Onspring Software

4.83 / 5 (18)

About Onspring


Onspring is a Process Automation Platform that allows users to manage data, workflow, and reporting. Onspring can be used for a single business and has the ability to connect multiple functions across an enterprise. The system is built on the Process Automation Platform, which can be tailored to a company’s needs without coding.

Some key functionality includes audit management, audit planning, issue management, project delivery, coordination and more. The continuity and recovery application allows users to monitor disaster recovery, and manage the incident life cycle.

The platform includes other applications such as quality management, supplier management, asset management, business intelligence, customer management, and more.

Onspring Process Automation Platform is deployed through the web so information can be accessed from anywhere at anytime from a desktop or mobile devices.

 



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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

18 Reviews of Onspring

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(16)

4 stars

(1)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-18 of 18 reviews

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April 2017

Jeff from Happy Food Co

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Finally. Software that works the way we need it.

We need to maintain close relations with our vendors across every aspect of our business. With Onspring we can easily flex their out-of-the-box solution to fit our business processes instead of having to change the way we work. We were up and running quickly with Onspring. Our implementation allows for complete visibility to all our vendors and customize information specific to our industry (food). We run management processes, track products / costs, and maintain dashboards of key metrics. We like Onspring so much, we're building out most of our business processes on the platform. This solution goes way beyond Vendor Management to fit our core operating needs.

Pros

Ease of use, flexibility, and the ability to quickly customize the platform to our business - without having to write code or pay out the nose for consultants. Just some basic training and we're up and running. Also, Onspring's support is outstanding for any issue, big or small, that we run into.

Cons

We haven't discovered many points of friction.

April 2017

Mark from Aronson Security Group, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Outstanding Solution for Vendor Management and More

I cannot say enough great things about Onspring. I have been using the product for a little over one year now, and it has transformed the way I operate. It is incredibly flexible and easy to customize to any needs you have. Making changes involves no programming, no need for technical experience, and no need to ask Onspring to do it for you. There are no startup fees to worry about. There are no long term contracts to worry about. I continue to find more uses for this often, adding another custom module as recently as this morning. The customer support is outstanding. I am probably one of Onspring's smallest clients, but you wouldn't know it from how I am treated.

Pros

Easily customizable. I can do virtually anything I want with it exerting very little effort to do so.

Cons

I cannot think of anything.

March 2018

John from CommunityAmerica Credit Union

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Overall our company's experience has been very good. Intuitive software with great support

Pros

Cutting edge technology with a great user interface and reporting tools. The system is easy to use and configure and you don't need to be a DBA to use it. For the money, you'll be hard pressed to find anything close to the feature set and capability.

Cons

Because Onspring can be rolled out initially as a blank slate, it was hard for me to wrap my head around what I was buying. Onspring can really track and report on just about anything and it has a library of canned 'apps' that you can start with. I just needed to use it to understand what it truly is.

March 2018

Andrea from Schneider

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

Your business and your processes mould your Onspring solution, not the other way around.

Pros

Onspring is easy to use and you do not need to be an IT expert to configure it. That means you have a lot of flexibility to modify your solution as your business and processes change, rather than be held hostage by your software. It also means that you can leverage your investment in Onspring for a myriad of uses -- it's not a just a one trick pony. And if you aren't comfortable doing it yourself, Onspring is happy to do it for you. The choice is yours.

Cons

Onspring has better reporting capabilities than other, more well-known solutions, but still has room for improvement with respect to supporting more heavy calculations and offering more elegant 'printed' reporting.

June 2018

Aaron from CommunityAmerica Credit Union

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

June 2018

Great Swiss Army knife of a solution with support to boot.

Pros

The flexibility and openness of the solution as well as the excellent support. Relational database with customized data, reporting, and dashboards. Combine with open API and easy imports.

Cons

It does require a vision and to know what you want to accomplish to fully optimize the solution. That could be an issue for some that want a turnkey solution.

March 2018

Meredith from Fare Associates

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Onspring is extremely versatile and easy to configure to your workflow

Pros

The Onspring Platform allows companies to customize the software interface screens, process flow and reporting to their requirements without months of expensive custom development.

