I am now at my 3rd company using QCBD. Each has benefited greatly for audits and day to day use.

My first experience with QCBD, the company already had it installed. The other two realized the opportunity and instituted the application without reservations. Management, auditors and operators enjoy how simple it is to use and how easy it is to find the QMS information and data.

Pros

What impresses me most; is having external customers and their executives, with expensive and complex eDMS tools, appreciate the amount of information available within a few screens and search clicks.

Cons

The amount of data that can be searched by or with an auditor increases the likelihood of finding; which means we must be diligent in perusing everything.

One word comes to mind when describing this software, phenomenal!

If you are searching for software to make audits successful, store information in one location, make info easily searchable, email automated reports, and earn positive comments from the auditors you encounter, then this software is a must-have. All of the above back with top-notch customer support is why our company recommends QCBD!

Pros

We are an ISO/AS certified company and started by incorporating all QMS documents; our goal was to track revisions and changes to the documents and eliminate the gaps with network folders and passwords previously used to control Word docs. This was a vast improvement for our company; the most challenging part of implementing was convincing the staff this was a necessary step in continuous improvement. We then worked on implementing CAR’s and PAR’s. The CAR process follows the 8D methodology and is another game-changer in promoting consistency within the company. The process and requirements are clearly defined, and each of the field names can be easily modified to fit the terminology used in your company. Tasks can be added, approvers assigned, and so much more. The next step was phasing out the Excel sheet we used as a training matrix and implementing the training module. This module is a must-have! QMS documents can be tied to a training record with one-time training requirements, training by date, or training on change. The training matrix is set up by department, position, or job function; this eliminates remembering who and what has to be trained for each position. When a new employee starts, it is as simple as classifying a few predetermined parameters, and the software issues the training matrix consistently every time. Other modules we are using include Process Deviation, Supplier Management, with is Customer Complaints to be the next implementation.

Cons

There is no software out there that will do everything you want; however, with QCBD, if you can imagine it, there is probably a way to get a similar result. In other words, the ability to make customizations to the modules, layouts, access levels, etc., are powerful tools.

QCBD Review

I use QCBD daily. I use it most of my day. I also teach QCBD in the new hire orientation classes. I have worked on many different types of systems and QCBD is by far the best I have worked on.

Pros

I like the fact that it's a user-friendly system. The information is there at your fingertips.

Cons

There is nothing at least I like about this software.

Effective Quality Database software at reasonable cost

Organizes all my ISO requirements in one location

Pros

Excellent customer support & fast responses Easy to set up and use Robust - Doesn't crash, drag, or freeze-up on network Low cost

Cons

In ability to add user defined fields within tabbed records - limited to one tab Cannot create separate asset lists Limited Maintenance module features

Great product and customer service

QCBD has significantly upgraded the paper based system that was in use and helped remove silos to better understand and manage our QMS. We have taken control of the quality system and have established the QMS as a value added business group. The benefits of a custom configuration have allowed us to personalize the system. The implementation and configuration of the software included a deep dive into our quality system to ensure the software and the system worked together. It was a valuable exercise to review processes and procedures to ensure they were optimized.

Pros

The software is well developed to meet the needs of various compliance requirements and the communication between the modules allows us to identify trends across various quality programs. A few pros listed below. 1. Custom configuration 2. Customer support 3. Ease of use 4. Training materials available 5. Compliance features (E-signatures, validation options) 6. Low cost 7. Custom reporting options 8. User friendly for all levels of the organization

Cons

There are a few little things that anyone could find with any software program that does not exactly fit their need and that is the case for QCBD too, but the cons are minor and are far outnumbered by the pros.