All MasterControl Quality Excellence Reviews
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MasterControl Quality Excellence Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.1
Customer Support
4.5
Value for money
4.2
Functionality
4.2
Pros
"The AQEM module has a simple and customizable workflow system with plenty of helpful features that enhance usability for end users. And you don’t have to be a software engineer to use the system or customize the workflows."
"From what I’ve learned, the platform offers robust tools for document management, training, and compliance alignment… all of which are essential as we work to build and standardize our processes."
"The flexibility with FBS forms and jreports, we need a way to manage the reports having folders to separate reports would be amazing"
Cons
"I work in CAPA and NC and both are extremely difficult to prepare for an audit, from the PDF printouts to the inability to download multiple attachments at once."
"Items such as SP and FBS forms do not allow for a lot of configuration to meet what end users look for."
"There are a few glitches which are hard to fix when we are routes to a single support contact who might not be able to fix it."
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