Process Pro Review
That the software is fully integrated and fairly easy and intuitive to use. The system handles all aspects of our business from sales and receivables to purchasing, manufacturing, lot control and payables while generating the general ledger posting automatically.
The report writer is just a beast to use. I was able to write reports using UNIX on our last system and still can't seem to get the hang of Business Intelligence. Support also seems reluctant to dive into system problems. They would rather fix the immediate problem vs. exploring the greater ramifications of the problem.