--- title: "NetSuite Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of NetSuite. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if NetSuite is a good fit for you!" source_url: "https://www.softwareadvice.com/manufacturing/netsuite-manufacturing-edition-software-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Accounting Software](https://www.softwareadvice.com/accounting/) / [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) / NetSuite Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/alternatives/) # NetSuite User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 2,063 ### Secondary ratings - Ease of use: 4.0/5 - Customer support: 3.8/5 - Value for money: 3.9/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 965 reviews (47%) - 4 stars: 788 reviews (38%) - 3 stars: 216 reviews (10%) - 2 stars: 39 reviews (2%) - 1 star: 55 reviews (3%) ### Most mentioned pros - Finally, its deep customization allows businesses to build complex, automated workflows (SuiteFlow) that fit their specific operational DNA rather than forcing a "one-size-fits-all" approach. - NetSuite has been really great for linking different areas of the company together. Because financial, procurement, reporting and project-related activity can all be managed in one application, time is saved because there’s no need to navigate through multiple systems to collect all the relevant details. - You can customize workflows, dashboards, and reports to match your specific needs, and as your business evolves, the platform scales right along with it. ### Most mentioned cons - They followed a cookie-cutter playbook with no effort to tailor the system to our complex processes. When we tried to explain workflows that didn't fit their standard template, they looked at us like we were speaking a foreign language. - What I liked least was the challenge of getting other users up to speed and fully embracing the platform. Because of its complexity, people often get frustrated and gravitate toward outside tools for tasks that NetSuite can actually handle natively - which undermines the value of having one centralized system. - For example, consignment functionality does not work well when assembly items are enabled, which creates limitations in more complex inventory setups. ## NetSuite customer reviews Showing reviews 1-25 of 2,063 (page 1). ### A very comprehensive range of products and services that leaves nothing to be desired or required. - Overall rating: 5/5 - Reviewer: Mariano U. - Verified reviewer: Yes - Industry: Investment Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered We can manage our product inventory, process sales via POS or manually, generate and send invoices, and easily process orders via the online shop. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros NetSuite's modules offer a powerful, comprehensive system for starting and growing in e-commerce. The core component - the inventory management system - integrates seamlessly with online shops, marketplaces and your own point-of-sales system. Order processing and warehouse management function almost flawless. The software offers an affordable entry point, with costs increasing gradually as your business grows. A fair deal! #### Cons The company's vision is heading in the right direction. Processes can often be streamlined using workflows, scripts and extensions. Expanding the business model to marketplaces and offline retail is always possible. #### Reasons for switching to NetSuite Their customer service had so many delays whenever we tried to reach it unlike Netsuite who are always ready to help us --- ### The single source of truth our business needed to scale - Overall rating: 5/5 - Reviewer: Charlotte K. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'd recommend NetSuite to any business doing at least $10M a year in revenue. Below that, the complexity and cost probably outweigh the benefit. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One system for finance, inventory, purchasing, and sales — no more reconciling data across five different tools. It's also highly customizable, so it flexes to fit almost any workflow you throw at it. #### Cons That same flexibility is a double-edged sword. It's easy to over-customize and end up with configurations that cause bugs down the line, so it helps to have someone on your team (or a partner) who really understands the platform. #### Reasons for choosing NetSuite Netsuite was more modern and user friendly. #### Reasons for switching to NetSuite Quickbooks Online was no longer able to meet the scale of our inventory management needs. --- ### Reliable and Highly Customizable ERP for Manufacturing Operations - Overall rating: 5/5 - Reviewer: David R. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Over the past recent years, my experience with Netsuite has continued to improve as we've expanded its use throughout the organization. It has become the central system for inventory, order management, purchasing, shipping, financials, and EDI integrations. The platform is highly customizable and scalable, allowing us to automate many business processes while providing real-time operational visibility. Although it requires knowledgeable administration to fully leverage its capabilities, NetSuite has proven to be a reliable ERP that supports our continued growth and operational efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Netsuite has become a critical platform for managing our manufacturing and distribution operations. Its flexibility, robust reporting, saved searches, workflows, and seamless integration with EDI and third-party applications have significantly improved efficiency, visibility, and automation across multiple departments. #### Cons The platform still has a steep learning curve, especially for advanced administration and customization. Some features require technical expertise, and licensing or implementation costs may be a consideration for smaller organizations. #### Reasons for choosing NetSuite Because of the following reasons: scalability, advanced features, integrated platform, real-time visibility and its cloud-based solution. #### Reasons for switching to NetSuite QBDT was unable to keep up with the growing needs of our business. Net-suite offered greater scalability, allowing our business to grow without outgrowing the software. --- ### Good Software, but poor support - Overall rating: 3/5 - Reviewer: Heath B. - Verified reviewer: Yes - Industry: Sporting Goods - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I like the software, but it needs careful attention during the set-up phase. The internal Oracle implementation team was scattered, constantly changed, and rushed us to go live. We are left to hire a third party to fix the set-ups because the post go-live support is minimal. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros NetSuite is very comprehensive and can be customized to any business. The annual cost is reasonable for the functionality that you get. #### Cons NetSuite is a bit of a challenge in a manufacturing environment. It also attempts to be too comprehensive. There are just too many paths to do a single task. The use of roles complicates this even more. Different roles use different paths to do the same thing. When building reports, there are 5-10 different fields to choose from with the same name and many return no information. We were also charged extra for the addition of a few customizations that we needed. There are thousands of hours of training videos, but they all use the base software and many are out of date for the current user interface. #### Reasons for choosing NetSuite Oracle name, recommendation from others, and reasonable price. #### Reasons for switching to NetSuite Made2Manage was outdated and wasn't being updated. --- ### Net Suite for Credit Unions - Overall rating: 4/5 - Reviewer: Isaiah C. - Verified reviewer: Yes - Industry: Banking - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I enjoyed net suite Their team is very knowledgeable of their integration fields and capabilities for our specific industry. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s ability to truly produce any dashboard and integrate almost any data set from your company. It’s very capable of integrating a large range of data from different sources . #### Cons It’s not the most user-friendly and you really need to know how to use it to be able to produce deliverables #### Reasons for choosing NetSuite Oregon Sweet was something that can grow with our company limitless. #### Reasons for switching to NetSuite Our company was expanding rapidly. I needed to change how we presented our sets of data to c suite officers. --- ### NetSuite Review - Overall rating: 3/5 - Reviewer: Nick S. - Verified reviewer: Yes - Industry: Machinery - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with NetSuite has been positive, with occasional learning curves and speedbumps. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros NetSuite helped our company modernize our systems by providing an ERP system infrastructure that matched our growing business. #### Cons The initial implementation of NetSuite was rather difficult and time consuming and left us needing additional training. #### Reasons for switching to NetSuite Our instance of Made2Manage was extremely outdated. --- ### Netsuite is the glue of our business - Overall rating: 5/5 - Reviewer: Eric S. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Definitely a positive overall experience. It has streamlined our business by bringing multiple departments into one platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Netsuite has made our business much easier, with accounting, inventory, and sales all in one system. #### Cons The biggest downside is the learning curve. It takes time to learn the function and the setup can take a bit of time. --- ### Great for Enterprise Finance, Challenging to Learn - Overall rating: 5/5 - Reviewer: Disha k. - Verified reviewer: Yes - Industry: Utilities - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The NetSuite fully takes the painful, repetitive work out of flipping back and forth between poorly-constructed spreadsheets and clunky governmental reporting applications. Our visibility and time to reporting has been significantly improved. Plan for high training costs to overcome the steep learning curve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The level of Financial Consolidation depth is truly phenomenal. It has served as the single source of truth for our large State based accounts, budget allocations, and business metrics spanning many utility companies. The flexibility for custom reporting and the audit readiness tracking makes meeting our regulatory reporting requirement easy. #### Cons User Interface UI is cluttered and outdated making data entry tedious for non-tech-inclined members every day. Configuring custom workflows for government compliance needed lots of personalization and required hiring costly consultants or complex scripting. --- ### Streamlined Business Processes with Netsuite - Overall rating: 5/5 - Reviewer: Kamini V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. NetSuite has helped increase the stability and regularity of our business and has made some manual work obsolete. It’s good at managing complicated business processes, and I really value having useful and accurate data at my fingertips when I want it. While it’s a learning curve, it’s proved to be a very solid system in the long run. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros NetSuite has been really great for linking different areas of the company together. Because financial, procurement, reporting and project-related activity can all be managed in one application, time is saved because there’s no need to navigate through multiple systems to collect all the relevant details. The Dashboards give visibility, the reporting is flexible, and cloud access enables users to check activity remotely. #### Cons The one feature I would change if I could would be the UI. Some areas could definitely use an update, and there were many things that took far too many clicks to access. It's a lengthy first-time setup and a tiny adjustment will take much longer than it should. --- ### Great program - Overall rating: 5/5 - Reviewer: Keith O. