--- title: "JobBOSS² Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of JobBOSS². Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if JobBOSS² is a good fit for you!" source_url: "https://www.softwareadvice.com/manufacturing/jobboss2-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Manufacturing Execution Software](https://www.softwareadvice.com/manufacturing/execution-systems-comparison/) / [JobBOSS²](https://www.softwareadvice.com/manufacturing/jobboss2-profile/) / JobBOSS² Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/manufacturing/jobboss2-profile/) Reviews [Alternatives](https://www.softwareadvice.com/manufacturing/jobboss2-profile/alternatives/) # JobBOSS² User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 867 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.4/5 - Value for money: 4.1/5 - Functionality: 4.0/5 ### Rating distribution - 5 stars: 447 reviews (52%) - 4 stars: 307 reviews (35%) - 3 stars: 63 reviews (7%) - 2 stars: 25 reviews (3%) - 1 star: 25 reviews (3%) ### Most mentioned pros - We appreciate its features for quoting, order processing, scheduling, inventory management, job tracking, and invoicing, among others. - Other systems provide more digital based solutions that provide faster results more efficiently. When we voiced to them that we were switching to a new provider, they told us to get everything in order in one week and then shut down our subscription until we pay for a year contract for just 3 users. - I was able to take our shop to another level and improve overall performance and keep jobs on track so much easier. ### Most mentioned cons - Also, it does not allow other users to see my work, still resetting to the default every time. - We had some custom code written to accommodate this, but is still not functioning properly for us. - I don't like that there is no integration to my local hard drive at the shop. ## JobBOSS² customer reviews Showing reviews 1-25 of 867 (page 1). ### User Friendly and Easy to Navigate - Overall rating: 4/5 - Reviewer: Brian S. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered JobBOSS² is very user friendly and easy to navigate. It's fast and easy to use - there's no buffering, and we like that the system is web based. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Estimating is great. Shipping and Purchasing are great. Inventory Control is great. #### Cons Scheduling can be difficult to figure out, but we are working on that. Also, the Accounting can be a little wonky sometimes in how it integrates with QuickBooks. --- ### Solid Manufacturing Management Solution - Overall rating: 4/5 - Reviewer: Ethan R. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with JobBOSS² has been positive. It helps streamline manufacturing, job management, orders, and supplier information. There is a learning curve and occasional issues, but overall it’s a useful and reliable system #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros What I like most about JobBOSS² is that it provides good value for the money by bringing so many manufacturing functions together in one system. It’s fairly easy to use once you get familiar with the interface, and the customer support has been helpful when questions or issues come up. The software does a good job managing the manufacturing process, from planning and scheduling jobs to keeping track of production progress. Order management is also well organized, making it easier to stay on top of customer orders and deadlines. I also like the vendor and supplier management features because they help keep purchasing information, supplier details, and related activities organized in one place. Overall, it helps streamline day-to-day operations and gives us better visibility across the business. Bugs and issues have been relatively manageable and haven’t significantly affected our overall experience #### Cons The biggest drawback with JobBOSS² is that it can take some time to learn, especially for new users who aren’t familiar with manufacturing software. Some features and workflows could be more intuitive, and navigating between different areas can occasionally feel like it takes more steps than necessary. There can also be occasional bugs or minor performance issues that require troubleshooting. The system offers a lot of functionality, but getting everything set up and configured properly can take time and training. Overall, while it’s a useful platform, the learning curve and occasional technical issues are the areas I like least. #### Reasons for switching to JobBOSS² Yes, we switched from another manufacturing management system to JobBOSS² because it fit our workflow better and was easier for our team to use. --- ### "Functions as designed!" - Overall rating: 1/5 - Reviewer: Keith B. - Verified reviewer: Yes - Industry: Building Materials - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered It has been the worst implementation in my 45 years of implementing manufacturing software systems. Our customer service rep is late or non responsive to our inquiries about the software. Software is very limited on flexibility adapting to a company's industry needs. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Not much so far, functionality is very minimal and rigid. #### Cons Lack of product development. Haven't seen a single meaningful software improvement in over 5 years. Constantly being told the software is working as it was designed. #### Reasons for choosing JobBOSS² Sales oversold their product and we feel stuck now. #### Reasons for switching to JobBOSS² For the job shop manufacturing functionality. But the --- ### Manages everything! Great Platform! - Overall rating: 5/5 - Reviewer: Kate L. