All Katana Cloud Inventory Reviews

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User Profile

Joshua

Verified reviewer

Warehousing, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

The best for small manufacturing

PROS

KatanaMRP has really helped me know what to order, and when to order it, as well as plan what comes next in manufacturing. It even lets me add time to tasks in production so I can monetarily make sure employees are being efficient enough for my company to remain profitable. Definitely recommend. I wish I would have found them sooner.

CONS

Sometimes the app logs me out and I have to put the information in twice.

Reasons for switching to Katana Cloud Inventory

ease of use and training of users

Vendor Response

Thank you for the feedback and support!

Replied June 2020

Klaus

Machinery, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

First Impression KATANA - perfect fit for smaller companies which do not need a complex ERP-system

For our requirements, set-up and company size the best we could find and test! We will manage inventory/warehouse with 5000+ items, handle products with ingredients & operations, edit quotes, generate sales orders and mark received orders as shipped for automated invoice generation in Quickbooks. The cloud-based concept and the reduced complexity combined with an intuitivbe operatzion makes this SW easy to install and to work with if you have a team in different geographic locatioopns (as we have). Set-up of KATANA is absolutely simple, mostl yself-explanatory and can be done by any "power-user" without need of (expensive) external ERP-consultants.

PROS

Handling of inventory, items, products, ingredients, sales orders - all this is handled in a very efficient, clear and easy to use way. Makes the difference compared to many alternative MRP-/ERP-systems. Connector to QuickBooks with automatic trigger for invoices in QB once the products are marked as shipped in KATANA. Connector to Shopify for on-line sale of spare parts. 100% helpful and open minded customer service - very helpful in helping to understand all features and finding the best workflow for specific situations.

CONS

There are some functions/features which need improvement, e.g. the customization of documents such as Quotations so every company can generate a set of individual template to serve different areas (machines, spare parts, service,..). 3-5 custom fields for Quotes/Sales Orders/Products would be helpful. Althoug KATANA is intended to be a MRP-system it would be helpful to integrate SERVICE-articles (not only MAKE or BUY articles). This would allow to add a possible service portion to a spare parts quote. Dedicated Delivery Notes (with partial shipments) would be a great feature.

Reason for choosing Katana Cloud Inventory

Simplicity with at the same time well covered basic features, ease of use, intuitive, cloud-based.

Reasons for switching to Katana Cloud Inventory

Due to a downsizing in manufacturing we decided to look for a faster, more flexible, less complicated MRP-system which is cloud-based and would have good and propven interfaces to a standard accounting SW and to an on-line shop (spare parts).

Vendor Response

Thank you! Glad you are getting value out of Katana.

Replied December 2020

CAMILLA

Food Production, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2024

Bait and Switch

Horrible. MRP systems are time consuming to implement. For them to take away functionality and SIGNIFICANTLY increase the price after the first year was ridiculous. Now we will be implementing a different MRP system. We feel cheated.

PROS

It seemed simple. It didn't work as originally sold, but they did improve it throughout the first year.

CONS

We THOUGHT it was going to be a good value. But after the first year, they took away functionality and doubled the price!

Reason for choosing Katana Cloud Inventory

We THOUGHT it was going to be decent functionality for the price. When they more than doubled the price and took away functionality that we NEED in the food industry, we were very upset.

ELLOWYN

Consumer Goods, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Great choice for small manufacturer

I tried several different MRPs before settling with Katana. Some were too clunky, others too expensive, complicated and elaborate. I felt a bit like Goldilocks. Katana was just right. Reasonably priced. Integrating with Quickbooks and Shopify was simple and efficient. The set up was fast. I no longer have to duplicate data entry onto multiple systems. This saves me times and I don't lose track of orders or inventory. I especially like the instant chat feature with their customer service reps. I can leave a quick message or screenshot of a problem and within a day or so, I have a response back and my problem resolved. No need to hire an expensive consultant, anyone could set up Katana and run it.

PROS

Very simple user-interface Was able to set it up quickly and efficiently Continual feature upgrades Simple integration with Shopify & QuickBooks Very responsive customer service Detailed, but not overwhelming

CONS

The upload from Excel was clunky and not helpful. It was faster to just enter in the data directly. There are features I look forward to having but that are not currently available. I know their team will be releasing them in the next year.

Reason for choosing Katana Cloud Inventory

Erpag was about the same price at the time and had a few extra features that I liked (barcode integration for example), but the user interface was just really clunky. It reminded me a lot of my days in 90's Windows. Lots of tabs and block colors. When I added a demo set of data in, it didn't seem too difficult to use, but it just wasn't intuitive to me.