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience with netsuite was very good and worked wonderful. Just too expensive for my company budget. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use is outstanding, Customer Service Team is pretty good. Bugs and issues are pretty low as should be for the money. #### Cons To expensive for smaller businesses and it is meant for larger companies who have bigger payroll and sales. --- ### Good product but still work to do - Overall rating: 4/5 - Reviewer: Tasman D. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We see the benefits that Netsuite can provides but we have had to do a number of customisations in order to achieve our goals. The good thing is Netsuite allows those customisations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It provides an all in one solution that allows enforcement of processes within its structure. It enables a large amount of customisation to enable the system to meet company requirements #### Cons At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still seems to be delays in simple tasks #### Reasons for choosing NetSuite Pricing, capability and implementation capabilities #### Reasons for switching to NetSuite Needed to have all company financial information in a single erp --- ### NetSuite - 2 years post implementation - Overall rating: 5/5 - Reviewer: William M. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really happy with NetSuite, from the time we started implementing it in the business we could see that we made the right choice #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Like like they way that you can mould and customise NetSuite to align to your business. It is not a static system, you can continuously develop and improve it #### Cons Out of the box we found the system needs a lot of work to help find the benefits. You need to work with a good partner to get it to a starting point for your business. But once you start jnlocking some benefits they start it come at you quickly #### Reasons for choosing NetSuite For its ability to be customised and integrated with other systems #### Reasons for switching to NetSuite We are a fast going business that is forever changing and we needed a system that could grow and change with us --- ### Happy customer - Overall rating: 5/5 - Reviewer: Erin P. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I am happy with our experience with NetSuite. We’ve been using it for 7 years now and the support has been good, it’s overall great system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros NetSuite gives our business the ability to report on anything as it’s an all in one system. It’s allowed us to speed up and automate a lot of our processes. #### Cons I don’t love all the different record types, I do feel it makes it a bit clunky. I think it could be cleaned up to make it easier to undo certain tasks. It allows for a lot of reporting but it does mean there is a lot of paperwork to do some tasks and especially when you are trying to reverse something. #### Reasons for choosing NetSuite I don’t remember which version of SAP I was looking at but we were going to use SAP but at the time it ended up not working well at all for ecommerce --- ### From First Impressions to Full Integration: NetSuite Delivers Where It Counts - Overall rating: 5/5 - Reviewer: Paul Fabian S. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My initial impression wasn’t great—I found the interface overwhelming and not very intuitive. But after spending time with it and learning the system, I completely changed my mind. NetSuite turned out to be a robust, scalable platform that, once configured properly, streamlined our operations and gave us visibility we didn’t have before. It’s not the easiest software to learn, but the payoff in functionality and integration is absolutely worth the effort. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Powerful ERP software with a strong infrastructure that seamlessly integrates financials, inventory, and order management in one platform. It scales well as your business grows, provides real-time visibility across departments, and offers extensive customization options to match complex workflows. #### Cons WMS lacks key features like cubic measurement for warehouse inventory, which made managing box dimensions and storage capacity more manual than expected. This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations. #### Reasons for switching to NetSuite Our previous system, World officer, fell short as the company grew—it couldn’t scale with our expanding inventory, multi-location needs, or complex financial reporting. We needed a unified platform that could keep up with higher order volumes and provide real-time visibility across departments. NetSuite offered the infrastructure and integration we were missing. --- ### Awesome Developments with AI - Overall rating: 5/5 - Reviewer: Allister F. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over the years NetSuite has been a great engine but quite clunky, but now it's being supercharged to a different level. Awesome. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The forward thinking mindset to streamline time-consuming and mundane tasks and free up time for building and strategizing. Also, enabling decision making so much easier with great insights at the click of a button #### Cons Can't think of anything . We've used NetSuite for 8 yes and we love it except that it hasn't been an attractive platform from the user interface standpoint. #### Reasons for switching to NetSuite Inadequate for growth journey that we were embarking on --- ### Efficient Ordering and Invoicing Tool with Helpful Auto-Population Features - Overall rating: 5/5 - Reviewer: Gwen O. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with NetSuite was positive. We used it for ordering and invoicing, and it made bulk ordering much faster and more organized. The auto-populating item codes and frequently ordered item suggestions were very helpful for saving time. I do think the system could improve by making order changes more transparent, especially when multiple people are working in the same account, but overall it was a useful and efficient tool. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I liked how convenient NetSuite was for ordering and invoicing. Being able to type in the percentage sign and item code to auto-populate products made entering bulk orders much faster and more efficient. I also liked that orders could be printed quickly, which made it easier to keep track of what was entered. Over time, NetSuite also seemed to learn frequently ordered items and would auto-populate items we commonly used, which helped speed up the ordering process. #### Cons My biggest frustration was that if someone else made changes to an order, it was not always clear what was changed or why. For example, if a quantity was adjusted, there was not an obvious explanation or note showing the reason for the change. Because of that, I often had to print the order immediately after entering it so I could keep track of any changes made later. --- ### Informative and AI driven - Overall rating: 5/5 - Reviewer: Ke Z. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with NetSuite has been very positive. It’s a comprehensive, reliable platform that centralises core business functions and gives clear visibility over operations and financial performance. Once past the initial learning curve, the workflows become efficient and logical, and automation significantly reduces manual effort. The real-time reporting and custom dashboards support faster, more confident decision-making. While setup and customisation require time and resources, the long-term gains in productivity and control make it worthwhile. It’s especially valuable for growing organisations that need scalable systems to support expansion. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Informative, What I liked most about NetSuite is how it brings everything into one unified system. Having financials, CRM, inventory, and reporting connected in real time makes operations far more efficient and reduces manual work. The dashboards are clear and customisable, so it’s easy to track performance and make quick, informed decisions. I also appreciate its cloud-based accessibility, which allows teams to collaborate from anywhere without complicated infrastructure. The automation features save significant time on routine processes, improving accuracy and productivity. Overall, it’s a powerful yet user-friendly platform that supports business growth while simplifying day-to-day management. #### Cons What I liked least about NetSuite is that the system can feel complex and overwhelming at first, especially for new users without ERP experience. The learning curve is quite steep, and proper training is often necessary to use it effectively. Customisation, while powerful, can also become costly and time-consuming if business needs are very specific. In addition, some reports and workflows are not very intuitive to set up, which can slow down daily operations. Performance can occasionally lag when handling large datasets. Overall, it’s a strong platform, but usability and implementation effort can be challenging for smaller teams. --- ### Netsuite Review SDG - Overall rating: 5/5 - Reviewer: George W. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have 7 years of experience with NetSuite, which has given me a well-rounded perspective on the platform. I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes. Over time I transitioned into an admin role with a primary focus on analytics and process optimization. That progression has been valuable - understanding how data is created at the operational level makes me more effective at building meaningful reports, identifying inefficiencies, and designing solutions that actually work for the people using them. I’ve leveraged NetSuite’s customization capabilities, including custom fields and saved searches, to tailor the platform to business needs and help teams move away from outside tools by showing them what NetSuite can truly do. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I liked most about NetSuite is having a single source of truth for all business data - everyone works from the same information, which improves accuracy and decision-making across departments. I also appreciated the ability to create custom fields, which allowed us to capture the specific data points that matter most to the business and tailor the system to our unique needs. #### Cons What I liked least was the challenge of getting other users up to speed and fully embracing the platform. Because of its complexity, people often get frustrated and gravitate toward outside tools for tasks that NetSuite can actually handle natively - which undermines the value of having one centralized system. It’s something I’ve worked to address through training and showing users how the platform can make their work easier once they understand it. --- ### NetSuite Review from a Cybersecurity Company perspective - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with NetSuite has been positive, particularly in its ability to serve as a centralized ERP platform that supports complex financial and operational processes for a cybersecurity business. As a developer, I have worked extensively with SuiteScript, workflows, and integrations to automate billing, manage large volumes of financial transactions, and connect NetSuite with external systems such as billing platforms and internal operational tools. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Customization and automation – SuiteScript and workflows allow automation of complex billing processes, integrations with external systems, and tailored processes specific to cybersecurity operations. #### Cons Heavy reliance on customization – Many operational requirements require SuiteScript development or workflows, which increases maintenance and technical dependency. --- ### Netsuite administrator - Overall rating: 4/5 - Reviewer: Michael M. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, NetSuite enables us to have everything in one place, providing a single source of truth across finance, inventory, and operations. This has improved visibility, streamlined processes, and allowed us to make more informed business decisions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros What I like most about NetSuite is the endless possibilities for customisation. It allows me to tailor solutions to specific business needs, streamline workflows, and build scalable systems that truly support operational efficiency. #### Cons What I like least about NetSuite is that some features feel incomplete or not fully compatible with others. For example, consignment functionality does not work well when assembly items are enabled, which creates limitations in more complex inventory setups. --- ### An Essential Foundation for Scaling Business Operations - Overall rating: 5/5 - Reviewer: Djuliana V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with NetSuite has been largely positive, particularly regarding its reliability and "all-in-one" approach to ERP. It provides excellent value for money for growing businesses that need to consolidate payment processing, data management, and financial reporting. While it requires an investment in training, the time-saving benefits and the reduction in manual errors make it a powerful asset for any data-driven team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros NetSuite offers an impressively comprehensive suite of tools that seamlessly integrates various business processes into a single source of truth. The depth of data management and the ability to customize dashboards for real-time visibility are significant advantages. It truly excels at automating complex workflows, which facilitates smoother operations as an organization scales. #### Cons The initial learning curve can be quite steep for new users due to the platform's extensive functionality. Additionally, while the system is highly customizable, implementing specific advanced configurations can sometimes be time-consuming and may require specialized technical expertise. --- ### Great Features, Steep Learning Curve. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with NetSuite Inventory Management has been a mix of powerful functionality and noticeable complexity. It is noticeably robust and once it is properly set up, it dramatically improves organization, accuracy and efficiency. The automation features - like reordering and tracking - have helped to reduce manual work and streamline operations. That said, getting to that point was not easy. The implementation process was time-consuming and required outside support to configure properly. Training is essential, and even then, it can take a while to feel fully comfortable when navigating the system. Overall, it is a powerful and scalable solution that works best for businesses with complex inventory needs and resources to support it. However, companies looking for something more budget-friendly or simple may find it overwhelming. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Real-time inventory visibility: You can see exactly what is in stock, where it is and how it is moving in real time across all locations. Automation saves time and reduces errors: Fewer spreadsheets and fewer human mistakes, less manual work. Multi-location management: Being able to transfer stock between locations efficiently is a huge plus. #### Cons It is a bit pricey, especially for smaller businesses. There is quite a steep learning curve. The setup and implementation can be a bit complex. It may be "too much system" and contain features that will never be used by some businesses. --- ### Good UI overall experience - Overall rating: 5/5 - Reviewer: Carlos A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good, been working almost 10 years, had some ups and downs with support but most problems come from incomplete deployment assessments #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy for end user learning curve, browser native UI, highly customizable screen forms, standard accounting and finance processes #### Cons Lacks some native business processes like sales contract agreement management, some flows might be slow for user experience with ERP desktop apps --- ### Efficiency of NS - Overall rating: 5/5 - Reviewer: Ronerissa C. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NetSuite is a robust, feature-rich ERP system that adds significant value through centralized data management and workflow automation. For Optoma Europe Ltd, it helps streamline operations across multiple regions. However, the complexity of the system and occasional integration glitches mean it requires ongoing administration and attention to detail to avoid errors. Overall, it is highly effective once fully configured and maintained, but may feel overwhelming for new users or teams without dedicated NetSuite expertise. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Data Management: Centralized data management across multiple subsidiaries and currencies is powerful, allowing accurate reporting and analytics. #### Cons Bugs and Issues: Occasionally, workflow automations or integrations (like those with Fiton for serial number tracking) can fail or produce duplicate records, requiring manual intervention. --- ### Netsuite is great but can still be improved - Overall rating: 4/5 - Reviewer: Aimee C. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love the product. The Oracle Account Management is not as good though. Have outstanding invoicing issue that is still ongoing after 6 months! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros All business data are in one place. Lots of suite app. Secure from external attacts. Highly customisable. #### Cons Could be SLOOOOOOOW. Field names/ID's are not consistent in different areas (Saved Searches vs forms vs suitescript) Error handling is not helpful sometimes. Would be good to improve error handling. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/?page=2) --- NetSuite Reviews, Pros and Cons - 2026 Software Advice