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have experience using JobBOSS² to support manufacturing operations by managing quotes, customer information, job tracking, inventory, and production workflows. I used the system to monitor job status, access real-time information, and help ensure projects moved efficiently from quoting through production. Overall, I found JobBOSS² to be a valuable ERP system that improved organization, streamlined processes, and provided greater visibility into manufacturing operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about JobBOSS² was its ability to manage the entire manufacturing process in one system. It made it easy to track quotes, jobs, inventory, scheduling, and customer information, which improved communication across departments and increased visibility into production. I also appreciated the real-time reporting and job tracking features, which helped monitor progress, identify bottlenecks, and make informed decisions. #### Cons One aspect I liked least about JobBOSS² was that some workflows required multiple steps to complete, which could be time-consuming. The interface can also feel dated in certain areas, and generating or customizing reports sometimes required additional setup or training. While it is a powerful ERP system, it takes time for new users to become fully proficient. --- ### Would recommend! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm very happy with this system and would recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I think what drew us to this ERP system from the start is the aesthetics. It's got a great color scheme and easy to find your way around the system with the color coded sections and icons. A close second is the flexibility you have with E2. You can pretty easily undo mistakes and recreate packing slips, invoices, etc. #### Cons I want to be able to customize the reports more easily. I don't know how to use their Report Designer and it's not easily self-taught. #### Reasons for switching to JobBOSS² It was time to upgrade and we felt Epicor was too large of a system for us. --- ### Designed to meet the needs of a job shop environment - Overall rating: 4/5 - Reviewer: Henrijs R. - Verified reviewer: Yes - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I liked the fact JobBOSS² allows me to follow the job status in real-time from the work center update. I can easily tell which workstation is behind or ahead of the schedule and mobilize resources to ensure timely deliveries which there was no way I could do in the past. #### Cons The reporting tool lacks flexibility in a way that allows me to go through multiple jobs with similar material or customer group. For instance, when I wanted to run a profitability report per each of the related customers, I had to export and then combining outside. --- ### Offered accurate job costing which helped in increasing our margins - Overall rating: 4/5 - Reviewer: Jhonny D. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I believe it was a significant upgrade in terms of the job costing accuracy for our company. It also allows for the tracking of materials and hours in order by order to find which orders are consuming the most time. I have been able to assess which jobs are inimical to margins and make correct estimations in that respect. #### Cons I noticed that it was somewhat limited on the part variation when it came to vendors. We are often unable to distinguish new revisions of parts from the same supplier unless we enter new part numbers for them, which only increases the amount of data we enter on our end. --- ### Jobboss2 made our business grow. - Overall rating: 5/5 - Reviewer: Jeff M. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered I was able to take our shop to another level and improve overall performance and keep jobs on track so much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexible and affordable. Able to keep track of jobs and inventory very easily. Track job progress on next level. #### Cons I'll have to let you know when i find something. --- ### We Love JobBOSS² - Overall rating: 4/5 - Reviewer: Brandan L. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, JobBOSS² works very good for us. The capability of this ERP is awesome. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros JobBOSS² is easy to use. It's very flexible and user friendly. Also, it is easy to bring new employees onto the system, teach them how to use it, and quickly get them using the system effectively. #### Cons One of our integrations is not syncing up properly - we're struggling to get the data points over from Paperless Parts into the system. Also, there seems to be a ceiling on scalability with the number of parts of our products, as some have 600 or 700 components - this can be difficult to manage. --- ### Effective Software for your Machine Shop - Overall rating: 5/5 - Reviewer: Brooke D. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered We appreciate its features for quoting, order processing, scheduling, inventory management, job tracking, and invoicing, among others. It streamlines our workflow and improves overall efficiency by centralizing key functions and providing real-time visibility into critical data. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We like the comprehensive functionality, customization options, integration capabilities, real-time insights, user-friendly interface, and dedicated support services, all of which contribute to improved efficiency, productivity, and profitability in our manufacturing operations. #### Cons There was a bit of a learning curve, especially for those who are not familiar with similar software or who don't have a strong background in manufacturing processes. --- ### Jobboss2 for Metal Manufacturing - Overall rating: 4/5 - Reviewer: Joel D. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered We've been using some form of this program the 11yrs I've been with this company. In that time, I haven't had any major headaches with this program. The UI seems good. There is room for minor quality of life improvements, but overall I'm satisfied with it. I believe these minor issues can be cleared up with future updates. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This program allows us to manage our parts, all the way from quoting, to shipping and billing. Once you learn the system, there is a lot of information available that allows you to track, schedule, and make sure your products follow all of your customers requirements. If you fully utilize what's available, you have a lot of information available to you, to make your business efficient and make sure you're making a profit on your parts. #### Cons There is some chunkiness to the program. There are things that take more steps than necessary to find the information you need. There are some things that you can double click, and it redirects you to a different area of the program, which is good. Other things, you not only can't double click on, but it doesn't allow you to copy, necessitating manually writing it down and navigating to the other part of the program. There are a few other features I'd like to see. Things that should be available, but haven't been implemented. I feel all of these issues can be solved with future quality of life updates. --- ### 10/10 Would Recommend JobBOSS² - Overall rating: 5/5 - Reviewer: Melv B. - Verified reviewer: Yes - Industry: Machinery - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered JobBOSS² very much helps us with inventory and keeps that cost effective for us. The job traveler and going out into the shop is very handy to put any information we want on there. For all of our users, everyone is bought in and likes using this system a lot. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros #1 - We really like how robust JobBOSS² is and how much it covers for us. Also, with so many features and capabilities, it is also very customizable and allows us to change just about anything we want. I used to use JobBOSS and am really enjoying the improved experience with JobBOSS². Next, the regular updates are fantastic, keeping us up to date with the newest features and enhancements of JobBOSS². Lastly, we love that we can run the system on either Windows or Mac computers. #### Cons With order processing and looking at our order list, when we want to order by job or order number, the saving remains at a default setting. When we customize this, it does not save over time. When we leave the system, it goes back to the default settings. Also, it does not allow other users to see my work, still resetting to the default every time. --- ### JobBOSS2 is a very user friendly product. - Overall rating: 5/5 - Reviewer: James P. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been using JobBOSS2 (and its predecessor ShopTech E2) for 16+ years. It has served our needs extremely weel and for job shop software that is on the market today, it does its job very well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Modules that flow together easily. Also the ability to track clock in/clock out times and amount of time spent on jobs is so simple even someone that does not posses basic computer skills can use the product. #### Cons In some areas it is very rigid and does not allow flexibility you would expect from a mid-teir package. #### Reasons for choosing JobBOSS² Other products, while on the surface appeared to fit our needs, when put to the test, fell short by a wide margin from allowing us to run our business as we needed to. #### Reasons for switching to JobBOSS² SIMEX was a gigantic beast that did not server our needs well at all. The switch was made in 2006 and that was 10 years before I arrived, so I do not know the exact reasons that the switch was made, but usability was a big factor from what I am told. --- ### We think this is the perfect software! - Overall rating: 5/5 - Reviewer: Monica B. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We can't say enough about the outstanding support and customer service from the folks at Shoptech. They have always been an absolute pleasure to work with - extremely responsive and knowledgeable! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are a 20 person precision machining and sheet metal fabrication shop. We do everything from prototype to large quantity production runs, and E2 Shop System does everything we need it to! This software follows a part from cradle to grave; from establishing raw material part numbers all the way thru to cash receipts, it ties every aspect of a job together, and is extremely user friendly! I love that we can collect real time information on the progress of a job, and when all is said and done, we know EXACTLY how much it cost us to produce a part. It allows us to give our customers the best possible price without any guess work on our end. We have been able to keep our accounting bills to a minimum, as the software allows you to produce balance sheets, income statements, 1099's - EVERYTHING! In 2017 we decided to convert to the Web Based version, and it was an absolutely seemless transition. I LOVE that we can do quoting, bookkeeping, analysis, etc. remotely. No longer needing to maintain a huge server has been great too! #### Cons I can honestly say that I don't feel like there's anything "missing" with this software. Of course, there are the occasional "glitches", but Shoptech is very responsive and quick to come up with a fix! If I HAD to find something to complain about, it would be that the "maintenance fees" are a bit high for the web based version. However, not needing to maintain a server and the expense associated therewith, it's probably close to a wash! #### Reasons for choosing JobBOSS² When making the decision of which software to purchase, I decided to "use" each one for a week, without any input from outside. I wanted to see which would be the most user friendly and intuitive, and I ended up choosing E2. It was just easy to use, and it did everything that we needed it to do - and more! --- ### JobBOSS² - 10 Out of 10 Recommendation - Overall rating: 4/5 - Reviewer: Jerome W. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered JobBOSS² is easy to use. Overall, we would like more tech support if we have an issue, and to work through the issue right away. We want to move fast and solve problems. However, sometimes it takes longer than we would like. Luckily, we can troubleshoot a lot of issues and figure it out ourselves. