--- title: "Sage X3 Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Sage X3. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Sage X3 is a good fit for you!" source_url: "https://www.softwareadvice.com/manufacturing/sage-x3-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Order Management Software](https://www.softwareadvice.com/scm/order-management-system-comparison/) / [Sage X3](https://www.softwareadvice.com/manufacturing/sage-x3-profile/) / Sage X3 Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/manufacturing/sage-x3-profile/) Reviews [Alternatives](https://www.softwareadvice.com/manufacturing/sage-x3-profile/alternatives/) # Sage X3 User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 147 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.0/5 - Value for money: 4.1/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 68 reviews (46%) - 4 stars: 69 reviews (47%) - 3 stars: 7 reviews (5%) - 2 stars: 1 reviews (1%) - 1 star: 2 reviews (1%) ### Most mentioned pros - I particularly liked its flexibility, customizable workflows, real-time reporting, and the ability to manage multiple entities and currencies. - My ability to select my own OS, database and choose on premises or cloud without rearchitecting the application to switch later gave me more architectural control than most cloud only ERPs I have reviewed for this process. - Its inventory management capabilities offer real-time stock visibility, warehouse tracking, and improved inventory control, helping streamline day-to-day operations. ### Most mentioned cons - The main drawbacks are the complexity of upgrades in customized environments, inconsistent documentation, occasional performance issues, and a user experience that still has room for improvement compared to newer cloud ERP platforms. - Before starting the assignment, I was certain that Sage X3 would be an outdated tool forced upon organizations. But the possibility of launching it in 50 working days through pre-built templates is a statistic that blew me out of the water, especially considering the nightmare experiences described in textbooks which often last several years. - Its one thing to have minimal (and expensive) courses for advanced users/certifications, but there's not even basic courses like 'what is a workflow,' or 'how to set up a dashboard or landing page.' ## Sage X3 customer reviews Showing reviews 1-25 of 147 (page 1). ### A heavy-duty ERP that excels at automation and inventory tracking - Overall rating: 4/5 - Reviewer: Akansha C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Sage X3 has been very positive. It has successfully solved our problem of fragmented systems by bringing inventory, sales, and operations into one single platform. Even though the implementation takes effort and requires a solid budget, it offers incredible value for money in the long run because of how much manual work it automates. It has fundamentally streamlined our day-to-day business processes and made our entire supply chain way more predictable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I honestly like most about Sage X3 is how deeply it handles process automation across different departments. The inventory management module is incredibly robust; it gives you real-time visibility into stock levels, multi-warehouse tracking, and global supply chains without breaking a sweat. It also ties beautifully into sales management, meaning orders automatically update stock counts and trigger production or shipping workflows instantly. On top of that, the security features are enterprise-grade, giving us full control over user roles, permissions, and audit trails so sensitive financial data stays protected. #### Cons The biggest drawback is definitely the learning curve. Sage X3 is massive, and because it is so highly customizable, onboarding new users takes a lot of time and hands-on training. It’s not an "out-of-the-box" software you can figure out in a weekend. Also, during initial configuration or major system updates, we ran into minor bugs and performance issues that required reaching out to technical support. While their customer support team is knowledgeable, getting complex issues resolved can sometimes take longer than expected because of how deeply customized our system is. --- ### Sage X3 overall is a great product, but like any may have its issues. - Overall rating: 4/5 - Reviewer: Ryan A. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it has been good. We have a vendor that we work with that is very knowledgeable and helpful in customizations and automations. There have been a few things that we have had issues with and even Sage can not seem to find an answer to the questions. They will test on their side and it works but does not for us. Hard to say if that is a flaw in the software or just do to changes we have made along the way. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is a good ERP system for small to mid size companies. All ERP systems are expensive but this one is not a bad cost and has a lot of modules that can be used and or configured. It may take the use of a third party, but it can be customized to do just about anything you need. They offer on site and cloud versions depending on your needs. All ERP systems take time to learn, but if you have experience in them, this one should not be that hard to learn. #### Cons It is a small niche of users and companies that seem to use it so finding someone that has experience with it can be hard. One con to me that may not be for others is they quickness of their updates, but more so how fast they do not want to support older versions. We validate our system and each time we are forced to update because they will not support the version we are on takes a lot of time and money. If there are security issues or bug fixes we always apply them and test, but when they are just pushing new features that we do not need and then are forced to spend a lot of time and money to update and validate, it is quite annoying. #### Reasons for choosing Sage X3 The cost and implementation of the others was higher and this one had the features we needed for a cost that was easier to take. --- ### Works but not easy - Overall rating: 3/5 - Reviewer: Amy S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the system works and has a lot of functionality. The constant and unrelenting challenge in scouring the internet for days trying to find the solution for one thing that isn't working correctly is head-splitting. There needs to be more resources from Sage on basic information and a lower barrier of entry to learn intermediate function concepts. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Customization and versatility is nice when you have a clear plan for how you want to use the system for unique company needs #### Cons the learning curve is STEEP from an admin or development perspective and there is almost no learning resources for basic functions through sage university. Its one thing to have minimal (and expensive) courses for advanced users/certifications, but there's not even basic courses like 'what is a workflow,' or 'how to set up a dashboard or landing page.' The closed vault of sharing information inhibits growth and adaptation. --- ### Feature-Rich ERP That Supports Business Growth - Overall rating: 5/5 - Reviewer: Dheeraj S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. In general, my experience with Sage X3 has been quite good. It is a comprehensive ERP system that possesses excellent capabilities in finance, inventory management, purchasing, and logistics. This solution allows the flexibility and scalability required for further business expansion and better efficiency and visibility of operations. Even though the implementation process and system adaptation may take up a lot of effort and cost, its value in terms of better control and decision making has been undeniable for us. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The most attractive aspect of Sage X3, to my opinion, is its flexibility and ability to perform several different business functions from one single software. It facilitates all financial, inventory, procurement, and other similar aspects of business and provides real-time insight into its operation. Its flexible nature enables customization according to the unique demands of business and, due to scalability, Sage X3 turns out to be a very good option for small businesses. #### Cons The aspects of Sage X3 that I liked the least were the complexity in implementation and the learning curve associated with getting used to the software. The system offers extensive customization capabilities, but at the same time, some features may take more time and skills to configure and maintain than others. Additionally, advanced report generation may require extra configuration and even the use of external tools. #### Reasons for switching to Sage X3 An ERP that could handle these expanding roles of supply chain management among other activities became increasingly necessary due to increasing difficulties with customization and integration of our current software. This was primarily due to the need for increased flexibility, which only something like Sage X3 would be able to offer. --- ### A Student's Game-Changer for Understanding Real-World ERP & AI - Overall rating: 5/5 - Reviewer: Rachit Y. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, the experience has been very enlightening for me. Before starting the assignment, I was certain that Sage X3 would be an outdated tool forced upon organizations. But the possibility of launching it in 50 working days through pre-built templates is a statistic that blew me out of the water, especially considering the nightmare experiences described in textbooks which often last several years. With the help of the interactive product tour, I could simulate management of the distribution chain. The process automation of orders (which has reached 75%) showed clearly how useful the artificial intelligence can be while dealing with monotonous work. Although I did not get a chance to explore the financial reporting module personally, I found the demos of global consolidation very impressive in the context of my assignment on international tax management. In this case, it has become less a task and more a look behind the curtain of what I will be working with after I graduate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The thing that impressed me most was the perfect integration of AI by way of Sage Copilot. As someone writing a dissertation on automation of the supply chain, the ability to pose natural-language queries as well as getting notifications on high-priority shipments or financial irregularities seemed like peeking into the future of business management. Also, I must admit that I liked the user-friendly dashboard a lot. I was scared of launching a sophisticated ERP system, but the WMS turned out to be very visual and user-friendly. It is a huge bonus that there is a built-in support for all the world (consolidation of multi-entity and multi-currency support in over 80 countries). #### Cons Honestly, the biggest hurdle for me was the lack of accessible student or educational pricing. I completely understand this is enterprise software, but having a sandbox or limited free tier for university research would have made my life so much easier. Additionally, while the core dashboard is intuitive, diving into the deeper manufacturing and process management modules had a steep learning curve. If you don't already have a foundational understanding of production workflows, you will need to invest significant time in tutorials before you can fully leverage the advanced customization features. #### Reasons for switching to Sage X3 In choosing Sage X3 as my ERP for my dissertation work on the use of AI in SCM, I was looking for an ERP system that included AI components. Sage X3 with its Sage Copilot, anomaly detection, among others, had features not available in other ERP