Reasons for switching to Katana Cloud Inventory

Odoo is a beautiful all-in-one platform that seemed to be the perfect solution to tying my entire business together. However, it doesn't "play" well with Shopify and social media platforms which both are essential to my business. Any customization requires an extra fee each month plus the cost of the custom 3rd party app. Set up was complicated and when I needed help, I was pressed to pay $10k for a customer service package. For a small business, that's a lot to shell out. If I were a large company and could pay to have it all set up and administered correctly, I'm sure Odoo would be an excellent choice. But for a one-woman show, it was just too much to juggle.

Vendor Response

Thank you for the feedback!

Replied September 2019

Chris

Renewables & Environment, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Most affordable MRP system for small manufacturers

Katana has been extremely responsive with receiving feedback on the product and working in product improvements based on that feedback. There have already been multiple issues I had with the product early on that they have reacted to feedback on and implemented changes. Great customer service.

PROS

I love the value. We were stuck using excel to manage our inventory for a long time because there were no affordable options until Katana came along. I am able to maintain accurate stock levels much more easily now.

CONS

There are a few minor inconveniences that are small time wasters. One example is not being able to shift/ctrl click multiple items and drag them around as a group when reorganizing priority rank of manufacturing orders. Since we have multilevel subassemblies I spend more time dragging around manufacturing orders to organize the order I want them completed in and I could save some time if I could drag items around as a group.

Reasons for switching to Katana Cloud Inventory

We didn't have the time to invest in the amount of programming we would have had to do to make Excel have the level of functionality we needed to manage our inventory so we had a hard time keeping track of our stock, especially when we had to make changes to our bill of materials. The monthly cost of Katana easily offset the cost of time wasted trying to keep track of our inventory accurately in Excel.

Vendor Response

Chris, thank you for sharing your experience with Katana!

Replied September 2019

Brandon

Consumer Electronics, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2020

Perfect for where we're at right now

We chose Katana after trying out a couple different MRP's which were either overly complex, over-priced, or didn't fit our needs. We've stuck with Katana based on it's ease-of-use, intuitive design, and delivery of everything we need it to do.

PROS

It's great to be able to log in on any computer without having to install software, and it's done an amazing job of keeping our inventory tidy and up-to-date. The Purchase Order generator has also made us look very professional to our suppliers. The integration with Shopify is also a huge plus to us as it prevents us from having to manually transfer Shopify orders and automatically removes all parts from the BOM from our inventory. Highly recommended!

CONS

There aren't many, if any things we've come up against yet that Katana didn't support.

Reason for choosing Katana Cloud Inventory

We tried the 14-day trial of Katana while still paying for Odoo and were able to get everything set up in the time it took to solve a single problem with Odoo. We immediately made the switch after that.

Reasons for switching to Katana Cloud Inventory

Odoo's a-la-carte style product offering put it into a very expensive category for us. At that time, they were still in Beta and getting everything working took numerous support tickets which were not always responded to rapidly. In the end it became a big, expensive headache.

Vendor Response

Thank you for the feedback!

Replied February 2020

Elle

Retail, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Cannot recommend this app enough

Honestly has changed my life for the better. I'm no longer running out of supplies and having to do emergency orders (hello, extra shipping fees!). This keeps me organized and helps me to better my time management. I can see every open order that I need to fulfill and planning out supply orders is a breeze. I've recommended this app to every other maker I know because I am that in love with it. I'll use this app for the rest of my life because it is the best thing that's happened to my business in a long time.

PROS

This software legitimately changed the way my business runs. It keeps me accountable for the hundreds of supplies I use on a daily basis and keeps me organized in a way that no lists, or other apps, ever have.

CONS

I can honestly say nothing, this app works so seamlessly and wonderfully. Maybe the load speeds can be a little laggy, but that's mostly because I have a lot of materials I've input. Definitely not an app downfall or issue at all.

Reason for choosing Katana Cloud Inventory

I couldn't find a single other product that did what Katana does. It integrates seamlessly with Shopify and being able to input and track recipes is what I needed most.

Reasons for switching to Katana Cloud Inventory

It was just a functional list of all the things I needed to keep track of, it wasn't actually helping my business. Katana keeps track of every gram of every material I need and with an inventory like mine, that's incredibly helpful.

Vendor Response

Thank you for the support!

Replied June 2020

Jonathan

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

A critical piece of our business that we can't live without

I love it. I've had great interactions with everyone on the team, and I can tell they want to help me succeed. Thanks Katana!

