--- title: "Propel Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Propel. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Propel is a good fit for you!" source_url: "https://www.softwareadvice.com/manufacturing/propel-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Quality Management Software](https://www.softwareadvice.com/manufacturing/quality-management-software-comparison/) / [Propel](https://www.softwareadvice.com/manufacturing/propel-profile/) / Propel Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/manufacturing/propel-profile/) Reviews [Alternatives](https://www.softwareadvice.com/manufacturing/propel-profile/alternatives/) # Propel User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 62 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.4/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 33 reviews (53%) - 4 stars: 22 reviews (35%) - 3 stars: 6 reviews (10%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (2%) ### Most mentioned pros - Overall, Propel is a powerful platform for managing complex change workflows, especially for teams that need deep configurability and integration capabilities. - That unified data model is a huge advantage, especially when I need engineering, quality, and commercial teams aligned around the same product record. - User friendliness, document management features, customization ability, support from the Propel team, dashboards ### Most mentioned cons - Certain out-of-the-box functionalities — particularly around the UI and some platform features — are not customizable, which can be constraining when you need the tool to behave differently. - Between Salesforce licenses, Propel licenses, implementation services, and ongoing administration, the total cost of ownership can be significant. - Custom development can be a bit tricky to learn. ## Propel customer reviews Showing reviews 1-25 of 62 (page 1). ### Great Quality Management System - Overall rating: 5/5 - Reviewer: Moises D. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been great so far, there are some features that I would like to explore more but so far so good! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Propel is one of the best Quality Management System there is. Its very intuitive and easy to use. I highly recommend it #### Cons There are still some features I would like to see in propel for supplychain management such as POs tracking --- ### Our Experience Implementing Propel: Benefits, Trade-Offs, and Lessons Learned - Overall rating: 5/5 - Reviewer: Colton W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Propel has been largely positive, with a few meaningful lessons along the way. When we first implemented Propel, I was looking for a PLM system that didn’t feel like legacy infrastructure, something that could connect engineering, quality, and commercial teams without constant integration work. What stood out immediately was that it’s built natively on Salesforce. Having product data, customer records, cases, and change processes all on the same platform fundamentally changed how we operate. I no longer have to reconcile data across disconnected systems or question which system holds the “source of truth.” From a change management standpoint, Propel has been a strong fit. Our ECO and deviation processes are now standardized, traceable, and auditable. I have full visibility into revision history, approvals, and downstream impact. Audits feel more controlled, and cross-functional collaboration is more structured. I particularly value the closed-loop feedback between quality events and product updates, it’s much easier to tie a complaint back to a specific revision or supplier. That said, implementation was not trivial. Because Propel sits on Salesforce, we had to be disciplined about data architecture, security roles, and automation. It forced us to mature our Salesforce governance. At times, the flexibility of the platform felt like a double-edged sword, if we weren’t careful, we could over-configure processes. We learned quickly that simplicity and governance matter. I also noticed that while Propel excels at connecting product and customer processes, it isn’t always as deep in highly specialized manufacturing workflows as some legacy PLM systems. For our use case, that trade-off was acceptable, but it’s something I had to evaluate carefully. From a user adoption perspective, the modern interface helped significantly. Our teams didn’t resist it the way they have with older PLM systems. Training cycles were shorter, and the alignment between engineering and commercial teams improved because everyone could see the same product record in context. Financially, it’s a platform investment. Between Salesforce and Propel licensing plus implementation, the cost is meaningful. However, when I look at reduced manual reconciliation, improved audit readiness, and faster change cycles, I see clear operational ROI. In summary, my overall experience with Propel has been that of a modern, connected PLM solution that strengthens cross-functional alignment and product visibility. It requires architectural discipline and organizational maturity, but when implemented thoughtfully, it becomes a strategic system rather than just a compliance tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros From my perspective, the biggest thing people like is that it’s built natively on Salesforce. I don’t have to bolt together