Salesforce Sales Cloud vs shopVOX
Salesforce Sales Cloud has 18311 reviews and a rating of 4.39 / 5 stars vs shopVOX which has 222 reviews and a rating of 4.59 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.
- Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.
Cons
- It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.
- There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.
Pros
- They have thought of everything you need and put it in a simple interface that's user friendly and easy to follow, its a powerful bit of kit they simplifies running a team of people / company.
- That it has being upgrading and getting things easier and better every time. It never stops improving and the support team is super helpful all the time.
Cons
- We had to pay a developer separately to integrate the API with our website and UPS worldship. That ran us close to 5K so that was a bummer.
- Limited CRM (Sales) platform with less reporting for this area of business. Custom reports can be complicated and convoluted.
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