--- title: "Plex Smart Manufacturing Platform Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Plex Smart Manufacturing Platform. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Plex Smart Manufacturing Platform is a good fit for you!" source_url: "https://www.softwareadvice.com/manufacturing/plex-online-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Accounting Software](https://www.softwareadvice.com/accounting/) / [Plex Smart Manufacturing Platform](https://www.softwareadvice.com/manufacturing/plex-online-profile/) / Plex Smart Manufacturing Platform Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/manufacturing/plex-online-profile/) Reviews [Alternatives](https://www.softwareadvice.com/manufacturing/plex-online-profile/alternatives/) # Plex Smart Manufacturing Platform User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 15 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 3.8/5 - Value for money: 3.8/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 8 reviews (53%) - 4 stars: 5 reviews (33%) - 3 stars: 1 reviews (7%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (7%) ## Plex Smart Manufacturing Platform customer reviews Showing reviews 1-15 of 15 (page 1). ### Plex is ERP made easy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros In regard to ERP, this is all you need in order to track what is being done, how long it will take, and what else is needed for the project. #### Cons I think the layout could have been better in terms of visual aesthetics, but I do understand why it was designed the way it was. It is very effective! --- ### My experience with PLEX - Overall rating: 4/5 - Reviewer: Ajshanique R. - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with PLEX was good. It only sucked when the system was down, which made the job hard. Everything and everyone relied on the PLEX system. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros For close to three years, I worked for a company that supplied parts to an auto manufacturing company, MAZDA TOYOTA. The PLEX system allowed us to store safety quality sheets. It showed us everything we needed to know about the Stamping and Weld Cells, such as any downtime, how many coils were being cut, how many parts were being stamped and how many being welded. We also used PLEX to print out labels for each container. PLEX also told us where each container was to be stored and where to locate them. #### Cons When PLEX was down, we had to manually write out labels, which was time consuming. Sometimes PLEX showed an inaccurate count, versus what we really had in storage. --- ### Stay Away from Plex - Overall rating: 1/5 - Reviewer: David P. - Verified reviewer: Yes - Industry: Aviation & Aerospace - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros We like the "all-you-can-eat" pricing model. #### Cons Nearly everything. Plex has nearly destroyed our company and that is not an exaggeration. Part of it I could chalk up to a poor implementation via consultant company and not having the competency on the inside to know what to ask for. Even when we tried to have a completely new implementation done by another consulting company, we could clearly see that Plex was never going to work for us. The MRP, routers and BOM's are completely disjointed making planning a very tedious task. You would think that a simple report like a costed BOM would be standard, but that doesn't exist. The management of Plex has been uninterested in addressing any of these issues (our Director of ops identified over 38 major problems) so we are actually looking to change systems, at the cost of hundred's of thousands of dollars. #### Reasons for choosing Plex Smart Manufacturing Platform The low cost, all-you-can-eat, with unlimited users was attractive. #### Reasons for switching to Plex Smart Manufacturing Platform PCMRP could not scale with our business. --- ### Great software - Overall rating: 5/5 - Reviewer: Thomas D. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience was great. Customer service was super helpful when I needed help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I loved how easy to use and user friendly it is. #### Cons There is nothing that I didn't like specifically --- ### Our Plant uses PLEX - Overall rating: 5/5 - Reviewer: Jacob K. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use PLEX everyday to manage our manufacturing team. Overall very good experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to view and use the data we collect across the plant. #### Cons We have the older/cheaper service of plex, so I am sure the current software has more features that would be nice. --- ### PLEX Review - Overall rating: 4/5 - Reviewer: Sukhpreet S. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Experience with Plex is satisfactory; build is stable. Room for improvement. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Seem-less integration of different modules. #### Cons Some of the design or features are old-school and not flexible. --- ### Plex Manufacturing ERP Review - Overall rating: 3/5 - Reviewer: Reid D. - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Throughout the training and implementation phase we experienced several problems with the product that required us to call into Plex's support team (which costs money). Our shipping was disrupted early as labels were not printing correctly (despite following Plex's instructions). Several modules in the software were not set up from the get go and we had to pay for training to set them up. Overall there were numerous technical problems due to the system being inflexible and lacking common sense at times. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The Plex cloud-based ERP software is pretty quick and responsive. Also the accounting module has a lot of functionality. #### Cons The software is extremely difficult to use and requires significant user training. We experienced many technical problems (labels not working, drop ship module not allowing decimals, accounting jobs not being available for all entries, ect). As a whole the software is not flexible and could create problems for your company. --- ### Just launching UX - Overall rating: 5/5 - Reviewer: Tyler F. - Industry: Mining & Metals - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Ease of use- very intuitive for any user that has worked with a line of business software Web based- this allows total IT cost to be reduced. This is particularly true with multi-site/ high user businesses. Because it is “cloud”, backups and risk plans are not as difficult to develop. Unlimited users! This sets PLEX aside from all others. Don’t loose this model PLEX! PLEax community is awesome. Lots of training/ knowledge there. This is typically an add on for other softwares. #### Cons UX still has its bugs but you can just as easy log in to classic and do what you need to do. UX is great so far. Education portal should come free for the first 6 months for a free trial. There are so many training sessions and areas to find answers to your questions in this area. If PLEX gave a good preview, this would likely be a fast add on. --- ### The software that maybe, possibly, potentially could - Overall rating: 4/5 - Reviewer: Tara M. - Industry: Consumer Goods - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: November 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Plex has a lot going for it. Using SAP for another client, I find that Plex is much more of a value for the money and more dynamic with what you get. SAP relies a lot on additional modules and add-ons to meet user needs making the cost potentially exorbitant. The current Plex interface is a bit dated, but Plex will be rolling out a new interface that is showing a lot of promise with it's additional functionality by the end of 2017. Plex was built for the automotive industry but has branched out to other industries as it has grown. The company has been growing rapidly and only recently has taken a new direction which is better aligned with its growth and ability to meet the needs of customers across industries. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use, lower price compared to big ERP software systems, willingness to listen to users and make changes accordingly, Plex's user community is a fantastic resource & frequently Plex experts will chime in to help users out #### Cons Clunky functionality and some limitations for the consumer products world (but this is being addressed, albeit slowly), current business intelligence tools associated with the software are hard to use --- ### Cloud is the way to go. The most easy and comprehensive platform I've used. - Overall rating: 5/5 - Reviewer: Mary H. - Industry: Mining & Metals - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered We migrated from Infor and will never look back. Plex has solved our problems in little time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros An easy GUI, integrated, and easily accessible from any device. At home I can generate reports and schedules. #### Cons Would like to see a more developed distribution framework. It's there but could be better and more efficient for all the logistics involved. The support staff takes too much time to respond but we have configured the system using their development tools. --- ### Plex is great - Overall rating: 5/5 - Reviewer: Amber S. - Industry: Plastics - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros The ability to track everything to do with employees and manufacturing is great. Everything in one ERP system. #### Cons The cons I've found with PLEX is the ease of learning where to find things and how to do things that you are wanting to do. I would consider myself pretty software savvy, but PLEX isn't as user friendly as I would like it to be. --- ### Quickly became my new best friend - Overall rating: 4/5 - Reviewer: Samar S. - Industry: Electrical/ Electronic Manufacturing - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The software is easy to use and the tech support team is great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly, cloud based so you can access and work from anywhere, the dashboard is great and an awesome tool to have. #### Cons The set up was a little tricky. The interface is also a bit dated. When it goes down it stays down for quite some time. --- ### Best solution for us - Overall rating: 5/5 - Reviewer: Molly H. - Product usage: Used unspecified for unspecified - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered Plex has been an integral part of our ability to support global growth very quickly. We are Tier 1 automotive (so not exactly a small company). Pros -User interface. Core functionality is very strong. Includes things that other ERPs do not like program management, advanced quality, maintenance, custom reporting, human resources. -Software is targeted towards manufacturers, so it's not trying to be all things to all markets. -Ease of expanded use. -Good people to work with. Cons -Development lead-time. -Still developing tools to partner with other SaaS products. (as of 6/2015) #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 --- ### Plex Manufacturing - Overall rating: 4/5 - Reviewer: Jorge C. - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used other for free trial - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it is perfect for metal stamping companies. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros This software was born in a metal stamping company, what makes it very unique. it has a lot of things that applies just for metal stamping companies, i really recommend this software. #### Cons the way it is licensing, it is very expensive, we could not justified this kind of expense. --- ### Plex Online Review - Overall rating: 5/5 - Reviewer: Brad L. - Product usage: Used unspecified for unspecified - Reviewed: June 2012 - Review source details: This review was submitted organically. No incentive was offered I highly recommend Plex Online to anyone! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros - Very easy to use - Plex Online is always update to update. Cloud eliminates the need for installation upgrades. - Highly customizable to suit your companies needs - Helpful knowledgeable staff #### Cons Haven t found any yet. --- Plex Smart Manufacturing Platform Reviews, Pros and Cons - 2026 Software Advice