All QCBD Reviews
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Edward
Verified reviewer
Biotechnology
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
I am now at my 3rd company using QCBD. Each has benefited greatly for audits and day to day use.
My first experience with QCBD, the company already had it installed. The other two realized the opportunity and instituted the application without reservations. Management, auditors and operators enjoy how simple it is to use and how easy it is to find the QMS information and data.
PROSWhat impresses me most; is having external customers and their executives, with expensive and complex eDMS tools, appreciate the amount of information available within a few screens and search clicks.
CONSThe amount of data that can be searched by or with an auditor increases the likelihood of finding; which means we must be diligent in perusing everything.
Justin
Aviation & Aerospace, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
One word comes to mind when describing this software, phenomenal!
If you are searching for software to make audits successful, store information in one location, make info easily searchable, email automated reports, and earn positive comments from the auditors you encounter, then this software is a must-have. All of the above back with top-notch customer support is why our company recommends QCBD!
PROSWe are an ISO/AS certified company and started by incorporating all QMS documents; our goal was to track revisions and changes to the documents and eliminate the gaps with network folders and passwords previously used to control Word docs. This was a vast improvement for our company; the most challenging part of implementing was convincing the staff this was a necessary step in continuous improvement. We then worked on implementing CAR’s and PAR’s. The CAR process follows the 8D methodology and is another game-changer in promoting consistency within the company. The process and requirements are clearly defined, and each of the field names can be easily modified to fit the terminology used in your company. Tasks can be added, approvers assigned, and so much more. The next step was phasing out the Excel sheet we used as a training matrix and implementing the training module. This module is a must-have! QMS documents can be tied to a training record with one-time training requirements, training by date, or training on change. The training matrix is set up by department, position, or job function; this eliminates remembering who and what has to be trained for each position. When a new employee starts, it is as simple as classifying a few predetermined parameters, and the software issues the training matrix consistently every time. Other modules we are using include Process Deviation, Supplier Management, with is Customer Complaints to be the next implementation.
CONSThere is no software out there that will do everything you want; however, with QCBD, if you can imagine it, there is probably a way to get a similar result. In other words, the ability to make customizations to the modules, layouts, access levels, etc., are powerful tools.
Bob
Chemicals, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2017
Effective Quality Database software at reasonable cost
Organizes all my ISO requirements in one location
PROSExcellent customer support & fast responses Easy to set up and use Robust - Doesn't crash, drag, or freeze-up on network Low cost
CONSIn ability to add user defined fields within tabbed records - limited to one tab Cannot create separate asset lists Limited Maintenance module features
John
Packaging and Containers, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Great product and customer service
QCBD has significantly upgraded the paper based system that was in use and helped remove silos to better understand and manage our QMS. We have taken control of the quality system and have established the QMS as a value added business group. The benefits of a custom configuration have allowed us to personalize the system. The implementation and configuration of the software included a deep dive into our quality system to ensure the software and the system worked together. It was a valuable exercise to review processes and procedures to ensure they were optimized.
PROSThe software is well developed to meet the needs of various compliance requirements and the communication between the modules allows us to identify trends across various quality programs. A few pros listed below. 1. Custom configuration 2. Customer support 3. Ease of use 4. Training materials available 5. Compliance features (E-signatures, validation options) 6. Low cost 7. Custom reporting options 8. User friendly for all levels of the organization
CONSThere are a few little things that anyone could find with any software program that does not exactly fit their need and that is the case for QCBD too, but the cons are minor and are far outnumbered by the pros.
Reason for choosing QCBD
I have recommended the purchase and installation of QCBD at two different companies (Drug and Device manufacturer and a flexible packaging manufacturer). The first evaluation was in 2008 and all other solutions were much more expensive with few additional benefits. The cost of QCBD was a major factor and after completing demos of several software options, QCBD was clearly the best option for not only cost, but also performance. The recommendation to purchase QCBD at a different employer was easy after over 10 years of successful use with my previous employer.
Marifrances
Biotechnology, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Amazing QMS software. Unbelievable price. Unparalleled technical support. A real find!!
