--- title: "Rootstock Manufacturing ERP Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Rootstock Manufacturing ERP. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Rootstock Manufacturing ERP is a good fit for you!" source_url: "https://www.softwareadvice.com/manufacturing/rootstock-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Enterprise Resource Planning Software](https://www.softwareadvice.com/erp/) / [Rootstock Manufacturing ERP](https://www.softwareadvice.com/product/8938-Rootstock-Manufacturing-ERP/) / Rootstock Manufacturing ERP Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/8938-Rootstock-Manufacturing-ERP/) Reviews # Rootstock Manufacturing ERP User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 16 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.2/5 - Value for money: 4.4/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 10 reviews (63%) - 4 stars: 6 reviews (38%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Rootstock Manufacturing ERP customer reviews Showing reviews 1-16 of 16 (page 1). ### Rootstock is a phenomenal, Cloud-first application residing within the world's best business cloud - Overall rating: 5/5 - Reviewer: Ohad I. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I first implemented Rootstock in 2015 as a customer, but since 2017 have been a partner, implementing Rootstock for new customers, and supporting existing customers in their use and enhancements of Rootstock. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of customizability, breadth of customizability, simplicity of implementation compared to other ERPs #### Cons UI is a little out-dated, and while Rootstock is working to update to Salesforce's Lightning Experience across the board, there is still room for improvement. #### Reasons for choosing Rootstock Manufacturing ERP The fact that it lives on the Salesforce platform was a big part of our decision.We also loved that Rootstock is a smaller product which means they are more open to customer feedback. #### Reasons for switching to Rootstock Manufacturing ERP Our version of Oracle was end-of-lifed, and the cost of upgrade was as high as the initial implementation.Implementing Rootstock from scratch cost about 50% of that cost. --- ### Rootstock Review - Overall rating: 4/5 - Reviewer: Luke G. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Very good, they are willing to work with us on suggestions for fixes/updates and they have a pretty decent upgrade steps/sprints to fix issues or provide more functionality. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It utilizes the Salesforce platform, providing us with good flexibility to link other processes or simplify existing ones. #### Cons It creates a lot of records, which will increase your data storage quickly, and some of the records it creates are locked from being deleted or archived. I do wish everything was already on lightning vs some objects still being in Visual Force. #### Reasons for choosing Rootstock Manufacturing ERP The biggest driving factor for moving forward with RS was the platform it was built on. #### Reasons for switching to Rootstock Manufacturing ERP Epicor did not meet some of our other departments needs and with the Salesforce Platform we knew we could give them that functionality or create it. --- ### User Friendly - Overall rating: 4/5 - Reviewer: Mushtaq M. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros You can use it anywhere anytime you want #### Cons I think everything is good so for me personally nothing I don't like about RS. --- ### Rootstock review - Overall rating: 5/5 - Reviewer: Yll M. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Rootstock has been highly positive. It has proven to be a flexible and powerful ERP system that has significantly streamlined our manufacturing and supply chain operations. The ease of implementation, coupled with its integration with Salesforce, makes it one of the best end-to-end MRP/ERP systems I have encountered. Rootstock has been a valuable tool in managing our complex global operations effectively. It is a flexible systems making it suitable for small business all the way through to enterprises. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rootstock was the easiest ERP system to implement and go live with. It offers extensive yet user-friendly capabilities, which made the transition smooth and efficient. The reporting features are excellent, providing valuable insights for decision-making. Additionally, the platinum support and the supportive Rootstock community have been outstanding, ensuring that any challenges are quickly addressed. #### Cons Implementing Rootstock requires significant commitment and upfront understanding from the business. Without proper preparation and dedication, the implementation process can be challenging. However, this is a common requirement for all ERP systems and is not unique to Rootstock. #### Reasons for choosing Rootstock Manufacturing ERP Flexibility, support, capability, ease of integration. #### Reasons for switching to Rootstock Manufacturing ERP Previous company was owned by a larger group. Under new ownership, we moved from Oracle to Salesforce and Rootstock. --- ### Flexible and professional - Overall rating: 5/5 - Reviewer: Daniel M. - Verified reviewer: Yes - Industry: Furniture - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Really good, dynamic system where complex scenarios can be done, and for the ones that cannot be done, Rootstock anylise the complexity and guide with profesisonality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The flexibility to different scenarios and user friendliness of the UX. #### Cons The wording, some terms can be missleading, either in some error messages or on the field names. #### Reasons for switching to Rootstock Manufacturing ERP The business necessities where not able to be handled by SAP --- ### Rootstock Manufacturing ERP: Unparalleled Flexibility and Scalability - Overall rating: 5/5 - Reviewer: Abraham S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Rootstock has been crucial in growing and evolving with our business by establishing a centralized source of truth that manages data across all of our departments and processes. As our business and industry has grown more complex, Rootstock has scaled to integrate data streams effectively, eliminating silos and enhancing data accuracy and visibility. This comprehensive access to real-time data and analytics, along with improved ERP functionalities has significantly boosted our decision-making, streamlined operational efficiency, and helped support our overall business growth. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros My favorite part of Rootstock Manufacturing ERP is that it is built on the Salesforce platform which taps into Salesforce's strength and scalability. Rootstock offers a seamless, unified view across all business processes—from customer management to manufacturing and supply chain operations and everything in between. Leveraging Salesforce’s cloud infrastructure, Rootstock ERP scales efficiently with growing business demands, avoiding the need for system migration. Additionally, the robust Salesforce ecosystem enhances security and reliability, ensuring smooth and efficient business operations at all times. #### Cons Rootstock's high level of customization is beneficial for tailoring to specific business needs, however, it requires considerable internal and external resources for implementation due to its flexibility. Each customization demands extensive planning, coordination, and sometimes additional programming, making it resource-intensive. Moreover, the successful deployment of such a customizable system hinges on an organization’s readiness to embrace change, necessitating a culture open to new workflows and continual process optimization. This need for ongoing change management and resource investment can pose challenges, particularly in environments resistant to change or with slow adoption rates. Thus, while Rootstock ERP's adaptability is advantageous, it demands a strong commitment to managing and investing in change. #### Reasons for switching to Rootstock Manufacturing ERP Rootstock acquired Kenandy and we migrated from Kenandy to Rootstock. --- ### The ERP that works for you - Overall rating: 4/5 - Reviewer: Nicholas T. - Verified reviewer: Yes - Industry: Nanotechnology - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Rootstock is very open to hearing what features you believe they are missing or what they can do better. It's refreshing to have a company that listens to its customers and is trying to move in a direction that is beneficial for all. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Very user friendly and intuitive. Most features that were "missing" Rootstock had already been partnered up with other companies to fill the gap. #### Cons Financials has been the biggest hurdle to get over when using Rootstock. However, they have taken leaps and bounds in making it better and have plans to go even further. Their biggest weakness could turn into a strength in the near future #### Reasons for choosing Rootstock Manufacturing ERP Integration with Salesforce was major component. This makes our employees jobs easier learning 1 system that translates between Rootstock and Salesforce easy. Cuts down duplicate entries or the need to build custom programs to connect each other. #### Reasons for switching to Rootstock Manufacturing ERP Needed a more modern program that was user friendly as well as integration with Salesforce --- ### Manufacturing and Construction Success - Overall rating: 5/5 - Reviewer: Heather H. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered We have been pleased with Rootstock Manufacturing ERP and the ability to grow our business using this tool proves it was the best decision on selecting an ERP system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Well structured program with amazing visibility that seamlessly works with Salesforce to provide an overall platform solution. #### Cons Any implementation is difficult but the customer service from the onboarding process was a huge help. #### Reasons for choosing Rootstock Manufacturing ERP Rootstock being integrated with the Salesforce platform was the key factor in selecting this ERP. --- ### Excellent Customer Service - Overall rating: 5/5 - Reviewer: Cheryl C. - Verified reviewer: Yes - Industry: Textiles - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered I came into my position with no Rootstock Manufacturing ERP experience. I appreciate the learning centers and customer support for making the transition easy on me #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate the support that comes with it. While it is user friendly, there are times when I need assistance, and customer support is always quick and thorough and makes things easy to understand. #### Cons No cons that I can speak about. I have only been using the ERP for just over a year, so there may be components that I have yet to explore, but no complaints on everything that I have used to this point. #### Reasons for switching to Rootstock Manufacturing ERP we upgraded from ARM because we felt it was not giving us all the options we needed --- ### Rootstock Cloud ERP Review - Overall rating: 5/5 - Reviewer: Burcu A. - Verified reviewer: Yes - Industry: Wireless - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered It helps a lot for MRP planning, and our daily logistic operation. We gain a lot of time with their inter company billing ability for creating po,so between companies automatically. