Sales cloud is basically helpful for the companies looking to boost the overall sales productivity and pipeline management with clear understanding on leads and opportunity lifecycle.

It is SAAS based application which is best in the market and far ahead from its competitor and available for a fee based on user licenses. It's ease and ability to integrate with external third party application. Standard and custom based APIs. Further web to lead will allow better tracking of its leads.

Salesforce Sales clould is easy for a normal user and even salesforce has got lots of inhouse systems(trailhead) that would help any individual to learn and implement sales cloud in their daily work. Salesforce reporting and dashboards with AI(analytics) is improving a lot better to show and present the statistics in the lot clearer picture to the management.

Being able to put all of the opportunity information into Salesforce for tracking.

Starting the implementation has been slower than we'd like because of training on the project.

I like a few fumctions that have been built in however many updates are needed in order to get us into a good place.

Number of clicks it takes to get things done.

I've found it to be quite useful for prospecting, and I imagine that eventually every salesperson will be seeking for a platform as user- and maintenance-friendly as this one. The biggest issue that salesforce has helped me with is keeping track of and documenting all of the potential clients that are interested in purchasing our goods.

I enjoy how Salesforce Sales cloud shows me the status of every deal in progress. Potentially lucrative transactions can be monitored and sorted by me. I can enter work and then generate unique reports.

It ended up costing our company a lot of money. that was the main cause for alarm. However, it had excellent functionality. Data entry can be a burden at times.