MIE Trak PRO software


100 reviews(4.5/5)
100 reviews(4.5/5)

MIE Trak Pro is an enterprise resource planning (ERP) offering that is best suited for manufacturing businesses. It includes modules designed to accommodate most production cycles and optimize the capabilities of repetitive, custom, quick-turn and mixed-mode operations.

MIE Trak Pro offers the following features: accounting, business analytics, customer relationship management, electronic data interchange, bill of materials, barcoding, human resources, inventory control, invoicing, quality control and inspection, repair and maintenance, request for quotation/quoting, sales and purchase order processing, time clock and work order scheduling and reporting. The system also offers kiosk data collection and whiteboard scheduling modules with drag-and-drop scheduling. It contains customer and vendor centers and an executive management overview to ensure users have access to real-time data updates.

MIE Trak Pro is best suited for custom manufacturers and fabricators that handle less than $250 million in fabrication and processing. The solution supports several manufacturing modes, including discrete, MTO and ETO.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

100 Reviews of MIE Trak PRO

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  • Keith from KSO Metalfab

    Number of employees: 51-200 employees

    August 2018

    Simplicity .

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The ability to have everyone at our company working from one system.

    Pros

    The ability to gather so much information from this software is just remarkable. What took hours before now takes seconds. Without this software we would be just guessing when it comes to scheduling and all other functions to run our business. There is no more guessing and our customers get the true answers based on facts .

    Cons

    There is not much we like least about the software. Me personally I would like to be able really understand how to make my own quick views without always asking your team for help.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • John from Equipment and Supply

    Number of employees: 51-200 employees

    July 2018

    Changing software is never fun but these guys were great.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We consolidated from using three separate software systems to using one that performs all those functions and more.

    Pros

    It is an all in one software, you can use what you want and use other features later as your ready. It is very capable. The software is very intuitive, things are where you would expect them to be.

    Cons

    We often quote long lists of parts and quoting many items at one time can be very time consuming.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Usman from Qualified Metal Fabricators

    Number of employees: 51-200 employees

    June 2018

    Very informative.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to use. User friendly. Going from screen to screen is very easy and understandable. No question alot easier and practical.

    Cons

    Slight lag between screens. Icons can better be described. Also, pop screens that prompt you or remind you of an open order. or P.O. could be helpful.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Amy from Upside Innovations

    June 2018

    We have had a very good implementation with MIE Trak.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software will allow our company to grow more seamlessly.

    Pros

    The best thing about the software is that the screens and tables display a lot of data that you can configure to best meet your needs. The customer service is also very good with quick turnaround times.

    Cons

    As for room for improvement, I wish the implementation process was a little more robust and consistent. We worked with several different people within the organization, but it meant that we had to start from scratch each time and explain our internal processes several times.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tish from Upside Innovations, LLC

    June 2018

    I mainly use the Sales Order Module, Item Maintenance, Party Maintenance and really like it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Complete automation for our business.

    Pros

    I really like the search features in all of the tabs. I like that you can have multiple tabs open at one time. I like the very easy to read fonts.

    Cons

    That the Sales Order Screen does not have invoicing accounting information. That you cannot copy shipping addresses between customers.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Predrag from QMF

    June 2018

    Flexible, efficient time saver.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Logical flow of work done efficiently saves us lots of time. Features are well thought out and regularly updated and improved.

    Cons

    Help file for those rare cases that help is needed could be more expanded in detail. Over all it is an impressive program.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • travis from west coast fab inc

    Number of employees: 11-50 employees

    June 2018

    The software has allowed us to grow our business and meet the demands of our customers.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Increased sales, true understanding of part cost, and most importantly, TRACK-ABILITY!

    Pros

    Mie Trak pro has worked with us to better understand what is going on in our shop and allowed us to accurately know where to improve.