a separate PLM and CRM and then fight integrations. My product data, customer data, cases, opportunities, and quality records all live on the same platform. That unified data model is a huge advantage, especially when I need engineering, quality, and commercial teams aligned around the same product record. I also really value the user experience. Compared to legacy PLM systems, Propel feels intuitive and configurable without being overly complex. I can tailor workflows, page layouts, and approvals to match our actual business processes instead of forcing the business to adapt to the tool. That flexibility is a big deal when products, teams, and compliance requirements evolve. Another thing I appreciate is how Propel handles change management and quality in a structured but transparent way. Engineering change orders (ECOs), deviations, CAPAs, complaints—everything is traceable and connected. I get end-to-end visibility from idea to release to post-market feedback, which makes audits and cross-functional collaboration much smoother. Speed of deployment is another common theme. Because it’s on Salesforce, implementation can move faster than traditional on-prem PLM systems. I’m not waiting months for heavy infrastructure work. Updates are continuous, and I benefit from Salesforce’s security, scalability, and ecosystem. Finally, I like that Propel bridges product and customer. When there’s a field issue or complaint, I can trace it back to a specific revision, supplier, or change. That closed-loop feedback between product development and customer experience is something I don’t get from disconnected systems. In short, what I like most is that Propel feels like a modern, connected PLM that brings product, quality, and customer together on a single platform without the overhead of legacy systems. #### Cons From my experience, there are a few trade-offs with Propel that are worth acknowledging. One challenge for me is that because it’s built on Salesforce, I need Salesforce expertise in-house (or a strong partner). If my team doesn’t already understand the Salesforce data model, security model, and configuration paradigm, there’s a learning curve. It’s powerful, but that power comes with architectural complexity. I’ve also found that while Propel is flexible, deep customization can become expensive or hard to maintain if I’m not disciplined. If I over-engineer workflows, custom objects, or automations, upgrades and long-term governance can get messy. I have to treat it like an enterprise platform, not just a point solution. Another downside for me is that it may not be as feature-deep in certain highly specialized manufacturing areas compared to some legacy, manufacturing-centric PLM systems. If I have extremely complex CAD integrations, advanced manufacturing process planning, or heavy ERP-driven use cases, I may need additional tools or tighter integrations. Performance can also depend on how well my Salesforce org is managed. Since Propel runs on the same instance as other business systems, poor data hygiene, excessive automation, or bad architecture elsewhere in Salesforce can impact the PLM experience. Cost is another factor. Between Salesforce licenses, Propel licenses, implementation services, and ongoing administration, the total cost of ownership can be significant. It’s not just a software purchase; it’s a platform investment. Lastly, organizational change can be difficult. Because Propel connects engineering, quality, and commercial teams, I may uncover process gaps or cultural silos. The system can handle cross-functional workflows—but my organization has to be ready to operate that way. In short, while I see Propel as modern and flexible, I have to be prepared for Salesforce dependency, architectural governance, potential feature gaps for niche use cases, and meaningful investment in both cost and change management. #### Reasons for choosing Propel I chose Propel because it gave me the right combination of flexibility, ease of use, and integration without forcing me into the complexity and overhead of traditional enterprise PLM systems. First and foremost, Propel is natively built on Salesforce. That matters a lot to me because it means my product, customer, and quality data live on the same platform my sales and service teams already use every day. I don’t have to build and maintain heavy integrations between disconnected systems—Propel and Salesforce share a unified data model right out of the box. That reduces duplication, confusion, and the friction that usually comes with disparate systems. Compared with legacy enterprise PLM platforms like Teamcenter, Windchill, or ENOVIA, Propel feels much more modern and easier to adopt. Those traditional systems can be powerful, but they often require long implementation cycles, deep technical expertise, and ongoing heavy administration. In contrast, Propel’s configurability lets me tailor workflows and processes without resorting to endless custom code. I get structured processes where I need them, but I’m not locked into rigid templates that don’t match the way my teams actually work. What also stood out to me is that Propel breaks down departmental silos. Engineering, quality, customer support, and commercial teams can see the same product context and change history. That’s huge when I’m trying to improve response times on quality issues or get faster feedback loops into product updates. When a