Productboard

RATING:

4.7

(150)

About Productboard

Productboard is the customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers. Productboard is easy to use, enables company-wide collaboration, and integrates into existing workflows. Over 6,000 organizations around the world use Productboard to build excellent products. Key features of Productboard include idea collaboration, resource management, prioritization, road mapping, feedback collection, milestone tracking, monitoring of requirements and workflows. It also allows businesses to engage with the customer community and generate anonymous feedback f...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Productboard Pricing

15-day free trial, no credit card required. Essentials plan: Prioritize what your customers need and make what matters: $19 per maker/month (billed annually). Pro plan: Align teams to drive real business outcomes: $59 per maker/month (billed annually). Enterprise plan: For organizations to securely and scalably uplevel their entire product management processes: Custom pricing Productboard AI (Optional Add-On): $20 per maker/month (billed annually).

Starting price: 

$19.00 per month

Free trial: 

Available

Free version: 

Available

Analytics

Productboard Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Productboard

1 - 5 of 148 Reviews

User Profile

Andrew

Verified reviewer

Venture Capital & Private Equity, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed November 2019

Curate your user feedback and manage your backlog

PROS

Productboard is an excellent tool to help you make sure your roadmap is driven by real user feedback and value to your customers.

CONS

Productboard is a fairly young company and is still building out some "no brainer" features, but they also release fantastic updates often!

Hayley

Leisure, Travel & Tourism, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Great tool for centralising product information

PROS

A place to put all the feedback where it won't get lost and forgotten since it can be linked to specific features and used to inform planning.

CONS

Nothing major. There are features we'd appreciate in future like objectives on timelines, user story mapping, etc but they're not vital.

Reason for choosing Productboard

It scored highest on our criteria and was better looking than our 2nd highest (Aha!). We prioritised for multiple views for different teams/people, visual prioritisation matrix, having Objectives as a standalone thing, feedback library and various integration needs. AirFocus scored as well on roadmap aspects but had no feedback functionality, the cost of standalone feedback tools ruled this out.

Hana

Cosmetics, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2020

The billing mechanism of individual plan is awful experience

After spending some time on working with the tool and really enjoying its quality, I was sure that I would stay with it. But experiencing tricky non-transparent billing is just cold shower making the tool same as any other, just half way through to full value.

PROS

It is for sure well thought through tool.

CONS

It is not mandatory or sole source ... so charging individual for adding member without any alert or notice that just selecting someone as member from drop down menu automatically apply charging to your card is really awful experience ruining any value for the product

Steven

Computer Software, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Best software for Product Managers!

Problems business solved: -Backlog centralization -Prioritization decisions -Roadmap visibility

PROS

I receive a lot of different input across many channels. With Product Board, I can use my Chrome extension and send everything there. Once a week a specific time is designated to search across all input and find the most valuable insights. The flexibility is also a great benefit, I highly use custom tags and split different views based on our needs for prioritization decisions, market reach or competitors gap. All our product management is around this tool.

CONS

Nothing particular, the team keeps adding great features on new releases.

Reason for choosing Productboard

Product board is more specific to solve our needs.

Pieter

E-Learning, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2019

Invaluable for those who really care about user input

PROS

Linking user insights to feature development; Making insights available to developers, designers and others that are working on a feature; Communicating the roadmap with users; Collecting insights from portal as well as other channels in one place."

CONS

It still lacks multi-language support (any other language than English) and the ability to directly interact with user insights.

Reasons for switching to Productboard

Because we needed to link insights to product development easily so that anyone working on a new feature could easily find and access user insights.