# MasterControl Quality Excellence Software Reviews, Demo & Pricing - 2026 > Review of MasterControl Quality Excellence Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/manufacturing/mastercontrol-profile --- [Home](https://www.softwareadvice.com/) / [Document Management Software](https://www.softwareadvice.com/category/722-document-management/) / MasterControl Quality Excellence Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/reviews/)[Alternatives](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/alternatives/) # MasterControl Quality Excellence 2026: Benefits, Features & Pricing Wondering if MasterControl Quality Excellence is right for your organization? Our Document Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview MasterControl Quality Excellence 4.5 [(534)](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/reviews/) Pricing Starting at $25,000.00 per year ### About MasterControl Quality Excellence MasterControl Quality Excellence is the #1 Quality Management System (QMS) in life sciences. Built on an AI-driven platform, it enables life-sciences companies to enable flexible quality event management, simplified document management, and automated training management—that all work seamlessly together to close the loop on quality. Wondering if MasterControl Quality Excellence is right for your organization? Our Document Management Software selection experts can help you in 15 minutes or less. ## MasterControl Quality Excellence User Interface ## Popular MasterControl Quality Excellence Alternatives Main Product MasterControl Quality Excellence 4.5 [(534)](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 4.16Value for money - 4.48Customer support - 4.20Functionality Pricing Starting at $25000.00 per year Get Price Alternative Product [Isolocity](https://www.softwareadvice.com/manufacturing/isolocity-profile/) 4.6 [(65)](https://www.softwareadvice.com/manufacturing/isolocity-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.72Value for money - 4.91Customer support - 4.43Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [KAWAK](https://www.softwareadvice.com/manufacturing/kawak-profile/) 4.6 [(336)](https://www.softwareadvice.com/manufacturing/kawak-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.64Value for money - 4.75Customer support - 4.52Functionality Pricing Starting at $238.00 per month Get Price Alternative Product [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) 4.2 [(2043)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) Ratings Breakdown - 3.96Ease of use - 3.85Value for money - 3.81Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [SafetyCulture](https://www.softwareadvice.com/cmms/iauditor-profile/) 4.6 [(354)](https://www.softwareadvice.com/cmms/iauditor-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.47Value for money - 4.55Customer support - 4.44Functionality Pricing Starting at A$29.00 per month Get Price Alternative Product [Propel](https://www.softwareadvice.com/manufacturing/propel-profile/) 4.4 [(60)](https://www.softwareadvice.com/manufacturing/propel-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.12Value for money - 4.36Customer support - 4.30Functionality Pricing Starting at $73.00 per month Get Price ## MasterControl Quality Excellence Pros and Cons We analyzed 534 verified reviews for MasterControl Quality Excellence to find out what actual users really think. Select to learn more Responsive And Proactive Support Team Users consistently highlight MasterControl's customer support as responsive, knowledgeable, and proactive. The support team is praised for quick issue resolution, helpful guidance during onboarding and upgrades, and a customer-focused approach that values feedback and fosters long-term partnerships. Training Tools And Learning Support MasterControl Quality Excellence offers a robust training module with integrated document workflows, automated assignments, and detailed tracking. While there is an initial learning curve, users benefit from a comprehensive self-study library, community resources, and tools that make ongoing training management and compliance easier for both admins and employees. Centralized And Customizable Document Control Document management in MasterControl is streamlined and flexible, allowing for easy creation, organization, and tracking of documents. Users appreciate customizable workflows, efficient document review, and the ability to store all documentation in one accessible, user-friendly system. Reporting Tools Lack Flexibility Reporting features are often described as clunky and difficult to use. Users struggle with creating, customizing, and extracting reports, citing limited functionality, unintuitive interfaces, and unreliable standard reports that hinder efficient data analysis. Steep Learning Curve For Users Many users find MasterControl Quality Excellence less intuitive, especially for new or infrequent users. The interface and terminology can be confusing, and some tasks feel overly complex, making adoption and daily use challenging without additional training or support. ## MasterControl Quality Excellence Pricing and Plans Starting price: $25,000.00 per year Free Trial Free Version Basic $25,000.00 per year Plan includes: - Document Management - Change Control - Analytics - Business Intelligence Standard Pricing available upon request Plan includes: - Training Management - Exams Complete Pricing available upon request Plan includes: - Event Management - Risk Management - Audit Management - Supplier Management Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## MasterControl Quality Excellence Features - Popular features found in Document Management Access Controls/Permissions Archiving & Retention Collaboration Tools Compliance Tracking Document Classification Document Editing Document Generation Electronic Signature File Conversion File Sharing Third-Party Integrations Version Control - More features of MasterControl Quality Excellence Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications Approval Process Control Audit Management Audit Planning Audit Trail Automated Scheduling Bills of Material Business Process Control Change Management Commenting/Notes Communications Management Complaint Management Compliance