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About Priority Software
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Priority Software User Reviews
OVERALL RATING
Showing 1 - 5 of 55 reviews
Einat
Company size: 51-200 employees
Industry: Electrical/Electronic Manufacturing
Time used: More than 2 years
Review Source: Capterra
May 2022
The best ERP system
Pros
Easy to use, intuitive, provides everything you need in order to manage your supply chain
Cons
Reports side is a bit problematic and not easy to use
Reasons for switching to Priority Software
Moved to a new organization
Maya
Company size: 11-50 employees
Industry: Information Technology and Services
Time used: More than 2 years
June 2017
Priority Software is really improving our business
The consultants that we dealt with during our implementation were courteous, extremely knowledgeable and responsive to our needs.
Pros
* Ease of use and "user friendliness" * Web interface with Excel look and feel * Robust functionality for the many verticals of our customers * Lower Total Cost of Ownership (TCO) for licenses and consulting * Fast implementation - as little as a couple of weeks to get up and running * Features like an Enterprise Search, a Google-like tool that even searches text * Export the data from any form directly into Excel and print reports directly into spreadsheet * All screens can be customized such as creating tabs, hiding and renaming fields, making fields mandatory, etc. * Ability to set up automatic workflows using the Business Process Management (BPM) tool that can send automatic e-mail, text messages to phones or create tasks * Executive dashboards and BI reports (“Report Generators”) can be built right inside Priority, which means you can cut way down on customized reports and expensive IT consultants * Price was surprisingly good for an ERP system
Cons
* They are relatively new to the U.S. market so sometimes people don't know who they are * Support calls could take up to a day to be resolved
Yaniv
Company size: 1,001-5,000 employees
Industry: Computer Software
Time used: More than 2 years
Review Source: Capterra
June 2017
great software if you get the right support
Interfaces with other programs.
Pros
Easy for Users . User friendly, Deals with a wide-range of topics. Can integrate information from various departments. Allows real-time information access.
Cons
Poor ability of the standard system to connect other programs. Non-compatibility issues. Not advanced or on-par with standards.
Michael
Company size: 11-50 employees
Industry: Consumer Goods
Time used: More than 2 years
Review Source: Capterra
June 2017
Easy to learn & use. Quick turnaround customer support. Very satisfied with the software.
Priority really made a huge change in our business. Before, we were using different types of software packages from different vendors and like most small businesses, at some point, they just didn't "speak the same language" anymore. We were working twice as hard to keep things in check. But now, Priority does it all for us. I didn't think it would ever be this easy with an ERP system in house, but now, I can't imagine not having Priority run the business, really help me to control and manage the business too.
Pros
Priority is super flexible. Grows as our company grows. Gives us tools we need to handle large volumes of line items and distribution. We're an export company. We move fast and have hundreds of catalog items to account for at all times. Priority handles it all. Finally, we can control everything in one system. We feel a huge difference in our bottom line.
Cons
We would like to see a little more versatility in the user interface. It's really good but some of our users feel that it could be tweaked just a bit more and improved - make it even better.
Steve
Company size: 11-50 employees
Industry: Electrical/Electronic Manufacturing
Time used: Free Trial
Review Source
March 2018
Ahead of it's competitors
When I compare the three systems, one or the other may be slightly better (in my opinion) than the others in a particular process, but this is the normal minor trade-off between packages.
Pros
This is the only product on the market we found that could truly do 1) on site service calls (with mobile interface), 2) product with labor component added (VAR), and OEM, all in the same system, without customization. All the competing software systems were focused on VAR and OEM, but no thought had been given towards including the companies who provide billable (as apposed to warranty VAR/OEM) services. Since our company does all three, this was the only solution, but we paid for a live two day demo at our headquarters and were very pleased with the live demo. We had supplied some of our real data in advance of the visit, and that data was set up in a live demo account on their cloud, so we could see our own data flow through a working system. This is the third ERP system I have worked in, and it is far superior in ease of use than either of them.