SAP S/4HANA Software

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About SAP S/4HANA

SAP S/4HANA is a cloud-based and on-premise enterprise resource planning (ERP) solution. It is suitable for small, midsize and large businesses in industries such as automotive, engineering, construction, mining, research and development, retail, wholesale, public sector and utilities. Primary features include finance performance measurement, supply chain management, purchasing, contract management, lifecycle management, production cost management and accounting. Other features include audit trails, compliance reporting, billing, dispute management, production planning, materials requirements planning (MRP), maintenance management, quality management, product lifecycle management, research and development. It offers integration with SuccessFactors Employee Central,...
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SAP S/4HANA User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3.5

Value for money

3.5

Customer support

3.5

Functionality

4

Showing 1 - 5 of 69 reviews

User Profile

CA Pankaj

Verolt Engg Pvt Ltd

Verified reviewer

Company size: 51-200 employees

Industry: Automotive

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

3

Functionality

4

Reviewed May 2021

SAP Hana - complete ERP solution

I used SAP for a very big Engineering giant (turnover 14M+ Euro) and also for a mid scale company (4 M Euro turnover). It is one of the best software If you can control the user training and inputs in the system. The reports generated by system were reasonable and perfect for our auditors. Processes are slightly tricky if you are new to system and it takes some learning curve.

Pros

SAP is one of the best tool if your input data is proper (Garbage in - Garbage Out) It is very easy to use the software with the help of T Codes. Reporting is very useful. You cannot delete an entry so it is perfect for audit trails. For repetitive you can save various layouts and variants to save time.

Cons

1. Implantation of software takes both time and money and is not suitable for early stage companies. 2. User training is another challenge since you need all the users (from Procurement to Finance to management) to learn the system and do their role perfectly 3. Customization is often costly

DANISH

Unilever Pakistan Limited

Verified reviewer

Company size: 501-1,000 employees

Industry: Consumer Goods

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

3

Value for money

4

Customer support

4

Functionality

4

Reviewed July 2021

Robust ERP solution

Overall It is a dynamic ERP solution I used in a big organization with multiple processes. I was delighted to use it as it covers every aspect of processes comprehensively with details reporting outputs to fulfill business needs. However, prior to proceeding, you must be considered about its cost & your scope of business.

Pros

As per organization needs. You could define user role-based access in the system with solid activity Log that helps in Audit. Ease of navigating different options both with mouse clicking & T-Codes. Wide-ranging reports are extremely helpful.

Cons

It is quite an expensive ERP Solution that requires extensive prior training to go live. It also prevents to capture all countries Taxes, Duties due to its certain restriction. You also have to be very particular about its customization else it could be cumbersome.

Michael

Brill

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Food & Beverages

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

1

Value for money

3

Customer support

3

Functionality

4

Reviewed August 2018

Difficult and time consuming

Good if you're willing to put in an extraordinary amount of effort to get it up and running

Pros

SAP will give you whatever information you want. However you want to look at your goods movements, storage, consumption, inventory adjustments, you name it, if you want to look at it, you can with SAP

Cons

It has a cumbersome GUI, it's not at all user-friendly, it's not intuitive, it's difficult and expensive to implement

Bhagya

Sunil Sandeep & Co.

Verified reviewer

Company size: 11-50 employees

Industry: Accounting

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

3

Functionality

4

Reviewed May 2021

SAP S/4 - Brilliant ERP

My experience was terrific since I used this for a very big organization where users knew how to operate SAP and what is expected out of their role. If you are a big organization with multi location or multiple processes then this one is for you. But we careful of taking the cost and training requirement before proceeding.

Pros

The best feature you cannot delete the entries once made in the system and hence it has a perfect audit log. Also over the period SAP has evolved and is taking care of flow between different modules Purchase, Sales, FA, FI & CO. You can generate various different reports with a simple T Code. You can also restrict which users can have access to which data or transaction as per your organizational needs.

Cons

I think the most complex part is customization, you really need to be very sure of what you want. Also at times you need to have skilled staff for certain critical processes as the system is works on Garbage in Garbage Out concept.

Anonymous

Verified reviewer

Company size: 10,000+ employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Functionality

5

Reviewed December 2020

leading ERP with automation and intelligence

Pros

Multiple deployment options very well integrated Facilitates rapid Business Process Transformation

Cons

the upgrades are a bit time consuming application is bit rigid, but built rigid on purpose

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