What are Plex Smart Manufacturing Platform users saying about the software?
Read what people like you have said about using Plex Smart Manufacturing Platform software through verified user reviews
User Review Highlights
4.18
11 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"The ability to track everything to do with employees and manufacturing is great. Everything in one ERP system."
"Ease of use- very intuitive for any user that has worked with a line of business software. Web based- this allows total IT cost to be reduced."
"The Plex cloud-based ERP software is pretty quick and responsive. Also the accounting module has a lot of functionality."
"Plex has nearly destroyed our company and that is not an exaggeration."
"Part of it I could chalk up to a poor implementation via consultant company and not having the competency on the inside to know what to ask for."
"The MRP, routers and BOM's are completely disjointed making planning a very tedious task."
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Showing 1 - 11 of 11 reviews
Anonymous
Company size: 1 employee
Time used: Less than 6 months
Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2018
Plex is ERP made easy
Pros
In regard to ERP, this is all you need in order to track what is being done, how long it will take, and what else is needed for the project.
Cons
I think the layout could have been better in terms of visual aesthetics, but I do understand why it was designed the way it was. It is very effective!
Tyler
Company size: 51-200 employees
Industry: Mining & Metals
Time used: Less than 12 months
Review Source
This review was submitted organically. No incentive was offered
March 2018
Just launching UX
Pros
Ease of use- very intuitive for any user that has worked with a line of business software Web based- this allows total IT cost to be reduced. This is particularly true with multi-site/ high user businesses. Because it is “cloud”, backups and risk plans are not as difficult to develop. Unlimited users! This sets PLEX aside from all others. Don’t loose this model PLEX! PLEax community is awesome. Lots of training/ knowledge there. This is typically an add on for other softwares.
Cons
UX still has its bugs but you can just as easy log in to classic and do what you need to do. UX is great so far. Education portal should come free for the first 6 months for a free trial. There are so many training sessions and areas to find answers to your questions in this area. If PLEX gave a good preview, this would likely be a fast add on.
David
Company size: 11-50 employees
Industry: Aviation & Aerospace
Time used: More than 2 years
Review Source
This review was submitted organically. No incentive was offered
February 2020
Stay Away from Plex
Pros
We like the "all-you-can-eat" pricing model.
Cons
Nearly everything. Plex has nearly destroyed our company and that is not an exaggeration. Part of it I could chalk up to a poor implementation via consultant company and not having the competency on the inside to know what to ask for. Even when we tried to have a completely new implementation done by another consulting company, we could clearly see that Plex was never going to work for us. The MRP, routers and BOM's are completely disjointed making planning a very tedious task. You would think that a simple report like a costed BOM would be standard, but that doesn't exist. The management of Plex has been uninterested in addressing any of these issues (our Director of ops identified over 38 major problems) so we are actually looking to change systems, at the cost of hundred's of thousands of dollars.
Reasons for choosing Plex Smart Manufacturing Platform
The low cost, all-you-can-eat, with unlimited users was attractive.
Switched From
Reasons for switching to Plex Smart Manufacturing Platform
PCMRP could not scale with our business.
Tara
Company size: 1 employee
Industry: Consumer Goods
Time used: Less than 6 months
November 2016
The software that maybe, possibly, potentially could
Plex has a lot going for it. Using SAP for another client, I find that Plex is much more of a value for the money and more dynamic with what you get. SAP relies a lot on additional modules and add-ons to meet user needs making the cost potentially exorbitant. The current Plex interface is a bit dated, but Plex will be rolling out a new interface that is showing a lot of promise with it's additional functionality by the end of 2017. Plex was built for the automotive industry but has branched out to other industries as it has grown. The company has been growing rapidly and only recently has taken a new direction which is better aligned with its growth and ability to meet the needs of customers across industries.
Pros
Ease of use, lower price compared to big ERP software systems, willingness to listen to users and make changes accordingly, Plex's user community is a fantastic resource & frequently Plex experts will chime in to help users out
Cons
Clunky functionality and some limitations for the consumer products world (but this is being addressed, albeit slowly), current business intelligence tools associated with the software are hard to use
Mary
Company size: 11-50 employees
Industry: Mining & Metals
Time used: Less than 2 years
Review Source
This review was submitted organically. No incentive was offered
March 2018
Cloud is the way to go. The most easy and comprehensive platform I've used.
We migrated from Infor and will never look back. Plex has solved our problems in little time.
Pros
An easy GUI, integrated, and easily accessible from any device. At home I can generate reports and schedules.
Cons
Would like to see a more developed distribution framework. It's there but could be better and more efficient for all the logistics involved. The support staff takes too much time to respond but we have configured the system using their development tools.
Amber
Company size: 51-200 employees
Industry: Plastics
Time used: Less than 2 years
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
August 2018
Plex is great
Pros
The ability to track everything to do with employees and manufacturing is great. Everything in one ERP system.
Cons
The cons I've found with PLEX is the ease of learning where to find things and how to do things that you are wanting to do. I would consider myself pretty software savvy, but PLEX isn't as user friendly as I would like it to be.
Reid
Company size: 51-200 employees
Industry: Accounting
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2018
Plex Manufacturing ERP Review
Throughout the training and implementation phase we experienced several problems with the product that required us to call into Plex's support team (which costs money). Our shipping was disrupted early as labels were not printing correctly (despite following Plex's instructions). Several modules in the software were not set up from the get go and we had to pay for training to set them up. Overall there were numerous technical problems due to the system being inflexible and lacking common sense at times.
Pros
The Plex cloud-based ERP software is pretty quick and responsive. Also the accounting module has a lot of functionality.
Cons
The software is extremely difficult to use and requires significant user training. We experienced many technical problems (labels not working, drop ship module not allowing decimals, accounting jobs not being available for all entries, ect). As a whole the software is not flexible and could create problems for your company.
Samar
Company size: 1,001-5,000 employees
Industry: Electrical/Electronic Manufacturing
Time used: Less than 12 months
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
August 2017
Quickly became my new best friend
The software is easy to use and the tech support team is great!
Pros
Very user friendly, cloud based so you can access and work from anywhere, the dashboard is great and an awesome tool to have.
Cons
The set up was a little tricky. The interface is also a bit dated. When it goes down it stays down for quite some time.
Molly
Time used: Free Trial
Review Source: Capterra
June 2015
Best solution for us
Plex has been an integral part of our ability to support global growth very quickly. We are Tier 1 automotive (so not exactly a small company). Pros -User interface. Core functionality is very strong. Includes things that other ERPs do not like program management, advanced quality, maintenance, custom reporting, human resources. -Software is targeted towards manufacturers, so it's not trying to be all things to all markets. -Ease of expanded use. -Good people to work with. Cons -Development lead-time. -Still developing tools to partner with other SaaS products. (as of 6/2015)
Jorge
Company size: 201-500 employees
Industry: Automotive
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
August 2019
Plex Manufacturing
it is perfect for metal stamping companies.
Pros
This software was born in a metal stamping company, what makes it very unique. it has a lot of things that applies just for metal stamping companies, i really recommend this software.
Cons
the way it is licensing, it is very expensive, we could not justified this kind of expense.
Brad
Time used: Free Trial
Review Source: Capterra
June 2012
Plex Online Review
I highly recommend Plex Online to anyone!
Pros
- Very easy to use - Plex Online is always update to update. Cloud eliminates the need for installation upgrades. - Highly customizable to suit your companies needs - Helpful knowledgeable staff
Cons
Haven t found any yet.