PROS

Great value, probably the only affordable cloud solution on the market

CONS

It's a great piece of software for data entry. Not so great when it comes to using that data to run your business. No dashboards or views that provide insights. They've solved for this by integrating with Easy-Insight and Stocktrim. Now that those are in place, I'm completely satisfied.

Reasons for switching to Katana Cloud Inventory

I built my Airtable manufacturing workflow from scratch. I loved it, but it was costly to maintain...I just didn't have the time. Katana does everything for you.

Vendor Response

Thanks for your review Jonathan, happy to hear Katana saves you the time and effort compared to Airtable!

Replied August 2022

Paul

Consumer Goods, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Very Useful

The overall experience has been excellent so far. Katana has helped us transition away from using spreadsheets to track our manufacturing operations and really professionalise our processes. It's an integral part of our everyday operations.

PROS

Katana has multiple features which have very useful in improving our manufacturing processes. The ability to create recipes for each product has been a huge help for us as we have quite a lot of raw materials in each finished product. The Shop Floor app has been brilliant for us to track production/assembly time more accurately. This has been a great help in pinpointing an accurate cost per unit.

CONS

The only aspect that hasn't met our expectations so far has been the batch tracking feature. This is an excellent feature and one that would be so helpful for us. However, we need it to work automatically with our Shopify orders and at the moment sales orders can only be attributed to particular batches if you fulfil them on the Katana dashboard. We need this to happen automatically when our Shopify orders are fulfilled.

Reason for choosing Katana Cloud Inventory

Katana was much more suited to our needs in terms of the receipt creation features for each product. The interface was also much simpler than the alternative products we considered.

User Profile

Quoc Viet

Verified reviewer

Automotive, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2021

The simplest mrp system.

We can easy to get COGS, quickly in make decision for make or buy. Implement is simple and quickly .

PROS

Clear process: Order fulfillment, Purchasing, Manufacturing and Inventory Control.

CONS

Don't have kitting BOM (Combo product). Format of Currency is bad, it's difficult to read.

Reason for choosing Katana Cloud Inventory

Simple and Very focus, easy to connect with Shopify and Quickbook.

Reasons for switching to Katana Cloud Inventory

Easy, simple and focus on MRP.

Zach

Luxury Goods & Jewelry, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Smooth Operator

It has been great, highly recommend for small to medium business. Very user friendly!

PROS

Katana has made our day to day business so much more fluid and stress free. It was easy to build out the product lines, upload product sku's and flip the switch on going live. Game changer!

CONS

On the production schedule front, hoping that the software will eventually lump all the tasks together, I have multiple consumers that order the same item, each order is its own line item instead of being lumped into a group, so our production team needs to scrub the tasks before production starts as to make sure they capture each item, as to not create redunancy in work.

Reasons for switching to Katana Cloud Inventory

E2 has to much horsepower, not very user friendly, software should make you feel smart, E2 didn't do that.

Jason

Environmental Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2021

Love the functionality!

PROS

This software is very user friendly compared to some other, more detailed programs.

CONS

I had some issue with the conversions during the product builds, so I am not sure if you could have multiple conversions for a product.

Reason for choosing Katana Cloud Inventory

We reviewed several other products and felt like Katana had all of the items that we needed and the functionality seemed very user-friendly.

Reasons for switching to Katana Cloud Inventory

The programs were too difficult to use and likely more then we needed for our small, but growing company.

Lauren

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Love it!

We LOVE this app! We had to work out some kinks the in the beginning based on our needs but Katana's representatives were very helpful and we got it all figured out.

PROS

It's helped us streamline inventory management, manufacturing orders and inventory orders. Highly recommend!

CONS

It was a significantly more money than what we were paying with our old system but the extra money has been so worth it for us.

Reasons for switching to Katana Cloud Inventory

We needed more in depth manufacturing features

Rowena

Furniture, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2021

Does everything it says it will

Like Xero, it's simple but powerful - what's not to like about that?! The support is friendly and helpful (despite only being available online) and the training videos are really well presented and easy to follow. A really good software implementation experience.

PROS

That may not sound very exciting, but in my experience, it's not always a given that getting the features to work is straightforward. But Katana really is both powerful and yet pretty straightforward, although just BECAUSE it has a lot of facility, I would recommend the investment of a little time in watching some of the training videos, which are excellent. Once I'd done that, it was full steam ahead and everything fell beautifully into place. The integration with Xero was completely straightforward and works like a charm. I know that as we go forward and get more and more information into the system it will provide even more, very valuable information for us.

CONS

I have only a couple of really minor niggles; I would prefer to be able to enter dates, rather than having to always pick them off a calendar (for someone who types fast, this slows me down). I'd also like it if when you are "making" a product, if all the components of that product's sub-assembly are available, the software would just go on down the line and automatically make right down to the lowest assembly level. But as I said, these are really minor and would not stop me from wholeheartedly recommending Katana.