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros JobBOSS² is very easy to navigate. Overall, it is a very simple system and feels natural to learn and get familiar with the interface. #### Cons It is quite expensive for us. Also, we would like to see a more easily viewable dashboard for scheduling and job status - where a job is currently at, and having easy access to this information. More graphs and charts would be useful. --- ### JobBoss2/E2 Review - Overall rating: 5/5 - Reviewer: Chad D. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Agile, fast and natively clouded. Ease of use is the best around It is not bloated and the workflow is logical for a JobShop environment. #### Cons Quality module is a little thin. It could use custom user fields to make more robust. --- ### Solid Product with good flexability - Overall rating: 4/5 - Reviewer: Scott K. - Industry: Mining & Metals - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Our company has now used JobBOSS for around 4 years. We have found that the user interface is quite intuitive and straightforward to use. This is a plus when training new people on the system. Functionally, it has met most of the needs that we purchased it for. We loved the idea behind the scheduling module, but have found it to not be a good fit with our shop. We are primarily a custom high mix, low volume shop. This leads to many jobs that have potential to run in more than one pathway on the floor and most jobs are first run where we do not have a history of expected production run times to fall back on. We also have split our shop floor into three self directed production cells that have a fair amount of cross work. The self direction means many production decisions are made at the cell level and not at a command level. Because of these factors, we found that matching our shop floor to the scheduling module was exceptionally difficult unless we were willing to dedicate a full time person to keeping it accurate. In the end, we believe that the scheduling module would work better in a higher volume production environment with more of a top down command structure than how we operate. The reports that come with JobBOSS are reasonable, however, we have found that digging deeper into the data (at least the directions we looked) required special reporting. It is handy to have someone on staff who is comfortable working with SQL tables, data mining and creating custom reports. Exact does offer custom report creating. Just remember, it come at additional cost. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros As someone who does look behind the scenes and works to dig data out of the system, I am impressed with the amount of information that JobBOSS does capture. Additionally, it is quite well organized in its structure. On the front end, the user interface is intuitive and lends itself to easy training. #### Cons Reporting. The stock reports are reasonable for a company that does not need to dig into its data very deeply. But the analysis at deeper levels would either require purchasing many custom reports or have someone on staff that can dig into the data and create custom reports. The scheduling module works best in an environment with minimal chance of perturbation. Systems that have a high degree of variation become hard to model accurately. --- ### Room for Improvement and Poor Onboarding support - Overall rating: 3/5 - Reviewer: Chris S. - Verified reviewer: Yes - Industry: Defense & Space - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Dissatisfied and disappointed. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Interface is user friendly and visually appealing. A lot of potential. #### Cons Limitations on customizing views, terrible implementation support, tremendous lack of technical support. Editing an order "freezes" it so if a PO is cut for material on that order, it causes a glitch. Customizing reports is not the easiest, and could be easier. Worst part so far has been trying to get technical assistance with the system. You will have to invest a lot of your own time to figure it out without help. #### Reasons for switching to JobBOSS² Needed to get an ERP. --- ### I no longer wanted my shop to run me.... - Overall rating: 5/5 - Reviewer: Lisa T. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. E2 has been great to work with from the very beginning. We do not have an IT department but they helped walk me through the steps of setting up our system. They are always very nice and polite on the phone whenever I have to call. The system is great, with only a few bugs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The way that E2 links all the different aspects together with various search functions. I can easily find ANYTHING i'm looking for and run so many reports to find out whatever information I want. #### Cons We still use the Access database version and it's only for PC. Two of us are dedicated Apple users, so that took some figuring out how to continue using Apple products with E2. There are only two reasons I haven't switched to the online hosted version - document type linking, and stable internet service. #### Reasons for choosing JobBOSS² I like the user friendly graphics. It was easy to pickup and teach to my employees. They have great support!!! and the cost was perfect for me. #### Reasons for switching to JobBOSS² The old software needed to be overhauled for new OS and developers couldn't seem to do what we asked. It was getting to be very costly for nothing. I received a postcard in the mail that said ''are you running your shop or is it running you?'' I read the card and immediately went online. I can now see everything I need to know on the shop floor, in the books, and in the office all within one program, and in real time. The cost to switch was a no-brainer, plus it came with a full-staff of programmers to make updates and fixes, without me having to continue paying for custom changes. --- ### Like the software, yet support communication and follow up is very poor - Overall rating: 4/5 - Reviewer: Ted J. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Our team has 16 years experience with JobBoss. We reviewed other ERP system companies prior to upgrading to JobBoss2. We like the ease of use, yet concerned enough about the support to consider new options. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The ERP system features and user interface meets our needs. System provided reports work well. It supports our ability as contract manufacturer machine shop to supply simple parts to more complex assemblies for commercial, defense and aerospace OEMs. #### Cons Poor experience with customer support and communication to resolve software issues. A recent example is with a system caused large inventory errors. Initial response with repeat follow up took over 3 weeks, and reaching out to others after 4 weeks.Requests to procure custom reports take weeks for feedback. #### Reasons for choosing JobBOSS² Ease of upgrading from prior version to JobBoss2 and prior service support provided. --- ### We've had this for 7 years and the more we utilize it the more problems it has - Overall rating: 1/5 - Reviewer: Ala P. - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros This program is very basic so if you learn how to use one part of the system you can learn how to use the other parts of the system because they all look the same #### Cons This software does not allow for any changes to be made, and if you want to make a change you have to pay hundreds of dollars to do so. It is very set in the way it was build and you cannot change anything to make it easier for your company. First the shop floor doesnt account for scraps, they assume you will remake them so if you have any scraps and want to throw them out and move on to the next step of production then it wont count that step as being done. Then the accounting is put into many steps and the system gets easily overcrowded. the general ledger is done in too many steps to be accurate. The system will not work for orders of more than one line because if you want to unprocess an order in a second line after the first one was shipped, you cannot. Youre stuck with this floating error in your system that you cannot get rid of. I personally do not recommend this to anyone. The system isnt very helpful, i feel like you could organize your data much better even on excel sheets than this program does. Finally their customer support do not know anything, as an experienced user of this i call them and ask for help with some easier things and they cannot provide me with an adequate answer, then through trial and error on my own part I find what i was looking to accomplish. Overll I am very dissatisfied with this system;the way its run, the way its reports are made, and how easy it is to create errors but its nearly impossible and in some cases impossible to correct them. --- ### Entry level manufacturing software for shops willing to change to fit their ERP - Overall rating: 3/5 - Reviewer: Kevin H. - Industry: Mining & Metals - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It's not that our sales volume has outgrown JobBoss, but our processes have. The lack of flexibility and customization are forcing us to work outside of JobBoss (e.g. custom software). The more that happens, the more obvious it is that JobBoss isn't right for us. I always consider JobBoss as a first source for our processes. Most of the time it can do something similar to what we want, but we would have to make serious concessions to make it fit. Ps. Stop sending "Important JobBoss Updates" that are primarily selling custom utilities. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros In general, it's easy to use. Each module has similar buttons and interfaces. I think the AR/AP modules work well since it's not the primary focus of the software. #### Cons Quote entry has extremely limited ability to adjust margins (it can do it, but it's not easy). Adjusting margins are key for job shop environments. After speaking with support about my needs, they told me to quote outside of the system. Which means, I was literally told not to use your product. Legacy fields get stuck in the system. There's a lot of clutter in our system because we need to change user defined fields but they're not available in the find/replace utility. Scheduler is very poor. Difficult to use, glitchy. Doesn't (automatically) schedule for available labor resources, which is a huge part of a job shop environment. Reviewing scheduling during quoting doesn't account for current back load (or didn't at the time we last considered it). The recent "facelift" was atrocious. It's actually a huge deterrent to updating versions. What benefit is this facelift to me? My perception is that there will be no feature additions to the core product. Any improvements come in the form of custom utilities with additional cost. --- ### We have used JobBOSS in our Mixmode Jobshop for 5 years. - Overall rating: 4/5 - Reviewer: Jim U. - Industry: Electrical/ Electronic Manufacturing - Product usage: Used unspecified for unspecified - Reviewed: February 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3.5/5 - Customer support: 4.5/5 - Functionality: 4/5 #### Pros The biggest advantage that we see in JobBOSS is that it is well-suited to the small manufacturer and job shop. The modules are functional for our day-to-day operations, which allowed us to standardize and increase our workload and throughput by at least 20%. The interface is user-friendly. We were able to implement the software very quickly compared to the software we were using. The workstations in the shop have given us a good handle on time collection. We also use the QuickBooks integration and it works flawlessly. Exact employees are very friendly and knowledgeable about their product. We get answers to our questions very quickly, and they are very helpful in solving problems we incur. The online portal is