Management Corrective and Preventive Actions (CAPA) Cost Tracking Customer Complaint Tracking Customizable Forms Customizable Reports Customizable Templates Dashboard Data Import/Export Data Security Data Visualization Defect Tracking Design Management Digital Signature Document Automation Document Capture Document Check-in/Check-out Document Coding & Control Document Management Document Review Document Storage Document Templates EDI Email Alerts Environmental Compliance Equipment Management FDA Compliance Feedback Management For Engineering Documents Forms Management Full Text Search Incident Management Internal Controls Management Inventory Management ISO Compliance ISO Standards Management Issue Management Issue Tracking Maintenance Management Mobile Access Monitoring Multi-Location Nonconformance Tracking Operational Risk Management Order Management Predictive Analytics Prioritization Product Data Management Production Scheduling Project Management Quality Assurance Quality Control Quality Management Real-Time Data Real-Time Reporting Real-Time Updates Reminders Reporting/Analytics Reporting & Statistics Response Management Revision History Risk Analysis Risk Assessment Risk Management Risk Reporting Risk Scoring Root Cause Analysis Routing Safety Management Scheduling Search/Filter Secure Data Storage Status Tracking Supplier Management Supplier Quality Control Task Management Traceability Training Management Version Comparison Version Rollback Workflow Management ## MasterControl Quality Excellence Integrations Microsoft Word Integration rated 3.9 from 17 reviews Microsoft Excel Integration rated 4.4 from 11 reviews Microsoft PowerPoint Integration rated undefined from -1 review ## MasterControl Quality Excellence User Reviews Overall Rating 4.5 Ratings Breakdown 5 55% 4 38% 3 7% 2 0% 1 0% Secondary Ratings Ease of Use 4.1 Value for money 4.2 Customer support 4.5 Functionality 4.2 VR Verified Reviewer Biotechnology 1001-5000 employees Used daily for more than 2 years Review source Reviewed May 2026 eQMS upon your needs 4 Previously 5 I like the system because of its flexibility and you can always find a way to implement required features. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Flexible system, can be configured upon your needs. Easy to improve and adjust if necessary. Great tool for digitalization. Cons: Some new products promise good and helpful functionality but lack at some points. Delivered to fast. Read More MF Mikkel F. Verified reviewer Medical Devices 11-50 employees Used daily for less than 2 years Reviewed May 2026 Power Meets Complexity 4 Master Control delivers a powerful, feature-rich experience, balancing strong performance with complexity that may challenge new users Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: Master Control impresses with sleek design, intuitive interface, and powerful performance that enhances productivity. Cons: Master Control can feel complex for beginners, with a steep learning curve and occasional glitches that disrupt workflow efficiency. Reasons for switching to MasterControl Quality Excellence Because master control offered a better system Read More SA Sheshanka A. Verified reviewer Medical Devices 501-1000 employees Used daily for more than 2 years Review source Reviewed April 2025 Good Quality management system but must improve further 3 Good but there is room for improvement in areas other than DOcs, training and quality events Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: Docs and Training are the easiest to use Cons: User management, suppliers, AUdits and Risk modules Reasons for choosing MasterControl Quality Excellence Our intent was to use a system that can combine all elements of QMS Reasons for switching to MasterControl Quality Excellence DOne part of global harmonization project Read More Marco B. Verified reviewer Biotechnology 1001-5000 employees Used daily for more than 2 years Reviewed February 2026 Reliable Quality Management, but Implementation Can Be Challenging 4 MasterControl Qx is a solid and compliance‑focused quality management system that delivers strong collaboration and form management features. However, the platform could benefit from improved usability, quicker bug resolution, and more competitive pricing. It’s a great fit for organizations with strict regulatory requirements and structured internal processes. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: What I liked most about MasterControl Quality Excellence is its strong focus on compliance and its ability to streamline collaboration across teams. The system provides clear, structured workflows that support efficient task management and full traceability. I especially appreciate the ready‑to‑use digital forms, which are already designed around industry‑standard processes and allow teams to start working immediately without lengthy configuration. Cons: The main limitations I experienced with MasterControl Quality Excellence are related to usability and system stability. The interface can feel unintuitive for new users, requiring more training than expected to become fully comfortable. Additionally, some modules still show occasional bugs or inconsistent behaviors that slow down daily operations and require follow‑up with support. Implementation can also be time‑consuming due to the complexity of the platform and the level of coordination needed across teams. Reasons for choosing MasterControl Quality Excellence I chose MasterControl Quality Excellence because it offers a strong balance between functionality and value for money. Compared to other solutions, it provides ready‑to‑use, industry‑standard workflows and forms that reduce implementation time and costs Reasons for switching to MasterControl Quality Excellence Changing from on-premise to SaaS system. Read More SS Sam S. Verified reviewer Pharmaceuticals 5001-10000 employees Used daily for more than 2 years Reviewed May 2026 PQS and training manager 4 Excellent - use master control on a daily basis and it really supports continuous improvement, tractability and compliance Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Documentation control - excellent with great control and compliance Collaboration Implementation with great transition