Reason for choosing Katana Cloud Inventory

There were no other Xero-compatible applications which had anything like the positivity of reviews and feedback that Katana does. There's no better gauge of a product than the experiences of those who use it.

Reasons for switching to Katana Cloud Inventory

We switch our accounting system (which previously had manufacturing integrated into it) because we wanted to move to Xero. We then searched for Xero-compatible manufacturing control software, found Katana and saw that it had really great reviews. A look at the demo software and we were sold!

Alex

Furniture, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2023

A Thoughtful New Take on MRPs

This has been a very easy product to use - we came from a Netsuite operational backend but having a system that easily links to other products we use (Quickbooks, Shipping Platforms) was much easier to deploy.

PROS

The ease of use, as compared to larger MRP systems, helps keep the team on track.

CONS

There are some missing features - custom fields, tiered pricing, etc.

Reason for choosing Katana Cloud Inventory

Ease of use, API integration

Kyle

Consumer Goods, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Great MRP tool, some flaws but very responsive and receptive customer service and dev team

Great MRP for small manufacturers. I find that Katana saves a lot of time and makes it easy to track inventory. Saves me many "counting" trips to different locations.

PROS

Super easy to use, pricing is more clear and streamlined than when we started. Support is great; not always the quickest but 1-2 days usually gets us a thorough and well covered answer to our questions. You can send them suggestions and they will tally in to their dev schedule. Saves a lot of time and nice to be able to access it from any computer.

CONS

There currently (2020) is no option to add fixed costs to POs. This makes tracking cost of inventory a little tougher. I also cannot edit PO templates. Having these features would make cost tracking and insurance claims easier. There is also no support for contractor per unit manufacturing but a simple way to get around this would be to set contractor tasks and payment by the hour and make each unit take 1 hour to finish. This does though make it difficult to track time if you need to track how long production will take. Fortunately we have a good idea of how long something will take without the help of Katana.

Vendor Response

Thank you for your feedback and glad to see you are getting value from Katana. We have also noted down your suggestions.

Replied December 2020

Michaela

Industrial Automation, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Manufacturing superstar

We went over many manufacturing software, but Katana is the best so far.

PROS

- easiness of navigation and implementation - support - the colour coding

CONS

- not sure how to upload documents - not being able to add multiple sale and purchase accounts - not being able to ship partial sale orders

Reason for choosing Katana Cloud Inventory

overall feel and easiness of allocation

Reasons for switching to Katana Cloud Inventory

too hard to navigate/ implement/ support etc

Callee

Wholesale, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

Great for small but growing handmade biz!

PROS

Just completed the free 14 day trial of Katana and have now begun a paid subscription. It took a few days and a bit of frustration to manually add all our products, ingredients, recipes, and current pending wholesale orders from outside of shopify, but having the shopify integration helped a lot. We use three different wholesale platforms (Faire, tundra & Abound), none of which offer automated third party integrations, so we knew we’d have to manually input orders and Katana serves that purpose as our centralized dashboard to see what needs to go out, when, from which platform, if we have it in stock, when we can make it, etc. In two weeks, we’ve already seen an increase in production efficiency and decrease in wholesale turnaround times now that EVERYTHING is being tracked in one place. Highly recommend Katana if you’re a maker, it’s never too early to implement automated systems in your biz!

CONS

Glitches with accurate purchase prices showing up in overall product list. Described it to customer service and they denied it being a problem. That’s the only problem I’ve encountered so far. Tbh on customer support quality.

Vendor Response

Hi! Thank you for your feedback and we'll make sure to work out any glitches that have occurred along the way. Happy making!

Replied June 2020

Brad

Textiles, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Katana for a small manufacturer

We're still in the implementation stage, but Katana has met the majority of our business requirements with ease. It's been easy to transfer and upload data into Katana and we're feeling very confident about go live. Customer support is outstanding and they pass all improvement suggestions up to their development team for review. They embrace continuous improvement similarly to our manufacturing floor.

PROS

The ease of building products and variants. Our products have a lot of variants, and Katana makes it very easy to manage them all simultaneously. The previous MRP system used required us to build a unique BOM for every variant, which took significant time.

CONS

Minimum order quantity feature. Ability to reject/second quality part of a manufacturing lot. Develop an easy way to see product list not broken down into variants. Have the ability to only show certain BOM items on the shop floor app. Consumables like glue and tape don't need to be shown.

Reason for choosing Katana Cloud Inventory

Price, product variant structure, inventory management features, and the shop floor app.