a huge asset for training new users and enhancements to the software’s customization. #### Cons As good as the program is, there is room for improvement. We think it is just a few enhancements away from greatness. The software has several glitches that have not been fixed in the five years we have been using it. For example, you lose the information you are entering into a job or purchase order if another user is updating a related job or material. Sometimes, the software locks up and has to be forced to close and restart. This usually happens when you are trying to delete a raw material in a Job and select a different material; it's some kind of access violation. The updates of information changes between modules is slow and can be frustrating. For example, if a raw material is received from a PO and you want to add that material to a job and pick it from the inventory, you have to close the jobs module and reopen it to get the new inventory update; this should occur instantly. A few other enhancements would be nice (e.g.: autofill on names fields, uses of Return key to tab between fields, and a simpler method of customizing basic forms like can be done in QuickBooks). We purchased the ShopBoss scheduling module with high hopes of solving our delinquent deliveries. After about two years of trying to implement this module, we abandoned it for our old manual method. The JobShop module needs a simpler and more flexible scheduling module. it requires way too much time in operator maintenance to keep it functional. In a job shop environment the schedule has to stay on the balls of its feet because the priorities are always changing. We can do the job faster than we can change the schedule in JobBoss. --- ### Lisa T.'s review - Overall rating: 4.5/5 - Reviewer: Lisa T. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used unspecified for unspecified - Reviewed: April 2012 - Review source details: This review was submitted organically. No incentive was offered We are a small third-generation custom sheet metal fabrication shop that has garnered a reputation for high quality, honest work, and trying to help all of our customers meet their increasingly shorter delivery times. Before E2 Shop System, we were using an outdated custom-written software for the Mac and updating that software into the 21st century was proving difficult and expensive. One day I received a mailer from ShopTech that said ''Are you controlling your shop, or is it controlling you?'' I thought to myself 'Isn't that the truth!!' So I called the number and talked to Greg in sales and after much consideration, we made the leap to the windows-based E2. It took approximately one year to fully migrate over to E2 once all the new hardware was set-up. I believe it could have been faster if we had an actual IT person. That being said, I'm not trained in IT, nor had much experience with Windows, but E2 was fairly easy to set up. It does take some getting used to, mostly because people are used to other software and have to make the mental switch, but once you figure out how everything ties in together, it's easy. The tech support staff was fantastic in helping me set up a windows server and they connected me with another customer that had done the same thing, which was extraordinarily helpful. We still use our Macs, but we LOVE E2 Shop System! My father even prefers the quoting method of E2 to the old custom program! It has allowed us to improve turn-around times on jobs and eliminated the constant bother of trying to figure out where jobs were in process in the shop. It has also improved our billing process; simplifying many tasks. It takes about 5 minutes to run the month end pdf reports for the accountant, vs an entire day of sorting actual paper in the old system. Everything is tied together and searching the system for just about anything is super-easy. I have customers call me all the time to look up information for them that they can't even find in their own systems. Our shop floor employees love being able to see what job they are clocked in on and eventually they will be able to know what job they should work on next. I haven't had time yet to delve into the wealth of data to analyze and quantify the exact benefit of E2, but just from our books, we can tell a marked increase in revenue, and we now can tell the actual real-time cost of jobs, rather than waiting until the next day's import. We have yet to harness it's full potential, since we are so small and focused on production, but there's only one way to go from here....up!!! Thank you SO MUCH to Janelle, Corey, Melissa, Greg and the rest of the ShopTech team that has helped me over the years. You have no idea how fantastic it is to call tech support and get the same, friendly, English-speaking, and knowledgeable people every time. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 --- ### Excellent for job shops - Overall rating: 5/5 - Reviewer: Clinton B. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered I ran my business for the first year keeping everything in spreadsheets and building it as I went. Much of it was very disorganized. E2 allowed me to get all of my part numbers and material information into a database while being able to route and price and the same time. It also streamlined the processes of creating quotes, processing orders, processing shipments, and creating invoices by having it all integrated with the database. It has saved me countless hours of typing/copying in spreadsheets #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The database and pricing system are set up perfectly for the type of work I do: small-run, custom product manufacturing. #### Cons It can be have a slight lag if the internet connection is less than optimal #### Reasons for choosing JobBOSS² The pricing was affordable and the product was exactly what my business needed. ## More reviews [Next reviews](https://www.softwareadvice.com/manufacturing/jobboss2-profile/reviews/?page=2) --- JobBOSS² Reviews, Pros and Cons - 2026 Software Advice