from previous EQMS Cons: None - it’s great the MC are constantly evolving the system, the MC team are very cooperative with requests to improve the system Reasons for switching to MasterControl Quality Excellence Greater functionality and to support improved compliance Read More Tamara P. Verified reviewer Pharmaceuticals 201-500 employees Used daily for more than 2 years Reviewed May 2026 Do not overcomplicate configuration 4 Ratings Breakdown 3 Ease of use 4 Customer support 4 Functionality Pros: The customer support team really tries to work with you to solve issues. It is nice that our throughput time has decreased significantly now that we have moved away from paper. Cons: How it was set up by our company. Could have done with easier configuration since too many user groups and roles. Read More Leon B. Verified reviewer Pharmaceuticals 1001-5000 employees Used daily for more than 2 years Reviewed May 2026 Good foundation and vision 4 Good product with an excellent vision. Quality-wise everything in the system goes hand-in-hand and is well thought through. Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: The possibility to connect every type of quality related aspect, e. g. Deviations, CAPAs, but also Documents and Training Cons: The user experience. Most end-users are unsatisfied with their experience and handling the system. Also some bugs are frustrating Read More CC Christina C. Verified reviewer Pharmaceuticals 51-200 employees Used daily for more than 2 years Review source Reviewed May 2026 Widely recognized name with some challenged 4 It was okay; but just acceptable. There were a lot of challenges that came with use of the system. It was a bit clunky and outdated. Ratings Breakdown 4 Ease of use 2 Value for money 1 Customer support 2 Functionality Pros: Master control is very well known in the industry. It has out of the box services which made it easy to implement. Cons: Constant required updates were a challenge. We found a lot of bugs and their customer service was lacking for the overall cost. Read More AH Anker H. Verified reviewer Biotechnology 11-50 employees Used daily for more than 2 years Reviewed May 2026 Review from an admin with 2 years experience with MC 4 Generally it solves our needs, but there ate room for improvements. For example support of track changes and PDF publishing Ratings Breakdown 3 Ease of use 2 Value for money 5 Customer support 4 Functionality Pros: That it is trustworthy and covers most of my document management and training. Editing of word documents on the server. Cons: That basic users are so basic that they can only read. We really need basic users bekng able to just sign off on a document. Read More PG Pauline G. Verified reviewer Medical Devices 201-500 employees Used daily for more than 2 years Reviewed May 2026 MasterControl as a user friendly eQMS 4 Great solution with a great support team. Very user friendly and allowing teams to work on a pluridiciplinary interface Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Very user friendly, open discussion with support teams, great features available, frequent improvements and updates Cons: Some features that are not the focus of improvements and upgrades, creating limitations for the teams on site Read More Showing 1 - 10 of 534 Reviews [See All Reviews](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/reviews/) ## MasterControl Quality Excellence Popular Comparisons [Isolocity vs MasterControl Quality Excellence](https://www.softwareadvice.com/manufacturing/isolocity-profile/vs/mastercontrol/)[KAWAK vs MasterControl Quality Excellence](https://www.softwareadvice.com/manufacturing/kawak-profile/vs/mastercontrol/)[NetSuite vs MasterControl Quality Excellence](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/vs/netsuite-financials-accounting-software/)[SafetyCulture vs MasterControl Quality Excellence](https://www.softwareadvice.com/cmms/iauditor-profile/vs/mastercontrol/)[Propel vs MasterControl Quality Excellence](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/vs/propel/)[Qualio vs MasterControl Quality Excellence](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/vs/qualio/)[QT9 QMS vs MasterControl Quality Excellence](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/vs/qt9/)[Arena QMS vs MasterControl Quality Excellence](https://www.softwareadvice.com/compliance/arena-qms-profile/vs/mastercontrol/)[Dot Compliance vs MasterControl Quality Excellence](https://www.softwareadvice.com/manufacturing/dot-compliance-profile/vs/mastercontrol/)[Checklist Fácil vs MasterControl Quality Excellence](https://www.softwareadvice.com/construction/checklist-facil-profile/vs/mastercontrol/)[Fishbowl vs MasterControl Quality Excellence](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/vs/mastercontrol/)[SafetyChain vs MasterControl Quality Excellence](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/vs/safetychain/)[Daruma vs MasterControl Quality Excellence](https://www.softwareadvice.com/project-management/daruma-profile/vs/mastercontrol/)[Ideagen Quality Management vs MasterControl Quality Excellence](https://www.softwareadvice.com/compare/142000-mastercontrol/vs/419186-Ideagen-Quality-Management/)[ComplianceQuest vs MasterControl Quality Excellence](https://www.softwareadvice.com/crm/compliancequest-profile/vs/mastercontrol/)[GoAudits vs MasterControl Quality Excellence](https://www.softwareadvice.com/ehs/goaudits-profile/vs/mastercontrol/)[orgavision vs MasterControl Quality Excellence](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/vs/orgavision/) [Compare All Alternatives](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/alternatives/) ## Other Top Recommended Document Management Software [Revver](https://www.softwareadvice.com/cms/revver-profile/) **4.4** (949) Recently recommended **20** times [Square 9](https://www.softwareadvice.com/cms/square-9-profile/) **4.5** (141) Recently recommended **18** times [DocStar ECM](https://www.softwareadvice.com/cms/docstar-dms-profile/) **4.0** (97) Recently recommended **17** times [Contentverse](https://www.softwareadvice.com/cms/contentverse-profile/) **4.1** (19) Recently recommended **16** times Stuck Between Options? 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