    Cons

    There is so many features it makes us feel we need more work in order to use them all. There could be an ai assistant that will do your job but then again thats what they pay me for.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Brian from Ecodynamics, INC

    Number of employees: 11-50 employees

    June 2018

    User Friendly Sofware and great customer support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    allowed us to switch over from a cumbersome system with little to no support from the vendor with little to no downtime and a short learning curve. Enjoy the quick responses from the entire team at Mie Solutions

    Pros

    User Friendly by being easy to learn and move around in orders. Inventory can be adjusted at invoice creation allowing us to quickly fix inventory count issues

    Cons

    Mostly me just learning the ins and outs, so far no real issues not handled by customer service. We have had some issues with the format of some of the documents but support at MIe Trak has quickly addressed

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    Good Experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use, intuitive. Very much geared towards sheet metal manufacturing. easy look up capabilities.

    Cons

    We are on a down rev. version...therefore have not yet realized the benefits of the new versions. Custom reports can be challenging.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Elizabeth from Hagen Manufacturing, Inc.

    June 2018

    great program. does all we need and so much more!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Customer service is AMAZING. they're all willing and able to work with me to fix any problems that come about and are great at taking input from me as to things that may be helpful!

    Cons

    There is really nothing that bothers me about this software! Any problems i have, are quickly resolved by the stellar customer service team!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    Decent software, needs some trimming.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Making POs and creating WOs.

    Pros

    It's extensive and covers most of what you'd need to do in an ERP system. Customer support is readily available.

    Cons

    Not intuitive, takes a long time to learn, too busy, slow. Although customer support is available my experiences have been mixed, the techs are too fast on their end and assume you know everything they're doing and talking about, didn't end up helping me.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: MIE Solutions, MIE Solutions

    June 2018

    Hello, We're sorry you were unable to get the support you needed to use MIE Trak to the best of it's ability. We would love to set up some individualized training or support time with your team to get you all the tools you need. Please give us a call any time at 714-786-6230 x2 or at reviews@mie-solutions.com so we could get that set up for you. Thank you for being our customer!

  • Dawn from D & B Precision Products

    June 2018

    Easy to use, everyone is always helpful when we have questions

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    There is multiple ways to look up to find information on customers, work orders, and Purchase Orders.

    Cons

    When we link a file to a work order or sales order, if you move a folder that you have linked to the system you can not open it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Lawrence from Ameritex Machine & Fab

    Specialty: Metal Fabrication

    Number of employees: 51-200 employees

    February 2018

    Powerful software for a business that wants to control a lot of information. The possibilities are just about endless.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have 25+ users so the annual maintenance and support fee is expensive. However, the support is outstanding. Any one of my users can request support directly with Mie Solutions and a tech will remote in to the user's desktop and walk them through the problem, which is usually not a software issue, but user error. This remote in feature is built into the software. Excellent support!

    Pros

    Powerful and feature packed. Our business has grown over 50% (coincidentally) since implementing MIE Trak Pro and the software has handled the growth without a problem. More users, more transactions and more parts have not bogged down the system. The seamless integration from accounting to purchasing to manufacturing to shipping is excellent.

    Cons

    A powerful package takes a lot of time and energy to implement. This is not something a busy company can do overnight and the learning curve is a bit steep. I think this would be the case with any complete Accounting+MRP system.

    This review was submitted organically. No incentive was offered
    Review Source
  • John from J Geiger Shading Technology

    Specialty: Consumer Products

    Number of employees: 51-200 employees

    February 2018

    Chief Financial Officer

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Team is very helpful and will help you use the software to adapt to your business model. We chose Mie Trak after talking with some of their current customers who were/are very happy with its performance. I would strongly advise anyone looking at new ERP software to speak with some current users as a reference.

    Pros

    The development team has built in functionality that caters to any business model. Any time we have questions about the best way to use a function within the software someone take the time to understand how it can be best suited to our business.

    Cons

    It would be great if we could export an ACH file with vendor bank acct # and routing # to upload for EFT payments. This is currently a manual process that is time-consuming.