We have used QCBD since 2012 when we started to seriously work toward certification to ISO 13485. QCBD facilitated our certification readiness because the QMS forms/records function (customer complaints, change orders, process deviations, corrective actions, etc) ensures that the completeness of documentation is consistent; data fields can be set to "required". Document revision control is further ensured because QCBD automatically prints a release status and print date timestamp along the top edge of each page, by default. User access is managed with a flexible system of use privileges/right as set by a QCBD Administrator. The electronic signature feature is compliant with 21 CFR Part 11. Lots of features. I 100% recommend QCBD to anyone who asks.
PROSAll the QMS document control and record requirements are addressed with a single application, QCBD. Everything is in one place. Records can be linked together which makes the whole story easy to remember and explain to an auditor. Certification auditors and auditors who come on behalf of our customers are always impressed with our documentation and record control. Our certification auditor told us she has suggested QCBD to clients who are still struggling with manual document control and QMS records systems because they think they cannot afford a software-based system. Technical support is responsive, helpful, and gracious. Suggestions for improvement are considered. The technical support is the best I have ever worked with. Ever!
CONSCustomization options are less flexible than I would like; some modules are more flexible than others. I would like to see better supporting documentation. The hotfix software upgrade notes are not always clearly written. The user manuals are not as complete as I would like, however, the on-line videos are helpful and easily accessible.
Michealle
Biotechnology, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Mostly Pleased with this product
I needed a way to electronically route documents and I had a limited budget. As our company grows we many not be able to keep this system, but I hope we can. Our parent company really does not like this software. Other divisions wanted to try it, but they indicated it would not happen.
PROSIt is easy to use, changing modules and customizing them is simple compared to other eQMS systems. I want to implement the full package but resources and time make it difficult for me to begin implement all the modules.
CONSSome of the updates really cause problems. A recent one for example. Otherwise there is more to like than dislike. The search capabilities are limited, I really want to be able to search by part number, or search by words with the document. I wish it would save the search I was on so I don't have to go back to recreate the search. I do use the filter and that helps but there is some inconvenience with the search capabilities. I also would like an email alert for equipment that can be set up to notify me when a piece of equipment is due for maintenance or calibration.
Vendor Response
Thank you for your feedback. The glitch in the recent update has been resolved. Searches that you create can be saved as "Saved Queries". The Report Engine can provide automatic email notifications such as the calibration due that your describe.
Replied June 2019
Phillip
Medical Devices, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
The QCBD software has been without a doubt, a significant improvement in our QMS system.
Our company benefited greatly by purchasing and installing QCBD as our quality management system. The results were apparent within the first couple months when reporting began that QCBD software really does work. Its a great solution that provides great management tools for any size company. I have used the software at two different companies and has seen major improvements within the quality system.
PROSQCBD software has made compliance to 21 CFR Part 11 and other standards very easy. The validation package that is received with the software is easy to follow and very detailed and complete. Also, the integration of modules and being able to link between different records has made our control of documents and records much easier, including training. Training was poorly controlled at our company prior to QCBD, within the first month, we had a grip on the entire companies training.
CONSOverall, the QCBD software has fulfilled our companies requirements for an electronic quality management system. Although at times during customization and setup, there were challenges to overcome, but CAMA software was always helpful, responsive and had always found a solution that worked for our quality system.
Djordje
Mechanical or Industrial Engineering, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Algas-SDI International LLC
QCBD has been an instrumental tool in my ability to succeed in the role of a Quality Manager at our company.
PROSQCBD software integrated all of the modules that our business needed under one package making it easy to find data and link everything. The ability to run reports and trends is extremely helpful. Using QCBD has helped us lower our overall COQ by improving our processes, keeping our suppliers accountable, conform to regulatory requirements as well as keep track and address customer complaints promptly.
CONSIt would be useful if individual modules could be configurable with respect to where each field is and also if preview of such configurations is available. Different business have different needs and layout requirements.
Reason for choosing QCBD
QCBD appeared at the time to offer the best value for the money and had all the features we needed integrated in one package.
Richard
Airlines/Aviation, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Fantastic Product and Customer Service! A** Highly recommended
I have found the application to be superb for our needs. The setup and the especially the customer service we have received as a business has been world class. We are really seeing the benefits now of using the system in the business and the customer services team especially [SENSITIVE CONTENT HIDDEN] have helped us overcome the challenges presented by COVID and also our growth by provided excellent communications and also timely responses to ensure we can continue to use this fantastic application without any downtime. We recently passed an AS9100 audit here and QCBD played a big role in that.
