Katana Cloud Inventory vs ProShop ERP
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.6 / 5
Value for Money
4.4 / 5
4.9 / 5
Customer Support
4.7 / 5
4.9 / 5
Functionality
4.2 / 5
4.8 / 5
Last Review Written
July 5, 2024
April 12, 2024
Pros/Cons
Pros
- Customer service has been outstanding to help me learn features and problem solve. Very friendly and helpful.
- I appreciate how much this software has helped me fix my inventory issues. I also love that when I have an issue that I do not know how to resolve, I can schedule a call and get live support.
- Fast, powerful, easy to learn, with a clean and consistent connection to QuickBooks Online. Great user interface and robust support materials.
Cons
- I've encounter a lot of bugs that are quickly fixed, but interfere with projects and daily work. The margins and costs info is a little untrustworthy and hard to read when looking for errors.
- Sometimes it slows in operation which is mildly annoying. This could probably be fixed with some more servers in our geographic region.
- I'm missing one feature, but it's more due to the specific nature of my business.
Pros
- It's great do do business with a company that is so customer-focused. I feel like a part of a community, and I feel like the ProShop team cares about our success with their platform.
- There is no better feeling than the feeling that someone cares about your business and its success as much as you do and my appreciation of ProShop, the company, is sincere and warranted.
- Overall experience has been positive. I would highly recommend this software to any company small or large who want an easy to use software the will make them more efficient and better.
Cons
- We find out about the problem instantaneous. There are constant areas in the shop where we can't believe how we were operating before.
- It took us a year to evaluate the software until we finally made the decision to switch. I'm just upset we didn't switch sooner.
- In the beginning, Proshop was a dramatic change from our previously disorganized system.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
