Ross ERP by Aptean is a hybrid enterprise resource planning (ERP) solution that caters to process manufacturing organizations in the food and beverage, chemicals, pharmaceutical and biotech industries. It helps organizations to integrate their resources and data across various departments and locations. The solution can either be deployed on-premise or hosted in the cloud.

Ross ERP supports business processes for planning, manufacturing, procurement, inventory, sales and customer service, shipping, costing, accounting and financial reporting with business intelligence and analytics. It also supports barcode scanning to perform receiving, inventory, manufacturing and shipping functions.

Additionally, Ross ERP includes bi-directional lot traceability recall from supplier to customer, inventory management and control of multiple units of measure for catchweight, potency and packaging. It also includes sales pricing capabilities including bracket pricing and cost-plus pricing with promotion management and accruals.

Services are offered on a monthly subscription basis. On-premise version is available for a one-time fee. Support is offered via phone and email.



7 Reviews of Ross ERP

Overall rating

4.5 / 5 stars

Showing 1 - 7 of 7 reviews

August 2017

Eddie from Hardy Diagnostics

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2017

Ross is a world class ERP system, robust and flexible enough to perfectly fit our company's needs

Ross' rich feature set, functionality, ease of integration and customization provides the perfect infrastructure to operate and grow our company.

Pros

Very reliable and stable system that allows us to run almost every one of our business processes on it. The product has matured over the past 20 years to encompass our company's entire landscape, including financials, inventory control, manufacturing and scheduling, bi-directional traceability, warehouse management, etc. My favorite Ross feature is its active user community and Aptean's commitment to listening and engaging with them. Aptean is by far the most customer focused software company I have ever worked with.

Cons

Uses a development language that is not well known. That being said, it is a very easy language to learn and begin developing in.

August 2017

Troy from Berner Food & Beverage LLC

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2017

Ross ERP is a user friendly suite designed for specific industry verticals.

It is the heart of our system of record and has performed extremely well for us over the last 18 years of food and beverage process manufacturing. We have most recently taken on massive core and new product growth during our expedited capital investment plan and Ross ERP has sustained the growth and speed of our implementation plan.

Pros

It is a great fit for the Food & Beverage Process industry. It is the heart and soul of our business and Aptean leadership is definitely customer focused and listens to the user community. I like the feature and functionality improvement process that the supplier uses and believe this ERP suite is affordable and sufficient for the million and billion dollar companies.

Cons

It is coming and currently in development, I want the modules to be UI browser based (Chrome, IE, etc.) so there is no need to load a software client and I can use any type of mobile device. I have seen some preliminary development on this and it is exciting which will make the ease of use and screen flow outstanding.

August 2017

Ryan from Paradise Tomato Kitchens Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Ross is an excellent process manufacturing ERP system. Flexible and powerful, Great user base.

Single system of record for Finacial, Sales, Manufacturing and food quality data. Quick deployment of solutions to new business challenges.

Pros

It's process manufacturing focused, very flexible, powerful, fantastic user base for sharing solutuions and processes. tight integration with additional software packages from Aptean.

Cons

Some area's are a bit dated in regards to user experience. They are catching up a rapid pace basedon the current product road map.

August 2017

David from Sadler's Smokehouse

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2017

Excellent software that fits our business needs

Flexability and comprehensive functionality

Pros

Flexible and customizable to fit unique needs of our business. There is functionality that just works better than most ERP systems specifically dealing with process manufacturing

Cons

The only con that i can think of is actually not a con to others. It is the development language used. It is not a mainstream language

July 2017

Carrie from Nueske's Applewood Smoked Meats

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

July 2017

Our implementation was great and we've also performed an upgrade that went even better.

Pros

The realtime reporting and analytics due to data collection allows us to develop financial reports that refresh automatically and the tools needed for forecasting.

Cons

Of course we sometimes need to customize it but the good news is we can and we continually improve it.

July 2017

Craig from Midwest Trading, Horticultural Supplies, Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2017

Good overall package for small/midsized companies that is affordable. Continuous improvements made.

Very easy to use for many different types of functions - AP, AR, SO, Inventory, Purchasing, planning, etc. Full suite of functionality. Very solid platorm.

Pros

Very easy to use for many different types of industries. The company listens to it's user base and incorporates changes that come from the field. Very strong for manufacturers. The company is constantly integrating new features and products thru acquisitions and internal development. Easy to administer and to customize. Tools for downloading data are there. Very strong user base and has yearly user's conference which is great for networking and connecting with Ross/Aptean employees.

Cons

Not on HTML5 yet, but that is in progress. Mobility with any handheld device is not fully developed, but again in progress.

Response from Aptean of Aptean

Replied July 2017

We are planning to launch HTML5 in Q3 of this year.

December 2014

Bree from Getty Images


Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2014

Decent program. User Friendly

Pros

The functionality, it's very user friendly. Customer service is helpful.

Cons

It seems a little out-of-date. The product could use some upgrades.