Prodsmart vs FactoryTalk

Prodsmart has 67 reviews and a rating of 4.7 / 5 stars vs FactoryTalk which has 17 reviews and a rating of 4.53 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 / 5 (67)
4.53 / 5 (17)
Ease-of-Use
5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 21, 2021
July 25, 2019
Pros/Cons
  • Pros

  • Ery easy to use , user friendly access, full integration with our ERP as also the provided API's, in order to get realtime data. The webchat is also a key value, support anytime, anywhere.
  • We like a few things, like the user interface which is easy and straightforward to navigate.
  • Cons

  • I don't think there is anything I don't like, just taking time to learn and be proficient in it.
  • It should have some sort of mirror database in the customer facilities in the event of internet access failure; to allow offline usage.
  • Pros

  • What I like about these applications is that they are easy to use, they are very robust, they have redundancy and they are guaranteed in all their products.
  • It ensures compatitibility with the other equipments and its learning curve for the machine operators is easy.
  • Cons

  • So once you have a software and need to upgrade you need to pay more and more.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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40 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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