Ross ERP Software

4.46 / 5 (13)

Our advisors have recommended this product 2 times in the last 30 days

About Ross ERP

Ross ERP by Aptean is a hybrid enterprise resource planning (ERP) solution that caters to process manufacturing organizations in the food and beverage, chemicals, pharmaceutical and biotech industries. It helps organizations to integrate their resources and data across various departments and locations. The solution can either be deployed on-premise or hosted in the cloud.

Ross ERP supports business processes for planning, manufacturing, procurement, inventory, sales and customer service, shipping, costing, accounting and financial reporting with business intelligence and analytics. It also supports barcode scanning to perform receiving, inventory, manufacturing and shipping functions.

Additionally, Ross ERP includes bi-directional lot traceabili...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

13 Reviews of Ross ERP

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(6)

6

4 stars

(7)

7

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

March 2020

Melissa from Upstate Niagara Upstate Farms Cheese

Company Size: 1,001-5,000 employees

Industry: Food Production

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Customer support

4.0

Functionality

4.0

March 2020

Still getting the kinks worked out, but enjoying the information at our fingertips

We will be able to visibility and transparency across all plants for corporate, reducing the time for close, as well as sharing materials and ingredients that are shared. Trace is a huge win for our Quality group for audits and any product tracing that is required, which a very nice time saver.

Pros

For me in materials, production planning and distribution, the ERP functions in Inventory, job creation and the soon to be implemented Planet Together have the most impact and are the most fruitful for my daily work. The customized reports/inquiries allow me to better manage inventories and as well as customer orders.

Cons

The system itself doesn't seem to be very intuitive, and it could have more features that allow for defaults (auto population). There should be more opportunity to "drill down" from within vs. having to go from one tab to another to get the information you are looking for. Footprint should be something that is automatically populated as well. When one creates or changes or moves something in the system, it should be standard to see the users id stamped in the transaction itself, rather than having to use a QBF table to look this information up.

August 2017

Troy from Berner Food & Beverage LLC

Company Size: 501-1,000 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017

Ross ERP is a user friendly suite designed for specific industry verticals.

It is the heart of our system of record and has performed extremely well for us over the last 18 years of food and beverage process manufacturing. We have most recently taken on massive core and new product growth during our expedited capital investment plan and Ross ERP has sustained the growth and speed of our implementation plan.

Pros

It is a great fit for the Food & Beverage Process industry. It is the heart and soul of our business and Aptean leadership is definitely customer focused and listens to the user community. I like the feature and functionality improvement process that the supplier uses and believe this ERP suite is affordable and sufficient for the million and billion dollar companies.

Cons

It is coming and currently in development, I want the modules to be UI browser based (Chrome, IE, etc.) so there is no need to load a software client and I can use any type of mobile device. I have seen some preliminary development on this and it is exciting which will make the ease of use and screen flow outstanding.

December 2014

Bree from Getty Images

Industry: Information Technology and Services

Time Used: Free Trial


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

December 2014

Decent program. User Friendly

Pros

The functionality, it's very user friendly. Customer service is helpful.

Cons

It seems a little out-of-date. The product could use some upgrades.

August 2017

Eddie from Hardy Diagnostics

Company Size: 201-500 employees

Industry: Medical Devices

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017

Ross is a world class ERP system, robust and flexible enough to perfectly fit our company's needs

Ross' rich feature set, functionality, ease of integration and customization provides the perfect infrastructure to operate and grow our company.

Pros

Very reliable and stable system that allows us to run almost every one of our business processes on it. The product has matured over the past 20 years to encompass our company's entire landscape, including financials, inventory control, manufacturing and scheduling, bi-directional traceability, warehouse management, etc. My favorite Ross feature is its active user community and Aptean's commitment to listening and engaging with them. Aptean is by far the most customer focused software company I have ever worked with.

Cons

Uses a development language that is not well known. That being said, it is a very easy language to learn and begin developing in.

April 2019

Rob from Bonset America Corp.

Company Size: 51-200 employees

Industry: Plastics

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2019

Ross is a very flexible and powerful manufacturing ERP system.

Pros

Very solid and reliable base platform that has provided stability for our 24/7 manufacturing environment. Very capable of adapting to user-specific needs. Most beneficial is that Ross has a very active involvement with their user base and listens to their input. Many of their new features are customer-driven. Annual user conferences provide excellent source of collaboration, networking and learning from other users.

Cons

Some reports were a bit dated but they are rapidly being revamped. Their addition of other reporting options provides a means for any important custom reports.