Qualio Software

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5

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About Qualio

Qualio is a cloud-based quality management solution for manufacturing businesses in a variety of industries. Key features include document creation and review, collaboration, employee training and audit trails. Qualio enables users to create controlled documents and records as well as review and comment on documents in a collaborative environment. The system is able to create quality management documents such as policies, SOPs, work instructions, forms and other related content. Users can set workflows for review and approval for documents and automated email notifications are sent to reviewers. Documents can be compared against previous versions, and the systems offers a real-time parallel approval process. Users can create training assessments with an unlimi...
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Qualio User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

4.5

Customer support

5

Functionality

5

Showing 1 - 5 of 26 reviews

User Profile

Andrew

Flosonics Medical

Verified reviewer

Company size: 11-50 employees

Industry: Medical Devices

Time used: Less than 12 months

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed April 2020

Easy to use and implement eQMS

Qualio team was very supportive with the transition to an eQMS system.

Pros

- Qualio team was awesome helping us migrate to their system - streamlined employee quality training, SOPs, and overall QMS efficiency - clear audit trail for signatures and approvals - east to navigate and simple interface

Cons

- none thus far, we continue to find more and more value from this eQMS system

Response from Qualio

Thanks for the review, Andrew! So happy to hear you've enjoyed your experience so far.

Replied May 2020

Rob

eHealth Technologies

Verified reviewer

Company size: 201-500 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

4

Customer support

4

Functionality

5

Reviewed June 2018

This is one of the most often used apps and was selected for its ease of use and compliance focus

Pros

- ease of use! It's all right there, easy to find and easy to teach! - compliance: we pull multiple reports from Qualio for our compliance audits and they are never questioned - reporting: very thorough, detailed reports for training completion and distribution - support listens to both feature requests and existing changes that are needed and addresses all promptly

Cons

- one feature that is missing is automatic reminders of incomplete assigned training (supposed to be on the roadmap, though!) - most software will encounter an error now and then. While it is infrequent with Qualio, the error messages can be vague, prompting support calls that could be avoided with better detail.

Response from Qualio

Ease of use and compliance are key parts of Qualio's offering, so it's great to hear you're benefiting from these in particular. We're also pleased that you've found our support department so valuable. We will be continuing with this approach to customer service, and will take on board the improvements you have suggested. Thank you so much for your feedback Rob!

Replied June 2019

Jonas

Cardiaccs

Verified reviewer

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

4

Reviewed August 2016

Perfect for Medical Device startups

Without Qualio we would not have been able to achieve our critical milestone of ISO 13485 certification before the end of 2015. We are now prepared to take the next steps towards compliance with European regulatory requirements and the CE mark.

Pros

Easy to use with a very intuitive user interface, compliance with CFR 21 part 11, outstanding customer support, swift document navigation

Cons

Author change does not generate notification for new author which makes multiple authoring somewhat cumbersome. Currently lacks CAPA handling.

Response from Qualio

Thank you for your feedback Jonas we're pleased that Qualio was so key in achieving your ISO 13487 certification in such a short timeframe. Our software has since been updated with CAPA-handling capabilities, and we are always utilizing our customer feedback to enhance Qualio's features.

Replied June 2019

Anonymous

Verified reviewer

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed January 2019

The perfect system for startups and young organizations

Pros

I like the simplicity of the software, and the ease of configuration for the user. If a new document type is needed, it's literally just a few clicks away. I like the intuitive navigation and the ease of adoption by the end users.

Cons

At this time, the only place I can fault Qualio is in the data reporting capabilities. Running basics like how many open/closed NCRs or how many SOPs approved is fine, but without more capability built out, or an external API (like a BI report or crystal intelligence tool), I can't get to more data within records. I do know they are working on this however, and generally at the start up level, you're not yet in need of super detailed reporting within your QMS yet anyway. The basics they provide will more than get you off the ground!

Response from Qualio

An intuitive and simple interface is at the core of Qualio's software, so it's fantastic that you've really benefited from this. Thank you for your feedback on our data reporting capabilities too we are looking to rollout improvements to this functionality soon.

Replied June 2019

Mallory

Avania

Verified reviewer

Company size: 51-200 employees

Industry: Research

Time used: Less than 12 months

Review Source: Capterra

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

5

Reviewed April 2020

User friendly platform

Being able to easily access crucial training documents and processes is paramount. Qualio makes it easy to locate and review said documents.

Pros

Our company uses Qualio to house our Quality Management System. The homepage is simple with links that are appropriate for diving into the system. The documents are clean and easy to read. Overall, I enjoy logging into Qualio and navigating the system to quickly get what I need!

Cons

The login process is split into two pages, enter email first then the password page appears. If the email and password pages could be grouped and the extra page eliminated, that would be ideal! Along with the option to remember the login credentials.

Response from Qualio

Thank you, Mallory! We're so glad you can get to what you need in Qualio. Excellent feedback too! We'll get that shared with the product team for review.

Replied April 2020

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