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is flexible and dont need any customization, you can able to find an answer for your all business options. Their training portal is really well structured, and they are helping you for your any problem very quickly from their community page once you create a ticket. It impacts your daily workload since it has cloning ability of pleny records once you need to create the similar ones. #### Cons Only I have difficulties to manage app authorization for the user profiles, but it is not due to Rootstock, I think it is the due to structure of Salesforce and this program has hundred of special fields due to nature. #### Reasons for choosing Rootstock Manufacturing ERP It has cloud base, and perfectly work with Salesforce database and their basic data. --- ### Rootstock Cloud ERP - Customizable ERP Software - Overall rating: 5/5 - Reviewer: Jennifer B. - Verified reviewer: Yes - Industry: Chemicals - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love it. It really made our entire business flow more smoothly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros That it's on Salesforce. This makes it a truly remarkably customizable product. Instead of having to change your business processes to match your software, you can change your software to match your business processes. That's a truly powerful thing. #### Cons Set up can be daunting. Because it's so customizable it does require time devoted into building it out. Fortunately, because it's built within Salesforce, the tools you have to help you customize it are relatively easy to learn. #### Reasons for choosing Rootstock Manufacturing ERP Rootstock ERP is more customizable #### Reasons for switching to Rootstock Manufacturing ERP Sage ERP was slow, bulky and expensive to change. --- ### Rootstock is a key piece to our digital transformation - Overall rating: 5/5 - Reviewer: Jeffrey C. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Rootstock has been a key to our digital transformation. We wouldn't have been able to continue growing at 30%+ year over year without a robust ERP solution like a Rootstock. As a result of our ERP implementation we are managing more projects more efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros -Native to Salesforce -ERP-MRP-Capacity Planning Workbench #### Cons -Limited Estimating capability-Financial statements-User Interface --- ### Flexible, easy to implement and customize ERP - Overall rating: 5/5 - Reviewer: Chris C. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Rootstock is a full-featured ERP for a mid-tier manufacturer / distributor. Since we already use Salesforce, we were able to use existing admin / technical staff for the implementation and support of the application. Like other Salesforce applications, it is easy to customize along certain vectors such as adding additional fields to existing objects, and the native Salesforce reporting tools are very good. #### Cons Performance is slow in certain areas. This is true of many Salesforce applications, but should be optimized more here. With a smaller user base, you can't simply Google an issue you are having and find the resolution like you can with more established ERPs like SAP or Oracle or Netsuite. There aren't many implementation partners, although we found a good one. There should be more out-of-the-box reporting. #### Reasons for choosing Rootstock Manufacturing ERP I was brought in after product selection; not sure what was considered. --- ### Rootstock - Overall rating: 4/5 - Reviewer: Alex C. - Verified reviewer: Yes - Industry: Fishery - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The fact that Rootstock is integrated with Salesforce makes customization easy for someone with Salesforce Admin experience. Nearly all of our business practices reside in one system now. We can provide users with information/data they could never access before. Rootforms is a great and easy-to-use printing solution. Customer Support is very helpful (although sometimes vast time zone differences can affect response times in some cases). #### Cons Because of our particular needs, we needed way more customization in Rootstock than anticipated. Our Go live date was pushed back twice and we still ran into dozens of issues upon Deployment due to these customizations. Also, almost every time there is a fix for one of our outstanding issues, we are told to upgrade to a newer version, upgrading then causes several new issues. #### Reasons for switching to Rootstock Manufacturing ERP Customization was limited and integration to Salesforce for reporting required additional third-party systems. --- ### Controllers Perspective - Overall rating: 4/5 - Reviewer: Scott S. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had great experiences working with [sensitive content hidden] of RS in the finance area and I like that RS is constantly trying to improve the ERP product. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros They are some really awesome features....Inventory related. #### Cons The accounting/finance modules are improving (RS working very hard to make better), but this area was definitely an "afterthought" during production of the ERP....but vastly improving. The fact that there are not any standard financial reports is amazing to me. RS is working on that as well. --- ### Great when set up properly! - Overall rating: 4/5 - Reviewer: Charlie R. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Connectivity with Salesforce is great when set up correctly. #### Cons Case support is slow response and no updates along the way to keep you in the loop on how things are going. --- Rootstock Manufacturing ERP Reviews, Pros and Cons - 2026 Software Advice