Masterplan

RATING:

3.0

(1)
Overview

About Masterplan

Masterplan is a cloud-based materials requirement planning (MRP) system designed for small to midsize manufacturers. As a comprehensive MRP suite, Masterplan offers standard manufacturing applications including financial accounting, manufacturing execution, quality management, product life cycle management, supply chain management, supplier management, customer relationship management (CRM) and business intelligence. The financial accounting application also features modules for governance, risk and compliance and can handle multiple currencies. The CRM component integrates with Salesforce. When users deploy Masterplan, they are able to customize the system to fit their unique requirements and can use Masterplan’s in-house service for implementation. Mast...
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Masterplan Reviews

Overall Rating

3.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

2

Value for money

3

Functionality

4

Most Helpful Reviews for Masterplan

1 Review

Kenneth

Food Production, 11-50 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed October 2023

Implementation

There are not enough billable onboarding hours provided in the standard package, high additional cost charged on extra assistance and the assigned personnel is not dedicated on account set up.

PROS

Comprehensive coverage to all business functions of the organization. Comparatively reasonable price compare with major players in the market.

CONS

Not enough responsive customer support during the implementation, quote contradiction between sales and actual operations, not all functions is ready to launch in their shared SOP.

Reason for choosing Masterplan

Overall cost is reasonable, wider coverage in term of functionality