customer case is tied to a specific revision or quality event, I can actually trace it back without guesswork. I also appreciate that Propel is cloud-native and continuously updated. I don’t have big patch weekends or version upgrades that freeze my team for months. Feature releases and improvements roll out seamlessly, and I benefit from Salesforce’s scalability and security without having to manage infrastructure. Compared with cloud competitors like Arena or OpenBOM, Propel’s strength for me wasn’t just that it was cloud-based—but that it bridges product lifecycle and quality processes with customer and sales data. That cross-functional visibility has directly helped me reduce cycle times and improve product quality, because I’m not hand-offing work between systems. Finally, from an adoption standpoint, Propel’s interface and alignment with Salesforce made it easier to get teams up and running. Training time was shorter, resistance was lower, and people could find the information they needed without getting lost in a deeply technical PLM interface meant only for engineers. --- ### Migrating from Agile to Propel - Overall rating: 5/5 - Reviewer: Laddie D. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We migrated our product data from Agile to Propel in 2025 and it has been smooth sailing ever since. We have experienced a much greater degree of functionality and ease of use with Propel and look forward to using it for decades to come. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Propel has a great interface and search engine that, as a COO, I use frequently. I find the ability to access and view data easy and very valuable. #### Cons No significant issues. Navigating back through previously viewed windows can be challenging. We honestly have had a great experience with Propel so far. #### Reasons for switching to Propel Agile was clumsy but also support will be discontinued soon. --- ### Review - 2025/07/03 - Overall rating: 3/5 - Reviewer: Cam A. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Neutral. There is a lot of great material in how the tool works and development is completed but as a developer, I spend a lot of time figuring out how the tool is setup rather than doing actual development work. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Support team is always available and provides solutions in a timely manner. They are always willing to hop on a call and work through troubleshooting. #### Cons Out of the box functionality is quite confusing. Due to being hosted on Salesforce, the development is quite different than standard Salesforce development so there is quite a large learning curve. --- ### Good value, user friendly PLM tool - Overall rating: 5/5 - Reviewer: Kaylee R. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Propel has been an amazing tool for our company. We love the ability to customize features that fit our business needs. It’s super easy to explain to users when they are gaining new access. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendliness, document management features, customization ability, support from the Propel team, dashboards #### Cons Training customizations for digest emails were difficult to figure out, sometimes the approval notifications for changes are too frequent #### Reasons for switching to Propel We needed something simpler to navigate and manage --- ### INOAC Review - Overall rating: 5/5 - Reviewer: Adam C. - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive, haven't had any major issues so far. Transition from Agile to propel went relatively well, some minor technical issues but Propel has offered an equivalent product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Smooth operation, easy-to-learn interface, streamlined. Being able to add pictures to the BOM is small, but makes a big difference for users that aren't technical and not familiar with the parts. #### Cons MFA and tokenized signoff requirements increase friction for users. Additionally, recommend the propel support team spend more time talking on the phone or on video calls to help assist with issues. emailing back and forth can be a pain. #### Reasons for choosing Propel Propel offered a much more simple interface and friendly product. We didn't have a need for anything other than PLM, and could streamline what products we purchased. #### Reasons for switching to Propel Agile support was running out, so we needed to move to a different PLM product. --- ### Propel Addict. -Can’t get Enough - Overall rating: 5/5 - Reviewer: Diane S. - Verified reviewer: Yes - Industry: Medical Devices - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Quickest adoption I have encountered. Best at generating metrics. Great return on investment. Can eliminate other programs for efficiency #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Value for the money. Every approval in your company can be managed using Propel which results in a single repository for all records which is huge for start up cmpanis that are often acquired. #### Cons Upload of records was challenging but a benefit. We thought the records were uploaded. Need to make sure the upload is verified. #### Reasons for switching to Propel Compliance issues and slow adoption for users. A favorite of SLT --- ### Clear and easy to use. Customizable and modular. - Overall rating: 4/5 - Reviewer: Simon H. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great support with a really responsive team. Easy to use product which allows our team to collaborate and ensure records move through the process in a way which is clear to all. It is also modular as we do not have to use, or even install optional parts of the program we will not use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Clear layout and workflow. It is easy to see how items move through the process and become items. It is also easy to add custom fields to the pages. #### Cons Some customizations are more difficult to find. They are hidden away in setting and it might not be readily apparent where to go to make the change. #### Reasons for switching to Propel Old program was outdated and clunky. We needed something much more agile, easy to use, and more reliable in audit situations. --- ### Propel for PLM / QMS - Overall rating: 5/5 - Reviewer: Tim L. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Wonderful. Has been working fantastically for us so far and we are still building daily and exploring future development #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly! The interface is so easy to use. We were able to very easily move our product releases into the system. #### Cons Custom development can be a bit tricky to learn. Luckily with the help of our PS team and some online research, we are able to figure it out. #### Reasons for choosing Propel Not on the team that decided to go with Propel --- ### Solid, user-friendly QMS - Overall rating: 4/5 - Reviewer: Nick G. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Propel is the best QMS I've worked with compared to others I've used in the past. It lets me do everything I need day to day, and the intuitive design means less time fighting the software and more time getting work done. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Most of Propel's functions are genuinely intuitive, so users from all kinds of backgrounds, technical or not, can get up to speed quickly with minimal training. #### Cons Customizing the system to fit your exact needs feels more complicated than it should be. Deeper configuration has a steeper learning curve than the rest of the platform. --- ### Propel Satisfaction Review - Overall rating: 4/5 - Reviewer: Jordan S. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I am pleased with the way the system works with our ECO and DCO processes. It's really easy for our users to see where a change is at in its process. Having phase changes helps keep the group informed about statuses which can save a ton of time in meetings. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The alert system for training or approval stages. This system was easy for me to grasp. #### Cons There is definitely a learning curve with using the software for users who are not tech-savvy. A mobile app would be amazing, but i was still able to access everything I needed on my mobile device. #### Reasons for choosing Propel Price point and potential ease of use, especially with a platform built on salesforce. #### Vendor response Hi Jordan, we are so glad to hear that you find Propel easy to use. Thank you for taking the time out to write this review :) Replied January 2025 --- ### Propel Support is GOOD - Overall rating: 4/5 - Reviewer: Joseph R. - Verified reviewer: Yes - Industry: Aviation & Aerospace - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very happy with the attention and support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very easy to run changes and manage items and training! #### Cons I am not to found of the salesforce background, but Propel does a good job on managing it. #### Reasons for switching to Propel Better value with Propel was offered, and training and change management works better with Propel #### Vendor response Thank you for reviewing Propel, Joseph! We're so happy to have you as our valued customer. Replied November 2024 --- ### End User Experience - Overall rating: 5/5 - Reviewer: Kelly N. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are excited to be part of Propels growth, and our collaboration with your team has been a delight. Propel has challenged us to come up with an amazing system to fit our niche needs and working to build custom solutions has been a great experience for our team. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our end users have never been happier since we have migrated to Propel. Daily, they are thinking of ways to implement new modules or make improvements to the existing ones! Instead of complaining about an archaic system, they are excited to build our custom solution. #### Cons Determining what is Propel specific and what is Salesforce native takes some time getting used to. #### Reasons for choosing Propel The ability to customize a solution for our company was extremely beneficial for where we were within our personal growth. #### Reasons for switching to Propel Our legacy system was overconfigured and was no longer serving our needs, we had outgrown the original build and it was unable to keep up with our growth. #### Vendor response Thanks for your kind words about Propel, Kelly! We are glad to hear that your end users are much happier now and we hope that our future innovations further exceed their expectations. Replied October 2023 --- ### Propel is Great! - Overall rating: 4/5 - Reviewer: Terri D. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The overall experience has been good. The product is easy to use and offers a lot of customizability. Very happy! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I think Propel is a great product. I like the ease of use, BOM layout, ECO process, and customizability. The Customer Success team is FANTATIC! They go above and beyond to help us at every turn. #### Cons The export of the BOMs needs some refinement, the ability to have Revisions on the BOMs is a critical need that is not available in Propel. #### Reasons for switching to Propel We didn't find CQ to be user friendly plus it didn't have a smooth PLM package. #### Vendor response Hi Terri, thanks for your review! We're happy to hear that you find Propel easy to use :) Replied July 2024 --- ### Love this product - Overall rating: 5/5 - Reviewer: Sheri S. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Absolutley satisfied with our experience with propel! We can't wait to implement all the modules that will help our company move forward!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are just starting with propel, and we're loving it!! It is so easy to personalize for your needs. There are many useful functions that you are able to utilize with your company #### Cons Implementation was a little tricky, but their support is amazing!! They're are a few areas that we would like to be modified and propel is amazing at listening to our needs and are willing to work to make it satisfactory for us! --- ### Propel - an overall great tool and partner! - Overall rating: 5/5 - Reviewer: Michael Jerone F. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Propel is a great partner to work with! That is the core of what makes them better than others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Propel is a very flexible platform that allows the team to adapt to certain business needs. It's also a plus that Propel's team is very much partnership driven group that they give their focus on your business and its needs. #### Cons None because of the above reasons. If there are any issues, what makes it irrelevant is the fact that they prioritize your needs and helps you find solution. #### Vendor response Thanks for reviewing Propel Michael! Replied April 2025 --- ### Propel review by 4-yr. user - Overall rating: 5/5 - Reviewer: Chris H. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive. I learned it very quickly since there were only two of us who performed the V+V. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For starters, having an eQMS is wonderful! I don't know what other similar products are out there, but I know that Propel gives us everything we need and the support team is very good and always super helpful. The team that created Propel thought of everything. I like the salesforce platform as well. (by comparison, we also use NetSuite and I'm not too fond of the underlying Oracle platform) #### Cons Not everyone can recall/reject a change control record. Sometimes, when a user needs to bring a record back to initial state, they have to call us (Quality dept) to move it back. But this might be in our setup, I don't know if it's a feature of Propel. #### Vendor response Thanks for your review Chris! Stay tuned for our new feature rollouts :) Replied October 2024 --- ### Great eQMS solution for a medical device company! - Overall rating: 4/5 - Reviewer: David C. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Propel has been a valuable tool in automating our Quality Management System. Our team compliance with training has improved dramatically, and the administration of training requirements has also become much easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Propel allows us to automate/computerize Change Control and training, which were the two most laborious Quality Management System processes to manage using a paper process. The functionality and features were mostly easy to understand. #### Cons Running reports and getting some basic metrics was harder than I would've liked. #### Vendor response Thanks Dave, we are so glad you are liking our QMS! Replied October 2024 --- ### terrible and awful - Overall rating: 1/5 - Reviewer: nathan k. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros absolutely nothing #### Cons buggy. broken features. upgrades brick things within the system. no support. no upgrades #### Vendor response Hi Nathan, Thank you for your feedback. We’ve checked our records and haven’t found any open cases from your company. However, we take your concerns seriously and have escalated them to our customer team, who will reach out to you directly to address your feedback. We want to clarify that we offer regular support to all our users. Additionally, we provide regular updates throughout the year to enhance our product’s features and functionality. We apologize for any inconvenience you’ve experienced and appreciate your patience as we work to resolve this for you. Replied April 2024 --- ### Inari Medical - Overall rating: 4/5 - Reviewer: Jemma L. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Ability to customize, User friendly and propel support is super responsive #### Cons Searching capabilities. Our users have a hard time searching for what they need in the global search. For example searching by the keywords of the file name doesn’t result in the correct documents that they want to find #### Vendor response Thank you for your review Jemma, and glad that Propel is working well for your organization overall. Replied May 2024 --- ### Propelling into the future - Overall rating: 4/5 - Reviewer: Jeannie V. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. More modules Let’s go. Our CSM is great #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy navigation item information just clicks away. #### Cons Multi select pick list behaves odd sometimes #### Vendor response Hi Jeannie, very happy to know Propel has simplified numerous processes in your organization. We hope the Spring '24 release has even more useful features to help your team! Replied May 2024 --- ### Highly Configurable - Overall rating: 4/5 - Reviewer: Ju K. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Propel is a powerful platform for managing complex change workflows, especially for teams that need deep configurability and integration capabilities. The learning curve is real, and working within Salesforce's governance boundaries requires creativity, but the flexibility it offers makes it worth it for our use case. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Propel's configurability is by far its strongest asset. The platform is highly customizable — we've been able to build out complex automations and integrations that we fully own and manage. What makes this especially powerful is that Propel runs on Salesforce infrastructure, meaning we can leverage the full breadth of Salesforce's native capabilities underneath. The underlying architecture is already there; Propel just unlocks it for a quality and product management context. For a team that needs flexibility and control over their workflows, it delivers. #### Cons The flip side of being built on Salesforce is that some limitations come with the territory. Certain out-of-the-box functionalities — particularly around the UI and some platform features — are not customizable, which can be constraining when you need the tool to behave differently. We don't always have control over those areas. On top of that, Salesforce governance rules apply, meaning there are things we simply can't do or configure because of platform-level restrictions that are outside of Propel's — and our — control. It's a tradeoff: the Salesforce foundation gives us a lot, but it also sets boundaries we have to work within. --- ### I would recommend Propel to anyone - Overall rating: 5/5 - Reviewer: Stivalis M. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use propel every day, not only for my Product Development job, but also to support our manufacturing teams into any challenges they might have. I can't imagine going back to how we were doing things pre-propel. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Propel allows users to consolidate from multiple platforms into once single interconnected platform. It has proven to reduce development time and facilitate data management. #### Cons DHF management seems challenging. This is tricky, there is not an easy solution for the challenges that Breg has Also, the management of documents is not ideal. --- ### Customizable and one single source of truth - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Textiles - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using propel for more than 2 years and the usage on the company has grown to the point that the QMS, PLM and project management modules are implemented throughout the NA region #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how the Propel support team is very close to the customer, the software itself is very customizable and Propel has a great technical team that understand customer needs. The fact of having one single source of truth for QMS and PLM boost team collaboration and engagement #### Cons In the beginning I struggled to understand the functionality but once you get familiar it turns out a very user-friendly tool --- ### Propel works fine as an organized method for me to keep track of my parts list - Overall rating: 5/5 - Reviewer: Robert K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Propel eliminated our usage of broken excel spreadsheets that caused everyone frustration. Now the engineers and shop floor personnel can reference the same information and will not build something incorrect. Propel also automatically adjusts the inventory when I make a change to a design and thus eliminates the need for me to manually type this information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like it now that the cad integration has worked without crashing all the time and I don’t have to waste hours creating pdf’s for the purchasing department (they can view and select items directly). Propel maintains a version history; therefore, I always know who changed the bom incorrectly last week. I am surprised that it synced with the correct prices from the vendors list. #### Cons The ui are extremely dull and resemble a web site from 20 years ago. Propel takes an excessive amount of time to load large data bases and you cannot move to another tab until the current tab finishes loading. I find it odd that there are multiple icon representations of the exact same item on the same page. Setting up Propel was a complete nightmare and took significantly longer than the salesman said it would. ## More reviews [Next reviews](https://www.softwareadvice.com/manufacturing/propel-profile/reviews/?page=2) --- Propel Reviews, Pros and Cons - 2026 Software Advice