myself 'Isn't that the truth!!' So I called the number and talked to Greg in sales and after much consideration, we made the leap to the windows-based E2. It took approximately one year to fully migrate over to E2 once all the new hardware was set-up. I believe it could have been faster if we had an actual IT person. That being said, I'm not trained in IT, nor had much experience with Windows, but E2 was fairly easy to set up. It does take some getting used to, mostly because people are used to other software and have to make the mental switch, but once you figure out how everything ties in together, it's easy. The tech support staff was fantastic in helping me set up a windows server and they connected me with another customer that had done the same thing, which was extraordinarily helpful. We still use our Macs, but we LOVE E2 Shop System! My father even prefers the quoting method of E2 to the old custom program! It has allowed us to improve turn-around times on jobs and eliminated the constant bother of trying to figure out where jobs were in process in the shop. It has also improved our billing process; simplifying many tasks. It takes about 5 minutes to run the month end pdf reports for the accountant, vs an entire day of sorting actual paper in the old system. Everything is tied together and searching the system for just about anything is super-easy. I have customers call me all the time to look up information for them that they can't even find in their own systems. Our shop floor employees love being able to see what job they are clocked in on and eventually they will be able to know what job they should work on next. I haven't had time yet to delve into the wealth of data to analyze and quantify the exact benefit of E2, but just from our books, we can tell a marked increase in revenue, and we now can tell the actual real-time cost of jobs, rather than waiting until the next day's import. We have yet to harness it's full potential, since we are so small and focused on production, but there's only one way to go from here....up!!! Thank you SO MUCH to Janelle, Corey, Melissa, Greg and the rest of the ShopTech team that has helped me over the years. You have no idea how fantastic it is to call tech support and get the same, friendly, English-speaking, and knowledgeable people every time. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 --- ### Excellent for job shops - Overall rating: 5/5 - Reviewer: Clinton B. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered I ran my business for the first year keeping everything in spreadsheets and building it as I went. Much of it was very disorganized. E2 allowed me to get all of my part numbers and material information into a database while being able to route and price and the same time. It also streamlined the processes of creating quotes, processing orders, processing shipments, and creating invoices by having it all integrated with the database. It has saved me countless hours of typing/copying in spreadsheets #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The database and pricing system are set up perfectly for the type of work I do: small-run, custom product manufacturing. #### Cons It can be have a slight lag if the internet connection is less than optimal #### Reasons for choosing JobBOSS² The pricing was affordable and the product was exactly what my business needed. ## More reviews [Next reviews](https://www.softwareadvice.com/manufacturing/jobboss2-profile/reviews/?page=2) --- JobBOSS² Reviews, Pros and Cons - 2026 Software Advice