    This review was submitted organically. No incentive was offered
    Review Source
  • Tom from ECODYNAMICS, Inc

    Specialty: Job Shop

    Number of employees: 11-50 employees

    February 2018

    We went from nightmare to nightmare until we went with MIE Trak PRO!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If you are looking for a software that hits your bottom line directly and in a positive manner, for God's sake, stop here and have a good look! We changed our software twice in 11 years and we were only with the "high end price classes" like Big M and Big G! I am glad we took the step again as MIE Solutions ended our seemingly never ending pain and frustration! In an enterprise you can't be successful with making a one time "big deal" on an equipment or software purchase. Success lies much more in work efficiency: saving precious minutes every hour of the day, every day of the week and every week in the year! And That Is MIE Trak Pro! It was my wife who convinced me to try it one more time and we did because compared what we purchased before the price tag was very moderate.

    Pros

    Ease of use! Speed! Search functions are awesome and probably the most powerful feature of all: The search field remains available on the left of the window, narrow down to what you focus on and keep working without interruption! Flexibility all across the line! Flexibility and ease of personalizing reports and forms! Accounting: Book Keeping no longer a burden! The learning curve: a hockey stick with rocket fuel! Implementation was a truly positive experience and customer service is excellent. These people know what they are doing and they are professionals. A month and a half after the implementation we feel like Trak Pro professionals ourselves. One more thing: the price is affordable and we got much more than we ever dared to expect!

    This review was submitted organically. No incentive was offered
    Review Source
  • Dave from Metal Integrity LLC

    Specialty: Metal Fabrication

    Number of employees: 11-50 employees

    November 2017

    Metal Integrity Review

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    The product fits our needs better than any I’ve seen and the Vendor does a good job of responding to our needs.

    Cons

    New builds often cause unforeseen problems. Some smaller “nuisance” issues have not be fixed for several build generations.

    This review was submitted organically. No incentive was offered
    Review Source
  • Travis from West Coast Fab Inc.

    Specialty: Metal Fabrication

    Number of employees: 11-50 employees

    November 2017

    Growing our Business with MIE Solutions

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Software offers so many amazing features we can’t apply all of them to our system.

    Pros

    Whether it is IT support, sales, our customer service, the Mie solutions team is always prompt and professional about helping us grow as a company.

    This review was submitted organically. No incentive was offered
    Review Source
  • Rob from Standard Change-Makers, Inc.

    Specialty: Other Industry

    Number of employees: 11-50 employees

    November 2017

    AWESOME system!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    MIE Solutions has been absolutely awesome with regards to Support and Development. If we have a question about the system we typically receive a phone call Within a few hours of submitting the ticket. MIE Solutions has definitely gone above and beyond to satisfy our needs and have been extremely patient with all of our questions and training needs. MIE Solutions is the epitome of making sure the customer’s needs are met.

    Cons

    We love MIE Trak Pro and everyone that we have interacted with, however if I had to list a dislike, it would be that their Support team is all based in California and the time difference can cause a delay in hearing back regarding Support issues/fixes, etc.

    This review was submitted organically. No incentive was offered
    Review Source
  • David from Prismier

    Specialty: Metal Fabrication

    Number of employees: 11-50 employees

    November 2017

    MIE Trak Review from a Sheet Metal Fabricator

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    The support has been great! Our ability to customize the software to fit our business needs is one of the great features of the software.

    Cons

    The interface can be a bit clunky at times and does not have the nice GUI that you would see in a Microsoft or Quickbooks product.

    This review was submitted organically. No incentive was offered
    Review Source
  • Mary from Crawford Mfg. Co.

    Specialty: Other Industry

    Number of employees: 11-50 employees

    July 2017

    Great value with many options and features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great value, I spent a lot of time researching the various options out there, and this still is the best value product I've found.

    Pros

    Great integration between various modules; transitioning from quote to sales order to work order to invoicing is very smooth. Customer support is great, usually same day - at least within 24 hours. If a change in the system can help you use the system more efficiently, they will consider it for the next update and try to make it happen. You can pick and choose which modules you use and it integrates well with Quickbooks.

    Cons

    It is somewhat difficult to train team members, especially those who aren't as experienced with computers and databases. Some features don't work as well if you have higher volume production runs, and if your materials are slit coil material or wire, but this can be worked around.

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