Cons

The Platform is extremely flexible and if companies do not have a defined process, then the software will not optimize the process that should be implemented.

March 2018

Mary from Louisiana-Pacific Corporation

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Great tool-agile, intuitive, effective. Customer service exceeds expectations - quick response time.

Process discipline, automation, dashboards, consistency.

Pros

Flexibility, ease of use, intuitive, configuration changes are easy, dashboards can be customized for each user, exceptional customer service, reasonable cost.

March 2018

Chris from Abbott Rapid Diagnostics

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Very easy to use and after comparing to competitors, Onspring is the best value for the money!

Ease of use, easily and highly configurable to the business needs and great value.

Pros

As a first time Administrator of a SaaS, I have found it exceptionally easy to not only use but to configure! In rare instances that I find something difficult to navigate the Customer Support Staff responds in minutes. I've never waited more than an hour for assistance.

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

Onspring is easy to use, easy to administer, and highly flexible.

Pros

The flexibility provided by the platform is great. We have been able to customize the platform to our business processes without requiring custom coding. User adoption has been easy to manage, as well.

Cons

At times some features seem to lack maturity in terms of what enhancements I expect to see, but these enhancements often come in later releases. Overall, I find it better that we can get a feature in production sooner, rather than waiting for a fully mature feature multiple releases down the line.

March 2018

Michael from Sonic Automotive

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

Low cost and just works.

Pros

Ease of configuring the product to your needs. Once you get the hang of how it works you can start using Onspring for the majority of your processes.

Cons

The reporting could be improved - there isn't an efficient way to create a report from a dashboard. Also, I wish we could replace the Onspring logo on the reports with our own logo.

March 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

Customer service aspect has been great. Still require some training but can see the potential.

Pros

There are quick addition options for controls, risks and even time management. The other nice feature is the reporting customization. Any user is able to create a number of reports for their own use. Using the audit software tool has simplified the audit work paper creation and version control, the current favorite function is the auto creation of work papers.

Cons

Currently, producing an auto audit report does requires some editing on the end user side. Also, I would like to see dynamic linking. If I update a control I would hope (dream) that the associated control links would also update. The tool does require a bit of customization to get the product to suit the end user needs.

March 2018

Michael from Community America Credit Union

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

March 2018

I'm an internal auditor, daily user

Pros

It's a good way to organize and retrieve audit workpapers. Multiple controls can be assigned to a single risk, so it's easy to build a usable risk library.

Cons

There is a bit of a learning curve for new users, can be difficult to configure for individual needs. The stock software is very basic

Response from Onspring Technologies of

Replied June 2018

One of the primary features of our product is how easy it is to configure for individual needs. Please reach out to our support team, who is always here to help.

April 2017

Bjorn from PRMG

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2017

Working with Chris and Jason was a great experience. Customer support is superb!!!

Our vendor management program works a lot better with having this software.

Pros

Contract alerts, reporting and dashboard are amazing. The functionality were exceptionally better than other software's that we demoed. I highly recommend the software for any organization working on a budget.

Cons

It's not as robust as Archer but again Archer is not on our current price range. The software performed better than I expected.

April 2017

Jon from BATS Global Markets, Inc

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Swiss Army Knife for Vendor Management and Beyond!

I have been using Onspring for the past 9 months and can say it is an excellent tool for managing vendors. Whether its information, contracts, surveys or associated risks. It does it all! It goes well beyond vendor management and as well. Onsprings fully customizable platform lets you create an application for really anything you want. We have been working to replace everything our team currently does or tracks in spreadsheets with a dynamic Onspring app. It is helping to make our daily business tasks/processes much more efficient. Very happy with the product and would highly recommend to others!

June 2018

richard jose from Universidad de Oriente. Venezuela

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Tool that provides outstanding solution for the administration of suppliers and more

This tool is versatile and easy to use, thus trying to meet the goals proposed by the organization

Pros

The flexibility provided by the platform of this tool is excellent because it can be molded to the needs that the organization requires

Cons

This software will be executed excellently if the organization has its defined goals since it has a lot of flexibility to adjust to those goals

January 2016