Elias

Retail, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Simple but Effective Inventory Management

We've saved countless manhours on tracking inventory. It also makes purchasing decisions a lot easier, with the ability to know at a glance how much of each product you need to buy.

PROS

PROS: - really easy to use, great interface - support is responsive, although we didn't have much need for support thanks to a very thorough and detailed knowledge base - reasonably priced compared to other inventory management systems - good integrations with Shopify, Quickbooks, etc - it made inventory tracking a lot easier for us as a manufacturer. The manhours saved on doing Excel updates to inventory would definitely cost more if you run complex operations

CONS

CONS: - Integration with Quickbooks is a little iffy if you don't login to Quickbooks beforehand - It doesn't have a multicurrency feature for purchase orders (when you buy inventory in a currency different from your main currency) - It's not easy to account for freight costs in the costs of buying raw materials - You can't work in 2 browser tabs without paying for 2 users, this can be a little frustrating

Vendor Response

Thank you for the valuable feedback! Some of your suggestions are already in our roadmap for 2021. Glad to see you are saving time and resources with Katana!

Replied December 2020

Kyle

Luxury Goods & Jewelry, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Streamline Any Business With KATANA

The customer service is honestly the best customer service I have ever experienced. They are quick to respond, clear at explaining, very knowledgeable of the software, and great to work with. Rep even made me videos walking me through the parts of the process that were hanging me up.

PROS

The ability to streamline production, inventory and invoicing is a huge time saver and really helps with organization. I feel it is a great value for the money that you are spending and it

CONS

There is quite a bit of setup to get everything up and running and everything really functions together. This is not Katana's fault and they really have made it easy. Once everything (materials, products, production recipes) are set up, it runs like a charm.

Reason for choosing Katana Cloud Inventory

I didn't know I needed it until I saw all the features that it provided.

Vendor Response

Thank you for taking the time to share your experience!

Replied September 2019

Mary Ellen

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed December 2022

It's a good start

PROS

We like having the ability to make manufacture orders so everyone involved can see what's been planned and when it's due. The ability to prioritize orders is very helpful for assigning inventory.

CONS

Identifying products that are ready to ship on each order is cumbersome. Our customer service team has to click individually into each order to see if any items are ready to ship. There's no way to easily flip to the next order. You have to close that window & click on the next order. It would be nice if you could at least toggle between orders within an order window. We'd also love to see some kind of drop down or hover-over feature that would quickly show you if partial shipments are available.

Matt

Consumer Goods, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

Katana Review

Just the app I needed for my small business to mange the complexities of inventory and materials management. It is a no brainer for anyone looking to manage their direct to consumer manufacturing and will be my key managing fast growth. The sync between Xero, Shopify and Katana is exactly what I was after. Great support from the team too!

PROS

I was looking for software that could manage both my purchased and manufactured products with both BOM and raw material management. Katana does a great job of this with the bonus of syncing with Xero and Shopify. It is not a complex system and simple for my small business.

CONS

Katana is quite basic with what you can record for your products and materials. It would be great if there was more ability to add custom fields ( supplier SKUs, Drawing number references etc). Also some ability to customize purchase order and sales order format would be a good improvement. To be able to add a suppliers sku to a PO would be very valuable.

Vendor Response

Thank you for sharing your feedback!

Replied June 2020

justin

Automotive, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed March 2021

Easy to use and helpful

PROS

It takes some time to set up and deploy, but once it's running, its super helpful! Its very easy to generate POs, update stock levels, and track sales and make orders. All the function without the bloated junk that expensive and advanced MRP systems have.

CONS

I wish there was a way to have a negative stock variant (a single product that represents a product subtraction rather than having to make a full copy of a product recipe minus that one single item). I wish there was a way to group materials without having to create a separate product for them. Each product will generate a separate make order, but sometimes Its not actually something that can be made individually, it just represents all the parts that make up an assembly. There is currently no way to make a group of materials that does not become its own product that the system thinks needs to be made as its own inventory item.

Reason for choosing Katana Cloud Inventory

Price and user reviews.

Zach

Consumer Goods, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2020

Great Value for Small Manufacturing Businesses

The overall experience has been a positive one. It does well what is promised, and the support team is helpful while also listening to feedback for future improvements.

PROS

The price makes Katana most attractive. It is also intuitive to set up and use. Katana also provided helpful onboarding assistance.

CONS

The software is a bit limited with respect to features for or customization of PO's.

Reason for choosing Katana Cloud Inventory

Price and ease of onboarding.

Vendor Response

Thank you for reviewing Katana!

Replied January 2020

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