PROSI have been very impressed with the user interface and the training provided. It is very easy to grasp and is an excellent system for tracking quality. The system is also very good to manage as an IT manager the build is really good and the data is very robust.
CONSI have no improvements for suggestion. We are very happy.
Reason for choosing QCBD
Simplicity and also its organisation. Easy to use and understand.
Eduardo
Medical Devices, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2018
A very intuitive software very easy to use, with a excellent price to accomplish regulation.
I have experience with other 4 Quality software, all of them requires a lot of training. However QCBD was the more easy to learn how to used, the same week I started on my new company I was able to created reports.
PROSVery easy to use, that means complex training is not require. An accessible price for small and medium companies. Very easy to create simple excel reports Very easy to implement changes (for example include new fields if required)
CONSAutomatic email notification are not programmable for all reports. Automatic Graphs are not available from the Reports created.
J.C.
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
QCBD for Embedded Computing Industry
We just passed our 12 month ISO9001 surveillance audit with zero non-compliances. Our entire QMS audit was conducted in a conference with pretty much nothing by QCBD up on the screen going through various processes and procedures. QCBD is truly the best investment we’ve made as part of our ISO prep.
PROSEase of use, SQL-based, thin client software easy to distribute to the whole company. It allows us to be mostly paperless. We also like that it is locally installed on our servers and not cloud-based...less prone to data loss.
CONSThe initial setup was a time-consuming and little bit onerous but once it is setup, the maintenance is minimal...it just runs.
Reason for choosing QCBD
It had all of the features of the CORE Solutions products without being cloud-based.
J.C.
Computer Hardware, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
QCBD makes IOS9001 Audits a breeze!
We love it. QCBD is the linchpin for almost everything we do with respect to QMS and quality improvement.
PROS1. Full featured product with all the relevant modules necessary for a typical ISO9001 audit. 2. Makes the audit as simple as bringing up QCBD in a conference room and walking the auditor to all relevant document, procedures, and records from CARS and NCMRs, to Document Control and Training. 3. The price is ridiculously low compared to comparable products.
CONSCustomizing the user interface for the various modules is not very straightforward, but it is manageable. The trouble is that when we haven't done it in a long time, we have to figure it out again from scratch.
Dewayne
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Great Software!
It was very easy to deploy and start using. It makes managing all the various processes a whole lot easier. The modularity and ability to customize most everything is great! The responsiveness of their Customer Service team is awesome. I would highly recommend this software to anyone looking to find an easier all in one solution for managing a Quality System.
CONSThere are a couple of minor issues that are irritating occasionally, but not really worth mentioning.
Jamie
Medical Devices, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
QCBD
We use QCBD for Complaints, Supplier Management, Nonconformances, Corrective Action, Training and have most recently started using it for PM.
PROSThe software is very user friendly and I am continually finding out new capabilities that it has to help streamline procedure to software. QCBD is easy to follow and has appropriate stops in place to mitigate inadvertently closing a record out before appropriate steps are complete. I have already recommended QCBD to suppliers.
CONSI would like to be able to just go back to my previous screen view by using a back arrow. When filtering data, and then opening one record from the filter, it doesn't allow to go back to the Spreadsheet view for that filter setting.
Gilberto
Medical Devices, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
QCBD to support QMS for medical software devices
We have had a very good experience with QCBD. The learning curve is steep if one has never used a system like this or they are new to QMS, but that may not be unique to QCBD. Customer support is excellent.
PROSIt is easy to use and has all the features we need.
CONSThe update cycles. We would like an automatic notification instead of manually checking.
Reason for choosing QCBD
at the time we were looking for software to support our QMS, we found QCBD to have all the features and qualifications we needed at a reasonable price.
Todd
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
I have helped various clients achieve FDA Reg. compliance with QCBD-it is my #1 QMS software choice!
As a Quality/Regulatory consultant, I help small to medium sized medical device manufacturers develop, implement, & maintain quality management systems. QCBD's ease of use, customization to user's needs, & awesome modular design, has always impressed auditors & inspectors, as well as the manufacturer's own customers!
CONSI don't have much for Cons.; I would like to see more use of graphics in the software such as equipment pictures in the Equipment Module etc., but this is minor.
