Masterplan
About Masterplan
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Most Helpful Reviews for Masterplan
1 Review
Kenneth
Food Production, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed October 2023
Implementation
There are not enough billable onboarding hours provided in the standard package, high additional cost charged on extra assistance and the assigned personnel is not dedicated on account set up.
PROSComprehensive coverage to all business functions of the organization. Comparatively reasonable price compare with major players in the market.
CONSNot enough responsive customer support during the implementation, quote contradiction between sales and actual operations, not all functions is ready to launch in their shared SOP.
Reason for choosing Masterplan
Overall cost is reasonable, wider coverage in term of functionality