Qualio Software

5.00 / 5 (15)

Our advisors have recommended this product 2 times in the last 30 days

About Qualio


Qualio is a cloud-based quality management solution for manufacturing businesses in a variety of industries. Key features include document creation and review, collaboration, employee training and audit trails.

Qualio enables users to create controlled documents and records as well as review and comment on documents in a collaborative environment. The system is able to create quality management documents such as policies, SOPs, work instructions, forms and other related content.

Users can set workflows for review and approval for documents and automated email notifications are sent to reviewers. Documents can be compared against previous versions, and the systems offers a real-time parallel approval process. Users can create training assessments with an unlimited number of multiple choice questions and see which content is waiting on review, approval or training to completed.



Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

15 Reviews of Qualio

Average User Ratings

Overall

5.00 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(15)

4 stars

(0)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-15 of 15 reviews

Do you use this product?Write a review

June 2018

Rob from eHealth Technologies

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

June 2018

This is one of the most often used apps and was selected for its ease of use and compliance focus

Pros

- ease of use! It's all right there, easy to find and easy to teach!
- compliance: we pull multiple reports from Qualio for our compliance audits and they are never questioned
- reporting: very thorough, detailed reports for training completion and distribution
- support listens to both feature requests and existing changes that are needed and addresses all promptly

Cons

- one feature that is missing is automatic reminders of incomplete assigned training (supposed to be on the roadmap, though!)
- most software will encounter an error now and then. While it is infrequent with Qualio, the error messages can be vague, prompting support calls that could be avoided with better detail.

Response from Qualio

Replied June 2019

Ease of use and compliance are key parts of Qualio's offering, so it's great to hear you're benefiting from these in particular. We're also pleased that you've found our support department so valuable. We will be continuing with this approach to customer service, and will take on board the improvements you have suggested. Thank you so much for your feedback Rob!

January 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

The perfect system for startups and young organizations

Pros

I like the simplicity of the software, and the ease of configuration for the user. If a new document type is needed, it's literally just a few clicks away. I like the intuitive navigation and the ease of adoption by the end users.

Cons

At this time, the only place I can fault Qualio is in the data reporting capabilities. Running basics like how many open/closed NCRs or how many SOPs approved is fine, but without more capability built out, or an external API (like a BI report or crystal intelligence tool), I can't get to more data within records. I do know they are working on this however, and generally at the start up level, you're not yet in need of super detailed reporting within your QMS yet anyway. The basics they provide will more than get you off the ground!

Response from Qualio

Replied June 2019

An intuitive and simple interface is at the core of Qualio's software, so it's fantastic that you've really benefited from this. Thank you for your feedback on our data reporting capabilities too we are looking to rollout improvements to this functionality soon.

August 2016

Jonas from Cardiaccs

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2016

Perfect for Medical Device startups

Without Qualio we would not have been able to achieve our critical milestone of ISO 13485 certification before the end of 2015. We are now prepared to take the next steps towards compliance with European regulatory requirements and the CE mark.

Pros

Easy to use with a very intuitive user interface, compliance with CFR 21 part 11, outstanding customer support, swift document navigation

Cons

Author change does not generate notification for new author which makes multiple authoring somewhat cumbersome. Currently lacks CAPA handling.

Response from Qualio

Replied June 2019

Thank you for your feedback Jonas we're pleased that Qualio was so key in achieving your ISO 13487 certification in such a short timeframe. Our software has since been updated with CAPA-handling capabilities, and we are always utilizing our customer feedback to enhance Qualio's features.

August 2016

Colin from eHealth Technologies

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2016

A quick path to SOC II type II

With Qualio we were able to get SOC 2 Type II certified in about a year and a half, which is very impressive. This has lead to increased trust with our customers and helps us grow our business faster.

Pros

User interface, ease of use, ability to get staff to love using it.

Cons

Nothing.

Response from Qualio

Replied June 2019

It's always great to be told there are no cons to our software, so thank you very much for your positive feedback Colin! We're glad that we've enabled you to gain certifications quicker and unlock business growth.

November 2014

Peter from McElwee Pharmacies

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

November 2014

Great at helping us keep on top of SOPs and training. In short, it's great!