Patrick
Defense & Space, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
QCBD is an excellent easy to use quality software
We are an aerospace, defense and medical technology company and use QCBD across 8 sites and utilize every module. While we have a separate MRP/ERP and document data vault, we utilize the Master List and Change Management modules along with the other modules. We have had excellent feedback from our AS9100, ISO 13485 and our many on-site customer audits regarding our use of QCBD. QCBD has become a staple for our company.
PROSIt is a one stop shop for handling your company's basic quality needs
CONSSetting up the training module with a large group and many documents takes time but is worth the effort
Kathy
Automotive, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
Good service
Great for document control
PROSUser-friendly easy to learn great for multi plants to use. Like the being able to view all sites or just the site you are located. Like the same rights as someone else.
CONSNot being able to put everything on tabs or moving some things around on the tabs. Some of the reports will not let you add who approval is waiting on. Would like if there was screen where you could move fields like in the change order tab.
Briana
Medical Devices, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Great functionality, regardless if you are a large or small company
I love this quality system and is a great aid in day to day operations.
PROSThe MasterList, Change Order and Training Matrices/Plan is what I use most and has the most impact, I cannot begin to tell you the time save, tracking, etc that this gives.
CONSMy company is very specialized and there is one module we have found we at this time can't configure for use. But it hasn't stopped or made our current processes less effective.
Andrew
Consumer Goods, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2016
ISO 9001 / API Q1 Approved!
I tested out numerous QMS systems, and QCBD was the easiest to use. Not to mention, i's on your network, so there's no worry about those cloud database's monthly or annual charges.
PROSThe training records, equipment control and document control are easy to use. Setting up the training saves a lot of time down the road.
CONSConfiguring the training records, can get a little confusing, but you get used to it pretty quickly. Customer support could be a little faster at getting back to you.
Debra
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
QCBD Review
I use QCBD daily. I use it most of my day. I also teach QCBD in the new hire orientation classes. I have worked on many different types of systems and QCBD is by far the best I have worked on.
PROSI like the fact that it's a user-friendly system. The information is there at your fingertips.
CONSThere is nothing at least I like about this software.
Reason for choosing QCBD
I was not a part of this process.
Reasons for switching to QCBD
February 16, 2016
Ed
Electrical/Electronic Manufacturing, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2018
Outstanding
QCBD is allowing Thermo Fisher Scientific, Scotts Valley, to upgrade the quality and efficiency of our QMS as the major component of re-instituting an ISO 9001:2015 registration for our site. I highly recommend this software for any organization in need of an easy to use and manage quality system.
PROSQCBD is an affordable, intuitive, flexible solution for any organization that needs and integrated QMS.
CONSMy only constructive criticism for CAMA is that when submitting questions or ideas for improvement via the online help desk, the initial responses are sometimes less than helpful. I've had a few experiences where what I had reported as my point of frustration was literally repeated back to me in a sort of "that's the way it is" language, without reference to my suggestion or question of what might be possible. This has never been a problem when reporting an error or bug; and I have to say that when I've dealt in particular, the support has been exceptional.
William
Electrical/Electronic Manufacturing, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Great software for linking together many aspects of the business
The inter-connectivity between the modules and the way it helps keep items linked together for easy reference. Lots of reporting options with the ability to customize fields displayed.
CONSI dislike the output forms for the Corrective Action Module, I wish they could be customized like the reports.
Reasons for switching to QCBD
Internal system was too unstable.
Richard
Oil & Energy, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Best bang for your buck
I have been using this software for 10+ years with 2 different companies.
PROSEasy to use and customize, records in each module can be linked, cannot beat the value for the money, customer support is top notch
CONSI wish that fields could be moved around when customizing, more of an aesthetic issue than anything. Functionally not an issue.
Orlando
Glass, Ceramics & Concrete, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2017
Good application
It facilitates our work managing our system. modules cover main issues. Automatic e-mail remainders may be great to improve follow up.
PROSseveral modules, customization to user needs.
CONSfollow up, e-mail remainders
Vendor Response
Thank you for your feedback. There is an optional feature called the "Report Engine". The Report Engine will allow you to configure the software to send e-mail notifications and reminders automatically.
Replied January 2017