systems that I examined. Additionally, the 50 working days deployment period made it more suitable for my case study on agile business transformation. --- ### An Enterprise Powerhouse with a Demanding Footprint - Overall rating: 5/5 - Reviewer: Shreyas A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Sage X3 has been highly positive when deployed for complex, multi-site enterprises that need a robust backend engine. It bridges the gap between mid-market cost and tier-one ERP muscle, proving exceptionally dependable for scaling operations globally. However, it requires a realistic approach to implementation; it is not a plug-and-play solution, and its true potential is only unlocked when an organization invests heavily in proper system architecture design, data governance, and ongoing expert technical management #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros What stands out most from an architectural viewpoint is its native deployment flexibility and deep multi-entity framework. Unlike rigid cloud-only alternatives, Sage X3 gives us true infrastructure control by supporting cloud, on-premises, or hybrid setups without forcing a rewrite of core application logic. Additionally, its out-of-the-box ability to handle multi-currency, multi-site logistics, and complex global compliance legislations saves dozens of hours otherwise spent developing and maintaining costly custom integration plug-ins. #### Cons From a technical integration perspective, the split architecture is incredibly frustrating. Sage X3 is still transitioning legacy modules to the modern web API, resulting in a fractured ecosystem where some modules require newer class-based Web APIs while others are stuck using older, rigid SOAP protocols. Furthermore, the system’s massive backend complexity severely impacts cash flow because any major upgrade requires high-cost specialized developers to ensure custom scripts do not break, and the official admin documentation via Sage University is notoriously scarce. --- ### Powerful and Flexible ERP for Complex Business Needs - Overall rating: 5/5 - Reviewer: Sesha B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Sage X3 has been a reliable and highly customizable ERP platform. Although there are opportunities to improve usability and simplify upgrades, its flexibility, integration capabilities, and comprehensive business functionality make it a strong solution for growing businesses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Sage X3 is highly flexible, customizable, and integration-friendly. Its strong ERP capabilities, extensive API support, and ability to adapt to complex business requirements make it an excellent platform for mid-sized and global organizations. #### Cons The main drawbacks are the complexity of upgrades in customized environments, inconsistent documentation, occasional performance issues, and a user experience that still has room for improvement compared to newer cloud ERP platforms. --- ### Real Deployment Flexibility, But Check Your Integration Options Module by Module - Overall rating: 4/5 - Reviewer: Arpit K. - Verified reviewer: Yes - Industry: Building Materials - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. For mid sized enterprises Sage X3 could really be realiable and I would heavily recommend it. If having control over the OS and database you use is important then this is a really attractive option against other purely cloud solutions I surveyed. But the choice of deployment will determine not only hosting costs, but what kind of auth and integration options are actually available to the organisation. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The deployment flexibility is for real, it's not a check box. My ability to select my own OS, database and choose on premises or cloud without rearchitecting the application to switch later gave me more architectural control than most cloud only ERPs I have reviewed for this process. #### Cons The dual API issue is what I'd caution about. The system is still in the process of transitioning older modules from the older screen based logic to the new class based way so there is a split.Some modules only support SOAP and others support the new class based Web API so thete is no one cohesive integration pattern throughout the system. --- ### Best Erp solution for Scaling the Business - Overall rating: 5/5 - Reviewer: Uneish D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My Overall experience has been very positive and useful. It has a required reporting ability and supports multiple-company environments effectively. It delivers reliable performance and valuable business insights. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a powerful ERP tool Designed for all level of business which require to streamline Operations for multiple departments such as finance marketing etc. the biggest strength is ability and capability of the product to integrate across multiple internal business functions. #### Cons Sometimes implementation can be time consuming but overall i have not encountered any cons for this product --- ### Reliable ERP for Daily Business Operations - Overall rating: 5/5 - Reviewer: Sohan H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with SageX3 has been positive. It's reliable. easy to work with after the initial learning phase and support our daily operations well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most was how Sage X3 brings finance, inventory, and other business processes into one system. The interface is easy to learn, reporting is useful, and user roles and premissions are simple to manage, which helps from both an IT and security perspective. #### Cons The interface can feel a bit outdated in some areas, and finding certain settings takes time when you're new to the platform. Performance can also slow down occasionally with large amounts of data. --- ### I've tried them all, Sage is ELITE!!! - Overall rating: 5/5 - Reviewer: Nicole I. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been with Sage for almost 10 years and out of all the programs we have had, this is the very best. The price is right, customer service is amazing, and the software is so easy as child could use it. We love Sage, they are the only software for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite thing about Sage is how user friendly it is. Our trainees love learning it because it's so simple and I feel like it's next to impossible to make a mistake you can't correct in record time. Customer service is ELITE. #### Cons The only thing I don't love about Sage is that they are not yet integrated with my other management software, but they assured me they will be soon and then work will be even easier. #### Reasons for switching to Sage X3 This was before my time here at this office. I have heard how much the staff didn't like it. --- ### Scalable ERP solution for evolving business requirements - Overall rating: 5/5 - Reviewer: Vikas M. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Sage X3 has been largely positive. The platform provides a solid balance between functionality, flexibility, and value for money. It supports a wide range of business activities and can be customized to fit specific operational needs. While we did experience some bugs, system quirks, and occasional performance issues, they were generally manageable and did not outweigh the benefits of the solution. As users gained experience and processes became more refined, Sage X3 proved to be an effective platform for supporting business growth and operational efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like how Sage X3 brings multiple business functions together in a single platform. This improves project management by providing better visibility into operations, inventory, finance, and resource planning. The system is flexible enough to support unique business requirements and offers extensive customization options when needed. It also provides strong security controls and user permissions, which are important for growing organizations. While users may need training to fully understand the platform, the overall value for money and operational efficiency gained from the system make it a worthwhile investment. #### Cons The system does a lot, but sometimes it feels like it tries to do too much at once. This can make navigation confusing and increase the time needed for training. I would like to see a more modern user experience, simplified workflows, and easier self service customization for non technical users. --- ### Sage X3 consultant - Overall rating: 4/5 - Reviewer: Kendall C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Expert level , I have been using, researching and supporting sage x3 for 9 years for multiple manufacturing companies. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The multiple configuration possibilities. The multiple modules. Mobile automation. The development and administration area. #### Cons The online help topics. The reports. The cost. The complexity of the Syracuse/Mongo DB setup and lack of documentation available for users. The force use of resellers for acquiring new licenses, documentation and help. --- ### Powerful but not something you learn overnight - Overall rating: 5/5 - Reviewer: Claudia G. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It brings inventory, purchsing, finance into ine system, so we don’t rely in seprate tools anymore that reduces manual errors and keeps data consistent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I’have been using Sage X3 close to last year now mainly handling inventory and reposting. The flexibility stand out. we’ve adjusted workflow, built custom reports using the query tool, and connected it with other system through web services. It handles multi location stock and finance together, which saves a lit of back and forth. #### Cons The learning curve is real. Some workflows are not very obvious and you need proper training to understand how things connect. Documentation could be better in some areas. #### Vendor response Thank you so much for your review, Claudia. We're ecstatic you're experiencing so many benefits from X3. We definitely understand the learning curve and will take your feedback here to heart. Please let us know if there is specific documentation you feel could be better OR if there's documentation missing. I'll gladly pass this along to our documentation team. Also, you sound like you'd be a great Sage Champion. Sage Champions are cusotmers who evangelize on behalf of Sage in different capacities (contributing to case studies, speaking on webinars and at live events, etc). If this sounds like something you'd like to do or know more about, please email me: brock.faucette@sage.com Replied April 2026 --- ### SageX3 ERP Review - Overall rating: 4/5 - Reviewer: Louis A. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are still in the final phases of implementation but overall it seems like a very capable ERP platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Customization options within the ERP software. Compared to other players in the ERP field I think it is a good value proposition. #### Cons The amount of available documentation seems a little sparse from the website. Also if you use the Sage University for training they limit documentation that you can download. --- ### The Splendor and Misery of Sage X3 - Overall rating: 4/5 - Reviewer: Ruben M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been working with X3 for over 3 years, and my overall experience with ERPs is more than 12 years. This experience is controversial. On one side, it constantly amazes me with its wide range of customization. On the other side, there is a steep learning curve, complexity, and poor documentation. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Flexibility. Many things that require customizations in other ERPs can be done in Sage X3 via options, configurations, and formulas. #### Cons Steep learning curve. As one of my Sage X3 course instructors said, "Despite your experience with ERPs, in Sage X3 you can't play it by ear or guess; you must know. The workflow is often not logical." --- ### Sage X3 works great for our big box retail greenhouse business - Overall rating: 5/5 - Reviewer: Lew N. - Verified reviewer: Yes - Industry: Farming - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use Sage X3 for Production, Sales, Shipping and Accounting. All of our integrations work great. It is a solid solution for an ERP system! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use an industry specific custom build on top of the base X3 system. It works great with our customizations and the SQL database back end is solid. #### Cons As it is all web-based, some of the functionality is a little clunky when compared to Sage MAS500 it's predecessor. #### Reasons for switching to Sage X3 Logical upgrade process for Sage customers --- ### Great produft - Overall rating: 5/5 - Reviewer: Trena E. - Verified reviewer: Yes - Industry: Tobacco - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered It was a great experience. I really enjoyed using this product. It was a very enjoyable experience. I #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's value for money and the learning curve and team collaboration, security and process automation. #### Cons I didn't find anything at all that I didn't like about this great product. I liked everything about it --- ### Sage x3 review - Overall rating: 4/5 - Reviewer: Branden N. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Overall it’s been good and bad, the software is great but it freezes a lot and causes me to delay villings and check runs. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Pros are that it categorizes all of your job costs and breaks it down for construction based projects. #### Cons What I like least would be that their customer service is terrible. #### Vendor response Hi, Branden. We at Sage always want your experience with us to be top notch. I would love to learn more about how we're missing the mark--both product and support team-wise. That way, I can do my best to make things right for you and other customers. Please reach out if you'd like to discuss these issues! Replied May 2025 --- ### The Sage X3 - Overall rating: 5/5 - Reviewer: Tamunotonye K. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Sage X3 is it makes accounting easy #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It’s an accounting software used world wide and it’s very easy to use #### Cons What I dislike about Sage X3 is the different formulas that are difficult to memorize --- ### Solid system with lots of features which just works - Overall rating: 4/5 - Reviewer: Anthony S. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall a good system with logical process structure, highly customisable and data driven #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to navigate, logical flowthrough of processes and easy to customise and pull data from. #### Cons Not great for Warehouse Management and some default system logic needed tweaking #### Vendor response Thank you for your thoughtful review of Sage Intacct. We're glad to hear that you find our system easy to navigate, logically structured, and highly customizable. We appreciate your feedback on warehouse management and system logic, and we'll work on these areas. Your insights are invaluable as we strive to improve our product. Anna Parker - Customer Advocacy Executive Replied February 2025 --- ### Great all-in-one ERP system that takes time to set up - Overall rating: 4/5 - Reviewer: Alex D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it’s a solid system. It took us a bit to get the hang of it but now it’s saving us time and hassle daily #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like how Sage X3 helps keep everything connected from inventory to finance without needing a bunch of tools #### Cons The setup and learning process isn’t super quick and can be frustrating without some IT help along the way --- ### Powerful ERP with depth, requires time to master - Overall rating: 5/5 - Reviewer: Jerry H. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered My experience has been positive, it handle's complex business processes well, particularly in finance, inventory, and manufacturing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It offers deep functionality, good scalability, and strong reporting tools.. #### Cons Steep learning curve for new users, interface still feels dated in some areas. --- ### Sage X3: Powerful and Flexible ERP - Overall rating: 5/5 - Reviewer: Myriam E. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its standout features especially its scalability and flexibility #### Cons One of the aspects I like least about Sage X3 is its complexity in implementation and customization #### Vendor response Hi Myriam, Thank you for your fantastic review of Sage X3. We're delighted to hear that you appreciate its scalability and flexibility. We understand that the complexity in implementation and customization can be challenging, and we're continuously working to improve this aspect. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews Replied October 2024 --- ### Sage X3, better decisions - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered The System is easy to use, very customizable and covers the majority of the processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Sage X3 is a very good tool web-based and responsive, which allows you to easily cover all the processes in the business it's flexible and updatable and scalable. #### Cons Document management doesn't exist in the standard version. The attachment option is very poor and difficult to manage and maintain. #### Reasons for choosing Sage X3 Flexibility and Price ## More reviews [Next reviews](https://www.softwareadvice.com/manufacturing/sage-x3-profile/reviews/?page=2) --- Sage X3 Reviews, Pros and Cons - 2026 Software Advice