In the pharmacy sector, the Pharmacy Act and regulations had placed a responsibility on our business to provide "Standard Operating Procedures" (SOPs) that attempt to describe in great detail how activities and tasks are performed. This has meant the creation of hundreds of SOPs. Managing these SOPs can be difficult and much of the material goes out of date quickly, requiring re-print, re-acknowledgement and endless reams of paper hanging around our dispensaries. In order to eliminate this problem I was very interested to hear what the team at Qualio had to say. And I was hooked. Taking advantage of advances in technology to improve SOP management, by developing and delivering online SOPs has meant we have a seamless notification directly by email to all our staff. SOPs can be easily updated and changed on-line, and appointed senior staff can contribute and negotiate on detail. Our staff found it to be novel and enjoy using it - and the facility to distribute a few at a time means it is manageable for all individuals. In short, it's great!

Response from Qualio

Replied June 2019

Thank you for taking the time to write such an in-depth review of our software we really appreciate it! There's nothing we like better than helping businesses manage SOPs effectively.

June 2019

David from SGS - TEC Services

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2019

The greatest thing since sliced bread !!!!!

5 STARS !!!

Pros

I liked the fact that it helps you meet requirements of ISO accreditation.

Cons

I can't think of a single issue that I have had.

Response from Qualio

Replied June 2019

It's always great to be told there are no cons to our software, so thank you very much for your positive feedback David! We're glad that we've enabled you to meet the requirements for ISO accreditation quicker and unlock business growth.

March 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Easy system for compliance documents

Pros

Retrieval of documents is easy, system is appropriate for a small company but also scalable as the company grows.

Cons

I've had no issues with the system. Some colleagues consider that more flexibility regarding usage is necessary.

Response from Qualio

Replied June 2019

Thank you for your feedback it's great to hear that you've benefited from Qualio's scalability and aren't experiencing any issues. We're always working to improve the QMS, so incorporating more flexibility is something we'll be advancing our systems with in the future.

June 2018

Lisa from SyntheticMR AB

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2018

Easy to use, hard to do wrong.

Better control of our documentation. Easy when the requirements from FDA is automatically handled.

Pros

Easy to make document updates and to send for review and approval.

Cons

It is a bit tricky to understand the management of NCRs . But I think it will be easier once you have used the system a bit more.

Response from Qualio

Replied June 2019

Thanks for such great feedback Lisa. Our QMS is the only one that incorporates the latest practices like FDA, so it's fantastic that you're benefiting from this particular feature. We're sorry to hear you've had trouble with managing NCRs there's guidance available over in our docs section to assist: docs.qualio.com/functionailty-overviews/quality-events-overview

November 2014

Brian from Rathmines Pharmacy

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

November 2014

We will have no problems passing inspections by the regulator thanks to Qualio

Qualio has been invaluable in helping our business comply with industry regulations. It has replaced our paper system which we found very cumbersome and hard to maintain across multiple stores. Now, all our workflows are automated, we have excellent visibility over our compliance status and the recording of compliance information such as electronic signatures makes us sure that we will have no problems passing inspections by the regulator in the future.

Response from Qualio

Replied June 2019

It's great to hear how effective Qualio has been in crushing audits for you Brian! Paper just doesn't work in our online world, so we're glad to have helped you go digital as well as assist with compliance and boosting efficiency. Thank you for such a positive review!

February 2016

Christopher from Devine Guidance International, Inc.

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

February 2016

QMS Software That is Actually Easy to Use

There are so many options available when it comes to software tools to assist in the managing of an effective Quality Management System (QMS). The Qualio product is easy to deploy and has the functionality needed to support a regulated industry such as the Med-Tech.

Response from Qualio

Replied June 2019

We really appreciate your feedback Christopher, and it's fantastic that you chose Qualio over anyone else and had such a great experience! Compliance is so key in the medtech industry, so we work on an ongoing basis to ensure all our clients can meet the required regulations.

August 2014

Paul from Arann Healthcare

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

August 2014

Recommended for small companies implementing a quality management system for the first time

I would recommend ZenDoc to small companies implementing a quality system for the first time to seriously consider using ZenDoc as a way to reduce workload and paper trail in a cost effective and easy manner that is flexible to grow with the company.